Administrator Guide
6. Start the audio or video calls.
Dependencies and known issues
• Dependency: RTME.i386.pkg needs to be installed for RTAV video.
• The answer call button of the local audio device, supported by HDX RTME, is not supported by RTAV.
• RTAV does not support RDS desktop, for example, 2008 R2/ 2012 R2 according to VMware.
• Support for PCoIP and Blast protocol only. RDP protocol is not supported according to VMware.
• Webcam preferences are not supported. For example, the rst webcam displayed in the Camera tab in local peripheral settings is
used always.
• Camera/Video: High Denition video is not supported because of the RTAV limitation. The local camera setting does not aect
RTAV video because of the application design. Dell recommend users not to interfere with the local camera settings.
Supporting VMware Blast
VMware Blast display protocol can be used for remote applications and for remote desktops that use virtual machines or shared-
session desktops on an RDS host. Select this protocol connection to display the desktop with the Blast protocol.
NOTE: When you pause the pointer over the connection icons, the corresponding connection protocols are displayed in
tooltip. This is designed for RDSH applications. From ThinOS 8.4 release, RDSH application is supported for both PCoIP
and Blast protocol. These two protocols share the same application icon, and hence it is necessary for you to pause the
pointer over the connection icons to identify its protocol.
Blast feature matrix on ThinOS
Table 6. Blast feature matrix
Blast features Support on ThinOS Comments/ Known issues
H.264 ooad Yes Blast H.264 is not supported on Wyse 5010 thin
client, Wyse 5040 AIO thin client, and Wyse 7010
thin client.
VDI desktops Yes N/A
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