Dell Wyse ThinOS Version 8.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................7 About this guide..................................................................................................................................................................7 Technical support..............................................................................................................................................
Configuring the central configurations..........................................................................................................................56 Configuring the general central configurations .....................................................................................................56 Configuring the Wyse Device Agent settings.........................................................................................................57 Configuring the VPN Manager.....................
Configuring the printer settings..............................................................................................................................129 Reset features.................................................................................................................................................................133 Resetting to factory defaults using G-Key reset..................................................................................................
Firmware upgrade using Wyse Management Suite version 1.1..................................................................................183 F Frequently asked questions........................................................................................................................
1 Introduction Thin clients running Dell Wyse ThinOS firmware are designed solely for optimal thin client security and performance. These efficient purpose-built thin clients are virus and malware resistant and offer ultrafast access to applications, files and network resources within Citrix, Microsoft, VMware and Dell vWorkspace environments, and other leading infrastructures.
• VMware Horizon package on ThinOS is updated to version 4.6.51718 to resolve the user trap issue on Blast protocol. • By default, the DisplayPort audio is disabled on Wyse 3040 thin client. See, Using DisplayPort audio. • Added new INI parameters. See, Dell Wyse ThinOS 8.5 Hotfix INI Reference Guide at www.dell.com/manuals.
2 Getting started Use the following information to quickly learn the basics and get started using your thin client: • Configuring ThinOS using the first boot wizard • Connecting to a remote server • Using your desktop • Configuring thin client settings and connection settings • Connecting to a printer • Connecting to a monitor • Locking the thin client • Signing off and shutting down • Additional getting started details ThinOS supports the headless mode that enables you to boot the operati
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To configure the First Boot Wizard: 1 Connect a new thin client or existing thin client to the Ethernet using a wired connection. The existing thin client must be reset to factory default settings to enter the First Boot Wizard. 2 Turn on your thin client. The thin client checks for a wired network connection. If the network connection is successful, a welcome screen with the model name of your thin client is displayed. The thin client validates the IP address from DHCP.
• Locale—Select a language to start ThinOS in the regional specific language. • Keyboard Layout—Select a keyboard layout to set the keyboard layout in the regional specific language. • Time Zone—Select a time zone to set the time zone for your thin client. • Time Server—Displays the IP addresses or host names with optional port number of time servers. • Advanced—Click Advanced to configure settings, such as daylight saving, time format, date format, and time servers.
• Click Define a wireless connection. From the list, select a wireless network, and click Connect. NOTE: – The option to define a wireless connection is not available on thin clients without a WLAN module. – To exit the Attach the Ethernet cable screen, and load the ThinOS system desktop, click Exit. After the connection is established, the thin client validates the IP address from DHCP.
• • • • • Citrix—The broker allows you to connect to full desktops using Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop) or individual applications using Citrix Virtual Apps (formerly Citrix XenApp) from a centralized host through Citrix Receiver Client. – Server Address—Enter the host name or IP address of the broker connection. – Enable theme: ThinOS Lite—Select this check box to boot the thin client in ThinOS Lite mode.
If you must initially connect to central configuration through wireless, use the Wireless tab in the Network Setup dialog box to enter the SSID and encryption configurations required or set up by the network administrator. For more information, see Configuring the Network Settings.
• Users with a Zero Desktop—will see the Zero Desktop with the Zero Toolbar showing the assigned list of connections from which to select. This option is recommended for VDI and any full-screen only connections. For more information on using the Zero Desktop, see Zero Desktop Features. In any desktop case, you can select the desktop option you want (Classic Desktop or Zero Desktop) and create the connections you need using the Visual Experience tab on the Remote Connections dialog box.
Signing off and shutting down Use the Shutdown dialog box to select the available option you want: • Classic Desktop — Click Shutdown in the Connect Manager or Desktop Menu. • Zero Desktop — Click the Shutdown icon on the Zero Toolbar. NOTE: You can also configure automatic behavior after all desktop sessions are closed by using the Remote Connections dialog box, see Central configuration: Automating updates and configurations.
NOTE: • You can copy and paste between application sessions and between sessions and the desktop, however, this function depends on session server configurations. • In addition to the standard two-button mouse, the thin client supports a Microsoft Wheel Mouse used for scrolling. Other similar types of a wheel mouse may or may not work. To switch the left and right buttons, use the Peripherals dialog box, see Configuring the peripherals settings.
Option What It Does NOTE: The Close icon is grayed out for connections that are not open. Edit icon Opens the Connection Settings dialog box to change the connection options. NOTE: Depending on user privilege level, editing options may not be available for use. Add Connection Allows you to configure or add new connections.
