Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
The following OneSign features or actions are supported:
● Client and Broker authentication
○ Citrix Virtual Apps (formerly Citrix XenApp)
○ Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop)
● Kiosk Mode
● Fast User Switching
● Non-OneSign user VDI access
● Hotkey Disconnect
● Proximity card reader redirection
● Guided Question and Answer login
● Authenticate w/Password
● Authenticate w/Password + Password Change
● Authenticate w/Password + Password Change | New Password is Invalid
● Authenticate w/Proximity Card + Password
● Authenticate w/Proximity Card + Pin
● Authenticate w/Proximity Card + Pin | Pin not enrolled
● Authenticate w/Proximity Card Alone | Retrieve Password
● Retrieve User Identity Password
● Reset User Identity Password
● Update User Identity Password
● Enroll Proximity Card
● Lock/Unlock Terminal with Proximity CardLock/Unlock Terminal with Proximity Card
NOTE:
ThinOS supports Imprivata WebAPI version 13. It includes OneSign Objects (WebAPI v13) and Fingerprint
Authentication (WebAPI v13).
Configure objects on Imprivata Server
About this task
This section describes how to configure different objects on the Imprivata server.
Steps
1. To configure the general configuration object, do the following:
a. On the Imprivata server, click Computer policy, and then click General tab.
b. Select the check box to enable users to shut down and restart the device from the lock screen.
● Shutdown Allow
○ Select the check box to enable the feature. If enabled, the shutdown and restart icons are displayed in the
ThinOS login and locked windows.
○ Clear the check box to disable the feature. If disabled, the shutdown and restart icons are not available.
● FailedOneSignAuth Allow—Click either Yes or No. If you are a non-OneSign user, click No to log in to the broker.
● Display name format— Use this option to set different formats for the account name that is displayed in pop-up
notifications.
2. To configure the walkway configuration object, do the following:
a. On the Imprivata server, click Computer policy, and then click the Walk Away tab.
● Key mouse inactivity enabled and behavior—Use this option to set the action when the keyboard and mouse are left
idle or inactive. The In addition to keyboard and mouse inactivity check box is not supported.
● Passive proximity cards—Use this option to enable the proximity card usage.
○ If you want to use a proximity card to lock the thin client, select the Tap to lock check box.
○ If you want to lock the thin client and log in as a different user. Select the Switch users check box.
● Lock warning enabled and type—Use this option to enable or disable warning messages. The following three types are
supported:
○ None—No warning messages are displayed.
○ Notification balloon—ThinOS displays a notification window.
○ Screensaver—Hide the display contents before the thin client locks.
● Warning message—Use this option to customize your warning messages
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Configuring connectivity