Administrator Guide

add the DNS server and domain value to the DHCP server by providing the IP address information to the ThinOS
client. For issues related to Cisco Unified Communications, contact the Cisco support.
5. Log in to the Citrix virtual desktop, and sign in to Cisco Jabber using your user credentials.
When you log in for the first time, do the following:
a) On the Cisco Jabber interface, click Advanced Settings.
b) Select your account type as Cisco Communications Manager 9 or later.
c) Enter the login server address.
NOTE: If the Use my computer for calls option is selected, the Cisco Jabber is automatically registered with Cisco
Unified Communications Manager. This option enables Jabber to work as a Softphone, and use the microphone or
speaker that is connected to the thin client for phone calls.
Using Device Selector
Cisco Jabber Softphone for VDI consists of a component called Device Selector. Use the Device Selector menu to manage your audio
devices and cameras.
If you have multiple devices connected to the thin client, you can view your active device, or select a different device. To enable a device,
do the following:
1. In the Windows notification area, click the Device Selector icon.
The available devices are listed.
2. Click a device to make it active.
Using Cisco Jabber
Use the Cisco Jabber application to perform the following tasks:
• Start an audio or video call
• Answer the call
• Hold or resume the call
• Stop the video
• Mute or unmute the audio
• Turn on or turn off the self view
• Enter or exit the full screen
• Merge the calls
• Audio conferencing
• Transfer the call
• Play voice mail
• Forward the call to voicemail
• Forward the call to another number
• Forward voice messages directly
• Use the Device Selector menu to switch between headsets
• Use the Device Selector menu to switch between cameras
• Set up secure phone capabilities
• Answer the call on multiple phone devices (Shared Line feature)
For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone for VDI
at www.cisco.com.
For information about Cisco Jabber-related issues, see the Release notes for Cisco Jabber Softphone for VDI document at
www.cisco.com.
For information about accessories for camera, headsets, and speakers, see the Unified Communications Endpoint and Client Accessories
article at www.cisco.com.
Limitations
• Dell does not recommend video call in 4K display resolution on all platforms due to low performance.
• JVDI version in ThinOS must be compatible with JVDI agent and Jabber version. For example, JVDI version 12.1 in ThinOS supports
JVDI agent and Jabber version 12.1.
Configuring the connection brokers
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