• Right-clicking on the desktop provides a shortcut menu, see Using the shortcut menu. • Clicking the User Name or clicking on the desktop, opens the desktop menu, see Using the desktop menu. NOTE: • User Name is the user who is logged-on and is located at the lower-left pane of the task bar.
• b c d e f Printer—Allows configuration of network printers and local printers that are connected to the thin client. For more information, see Configuring the printer settings. System Information—Provides thin client system information. See Accessing system information. System Tools—Provides information about devices, certificates, packages, global INI, user INI, wdm or ccm.ini. See System tools.
In the Login dialog box, use the following guidelines: • System Information—Click the Sys Info button to open the System Information dialog box. You can view the thin client system information such as System Version, IP Address, information on devices connected to your thin client, event logs and so on. For more information, see Accessing system information. • Admin Mode—Click the Admin Mode button to configure various settings locally on the thin client other than broker desktop configurations.
– ThinOS build version – BIOS name – BIOS version – Citrix Broker or Receiver version—This represents ICA revisions between the ThinOS versions. – Dell vWorkspace version – VMware Horizon version—This represents the Horizon revisions between the ThinOS versions. – Microsoft Broker or RDP version – Teradici PCoIP version—This represents the PCoIP revisions between the ThinOS versions, and is applicable to the PCoIP devices only.
3 Global Connection settings If you do not use INI files to provide central configuration (global connection settings) to users, you can use the Global Connection Settings dialog box to configure settings that affect all of the connections in your list of connections: • Zero desktop—Click Global Connection Settings in the list of connections. • Classic desktop—Click Global Connection Settings in the Connect Manager.
Table 4. Blast H.264 decoding Screen resolution within VMware Horizon Blast session Blast H.264 decoding in VMware Horizon Blast session Summary Session display width is less than or equal to 1920 pixels. Blast H.264 decoding is always enabled. Horizon client uses Blast H.264 decoding even if the H.264 decoder setting is disabled using GUI or INI options. Session display width is greater than 1920 pixels. Blast H.264 decoding is disabled by default. You can enable Blast H.
4 Configuring the connectivity This chapter helps you to understand various configuration settings for a secure connection. Connectivity menu includes: • Configuring the network settings. • Configuring the remote connections. • Configuring the central configurations. • Configuring the VPN manager. NOTE: To configure the settings on Classic desktop, click System Setup from the desktop menu, and use the configuration tabs.
The Network Setup dialog box is displayed. 2 Click the General tab, and use the following guidelines: a To set the default gateway, select the type of network interface from the available options. 1 Single Network support—Either wireless or wired network is connected. • ENET — Click this option, if you want set up the Ethernet Wired Network Connection. • WLAN — Click this option, if you want set up the Wireless Network Connection.
connection, it is used to make the connection. These entries can be supplied through DHCP, if DHCP is used. DNS and WINS provide essentially the same function, name resolution. If both DNS and WINS are available, the thin client attempts to resolve the name using DNS first and then WINS. c 3 You can enter two WINS Server addresses (primary and secondary), separated by a semicolon, comma, or space.
d 3 DHCP UserClass ID — Shows the DHCP UserClass ID when the dynamically allocated over DHCP/BOOTP option is selected. Click OK to save the settings. Configuring the ENET settings To configure the ENET settings: 1 From the desktop menu, click System Setup, and then click Network Setup. The Network Setup dialog box is displayed.
– IP Address — Must be a valid network address in the server environment. The network administrator must provide this information. – Subnet Mask — Enter the value of the subnet mask. A subnet mask is used to gain access to machines on other subnets. The subnet mask is used to differentiate the location of other IP addresses with two choices: same subnet or other subnet.
The following kinds of server names are supported — all examples are based on Cert Common name company.dell.com ◦ *.dell.com ◦ *dell.com ◦ *.com NOTE: Using only the FQDN, that is, company.dell.com does not work. You must use one of the options (note that *.dell.com is the most common option as multiple authentication servers may exist): servername.dell.com. • LEAP—If you select the LEAP option, click Properties to open and configure the Authentication Properties dialog box.
a Add—Use this option to add and configure a new SSID connection. You can configure the SSID connection from the available security type options. After you configure the SSID connection, the added SSID connection is listed on the page of the WLAN tab.
b c d Remove—Use this option if you want to remove a SSID connection by selecting the SSID connection from the list. Properties—Use this option to view and configure the authentication properties of a SSID connection that is displayed in the list. Select the Disable Wireless Device check box, if you want to disable a wireless device. • 3 Always—Click this radio button if you want to disable the wireless device at all times.
a Enter the HTTP proxy port number or HTTPS proxy port number, User name and Password in the respective fields. However, credential pass through ($UN/$PW) is not recommended because it starts before user sign on. Wyse Management Suite uses both HTTP/HTTPS and MQTT protocols to communicate with the WMS/MQTT server. However, the HTTP proxy cannot redirect TCP packages to the MQTT server which requires a SOCKS5 proxy server.
