Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 8.6 Administrator’s Guide
- Contents
- Introduction
- About this guide
- What is new in ThinOS 8.6_807
- What is new in ThinOS 8.6_710
- What is new in ThinOS 8.6_606
- What is new in ThinOS 8.6_511
- What is new in ThinOS 8.6_412
- What is new in ThinOS 8.6_303
- What is new in ThinOS 8.6_206
- What is new in ThinOS 8.6_027
- What is new in ThinOS 8.6_024
- What is new in ThinOS 8.6_019
- Before working on ThinOS
- Getting started
- End User License Agreement
- Configuring ThinOS using the First Boot Wizard
- Connecting to a remote server
- Using your desktop
- Configuring thin client settings and connection settings
- Connecting to a printer
- Connecting to a monitor
- Locking the thin client
- Signing off and shutting down
- Battery information
- Sleep mode
- Additional getting started details
- Classic desktop features
- Login dialog box features
- Word wrap feature
- Accessing system information
- ENERGY STAR compliance
- IPv6 certification
- Global Connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configuring the central configurations
- Configuring the VPN Manager
- Configuring the connection brokers
- Configuring Citrix
- Configuring the Citrix broker connection
- Citrix Receiver feature matrix
- Citrix HDX RealTime Multimedia Engine or RealTime Optimization Pack
- Cisco Jabber Softphone for VDI
- Using Citrix ADC
- Citrix Cloud services
- Citrix icon refresh
- Using multiple audio in Citrix session
- Configuring ICA connections
- Support for multi-monitors in Citrix session
- ICA Self Service Password Reset
- QUMU or ICA Multimedia URL Redirection
- HTML5 Video Redirection
- ICA SuperCodec
- Anonymous logon
- Configuring the Citrix UPD printer
- Configuring VMware
- Configuring the VMware broker connection
- VMware Horizon Client feature matrix
- Using VMware Horizon View broker and desktop
- Enable username hint for smart card login
- Supporting VMware Real Time Audio-Video
- VMware Blast
- VMware Horizon Virtualization Pack for Skype for Business
- Using multi-monitors in PCoIP session
- Using Multi-monitors in VMware Blast session
- Blast Virtual Printing
- Enable hardware cursor in Blast session
- Enable relative mouse feature
- USB device splitting in Blast session
- Supporting Teradici SDK
- Configuring PCoIP connections using Teradici Remote Workstation card
- Customize PCoIP login window and icons
- Configuring Microsoft Remote Desktop
- Configuring Dell vWorkspace
- Configuring Amazon Web Services or WorkSpaces
- Configuring Teradici Cloud Access
- Configuring Citrix
- Configuring local settings
- Local Settings Menu
- Configuring the system preferences
- Configuring the display settings
- Configuring the peripherals settings
- Configuring the keyboard settings
- Configuring the mouse settings
- Configuring the audio settings
- Configuring the serial settings
- Configuring the camera settings
- Configuring the touch screen settings
- Configure the touch screen settings for VDI sessions
- Configuring the Bluetooth settings
- USB support
- Support for USB Type-C
- Configuring the printer settings
- Reset features
- Local Settings Menu
- TCX Suite
- Trusted Platform Module version 2.0
- Performing diagnostics
- BIOS management on ThinOS
- Security
- Troubleshooting
- Examples of common printing configurations
- Important notes
- Frequently asked questions
● Merge the calls
● Audio conferencing
● Transfer the call
● Play voice mail
● Forward the call to voicemail
● Forward the call to another number
● Forward voice messages directly
● Use the Device Selector menu to switch between headsets
● Use the Device Selector menu to switch between cameras
● Set up secure phone capabilities
● Answer the call on multiple phone devices (Shared Line feature)
NOTE: Dell recommends that you reduce the video resolution to 640 x 360p with 30fps on Wyse 3040 thin client.
For information about the performance data statistics and limitations, see the Dell Wyse ThinOS Version 8.6 Release Notes at
www.dell.com/support.
For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone
for VDI at www.cisco.com.
For information about Cisco Jabber-related issues, see the Release notes for Cisco Jabber Softphone for VDI document at
www.cisco.com.
For information about accessories for camera, headsets, and speakers, see the Unified Communications Endpoint and Client
Accessories article at www.cisco.com.
Limitations
● JVDI package cannot be installed on Dell Wyse 5040, 5010, and 7010 thin clients.
● Dell Wyse 3040 thin client supports video call up to 360p. The video call with 720p is not supported due to high CPU cost
with multimedia playback simultaneously. Dell recommends that you restrict the video up to 360p in the server settings.
● Dell does not recommend video call in 4K display resolution on all platforms due to low performance.
● JVDI version in ThinOS 8.6 must be compatible with JVDI agent and Jabber version. For example, JVDI version 12.6 in
ThinOS 8.6 supports JVDI agent and Jabber version 12.6.
● Audio output is poor when you enable the JVDI audio during the full screen video call on Wyse 5060 and 3040 thin clients.
This is due to hardware performance limitation. Wyse 5070 thin client supports full screen video call with good audio output.
Known issues
Table 14. Known issues
Description Workaround
JVDI audio volume slider does not change the audio volume in Wyse
3040 thin client. This issue is due to Cisco Jabber limitation. For
more information about the Cisco Jabber issues, see the Release
Notes for Cisco Jabber Softphone for VDI—Release 12.1 document
at www.cisco.com.
Adjust audio volume by using either the ThinOS
volume bar, session sound volume, or headset button.
Self-camera or remote video does not work, or a black screen
is displayed when you play a video. For more information about
the Cisco Jabber issues, see the Release Notes for Cisco Jabber
Softphone for VDI—Release 12.1 document at www.cisco.com.
Sign out of the session or reboot the ThinOS client
and register the JVDI again.
ICA session cannot be launched and WdReceiv: trap 14 error
occurs when you enable the ICA session reliability with multi-port in
the JVDI environment.
Enable ICA session reliability without enabling
multiport in JVDI environment.
Answer/End/Hold options in headset do not work during the JVDI
call.
You can Answer/End/Hold the call by using the
Jabber application in the VDI session.
DP audio does not work in JVDI. When you switch the DP audio in the
JVDI device selector, the JVDI may re-register again and a redundant
DP audio is listed in device selector. JVDI VXC process should not
Sign out of the ICA session or reboot the ThinOS
client. If you require DP audio, Dell recommends that
96 Configuring the connection brokers