Release Notes

Reference Description

launch Microsoft type broker. Set RDSHPC to automatically

launch the RDP session without broker.

Troubleshooting

• The base.i386 and pcoip.i386 packages may not be available on devices:

• Shipped with ThinOS version 8.4

• Reimaged with a ThinOS version 8.4 Merlin image using USB imaging tool

Table 5. Aected platforms

Aected platforms Flash size

Wyse 5010 thin client with ThinOS 4 GB or higher

Wyse 5040 thin client with ThinOS 4 GB or higher

Wyse 7010 thin client with ThinOS 4 GB or higher

Wyse 5010 thin client with PCoIP 4 GB or higher

Wyse 5040 thin client with PCoIP 4 GB or higher

NOTE: Devices with 2 GB ash are not aected by the package

issue.

Problem statement—The following issues are observed on the aected platforms:

• Multimedia performance issues occur because the required codecs are not available.

• PCoIP connections are not started in Horizon View and AWS environments.

• Package tab is not available in the System Tools menu.

Resolution—Perform one of the following steps to resolve the issue on the aected devices:

• Use the 4 GB Merlin image to ash the devices with 4 GB ash conguration. Use the 8 GB Merlin image to ash the devices with

8 GB and 16 GB ash congurations.

• Install the ThinOS web image (8.4_112 Hot Fix or later) to reload the missing package les. You must install the ThinOS web image

by using either a le server, Wyse Device Manager (WDM), or Wyse Management Suite. If the ThinOS web image is stored on a le

server or management server, and if the automatic image update option is enabled using the INI parameter Autoload=1

LoadPkg=1

, then the device automatically installs the base.i386 and pcoip.i386 packages during system reboot.

• If you get signature error when downgrading from version 8.4 to 8.3, set “verifysignature” parameter. For more information

about this parameter, see Dell Wyse ThinOS 8.4 INI Reference Guide, available at

Dell.com/manuals.

• If you can log in to View Broker, but cannot launch the Blast session, then verify if the Blast pkg is installed on the client. In addition, set

the correct DNS server on the Network step page.

Fixed issue

None

Known issue

When you upgrade to ThinOS 8.4 using the le server, for example, on Wyse 3040 thin client or Wyse 5060 thin client devices, some

existing conguration, such as certicate les for le server/broker, or the wireless/WDM/CCM conguration, if any, may be lost.

Workaround—Use the le server without certicate, and make sure all congurations are available using le server. For example, using INI

parameter to install certicate, congure broker/WDM/CCM/wireless and so on.

Dell Wyse ThinOS Version 8.4

Release Notes