Administrator Guide

Application (127 characters maximum) and Working Directory (63 characters maximum)—Enter an initialization string and
arguments, including an associated working directory, that you want to start automatically on the server when the connection is
made.
6. Click the Options tab, and use the following guidelines:
a) Autoconnect to local devices—Select any options (Printers, Serials, USB, Smart Cards, and Disks) to have the thin client
automatically connect to the devices.
b) Allow font smoothing—When selected, enables font smoothing (smooth type).
c) Optimize for low speed link—When selected, allows optimization for low-speed connections, such as reducing audio quality
and/or decreasing protocol-specific cache size. Intended for a connection spanning a WAN link or using dial-up.
d) Enable session reliability—When enabled, session reliability allows you to momentarily lose connection to the server without
having to re-authenticate upon regaining a connection. Instead of the connection time out, the session is kept alive on the server
and is made available to the client upon regaining connectivity. Session reliability is most relevant for wireless devices.
7. Click OK to save the settings.
If the session reliability is enabled in an active session, and your network connection is not configured properly, a warning message is
displayed with time elapsed after warning issuance.
ICA Self Service Password Reset
You can do reset the password or unlock the account after you complete the security questions enrollment.
Supported Environment
• Citrix Virtual Apps and Desktops 7.11 and later versions
• Support Storefront server 3.7 and later versions
• Self-Service Password Reset server 1.0 and later versions
Limitations
• Supports only storefront server.
• The Legacy Account Self-Service (which needs Account Self-Service Server configured in ThinOS Remote Connections) is
independent with this storefront version. Storefront version will cover Legacy Account Self-Service.
• The security question enrollment is not supported in Virtual Desktop Infrastructure (VDI) mode.
Before resetting password or unlocking account
Before resetting your password or unlocking your account, you must register for the security questions enrollment. To register your
answers for the security questions, do the following:
1. From the PNMenu, click the Manage Security Questions option (Classic and StoreFront only).
The Security Questions Enrollment window is displayed.
2. Enter the appropriate answers to the question set.
3. Click OK to register the security questions.
Account Self-Service
After the security questions enrollment is complete, when ThinOS is connected to a StoreFront server with Self-Service Password Reset
enabled, the Account Self-Service icon is displayed in the sign-on window.
NOTE:
If you enter wrong password more than four times in the Sign-on window, the client automatically enters the
unlock account process.
1. Click the Account Self-Service icon to unlock your account or reset your password.
NOTE:
You need to register the security questions for the users before using unlock account or reset password.
2. Click Unlock account or Reset password based on your choice, and then click OK.
Unlock the account
After you register the security questions, do the following to unlock your account:
1. Choose a task (Unlock account) in Account Self-Service window.
2. Enter the user name.
The Unlock Account dialog box is displayed.
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Configuring the connection brokers