Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
a. From the Ethernet Select drop-down list, select a wired network connection.
NOTE: For Wyse 5070 Thin Client without SFP or RJ45 module, the ENET0 option is selected by default. For
Wyse 5070 thin client with SFP or RJ45 module and Wyse 5470 Thin Client that is connected to Dell WD19 docking
station, select either ENET0 or ENET1 based on your network preference.
b. From the Ethernet Speed drop-down list, select a value for the Ethernet speed. The default value is Auto-Detect. If
your network equipment does not support the automatic negotiation, select any of the following values:
● 10 MB Half-Duplex
● 10 MB Full-Duplex
● 100 MB Half-Duplex
●
100 MB Full-Duplex
● 1 GB Full-Duplex
NOTE: The 10 MB Full-Duplex value can be selected locally. However, this mode can be negotiated through
Auto-Detect.
c. Click the IPv4 button, and then click Properties to configure the following options:
● Dynamically allocated over DHCP/BOOTP—Select this option to enable your thin client to automatically receive
information from the DHCP server. The network administrator must configure the DHCP server by using DHCP
options to provide information. Any value that is entered locally in the Options tab is replaced by the DHCP value. If
the DHCP server fails to provide replacement values, the locally entered value is used.
● Statically specified IP Address—Select this option to manually enter the IP address, subnet mask, and default
gateway.
○ IP Address—Enter a valid network address in the server environment. The network administrator must provide
this information.
○ Subnet Mask—Enter the value of the subnet mask. A subnet mask is used to gain access to machines on other
subnets. The subnet mask is used to differentiate the location of other IP addresses with two choices—same
subnet or other subnet. If the location is a different subnet, messages that are sent to that address must be
sent through the default gateway. This does not depend on the value that is specified through local configuration
or through DHCP. The network administrator must provide this value.
○ Default Gateway—Use of gateways is optional. Gateways are used to interconnect multiple networks—routing
or delivering IP packets between them. The default gateway is used for accessing the Internet or an intranet with
multiple subnets. If no gateway is specified, the thin client can only address other systems on the same subnet.
Enter the address of the router that connects the thin client to the Internet. The address must exist on the same
subnet as the thin client as defined by the IP address and the subnet mask. If DHCP is used, the address can be
supplied through DHCP.
d. Click the IPv6 button, and on the Properties tab, configure the following options:
NOTE:
The limitation of the dual IPv6 network is that the device cannot automatically determine which connection
to use among the two.
● Select the Dynamically allocated over DHCP/BOOTP option to enable your thin client to automatically receive
information from the DHCP server. The network administrator must configure the DHCP server (using DHCP options)
to provide information. Any value that is entered locally in the Options tab is replaced by the DHCP value. If the
DHCP server fails to provide replacement values, the locally entered value is used.
● Select the Statically specified IP Address option to manually enter the IP address, subnet mask, and default
gateway.
○ IP Address—Enter a valid network address in the server environment. The network administrator must provide
this information.
○ Subnet Prefix Len—Enter the prefix length of the IPv6 subnet.
○ Default gateway—Use of gateways is optional. For more information, see various IPv4-supported options in this
section.
e. Select the Enable the IEEE 802.1x authentication check box, and from the EAP type drop-down list, select TLS,
LEAP, PEAP or FAST.
● TLS—Select this option, and click Properties to configure the Authentication Properties dialog box.
○ Select the Validate Server Certificate check box because it is mandatory to validate your server certificate.
NOTE:
The CA certificate must be installed on the thin client. The server certificate text field supports a
maximum of approximately 255 characters, and supports multiple server names.
○ Select the Connect to these servers check box, and enter the IP address of the server.
○ Click Browse to find and select the client certificate file and the private key file you want.
Configuring connectivity
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