Administrator Guide

Introduction
Cisco Jabber Softphone for VDI enables you to make and receive calls using the Cisco Unified Communications application. Cisco Jabber
Softphone for VDI consists of the following two components:
• Cisco JVDI Agent
• Cisco JVDI Client
Cisco JVDI Agent is the JVDI connector that runs on the Citrix desktop or server. Cisco JVDI client is the JVDI package that runs on the
thin client. The Jabber client that runs on the Citrix server handles the authentication and the media processing is achieved on the thin
client.
Supported environment
Table 12. Supported environment
Component Supported platforms/supported versions
Thin client
• Wyse 5470 Thin Client
• Wyse 5470 All-in-One Thin Client
Connection broker for the hosted virtual
desktops
• Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.15 LTSR and later
• Citrix Virtual Apps (formerly XenApp) 7.15 LTSR and later
Cisco Jabber application on the hosted
virtual desktop
Cisco Jabber 12.1
Cisco JVDI agent on the hosted virtual
desktop
Cisco JVDI Agent 12.1
Cisco JVDI client on the thin client JVDI.i386.pkg
Install the JVDI package on ThinOS
This section describes how to install the JVDI package on ThinOS. You must install the JVDI package to use Cisco Jabber Softphone for
VDI.
To install the JVDI package:
1. Extract the JVDI.zip package.
The README WITH EULA.txt and JVDI.i386.pkg files are unzipped to a valid location.
2. Open the readme file and read the EULA agreement.
3. Upload the JVDI.i386.pkg to directory \wnos\pkg\ on the file server.
4. Add the following INI parameters:
Autoload=1 loadpkg=1 Addpkg=JVDI
5. Restart the thin client and wait until the automatic installation of packages is complete.
The installed JVDI package is displayed in the Packages window in System Tools.
Set up the Cisco Jabber Softphone for VDI
This section describes how to install and use the Cisco Jabber Softphone for VDI on a Citrix desktop.
1. Go to www.cisco.com, and download the following software:
• Cisco JVDI Agent 12.1
• Cisco Jabber application 12.1
2. On the Citrix virtual desktop, install Cisco JVDI Agent. Double-click the file and follow the installation wizard steps.
3. On the Citrix virtual desktop, install Cisco Jabber.
For information about the installation procedure, see the installation guide at www.cisco.com.
4. Update the ThinOS firmware, and install the JVDI.i386.pkg on the ThinOS client.
NOTE:
If ThinOS running Cisco Jabber (JVDI) fails to register with Cisco Unified Communications Manager, add the
DNS servers and DNS domains that are used by the Citrix host and the Cisco Unified Communications Manager
servers to ThinOS. You can either specify the domain name and server IP on the General tab in Network Setup, or
66 Configuring the connection brokers