Administrator Guide

• Use the Network capture to USB option to enable the capture of network information, that is, a network trace of all trac
coming in and out of the thin client to a USB drive that is inserted into the thin client.
After login and use of the XenDesktop server or network, you will see a ThinOS_WS.pcap le in the USB drive which you can
analyze using software such as a packet analyzer used for network troubleshooting, and analysis.
NOTE:
Ensure that you have inserted the USB drive into the thin client before selecting the Network capture to USB option. The
Network capture to USB option is automatically cleared, if there is no USB drive inserted and you exit the dialog box, or after
restarting the thin client; if needed, you must select the option again.
5 Click the Ping tab, and use the following guidelines to execute the ping diagnostic utility and display response messages:
a Enter Hostname or IP — Enter the IP address, DNS-registered host name, or WINS-registered host name of the target to be
pinged.
b Data area — Displays ping response messages. The ping command sends one echo request per second, calculates round trip
times and packet loss statistics, and displays a brief summary upon completing the calculation.
c Start — Executes the ping command. If the host is operational and on the network, it responds to the echo request. By default,
echo requests are sent until interrupted by clicking Stop.
d Stop — Terminates the ping request and leaves the Ping dialog box open, so you can read the summary posted in the data area.
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Performing Diagnostics