Administrator Guide

• Supports Microsoft Office 365 or Skype for Business Online.
Install RTME package on ThinOS
You are required to install the RTME.i386 package for the RTME feature to work on ThinOS.
To install the RTME.i386 package:
1. Upload the RTME.i386.pkg to directory \wnos\pkg\.
2. You must ensure that the INI autoload is not set to value 0.
3. Restart the thin client and wait till the auto-installation of packages is complete.
The installed RTME package is displayed in the Packages window in System Tools.
Set up the RealTime Multimedia Engine connector
This section describes how to install and use Lync or Skype for Business (SFB) on a Citrix desktop.
NOTE: You must ensure that the thin client does not have USB redirection for video/audio devices in order to have
RTME working correctly.
1. Install Citrix HDX RealTime Connector on Citrix desktop VDA/Server. HDX RealTime Multimedia Engine (RTME) is the package
installed on ThinOS. It is HDX RealTime Connector that needs to be installed or upgraded on the remote server and VDA.
2. Update the ThinOS firmware, and install the RTME.i386.pkg on the ThinOS client.
NOTE:
In every ThinOS release, the RTME version may be updated to a newer version.
3. Log in to your Citrix Desktop, and sign in to Lync client or Skype for Business (SFB) client.
The RTME icon is displayed on taskbar.
Use the Lync Application or Skype for Business application to perform the following tasks:
• Start an audio or video call
• Select user to call
• Call from the IM window
• Type a name or number to call
• Answer the call
• Audio call
• Video call
• Headset button to answer the call
• Transfer call/ mute/ hold call
• Control the video: Pause/ End/ Picture in Picture (PiP)
• Set the volume levels
• Use Dial Pad
• Make a conference call
• Help and Hang up
• Minimize/maximize or close the call video window
• Perform Network Health check—Right-click the RTME icon on taskbar and select Call Statistics. The attributes, such as received
packets, sent packets, video frame rate, video resolution, audio codec, and video codec are displayed in the above described window.
Verify the RTME status
This section describes the working of RTME and how to verify the RTME status.
Salient features
• Native Skype For Business client menus and operations are available.
• Better initialization eliminates DNS confusions.
• Supports more call features, such as call delegation, and response group.
• Supports video codec H.264-UC, and audio codec SILK.
• Call Admission Control support
• Bandwidth Policy Control
• DSCP/ QoS Configuration
• Ability to turn off version mismatch warnings for acceptable combinations of RealTime Connector and RealTime Media Engine.
To verify the RTME status, do the following:
64
Configuring the connection brokers