Configuring the remote connections Use the Remote Connections dialog box to configure thin client remote connections including ICA, RDP, Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop), Microsoft, VMware View, Dell vWorkspace, and other broker server connections. This dialog box also enables you to configure visual options, and general connection settings.
NOTE: The Visual Experience tab is grayed out, if the StoreFront Style check box is selected for a Citrix Broker Server entered in the Broker Setup tab. a b Classic Desktop — Displays the full taskbar, desktop and Connect Manager familiar to ThinOS users. This option is recommended for terminal server environments and for backward compatibility with ThinOS 6.x versions. Zero Launchpad — Displays the new launch pad style GUI designed for VDI use.
Configuring the general options To configure the general options: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 Click the General Options tab, and use the following guidelines: a Click the available options to select the action after you exit all open desktops. The available options are None, Sign-off automatically, Shut down the system automatically and Restart the system automatically.
2 Click the Authentication tab, and select the authentication type. The following authentication options are displayed: • • • • 3 Imprivata— Configuring Imprivata OneSign server. Caradigm—Configuring Caradigm server. SECUREMATRIX— Configuring SECUREMATRIX. HealthCast—Introduction to HealthCast. After configuring your preferred authentication, click OK to save the settings.
The following OneSign features or actions are supported: • Client and Broker authentication – Citrix Virtual Apps (formerly Citrix XenApp) – Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop) – VMware View • Kiosk Mode • Fast User Switching • Non-OneSign user VDI access • Hotkey Disconnect • Proximity card reader redirection • Guided Question and Answer login • Authenticate w/Password • Authenticate w/Password + Password Change • Authenticate w/Password + Password Change | New
– If you enable this feature by selecting the check box, the shutdown and restart icon is shown in ThinOS login and locked windows. – If you clear the check box, the shutdown and restart icon is grayed out. • FailedOneSignAuth Allow—Only yes or no options are supported. Non-OneSign user can log in to the Broker by clicking No radio button. • Logging Allow – OneSign logs could output on ThinOS with this feature. An INI configuration is needed correspondingly. – Loglevel=0/1/2/3. The default value is 0.
• 3 Suspend action—The server configuration controls this feature on ThinOS. Therefore a new INI is added— SuspendAction=0/1; 0 means lock, 1 means signoff. Configuring the SSPR Configuration Object The SSPR configuration object controls the Self-Service Password Reset behavior for a user. The enabled attribute specifies whether the user is allowed to reset their password as part of emergency access. The mandatory attribute specifies whether the user must reset their password as part of emergency access.
8 Password Self-Services force enrollment feature Selecting this check box allows you to reset the primary authentication password. INI configuration for Imprivata OneSign Server A new INI parameter AutoAccess=command is added. The new value is AutoAccess=Local. When AutoAccessis set to local, the ThinOS ignores the brokers that are set on the Imprivata OneSign Appliance and starts the broker/connections which are defined in wnos.ini or local defined on the client.
1 Tap the proximity card. The card enrollment page is displayed. 2 Enter the credentials and then click OK. Proximity card is enrolled successfully.
Imprivata Bio-metric Single Sign-On Fingerprint identification feature is highly reliable, and cannot be easily replicated, altered, or misappropriated. The prerequisites of OneSign server are: • Imprivata v4.9 or later appliance version is needed that supports the WebAPI v5 and later versions. • Fingerprint identification license is required. NOTE: • Supported protocols are RDP, ICA, and PCoIP.
2 Unlocking the Virtual Desktop using Fingerprint Authentication. • Enable the Imprivata Virtual Channel from ThinOS Global Connection Settings. • When you lock the virtual desktop in the session, the Fingerprint window is displayed automatically.
3 Managing Fingerprints on virtual desktop. • Legend Fingerprint Management is supported. • Fingerprint management with Imprivata Confirm ID enabled is not supported. This requires both supervisor and user to finish the enrollment and it is recommended to use Windows platform to perform this action. To manage fingerprints, do the following: a Right-click the OneSign agent icon in System tray.
