Administrator Guide

Table Of Contents
Citrix HDX RealTime Multimedia Engine or RealTime Optimization
Pack
HDX RealTime Optimization Pack (RTOP) provides a scalable solution to deliver audio-video conferencing and Voice over
Internet Protocol (VoIP) enterprise telecommunication by using Microsoft Skype for Business. The Optimization Pack supports
XenDesktop and XenApp environments to users on ThinOS devices. For more information about HDX RealTime Optimization
Pack, see Citrix documentation.
This section provides information about supported platforms for RealTime Multimedia Engine (RTME), installation of RTME
package, Citrix remote server/Desktop host preparation, configuration on ThinOS, and RTME status check and troubleshooting.
Introduction
Installing the RTME package on ThinOS
Setting up the RTME connector
Verifying the RTME 1.8 Status
Verifying the RTME 2.x Status
Introduction
Citrix HDX RealTime Optimization pack offers high-definition audio and video calls. In every ThinOS release, the RTME version
may be updated to newer version and the latest RTME version co-exists with RTME 1.8 version in the corresponding release
packages. ThinOS v8.5 supports RTME/RTOP version 2.3. However, you can still use RTME 2.2 package.
For more information about Citrix RTME 1.8, and 2.x features, see the Citrix documentation at docs.citrix.com.
Supported environments
Citrix environment: XenDesktop and XenApp 5.6/6.5/7.x
Desktop with RTME connector 1.8 (Lync server and client version 2010 and 2013; Skype for Business client in Lync 2013 GUI
is supported).
Desktop with RTME connector 2.x (Both Skype for Business 2015 and Skype for Business 2016 are supported).
Supported networks: LAN, WAN (VPN), wireless and so on.
Supports calls between RTME clients or between RTME and standard Lync clients.
Supports Microsoft Office 365 or Skype for Business Online. For more information, See the Citrix documentation.
RTME supported platforms
Wyse 5010 with ThinOS (D10D), Wyse 5010 thin client with PCoIP (D10DP)
Wyse 3030 LT thin client with ThinOS, Wyse 3030 LT thin client with PCoIP
Wyse 3040 thin client with ThinOS, Wyse 3040 thin client with PCoIP
Wyse 5060 thin client with ThinOS, Wyse 5060 thin client with PCoIP
Wyse 5040 AIO thin client with ThinOS (5212 AIO), Wyse 5040 AIO thin client with PCoIP (5213)
Wyse 7010 thin client with ThinOS (Z10D)
Installing RTME package on ThinOS
You are required to install the RTME.i386 package for the RTME feature to work on ThinOS.
To install the RTME.i386 package:
1. Upload the RTME.i386.pkg to directory \wnos\pkg\.
NOTE: For the latest RTME package version, see the latest Dell Wyse ThinOS Release Notes.
2. You must ensure that the INI autoload is not set to value 0.
3. Restart the thin client and wait till the auto-installation of packages is complete.
The installed RTME package is displayed in the Packages window in System Tools.
Configuring the connection brokers
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