Administrator Guide

3. (This step is for RTME 1.8 only) Configure the Domain Name Server (DNS) settings on ThinOS for Lync Server.
NOTE: You must ensure that the thin client does not have USB redirection for video/audio devices in order to have
RTME working correctly.
4. Log in to your Citrix Desktop, and sign in to Lync client or Skype for Business (SFB) client.
● For RTME 1.8, the RTME icon is displayed in the lower-left corner of the Lync client window.
● For RTME 2.x, the RTME icon is displayed on taskbar.
Use the Lync Application or Skype for Business application to perform the following tasks:
● Start an audio or video call
○ Select user to call
○ Call from the IM window
○ Type a name or number to call
● Answer the call
○ Audio call
○ Video call
○ Headset button to answer the call
● Transfer call/ mute/ hold call
● Control the video: Pause/ End/ Picture in Picture (PiP)
● Set the volume levels
● Use Dial Pad
● Make a conference call
● Help and Hang up
● Minimize/maximize or close the call video window
● Perform Network Health check:
○ For RTME 1.8, press Ctrl+N to open the Network Health window.
○ For RTME 2.x, right-click the RTME icon on taskbar and select Call Statistics.
The attributes, such as received packets, sent packets, video frame rate, video resolution, audio codec, and video codec are
displayed in the above described window.
Verifying the RTME 1.8 status
The Citrix HDX RealTime Connector for Microsoft Lync 2013 dialog box enables you to verify the RTME 1.8 status.
To view the Citrix HDX RealTime Connector for Microsoft Lync 2013 dialog box:
1. Do any of the following to view the Citrix HDX RealTime Connector for Microsoft Lync 2013 dialog box:
● Click the RTME icon in the lower-left corner of the Lync application window, and click Audio Video Settings.
● Click the Lync menu icon in the upper-right corner of the Lync application window, and click Tools > Audio Video
Settings.
The Citrix HDX RealTime Connector for Microsoft Lync 2013 dialog box is displayed.
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Configuring the connection brokers