Administrator Guide

Table Of Contents
2. Connection with TS gateway configured in unsupported OS (e.g. Windows Server 2008 R2), it uses TS gateway II and the
logs are displayed as shown in the following screenshot:
3. When remote connection with TS gateway III closed: There are no additional logs displayed in the Event Log tab.
Supporting RDP H.264 AVC444
RDP uses the ITU-T H.264 graphics compression (codec), also known as MPEG-4 AVC (Advanced Video Coding). In RDP
10, AVC/H.264 supports the full-screen AVC 444 mode. By default, this mode is enabled on thin clients for Windows 10 and
Windows 2016 remote sessions.
As a pre-requisite, navigate to Group Policy Editor (gpedit.msc) in Computer Configuration > Administrative
Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session
Environment, and enable the following policies:
Prioritize H.264/AVC 444 Graphics mode for Remote Desktop connections
Configure H.264/AVC hardware encoding for Remote Desktop connections
The original H.264 codec only transfers YUV420 frames. However, some chroma data from sampled YUV444 frames is
discarded. The feature that allows the lost chroma data of a frame is transferred using the same method as applied to
the sampled YUV420 data. This improves the image qualities with many artificial sharp edges, and mounts of regular color
boundaries, such as texts. Therefore, the image quality can be compressed using the same H.264 technology by using the same
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Configuring the connection brokers