Dell Wyse USB Imaging Tool Version 3.4.0 User’s Guide October 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 4 What is new in this release................................................................................................................................................4 Key features..........................................................................................................................................................................
1 Introduction Dell Wyse USB Imaging Tool version 3.4.0 provides a simple USB imaging solution to help IT administrators to easily perform the pull or push operations in thin clients by using USB drives. Dell Wyse USB Imaging Tool helps to quickly and easily image or reimage the supported Dell Wyse thin clients. The tool enables you to configure a bootable USB drive that you can plug into a thin client or a mobile thin client to pull or push the operating system images.
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2 Installing Dell Wyse USB Imaging Tool You can install Dell Wyse USB Imaging tool version 3.4.0 on any thin client device that meets the operating system and disk space requirements.
3. Click the Dell Application software EULA link to read the license agreements. 4. Click Next. The default installation path is displayed. 5. Click Change if you want to specify a custom installation path, and click Next after you specify the path. 6. Click Next to start the installation process. 7. Click Exit to close the installer window. Uninstalling Dell Wyse USB Imaging Tool Steps 1. Go to Control Panel, and click Programs and Features. 2. From the programs list, select Dell Wyse USB Imaging Tool. 3.
3 Using Dell Wyse USB Imaging Tool Dell Wyse USB Imaging Tool enables you to prepare USB drives to perform various operations on source and target thin-client devices. The tasks that you can perform are: ● Image Pull—Enables you to prepare the USB drive to pull an operating system image or BIOS configuration including CMOS settings from a source device. ● Image Push—Enables you to prepare the USB drive to push an operating system image or BIOS configuration to a target device.
Figure 2. Available USB drives Boot details for supported devices The following table provides the guidelines for configuring the boot options on the supported thin-client devices: Table 3. Supported thin-client devices and corresponding boot guidelines Supported thin-client devices Boot guidelines ● Wyse 5070 Thin Client with Windows 10 IoT Enterprise Redstone5 ● Wyse 5070 Thin Client with ThinLinux 2.
Performing an image pull operation An image pull operation consists of two parts. In the first part, you configure the USB drive for the pull operation by using USB Imaging Tool. In the second part, you plug in the USB drive to a source device and perform the pull operation. NOTE: When you prepare the USB drive for a pull operation, the USB drive is also configured for a push operation. You can use the same drive for a pull or push operation.
5. Select the operating system architecture that you want to pull from the source device, and then select the following: ● 64 bit—Select only this option to copy the 64–bit architecture based OS from the source device. 6. Select the components that you want to pull from the source thin client device. You can select either one or both of the following options: ● Operating System—Select this option to pull the operating system image from the source device.
Figure 4. Boot Menu Figure 5. Boot Menu 3. Select the USB option displaying your USB drive vendor name, and press Enter.
Figure 6. Pulling the image to the USB drive In the left pane, the following information is displayed: ● Device info—Device info displays information such as platform, media, and the system of the source device. ● USB drive—USB drive displays information such as used space, free space, and total space of the USB drive. 4. Click the icon. If the source device runs an operating system other than ThinLinux 2.0, go to step 6. The Pulling device image to USB drive screen is displayed.
Figure 7. Pulling the image to the USB drive 5. If the source device runs ThinLinux 2.0 operating system, select one of the following options: ● Boot + Recovery + OS ● Boot + Recovery (Recommended) ● Boot + OS Figure 8. Pulling the ThinLinux 2.0 image to the USB drive 6. Click OK. The image pull operation starts, and the overall status is displayed in the progress bar.
Figure 9. Copying the image to USB key NOTE: The pull operation pulls the operating system image, or the BIOS configuration, or both depending on the options you have selected in the Image Pull screen of USB Imaging Tool. If you have selected the Compress Image option, then the image is pulled in a compressed format. 7. After the pull operation is complete, remove the USB drive from the source device. 8. To reboot the device, click Restart.
Figure 10. Image push 3. Plug in the USB drive to the system running USB Imaging Tool. 4. Select the USB drive from the Available drives drop-down list. If your USB drive already contains images, the images are displayed on the screen. 5. Select the OS architecture that you want to push to the device. ● 64 bit—Select this option to push the 64-bit architecture based OS to the device. 6.
