Administrator Guide

Using the Trouble Shooting Options
Use the Trouble Shooting dialog box to congure Trace and Event log settings, performance monitor graphs that display client CPU,
Memory, and Networking information, and CMOS management extract and restore cmos settings as described in CMOS Local
Management: Extracting CMOS Settings to a USB Key for Distribution. It also allows you to view wnos.ini cached information for
troubleshooting purposes.
To use the trouble shooting options:
1 From the desktop menu, click Trouble Shooting.
The Trouble Shooting dialog box is displayed.
2 Click the General tab, and use the following guidelines:
a Click either USB or File Server to select your target device you want to use for CMOS management.
b Extract CMOS — Click this option to extract the CMOS settings to the USB Key or le server based on your target device
selection.
c Restore CMOS — Click this option to write the CMOS settings from the USB Key to the target thin client.
d Performance Monitor — Click this option to display your thin client CPU, Memory, and Networking information. The graphs
display on top of all windows.
e Force Coredump — Use this option to forcibly generate the debug information for technical investigation when your system is
not responding.
3 Click the Trace tab to congure the trace actions and Delay on Trace. The available options for Trace action are None, Capture, and
Playback.
Performing Diagnostics
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