Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
● Wired connection 1 + Wired connection 2
NOTE:
The limitation of the dual IPv6 network is that the device cannot automatically determine which connection to use
among the two.
b. Use Static Name Servers—By default, this check box is not selected, and the thin client fetches the server IP address
from DHCP. To manually assign the static IP addresses, select the Use Static Name Servers check box and do the
following:
NOTE: If name servers are changed using GUI or link down/up, the details are displayed in event logs. In dynamic
mode, if the network is not working, the DNS can be merged from Ethernet and wireless, or from Ethernet 0 and
Ethernet 1.
i. Enter the URL address of the DNS domain in the DNS Domain field.
ii. Enter the IP address of the DNS server in the DNS Server field.
However, the use of DNS is optional. DNS enables you to specify remote systems by their host names rather than IP
addresses. If a specific IP address (instead of a name) is entered for a connection, it is used to make the connection.
Ensure that you use the DNS domain and the network address of an available DNS server. The function of the DNS
domain entry is to provide a default suffix that is used to resolve the name. The values for these two fields may be
supplied by a DHCP server. If the DHCP server supplies these values, they replace any locally configured values. If the
DHCP server does not supply these values, the locally configured values are used.
From ThinOS 9.0 MR1 release onwards error tips are displayed when you set an invalid DNS server. A pop-up window
with the error message is displayed when you click save the invalid DNS server.
NOTE:
You can enter the server addresses, each separated by a semicolon. The character limit is 256. The first
address is for the primary DNS server and the rest are secondary DNS servers or backup DNS servers.
c. Enter the IP address of the WINS server in the WINS Server field.
However, the use of WINS is optional. You must specify the network address of an available WINS name server. WINS
enables you to specify remote systems by their host names rather than IP addresses. If a specific IP address (instead of
a name) is entered for a connection, it is used to make the connection. These entries can be supplied through DHCP, if
DHCP is used. DNS and WINS provide essentially the same name resolution. If both DNS and WINS are available, the thin
client attempts to resolve the name using DNS first and then WINS. You can enter two WINS Server addresses (primary
and secondary), separated by a semicolon.
d. Enter the digit multiplier of 30 s in the TCP Timeout box to set the time-out value of a TCP connection. The value must
be either 1 or 2 which means the connection time-out value is from 1 x 30=30 s to 2 x 30=60 s. If the data for connecting
to the server is not acknowledged and the connection is timed out, setting the time-out period retransmits the sent data
and again tries to connect to the server until the connection is established.
3. Click OK to save your settings.
Configure the DHCP options settings
About this task
This section describes how to configure the DHCP options settings on your thin client.
Steps
1. From the desktop menu, click System Setup > Network setup.
The Network setup dialog box is displayed.
2. Click the Options tab, and do the following:
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Configuring connectivity