Administrator Guide

• Restore CMOS—Click this option to write the CMOS settings and BIOS settings from the USB drive to the target thin client.
NOTE: You can restore the BIOS settings that are supported by the INI parameter Device=DellCMOS. If you
select the destination as IDE, the Restore CMOS option is not available.
• Performance Monitor—Click this option to display the CPU usage history with frames per second (FPS), Memory, and
Networking information. The graphs display on top of all windows.
• Force Coredump—Click this option to forcibly generate the debug information for technical investigation when your system is
not responding. Both the coredump file and the trap information image are saved to the local drive. After you restart the thin
client, both the coredump file and trap issue screenshot file are uploaded to the /wnos/troubleshoot/ directory of the file
server or a USB drive.
• Export Shadow Tmp—Click this option to export temporary logs for debugging purpose. All log files can be exported to a USB
drive or file server depending on the target configuration.
• Export Screenshot—Click this option to export screenshots to the file server or a USB drive. The exported file name is added
with build information for a better troubleshooting. If a screenshot is present in the clipboard, it is exported to the target location. If
the screenshot is not available, the full screen is copied automatically and exported to the target location.
• Export INI files—Click this option to export the global INI file (wnos.ini), ccm.ini, mac.ini, or other machine-based INI file to the
file server or a USB drive. Only username.ini file cannot be exported.
• Extract IDE trouble_shoot—Click this option to export all the data that is stored in the C:/wnos/trouble_shoot folder to
the USB driver or file server. This option is available only when you select the destination as either USB or File Server.
• Delete IDE trouble_shoot—Click this option to delete the folder C:/wnos/trouble_shoot from IDE.
• Days to keep troubleshooting files in IDE—From the drop-down list, select the number of days you want to store the
troubleshooting files in IDE. After you restart the thin client, the files in C:/wnos/trouble_shoot are checked. If the created
date is older than the days you have selected, the troubleshooting files are automatically removed.
3. Click the Trace tab to configure the trace actions and delay on trace. The available options for trace action are None, Capture, and
Playback.
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Performing diagnostics