Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 8.6 Administrator’s Guide
- Introduction
- Before working on ThinOS
- Getting started
- End User License Agreement
- Configuring ThinOS using the First Boot Wizard
- Connecting to a remote server
- Using your desktop
- Configuring thin client settings and connection settings
- Connecting to a printer
- Connecting to a monitor
- Locking the thin client
- Signing off and shutting down
- Battery information
- Sleep mode
- Additional getting started details
- Classic desktop features
- Login dialog box features
- Word wrap feature
- Accessing system information
- ENERGY STAR compliance
- IPv6 certification
- Global Connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configuring the central configurations
- Configuring the VPN Manager
- Configuring the connection brokers
- Configuring Citrix
- Configuring the Citrix broker connection
- Citrix Receiver feature matrix
- Citrix HDX RealTime Multimedia Engine or RealTime Optimization Pack
- Cisco Jabber Softphone for VDI
- Using Citrix ADC
- Citrix Cloud services
- Citrix icon refresh
- Using multiple audio in Citrix session
- Configuring ICA connections
- Support for multi-monitors in Citrix session
- ICA Self Service Password Reset
- QUMU or ICA Multimedia URL Redirection
- HTML5 Video Redirection
- ICA SuperCodec
- Anonymous logon
- Configuring the Citrix UPD printer
- Configuring VMware
- Configuring the VMware broker connection
- VMware Horizon Client feature matrix
- Using VMware Horizon View broker and desktop
- Enable username hint for smart card login
- Supporting VMware Real Time Audio-Video
- VMware Blast
- VMware Horizon Virtualization Pack for Skype for Business
- Using multi-monitors in PCoIP session
- Using Multi-monitors in VMware Blast session
- Blast Virtual Printing
- Enable hardware cursor in Blast session
- Enable relative mouse feature
- USB device splitting in Blast session
- Supporting Teradici SDK
- Configuring PCoIP connections using Teradici Remote Workstation card
- Customize PCoIP login window and icons
- Configuring Microsoft Remote Desktop
- Configuring Dell vWorkspace
- Configuring Amazon Web Services or WorkSpaces
- Configuring Teradici Cloud Access
- Configuring Citrix
- Configuring local settings
- Local Settings Menu
- Configuring the system preferences
- Configuring the display settings
- Configuring the peripherals settings
- Configuring the keyboard settings
- Configuring the mouse settings
- Configuring the audio settings
- Configuring the serial settings
- Configuring the camera settings
- Configuring the touch screen settings
- Configure the touch screen settings for VDI sessions
- Configuring the Bluetooth settings
- USB support
- Support for USB Type-C
- Configuring the printer settings
- Reset features
- Local Settings Menu
- TCX Suite
- Trusted Platform Module version 2.0
- Performing diagnostics
- BIOS management on ThinOS
- Security
- Troubleshooting
- Examples of common printing configurations
- Important notes
- Frequently asked questions
Known issues
● RTME operation system on ThinOS is displayed as Linux.
● The RTME 1.8 feature on ThinOS does not work with other versions of HDX RealTime connector due to known Citrix
limitation.
● If you change the audio device during an RTME call, the audio input or output might stop responding.
● In a video conference call, when different user is speaking, the on-screen video switches to the active user, but takes a few
seconds to switch over.
Verifying the RTME 2.x status
This section describes the working of RTME 2.x and how to verify the RTME status.
Salient features
● Native Skype For Business client menus and operations are available.
● Better initialization eliminates DNS confusions.
● Supports more call features, such as call delegation, and response group.
● Supports video codec H.264-UC, and audio codec SILK introduced by RTME 2.1.
● Call Admission Control support
● Bandwidth Policy Control
● DSCP/ QoS Configuration
● Ability to turn off version mismatch warnings for acceptable combinations of RealTime Connector and RealTime Media
Engine.
To verify the RTME status, do the following:
1. Install the correct connector on the remote desktop.
2. Install the correct package on the ThinOS device.
3. Connect the audio or video devices.
NOTE: USB redirection needs to be disabled for audio or video devices.
4. Connect to the remote desktop using SFB client.
5. Verify the RTME connector icon on taskbar. The status is displayed as Connected.
6. Verify the About and Settings option from the RTME connector menu.
7. Verify the audio/video devices from SFB client menus.
8. Establish the video/audio calls.
9. Pick up the calls by either clicking the mouse or using the headset button.
10. Verify the Call Statistics from the RTME connector menu.
NOTE: RTME 2.2 and later versions support various call scenarios. For more information, refer to Citrix documentation.
USB Video Class (UVC) 1.1 and 1.5 camera hardware encoding / H.264 (CAM) are supported in RTME 2.2 and later versions.
This is applicable for qualified cameras only, for example Logitech C930e.
In the Call Statistics window, Video Codec = H.264-UC (CAM)) is displayed for P2P RTME video call in the Sent
column. For group calls with standard SFB, the call statistics displays Video Codec = H.264-UC (CAM) in the Sent
column. This improves video call quality/resolution compared to Video Codec H.264 (SW); for example: P2P video call
resolution upgrade from 480 x 270 to 640 x 360.
Limitations
● The video sent from client in call is decided by capabilities of both endpoints in the call. Sending higher video from one client
does not mean that the client has better capability than the other one in call.
● RTME status dialog displays operation system as Linux.
● Changing the video/audio device during RTME call results in issue with audio input or output.
● Volume: Dell recommends you to adjust the speaker volume in audio settings of SFB client to high. By default, the SFB client
audio volume is set to 40 percent. The default volume is a bit low.
● Camera/Video: The local camera setting does not affect/impact the RTME video output because of the RTME design.
Configuring the connection brokers
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