Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
Introduction
Thin clients running Dell Wyse ThinOS firmware are designed solely for optimal thin client security and performance. These
efficient purpose-built thin clients offer ultrafast access to applications, files, and network resources within Virtual Desktop
Infrastructure (VDI) environments. With zero attack surface, unpublished API, and encrypted data Wyse ThinOS is virus and
malware resistant.
Wyse ThinOS requires a management software to configure, operate, and update thereby eliminating the need for IT support
to visit or touch the physical devices. Dell Wyse Management Suite is the next generation management solution that enables
you to centrally configure, monitor, manage, and optimize your ThinOS-based thin clients. As the number of devices grows, the
Wyse Management Suite offers process automation and helps lower costs for large deployments of thin clients. With secure
HTTPS-based communications and active directory authentication for role-based administration, Wyse Management Suite keeps
your thin clients always up-to-date. The mobile application enables IT to view critical alerts, notifications on the dashboard, and
send real-time commands.
This guide is intended for administrators of thin clients running Wyse ThinOS and using Wyse Management Suite to manage thin
clients. It provides information and detailed system configurations to help you design and manage a ThinOS environment using
Wyse Management Suite.
Supported platforms
The Dell Wyse ThinOS 9.0 firmware is supported on the following Dell Wyse thin clients:
● Wyse 3040 Thin Client
● Wyse 5070 Thin Client
● Wyse 5470 Thin Client
● Wyse 5470 All-in-One Thin Client
NOTE:
Wyse 3040 Thin Client is for users who work mostly on tasks with limited multimedia requirements. It is not
applicable for using multimedia such as BCR, HTML 5 video redirection, Window multimedia redirection, RTOP video call, or
JVDI video call. It is recommended to use Wyse 5070, 5470 AIO, or 5470 thin clients for high multimedia requirements.
What's new in ThinOS 9.0.4024 (MR3) release?
● Updated the Citrix package to version 2006_1146. The following are the feature enhancements in Citrix package
v2006_1146:
○ Usage of a device-specific printer driver in addition to the Citrix Universal Print Driver (UPD) is supported in a Citrix
session. See, Configuring the printer settings.
○ Keyboard layout is set to the server default mode for a predictable keyboard output. This feature enables you to manually
switch the keyboard layout inside a VDA session. See, Keyboard Layout synchronization in VDA.
○ Microsoft Teams video call and share screen features are supported in a VDA session. See, Teams audio optimization.
● Fixed issues from the previous ThinOS releases. For more information, see the latest Dell Wyse ThinOS 9.0 Release Notes at
www.dell.com/support.
What's new in ThinOS 9.0.3030 (MR2) release?
● Updated the Dell logo on the login window, shutdown window, unlock window, and the admin mode window. For more
information, see Desktop overview, Locking the thin client, and Shut down and restart.
● The JVDI package on ThinOS is updated from version 12.8 to 12.9. For more information, see Cisco Jabber Softphone for
VDI.
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8 Introduction