Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
3. Select a Bluetooth device that is not connected, and click Connect. If the Bluetooth device is connected successfully, the
status is displayed as Connected in the Bluetooth window. The following are the functions that are available:
● Scan—All Bluetooth devices enter into Page Scan mode. Different Bluetooth devices enter into the Page Scan mode at
different instances such as when a specific button is pressed three times or a specific button is pressed and held until
the LED turns blue.
● Connect—Select a particular Bluetooth enabled device, and click Connect to connect the selected device to the thin
client. If the Bluetooth device is connected successfully, the status is displayed as Connected in the Bluetooth window.
● Remove—Select a particular Bluetooth device, and click Remove to disconnect and remove the device from the list.
● Auto Connect function—The Auto Connect function is designed for HIDs.
○ ThinOS has no HIDs connected such as USB or Bluetooth HIDs.
○ The Bluetooth HIDs are configured as Page Scan mode.
When you start the ThinOS client, the Bluetooth HIDs can connect to ThinOS automatically without scanning or pairing
operations. The Bluetooth HIDs automatically reconnect after you restart the ThinOS client.
● Reconnect function—The Reconnect function is designed for HIDs and headsets.
When you restart the system with the Bluetooth device (HID/headset) that is already paired and connected, the
Bluetooth device automatically reconnects within a few seconds.
For example, you can hover the Bluetooth mouse, and then click a few times for the Bluetooth mouse to reconnect
successfully. The Bluetooth headset reconnects automatically, but might require you to manually close or reopen the
device on certain occasions.
4. Click OK to save your settings.
Secure Digital cards
You can plug in a Secure Digital (SD) card into the Wyse 5470 Thin Client and import a certificate file to the thin client. The SD
card works as a storage device.
Configuring the printer settings
Use the Printer Setup dialog box to configure network printers and local printers that are connected to the thin client. Through
its USB ports, a thin client can support multiple printers. If more than one printer is to be used and another port is not available
on your thin client and the port that is to be used must be shared with a USB modem converter, connect a USB hub to the port.
Based on the Citrix Host Printer Policy settings, ThinOS 9.0 supports the following:
● Device-Specific Printer Driver support—This method allows Citrix hosts to automatically create client redirected printer
queues based on the peripheral management printers settings of the ThinOS client. The following details are used by the
host print manager to automatically create the printer queues:
○ Name—Printer queue name.
○ Printer ID (Printer Identification)—Printer driver name.
● Citrix Universal Print Driver support—This method allows Citrix hosts to automatically create printer queues based on
the peripheral management printers settings of the ThinOS client. The following details are used by the host print manager
to automatically create the printer queues:
○ Name—Printer queue name.
○ Class—Printer class that is associated by the Citrix host registry to a printer-specific driver name.
NOTE:
ThinOS 8.6 supports the association of PS, PCL5, and PCL4 classes. However, ThinOS 9.0 associations are
limited to the PS class only.
Limitations
● The ThinOS solution to support the client printer redirection functionality is limited to Type 3 printers only. However, the
solution is subject to changes in the future according to the changes made by Citrix.
● After you connect a USB printer to the thin client, the Printer ID information is not automatically displayed in the ThinOS
client Peripheral Management Printer settings menu. This limitation will be resolved in future ThinOS releases.
● ThinOS supports only PS class when using the Citrix Universal Print Driver policy to automatically create ThinOS client
redirected printers. PCL5 and PCL4 classes are not supported. This is a Citrix limitation.
Configuring the thin client local settings
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