Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
● Federated Authentication Service with Azure active directory
● OKTA
Citrix two-factor authentication
ThinOS supports Citrix two-factor authentication that authenticates the identity of the user twice before granting access,
adding an extra level of security.
For local authentication, there must be a user profile that is created in the Citrix ADC database. For external authentication,
the username and password that is entered must be the same as registered in the authentication server. After a successful
validation of the username and password, the user is requested for another level of authentication.
ThinOS supports LDAP, RSA+LDAP, SMS Passcode, DUO, OKTA, and Azure MFA authentications by default. The user must only
provide the Citrix ADC gateway address.
To log in to NetScaler Gateway that uses LDAP with RSA authentication, you must select LDAP+RSA in the Wyse
Management Suite policy. You can also go to Admin Policy Tool and configure the NetScaler/ADC Authentication Method
option in the Citrix Broker Settings window.
For specific users who want to use Citrix ADC authentication methods, such as LDAP with MFA, it is recommended that you
configure the NetScaler/ADC Authentication Method with LDAP either using the Wyse Management Suite policy or the
Admin Policy tool.
Configure Citrix ADC using LDAP and RSA
About this task
This section describes how to configure the Citrix ADC (formerly NetScaler) using LDAP and RSA authentication.
Steps
1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.
2. Set the primary and secondary authentications based on the following scenarios:
● If you use LDAP and RSA login, ensure that the primary authentication is LDAP and secondary authentication is RADIUS.
You must also ensure that the NetScaler Gateway Authentication Method in the Wyse Management Suite policy or
the Admin Policy Tool is configured as LDAP+RSA.
● If you use RSA and LDAP login, ensure that the primary authentication is RADIUS and secondary authentication is LDAP.
● If you use only LDAP login, ensure that the primary authentication is LDAP and secondary authentication is none.
3. Go to System Setup > Remote Connections > Broker setup, enter the Citrix ADC server address in the Broker Server
field.
4. Log off from the client desktop, or restart the thin client.
The login window for Citrix ADC is displayed.
For more information about configuring Citrix ADC with LDAP, RSA authentication, see the Citrix NetScaler Gateway Guide
at www.citrix.com.
Configuring Citrix ADC using DUO
About this task
To configure the Citrix ADC (formerly NetScaler) using DUO authentication, do the following:
Steps
1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.
2. Ensure that the primary authentication is RADIUS that is configured with the DUO authentication RADIUS.
3. Ensure that the secondary authentication is none.
4. Enter the broker address in the ThinOS user interface.
Configuring the connection broker—Citrix
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