Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
8. Click Login.
9. On the User Group page, click Group name and enter the group name.
10. In the Search field, type the group name that you want to select.
11. Select a group.
The selected group is moved to the right pane of the page.
12. In the User Name Contents field, enter the user name .
13. Click Import Users or Import Groups.
NOTE: If you provide an invalid name or do not provide a last name, or provide any email address as name, then the
entries cannot be imported into Wyse Management Suite. These entries are skipped during the user import process.
The Wyse Management Suite portal displays a confirmation message with the number of imported active directory users.
The imported active directory users are listed at Users tab > Unassigned Admins.
14. To assign different roles or permissions, select a user and click Edit User.
After you assign the roles to the active directory user, they are moved to the Administrators tab on the Users page.
Next steps
Active directory users can log in to the Wyse Management Suite Management portal by using the domain credentials. To log in
to the Wyse Management Suite portal, do the following:
1. Start the Wyse Management Suite management portal.
2. On the login screen, click the Sign in with your domain credentials link.
3. Enter the domain user credentials, and click Sign In.
To log in to the Wyse Management Suite portal using child domain credentials, do the following:
1. Start the Wyse Management Suite management portal.
2. On the login screen, click the Sign in with your domain credentials link.
3. Click Change user domain.
4. Enter the user credentials and the complete domain name.
5. Click Sign In.
The imported Active Directory users can be activated or deactivated on the Users page by using the global administrator login.
If your account is deactivated, you cannot log in to the Wyse Management Suite Management portal.
NOTE:
To import the users using LDAPS protocol, complete the following steps:
1. Import the AD Domain Server Root Certificate into Java Key Store Manually using
the keytool. For example, <C:\Program Files\DELL\WMS\jdk1.8.0_152\jre\bin>keytool.exe>
-importcert -alias "WIN-O358EA52H8H" -keystore "<C:\Program
Files\DELL\WMS\jdk1.8.0_152\jre\lib\security\cacerts>" -storepass changeit -file
"Root Certificate Path"
2. Restart Tomcat service.
Configuring Active Directory Federation Services feature on public cloud
You can configure Active Directory Federation Services (ADFS) on a public cloud.
Steps
1. On the Portal Admin page, under Console Settings, click Active Directory (AD).
2. Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload
the Wyse Management Suite .xml files, hover over the information (i) icon.
NOTE: To download the Wyse Management Suite .xml file, click the download link.
3. Set the Wyse Management Suite rules in ADFS. To know the custom claim rule details, hover over the information (i) icon.
NOTE:
To view the Wyse Management rules, click the Show WMS Rules link. You can also download the Wyse
Management Suite rules by clicking the link that is provided in the Wyse Management Suite Rules window.
Using Wyse Management Suite 135