Administrator Guide

To verify if the VMware Horizon Virtualization Pack for Skype for Business is installed on the deployed virtual machines, check if
the following registry keys exist:
● HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Lync\VdiMediaProvider - GUID (REG_SZ)
● HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Lync\VdiMediaProvider - GUID
(REG_SZ)
For information about pairing modes for a session, see the Configuring Skype for Business document at docs.vmware.com.
For information about configuring Skype for Business group policy settings, see the VMware Virtualization Pack for Skype for
Business Policy Settings document at docs.vmware.com.
For information about the performance data statistics, see the Dell Wyse ThinOS Version 8.6 Release Notes at www.dell.com/
support.
NOTE: To check the Skype for Business call statistics, right-click the virtualization pack icon on the lower-right of the
virtual desktop, and click Call statistics.
Limitations
● Horizon Client 4.8 or later and Horizon Agent 7.5 and later are not compatible with older Client and Agent releases. Due to
this limitation, when you use the Horizon Client 4.8 and Horizon Agent 7.5 with older client and agent releases, Skype for
Business calls run in fallback mode and calls are not optimized. For information about compatibility of Horizon Virtualization
Pack for SFB components, see the article 54773 at kb.vmware.com.
●
ThinOS uses the VMware binary. For information about the Skype for Business limitations, see the Configuring Skype for
Business document at docs.vmware.com.
Known issues
Table 21. Known issues
Description Workaround
If the Blast session resolution is higher than 1920 x 1080 during SFB
calls with full screen, the mouse stops responding.
Do not use full screen during SFB calls in the blast
session with resolution greater than or equal to 2560 x
1440.
On Wyse 5010, 5040, and 7010 thin clients, the performance is low
during the Horizon SFB video call.
Do not use Horizon SFB video call on Wyse 5010,
5040, and 7010 thin clients.
After you install the JVDI package, the Trap 14 error occurs if you
switch the playback device from HD audio to DP audio during the
Horizon SFB call.
Do not load the JVDI package if you want to use only
the Horizon package.
You cannot use the key on the headset to pick up or end a call. There is no workaround in this release.
Optimized mode and Fallback mode
In Optimized mode, the Skype for Business delivers an optimal performance. In Fallback mode, the Skype For Business calls
are not optimized. On the lower right of the virtual desktop, the tooltip of the Virtualization Pack icon indicates the VMware
Horizon Virtualization Pack for Skype for Business mode.
The following screenshot displays the Virtualization pack for Skype for Business in Optimized mode:
Figure 20. Optimized mode
132
Configuring the connection brokers