Administrator Guide

Table Of Contents
Troubleshooting
ThinOS Lite devices allow secure SSL connectionsSecurityMode=Fullonly after verifying the certificates. In the
present scenario, the devices enforce the warning policy after you define a server using a valid IP address. The resolution for
the issue will be delivered in the next ThinOS Lite release.
The following are the workarounds to avoid the SSL connection issue:
Ensure that the device has a valid certificate and the correct time is selected on the device.
Define the server by name instead of IP address.
Set the value of the global security policy to high.
Use the following INI parameter to enforce the high security mode:
SecurityPolicy=high TLSCheckCN=Yes
Firmware/Package updateWhen the packages fail to update or cannot function (cannot connect desktop) after update
with new version firmware; if there is further failure, a work around would be to remove all packages and re-install all of
them on reboot.
Boot up unit without monitor or with monitor power off.
If the thin client waits for 15 to 20 seconds and the monitor is attached or powered on within 20 seconds, the display is
turned on. If the monitor is attached or powered on after 20 seconds, the monitor displays the black screen. Turn on the
monitor first, and then turn on the thin client.
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