Administrator Guide

● In Citrix RTME version 2.3, the video performance of applications is designed for a lower CPU consumption. Therefore, the
video resolution may be downgraded compared to version 2.2.
● ThinOS RTME package update does not support hardware acceleration. For more information, see the Citrix documentation
at docs.citrix.com.
Citrix RTME call statistics
Table 12. Citrix RTME call statistics
Platform name
RTME
version
Call statistics*
Camera
Video resolution Video codec Video frame rate
Wyse 5470 Thin
Client
2.7 1280 x 720 H.264-UC (CAM) 30 Logitech C930e
2.7 960 x 540 H.264-UC (SW) 30 On-board camera
Wyse 5470 All-in-
One Thin Client
2.7 960 x 540 H.264-UC (SW) 30 On-board camera
2.7 1280 x 720 H.264-UC (CAM) 30 Logitech C930e
Wyse 5070 Thin
Client
2.7 1280 x 720 H.264-UC (CAM) 30 Logitech C930e
Wyse 5060 Thin
Client
2.7 848 x 480 H.264-UC (CAM) 30 Logitech C930e
Wyse 3040 Thin
Client
2.7 848 x 480 H.264-UC (CAM) 30 Logitech C930e
Wyse 5010 Thin
Client
2.7 424 x 240 H.264-UC (CAM) 15 Logitech C930e
Wyse 7010 Thin
Client
2.7 424 x 240 H.264-UC (CAM) 15 Logitech C930e
Wyse 5040 AIO Thin
Client
2.7 320 x 180 H.264-UC (SW) 15 On-board camera
*The call statistics data is displayed in the Call Statistics window in the Sent column.
Cisco Jabber Softphone for VDI
Cisco Jabber Softphone for VDI (JVDI) is the Unified Communications solution offered by Cisco for virtual deployments. It
supports audio-video conferencing, and instant messaging on the hosted virtual desktops (HVD). The Cisco Jabber Softphone
for VDI software offloads the audio or video processing from the virtual desktop servers to the thin client. All audio and video
signals are routed directly between the endpoints without entering the HVD.
Introduction
Cisco Jabber Softphone for VDI enables you to make and receive calls using the Cisco Unified Communications application.
Cisco Jabber Softphone for VDI consists of the following two components:
● Cisco JVDI Agent
● Cisco JVDI Client
Cisco JVDI Agent is the JVDI connector that runs on the Citrix desktop or server. Cisco JVDI client is the JVDI package that
runs on the thin client. The Jabber client that runs on the Citrix server handles the authentication and the media processing is
achieved on the thin client.
The JVDI PKG uses a major portion of the disk on platforms with low disk space. If you install JVDI PKG on thin clients with low
disk space, other large PKGs may fail to extract and install. For example, you cannot install JVDI PKG, Horizon, and RTME PKG
together on Wyse 5010 Thin Client. However, you can install the following PKGs together on Wyse 5010 and Wyse 5040 thin
clients:
● RTME, FR, and JVDI
Configuring the connection brokers
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