Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
Example
For more information about configuring Citrix ADC with DUO authentication, see the Citrix NetScaler Gateway Guide at
www.duo.com.
Configure Citrix ADC using CensorNet MFA authentication
Prerequisites
SMS PASSCODE is re-branded as CensorNet MFA. You can configure the Citrix ADC (formerly NetScaler) to use a One
Time Passcode/Password (OTP) in the form of a personal identification number (PIN) or passcode. To obtain this one-time
password, you must install CensorNet app on your mobile. After you enter the passcode or PIN, the authentication server
invalidates the one-time password. You cannot enter the same PIN or password again. For more information about configuring
one-time passcode, see the Citrix documentation.
Prerequisites
● Citrix ADC (formerly NetScaler) v12.0 and later is installed on your client.
● SMS PASSCODE v9.0 SP1 or later is installed and configured in your network. You can download the SMS PASSCODE v9.0
file from download.smspasscode.com/public/6260/SmsPasscode-900sp1.
● Remote Authentication Dial-In User Service (RADIUS) authentication policy is configured and bind to the Citrix ADC server.
● CensorNet app is installed and configured on your mobile device.
About this task
To use the one-time passcode on ThinOS, do the following:
Steps
1. Log in to ThinOS and connect to the ADC URL.
2. Enter your credentials, and press Enter.
The PASSCODE dialog box is displayed. You will receive a push notification from the CensorNet App on your phone with the
code.
3. Click OK.
If the authentication is successful, you are logged into the Citrix session.
Citrix ADC Native OTP
Citrix ADC (formerly NetScaler) Native OTP enables Citrix ADC Gateway to use one-time passwords (OTPs) for authentication
without the need of an extra authenticating server. A one-time password that is generated by Google Authenticator is
considered to be highly secure as passcodes are randomly generated.
If you access the Broker agent using Citrix ADC native OTP authentication, lock terminal is not supported. When you try to use
lock terminal, a message is displayed where you can click either Continue to log off or clickCancel to stay on the screen.
For more information about Native OTP support for authentication, see the NetScaler Gateway12.0 documentation at
docs.citrix.com.
Log in to Citrix ADC using the passcode
Prerequisites
● Ensure that you are using Citrix ADC (formerly NetScaler) 12.0 build 51.24 and later versions.
● Ensure that you have registered your device with Citrix ADC. For a detailed procedure on how to register your device with
Citrix ADC, see the Native OTP support for authentication article at docs.citrix.com.
About this task
This section describes how to log in to Citrix ADC using the OTP.
Steps
1. From the desktop menu, click System setup > Remote Connections.
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Configuring the connection broker—Citrix