Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
Upgrading the ThinOS firmware
It is recommended to use the Wyse Management Suite version 2.0 to upgrade your ThinOS firmware to 9.0. You can also use
the USB Imaging Tool version 3.3.0 to install the ThinOS 9.0 Merlin image on your thin client. If you are using ThinOS v8.5 or
earlier versions, you must first upgrade your device to ThinOS v8.6 before installing ThinOS 9.0. ThinOS 9.0 displays a change
group notification message on the device after you change the group in Wyse Management Suite. A new firmware or package
message is also displayed when you deploy a new firmware or package using Wyse Management Suite.
NOTE: You cannot upgrade ThinOS PCoIP version as ThinOS 9.0 does not support PcoIP devices.
CAUTION: All device settings are erased after you upgrade from ThinOS 8.6 to 9.0 except the Wyse
Management Suite server settings. You must back up your device settings before you start the upgrade process.
Once upgraded to ThinOS 9.0, you can downgrade to ThinOS 8.6 only by using Merlin image.
The overall upgrade process using Wyse Management Suite includes the following tasks:
1. Register your thin client to Wyse Management Suite.
● Register ThinOS devices using Central Configuration. See Register ThinOS devices using Wyse Device Agent.
● Register ThinOS devices using DHCP option tags. See Register devices by using DHCP option tags.
NOTE:
You must not disable the on-board NIC on the Wyse Thin Client. If disabled, the Wyse Management Suite
server cannot identify the thin client.
2. Download the ThinOS 9.0 operating system image. See Download the ThinOS firmware.
3. Upload the ThinOS 9.0 firmware to the Wyse Management Suite repository. See Add ThinOS firmware to repository.
4. Upgrade the ThinOS firmware from 8.6 to 9.x. See Upgrade ThinOS 8.6 to ThinOS 9.x.
5. Upgrade the ThinOS firmware from 9.x to later versions. See Upgrade ThinOS 9.x to later versions.
6. Deploy the application package using Wyse Management Suite. See Upload and push ThinOS 9.0 application packages.
Table 2. Firmware images
Platform ThinOS firmware image for
upgrading from 8.6 to 9.0
ThinOS firmware image for upgrading from 9.0
to later versions
Wyse 3040 Thin Client A10Q_wnos rootfs.pkg
Wyse 5070 Thin Client—Celeron
processor
X10_wnos rootfs.pkg
Wyse 5070 Thin Client—Pentium
processor
X10_wnos rootfs.pkg
Wyse 5070 Extended Thin Client
—Pentium processor
X10_wnos rootfs.pkg
Wyse 5470 Thin Client X10_wnos rootfs.pkg
Wyse 5470 All-in-One Thin Client X10_wnos rootfs.pkg
Table 3. Package information
Name Description Package installation
Citrix The package is introduced to support Citrix Workspace App
with RTME client integrated.
Upload the new package using Wyse
Management Suite.
JVDI The package is introduced to support Cisco Jabber. Upload the new package using Wyse
Management Suite.
Imprivata The package is introduced to support Imprivata with
ProveID Embedded feature.
Upload the new package using Wyse
Management Suite.
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14 Upgrading the ThinOS firmware