Configuring the Caradigm server Caradigm Single Sign-on and Context Management (SSO & CM) is the product of the Caradigm Company which provides Single Sign-on and Context Management Services. Caradigm solution has been integrated since ThinOS 8.1. To configure the Caradigm integration on ThinOS, do the following: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 Click the Authentication tab, and then click Caradigm.
a b c SSO & CM Server—Enter the IP addresses of the Single Sign-On (SSO) and Context Management (CM) Servers. Default Group Name—Type the name of the default group in the Default Group Name box. Enable logoff remote desktop • 3 Select the check box to log off the current user from the session before system sign-off. • Clear the selection to disconnect from the session. Click OK to save the settings.
4 Click SSO&CM > Advanced Configurations , and use the following guidelines: a b 5 Ensure that the Enable Proximity Support check box is selected. Ensure that the Enable way2care check box is selected. To prepare a certificate to the Caradigm Vault Server, use the following guidelines: The Caradigm Vault Server uses the certificate to validate the connection between the Tap Server and the thin client.
Use the Thin Client Certificates page to add certificates for the thin client devices. The certificate must be a text in PEM format, that is, a text-based Base64-encoded DER file. • Open the DER cert file on Notepad. • Log in to the Vault Server Admin Console, and then click Appliance > Thin Client Certificates.
Configuring HealthCast on ThinOS HealthCast Web API Server is integrated with ThinOS release to implement the HealthCast SSO solution. To use the HealthCast SSO solution, ThinOS must be configured to use the HealthCast Web API Server. You can do this by using the INI file (wnos.ini), or using the ThinOS UI. Dell recommends you to use the INI file for large deployments. ThinOS UI configuration • To use the HealthCast Web API, configure the HealthCast settings on the thin client side.
d To import the client certificate, click Browse, and select the appropriate certificate you want to use. e Click OK to save the settings. INI configuration To configure using INI parameters, add the following INI parameters to your wnos.ini file: HealthCastServer— The server address and options needed for the client to connect to the HealthCast Web API Server.
can follow the easy registration process. This is a one-time event after which you can use the card wherever HealthCast is installed. • Manual login and lock/unlock terminal—If you do not have a card, or choose not to use your card, then you can manually log in using your user name and password. Administrators can disable manual login, if they wish, so that users can sign on with their proximity cards. You can also lock or unlock the terminal, if you have signed on with a manual login.
• Proximity card login and lock/unlock terminal—After the proximity card is registered, tap the card at a terminal to login. You can lock the session to secure it, but leave the remote session connected for fast access when you return. To do this, tap the proximity card and the session is locked. To resume the session, tap the card again. • • Walk away—Terminals can be configured to lock or log off sessions that have been left open.
• Forgotten card—If you forget your card at home, you can receive a temporary card and register it for the day using the same easy registration process mentioned in this section. • Lost or stolen card—If you report a card as lost or stolen, an administrator can immediately disable the card using the convenient web administration application. This prevents anyone else from using it.
File Servers/Path, Username and Password — Enter the IP address or host name of the file server that provides the system software and update images. The address can be supplied through DHCP, if DHCP is used. a b c 3 File Servers/Path — Allows maximum of 127 characters for file server, and maximum of 127 characters for root path. The data specifies part of the path to be used when the server is accessed. Multiple file servers/paths may be named, as long as all data fits in the length limitation.
By default, the WMS option is selected. Wyse Management Suite service automatically runs after the client boot up. If the first discovery, for example, the Wyse Management Suite service is not successful, it seeks for the next priority, for example, WDM service. This continues until a discovery is successful. If all discoveries fail, then it is started again automatically after a fixed time —24 hours.
# Group Token DNS Record Type: DNS Text Record Name: _WMS_GROUPTOKEN. Value Returned: Group Token (as String) Example: _WMS_GROUPTOKEN .WDADEV.com # CA Validation DNS Record Type: DNS Text Record Name: _WMS_CAVALIDATION. Value Returned: TRUE or FALSE (as String) c d Example: _WMS_CAVALIDATION.WDADEV.com Group Registration Key—Enter the Group Registration Key as configured by your Wyse Management Suite administrator for the desired group. To verify the key, click Validate Key.
1 2 Click WDM, and use the following guidelines: a WDM Servers—Enter the IP addresses or host names, if WDM is used. Locations can also be supplied through user profiles, if user INI profiles are used. b DNS Name Record—(Dynamic Discovery) Allows devices to use the DNS hostname lookup method to discover a WDM server. c DHCP Inform—(Dynamic Discovery) Allows devices to use DHCP Inform to discover a WDM server.
