Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
Table 19. Classic mode vs Workspace mode (continued)
Item Classic mode Workspace mode
Log off all the
connected ICA
sessions
Click the PNAmenu button on the taskbar, and
then click Logoff.
Click the button menu in the upper-right corner of
the screen, and then click Connection Center >
Logoff.
Sign out of broker
agent
Click the Sign-off button in Connection
Manager or from the Shutdown menu.
Click the button menu in the upper-right corner of
the screen, and then click Sign out. You can also
click Sign out from the Shutdown menu.
Use search bar Not applicable Use the search bar on the upper-right of the screen
to search for your workspace item. You can open
apps directly from the search results.
Access Desktop
Viewer/Toolbar
Click the Desktop Viewer/Toolbar on the top
center of the Citrix session screen to use the
following toolbar options:
● Home
● Switch
● Ctrl+Alt+Del
● Window
● Disconnect
● Sign Out
● Save Layout
You can switch a session between a windowed
and a full-screen session window. Save layout is
available only for the local AD user session and
not for users who use SAML authentication to
log in to the Citrix session.
Click the Desktop Viewer/Toolbar on the top
center of the Citrix session screen to use the
following toolbar options:
● Home
● Switch
● Ctrl+Alt+Del
● Window
● Disconnect
● Sign Out
● Save Layout
You can switch a session between a windowed and
a full-screen session window. Save layout is available
only for the local AD user session and not for users
who use SAML authentication to log in to the Citrix
session.
Citrix HDX RealTime Optimization Pack for Skype for
Business
The Citrix HDX RealTime Optimization pack enables you to make high-definition audio and video calls using the Skype
for Business application. For more information about HDX RealTime Optimization Pack, see the Citrix documentation at
docs.citrix.com.
The Citrix HDX RealTime Optimization pack consists of the following two components:
● HDX RealTime Media Engine and Citrix Workspace app that are integrated as a single component on the client-side (Citrix
package)
● HDX RealTime Connector as the server-side component
The HDX RealTime Media Engine and Citrix Workspace app are combined to constitute a single component that runs on the thin
client. The HDX RealTime connector is the server-side component that runs on the Citrix Virtual Desktops virtual desktops and
Citrix Virtual Apps servers. The HDX RealTime connecter that runs on the Citrix server handles the authentication and the media
processing is achieved on the thin client.
NOTE: In every ThinOS release, the Citrix package version may be updated to newer versions.
Table 20. Supported environment
Component Supported platform/supported versions
Endpoints (Thin clients)
● Wyse 5470 All-in-One Thin Client
● Wyse 5470 Thin Client
● Wyse 5070 Thin Client
● Wyse 3040 Thin Client
Citrix environment
● Citrix Virtual Apps and Desktops 7 1811 and later
Configuring the connection broker—Citrix 71