Administrator Guide

1 Click the Account Self-Service icon to unlock your account or reset your password.
NOTE: You need to register the security questions for the users before using unlock account or reset password.
2 Click Unlock account or Reset password based on your choice, and then click OK.
Unlocking account
After you register the security questions, do the following to unlock your account:
1 Choose a task (Unlock account) in Account Self-Service window.
2 Enter the user name.
The Unlock Account dialog box is displayed.
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