Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.0 Administrator’s Guide
- Contents
- Introduction
- Supported platforms
- What's new in ThinOS 9.0.4024 (MR3) release?
- What's new in ThinOS 9.0.3030 (MR2) release?
- What's new in ThinOS 9.0.2081 (MR1) release?
- What's new in Wyse Management Suite 2.1?
- What's new in ThinOS 9.0?
- What's new in Wyse Management Suite 2.0?
- Feature comparison between ThinOS 9.0 and ThinOS 8.6
- Other documents you may need
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Upload and push ThinOS 9.x application packages using Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Downgrade to ThinOS 9.0.1136 by using Wyse Management Suite
- Delete ThinOS application packages
- Getting started with ThinOS 9.0
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Using the taskbar
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring the network settings
- Configuring the remote connections
- Configure the broker setup
- Configure the General Options
- Configure the authentication settings
- Configure the Imprivata OneSign server
- Configure objects on Imprivata Server
- Enroll a proximity card with Imprivata OneSign
- Use smart card as proximity card
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure the OneSign Appliance
- Configure the OneSign Admin Console
- Install the Imprivata PIE package on ThinOS
- Enable PIE mode on ThinOS
- Uploading OneSign appliance SSL certificate
- Import the OneSign appliance SSL certificate automatically
- Import OneSign appliance SSL certificate manually
- Configure Fast User Switching on ThinOS
- Configuring the central configurations
- Configure the VPN Manager
- Configuring the connection broker—Citrix
- Citrix Workspace app feature matrix
- Configure the Citrix broker setup
- Citrix HDX RealTime Optimization Pack for Skype for Business
- Cisco Jabber Softphone for VDI
- Microsoft Teams Audio Optimization
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- Enable UDP audio in a Citrix session
- QUMU Video Optimization Pack for Citrix
- Keyboard layout synchronization in VDA
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configuring the thin client local settings
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Cisco Jabber and Skype for Business call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.0?
- What should I do if the package installation fails?
- Is Wyse Management Suite 2.0 the only way to manage ThinOS 9.0?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.0?
- Can ThinOS 9.0 be installed on a PCoIP device?
- Does ThinOS 9.0 support zero desktop?
- Does ThinOS 9.0 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.0?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.0?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS 9.0?
- Is tls.txt file included in network traces on ThinOS 9.0?
- Will ThinOS 9.0 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
In the server default mode, both Linux and Windows use the session (VDA) side keyboard layout with predictable output. In this
release, ThinOS has a customized Citrix package where the keyboard layout is set to server default mode for predictable output.
The keyboard layout that you select on the thin client is not automatically synchronized in the VDA session. VDA users must
select or switch the keyboard layout inside the VDA session using the Windows Input Method Editor (IME) language bar.
As a VDA administrator, you must configure the VDA desktop with the required keyboard language layout options. The IME
language bar must be enabled on the Windows lock screen. The VDA user can select the appropriate keyboard language layout
on the Windows lock screen.
In scenarios such as opening a new application in a VDA session, locking, or unlocking the VDA session, the keyboard layout falls
back to the VDA default layout. For example, EN_US. This is a known issue for a Linux client in the server default mode.
You can customize VDA registry settings for a consistent keyboard layout in the VDA session.
● For a desktop operating system VDA, the feature is enabled by default.
● For a server operating system VDA, you can enable the feature using the system registry.
1. In the system registry of VDA, go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard
Layout.
2. Create a DWORD entry IgnoreRemoteKeyboardLayout=1.
By default, the IgnoreRemoteKeyboardLayout entry is unavailable. The default keyboard is set to ENG, irrespective
of the Control Panel setting.
For example, open an application, lock, or unlock the session, the keyboard is set to ENG. To resolve this issue, ensure
that you set IgnoreRemoteKeyboardLayout=1.
For information about the Keyboard Layout Modes and Keyboard Layout rules in Citrix Workspace app, see the Citrix Virtual
Apps and Desktops keyboard and IME configurations article at www.citrix.com/blogs.
Table 25. Citrix Workspace app keyboard layout configuration for VDA users on ThinOS
VDA user scenario ThinOS
build
Wyse
Management
Suite settings
VDA settings Summary
The client keyboard is
synchronized to VDA,
and the keyboard
layout is not switched
in the VDA desktop or
application.
Disabled in
ThinOS
9.0.4024
Configure the
required keyboard
layout for local
client users and
remote VDA users.
Set the VDA
policy for Dynamic
synchronization.
Keyboard output follows the client Linux
keyboard layout and not the Windows
layout. As a result, there can be
unpredictable mismatch in the keyboard
output. Citrix Workspace app Linux
keyboard sync mode does not support
switching the layout in VDA.
The client keyboard is
synchronized to VDA,
and the keyboard
layout is switched
in the VDA desktop
using the IME
language bar.
The client keyboard is
synchronized to VDA,
and the keyboard
layout is switched
in VDA published
applications using the
IME language bar.
The client keyboard
is not synchronized
to VDA, and the
keyboard layout is
not switched in the
VDA desktop or
application.
Supported in
ThinOS
9.0.4024 with
Citrix
package
2006_1146
Configure the
required keyboard
layout for using the
client locally. For
example, sign on.
There is no impact
to the keyboard
usage on remote
VDA.
No specific settings
are required.
For recommended
settings, see the
VDA settings for
server default
mode section.
Keyboard layout follows the VDA Windows
layout with predictable output.
Opening a new application in a VDA session,
locking or unlocking the VDA session, the
keyboard layout falls back to the VDA
default layout. For example, EN_US.
The following are the recommended settings
for VDA administrators:
● Enable multiple layouts in VDA IME.
The client keyboard
is not synchronized
to VDA, and the
88 Configuring the connection broker—Citrix