If both the OS and BIOS check boxes are selected and you clear one of the check boxes, then that image component is not added on the USB drive. NOTE: ● In a single session, you cannot configure the local image and network image path simultaneously. ● You cannot add the same network image path with different file transfer protocols, such as FTP, HTTP, HTTPS, or CIFS.
Figure 11. Boot menu Figure 12. Boot menu 3. Select the USB option displaying your USB drive vendor name and press Enter. The device reboots from the USB drive, and the image that needs to be pushed to the device is displayed.
Figure 13. Local Image push In the left pane, the following information is displayed: ● Device info—Displays information such as platform, media, and system of the target device. ● USB drive—Displays information such as used space, free space, and total space of the USB drive. 4. In the Choose image to push to this device section, select the local image from the list, and click OK. The image push operation starts, and the overall status is displayed in the progress bar.
Figure 14. Operating Systems (In Progress) 5. After both operating system and BIOS push operations are complete, remove the USB drive from the target device. 6. To reboot the device, click Restart. NOTE: Wyse 5060 thin client and Wyse 3030 LT thin client restart automatically after BIOS push operation is complete. Configuring the USB drive for network image push operation Steps 1. Start USB Imaging Tool. The tool displays the Image Pull screen by default. 2. Click Image Push to view the Image Push screen.
Figure 15. Network image push 3. Plug in the USB drive to the system running USB Imaging Tool. 4. Select the USB drive from the drop-down list. If your USB drive contains other images, the screen displays the images in the table. 5. Select the operating system architecture that you want to push to the target device: ● 64 bit—Select only this option to push the 64-bit architecture based operating system to the target device. 6.
● You can add the same network image path with different file transfer protocols, such as FTP, HTTP, HTTPS, or CIFS. ● On the Image Push screen, the information entered in the local image fields are retained when you switch to the Network tab. ● On the Image Push screen, the information entered in the network image fields are retained when you switch to the Local tab.
NOTE: ● Ensure that your device is configured to boot from the USB drive. ● Before pushing the operating system image from the network location, ensure that the network location is reachable and accessible from the subnet/network where your thin client is connected. Steps 1. Plug in the USB drive to the supported source device. 2.
Figure 18. Boot menu 3. Select the USB option displaying your USB drive vendor name and press Enter. The device reboots from the USB drive, and the screen with the network image that you want to push to the device is displayed. Figure 19. Network image push operation 4. In the Choose image to push to this device section, select the network image and click OK. The network image push operation starts, and the overall status is displayed in the progress bar.
Figure 20. Operating System (In Progress) 5. After both operating system and BIOS push operations are complete, remove the USB drive from the target device. 6. To reboot the device, click Restart. Cloning a USB drive You can clone or duplicate a configured USB drive that is currently ready to push an image. Clone operation can be performed only when you have a configured USB drive for a push operation or you have a valid image.
Figure 21. Local image clone ● Network—The network images stored in the source USB drive are displayed in the table.
Figure 22. Network image clone 5. Select the target USB drive from the Destination USB Drive drop-down list. 6. Click Configure USB Drive. USB Imaging Tool formats the destination USB drive, and then copies the necessary boot loader files based on the OS architecture configured in the source drive. The tool copies the OS Images from the source drive to destination drive. The overall progress is displayed on the progress bar.
Figure 23. Settings 2. To change the location for your backup files, click Change. 3. To view the logfiles stored on the thin client, click the Open Logs link.
A Troubleshooting When you perform the pull or push operations on thin client devices, you may experience problems with the USB keys. This section describes some basic troubleshooting that you can implement when you experience any problems. Boot issues on USB drives If you experience problems booting from a configured USB drive, Dell recommends that you try a different brand of USB drive. For a list of USB drives that are successfully tested with USB Imaging Tool, see Support matrix.
Failed to format USB drive error message When you are configuring the USB drive for image pull or push operation, either of the following error messages may be displayed: ● Failed to format USB drive. Invalid Partitions. Please check logs ● Failed to finalize the USB Drive Workaround: Close the USB Imaging tool application, format the USB drive by using Diskpart or Windows Disk management tool, and then use the USB drive for image push or pull operation.