3 Click New to create a new session. a b c d e f g Session Name (up to 21 characters)—Enter the name of the Session Name. This is not a mandatory option. If the field is left blank, the VPN server name will be used as the session name. VPN server (up to 63 characters)—Enter the IP address of the VPN Server. This is defined as either an IP address or a host name. This is a mandatory option. Login Username (up to 31 characters)—Enter the Login Username. This is a mandatory option.
When the connections are created, the description column lists the session name and the Auto column shows which connection is automatically connected when the unit restarts. Only one session can be set to auto-connect. 4 Click Connect. The connection status is displayed.
5 Configuring the connection brokers In a Virtual Desktop Infrastructure (VDI) environment, a connection broker is a software entity that allows you to connect to an available desktop. The connection broker facilitates the VDI environment to securely and efficiently manage the centrally hosted desktop environments. NOTE: • Linux hosted desktop in Citrix, VMware, and Dell vWorkspace brokers are supported. • Windows 10 desktop in multiple brokers is supported.
• 3 XenDesktop— Use this option, if you want to set default settings to XenDesktop. Click OK to save the settings. Citrix HDX RealTime Multimedia Engine or RealTime Optimization Pack HDX RealTime Optimization Pack (RTOP) provides a scalable solution to deliver audio-video conferencing and Voice over Internet Protocol (VoIP) enterprise telecommunication by using Microsoft Skype for Business.
Installing RTME package on ThinOS You are required to install the RTME.i386 package for the RTME feature to work on ThinOS. To install the RTME.i386 package: 1 Upload the RTME.i386.pkg to directory \wnos\pkg\. 2 You must ensure that the INI autoload is not set to value 0. 3 Restart the thin client and wait till the auto-installation of packages is complete. The installed RTME package is displayed in the Packages window in System Tools.
• Minimize/maximize or close the call video window • Perform Network Health check: – For RTME 1.8, press Ctrl+N to open the Network Health window. – For RTME 2.x, right-click the RTME icon on taskbar and select Call Statistics. The attributes, such as received packets, sent packets, video frame rate, video resolution, audio codec, and video codec are displayed in the above described window. Verifying the RTME 1.
Attribute Value Mode Optimized You can also view the Citrix HDX RealTime Connector for Microsoft Lync 2013 version and Citrix HDX RealTime Media Engine version in the dialog box. 3 Click the Audio Device tab to configure the RTME audio settings, such as speakers, microphone, and ringer settings. NOTE: The RTME audio device on ThinOS shows only one device from ThinOS local playback device. It can actually work the way they are configured at ThinOS local playback device and record device.
4 Connect to the remote desktop using SFB client. 5 Verify the RTME connector icon on taskbar. The status is displayed as Connected. 6 Verify the About and Settings option from the RTME connector menu. 7 Verify the audio/video devices from SFB client menus. 8 Establish the video/audio calls. 9 Pick up the calls by either clicking the mouse or using the headset button. 10 Verify the Call Statistics from the RTME connector menu. NOTE: RTME 2.2 and later versions support various call scenarios.
The following message is displayed in the lower right pane during application refresh. 2 Applications are refreshed in Session bar list, Connect Manager list and App menu list. The following log is displayed in the Event Log window: ICA: refresh store “xxx”…” or “ICA: refresh PNAgent”xxx”… 3 For MultiFarm (StoreFront or PNAgent servers) or Multilogon (StoreFront or PNAgent servers), select a single server to refresh or click Refresh All to refresh all servers.
5 The disconnect session can be reconnected after application refresh, if Automatic reconnection at logon is enabled in remote connection. Refreshing the Citrix applications automatically by using INI parameter To automatically refresh the Citrix application, set the following INI parameter: SessionConfig=ICA RefreshTimeOut=dd:hh:mm For example, 01:01:22, means the application will start refresh automatically, every 1 day: 1 hour: 22 minutes.
• Wyse 3010 thin client with ThinOS and Wyse 3020 thin client with ThinOS are not supported. • In Wyse 3030 LT thin client with ThinOS, set the DP audio as the default audio device to use DP audio in a session. Else, the DP audio will not available in the session. • Citrix multiple audio feature does not work with HDX generic audio. The resolution for the issue will be delivered in the next ThinOS release.
3 Click OK. If the authentication is successful, then you are logged into the Citrix session. Configuring ICA connections To configure the ICA connections: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 In the Broker Setup tab, from the drop-down list, select the Broker type as None. 3 Click ICA connection protocol, and click Configure. The Default ICA dialog box is displayed.
Figure 4. Default ICA a b c d Server or Published Application—Select the type of connection to which the settings apply. Connection Description—Enter the descriptive name that is to be displayed in the connection list (38 characters maximum). Browser Servers—Enter a delimited (comma or semicolon) list of IP addresses or DNS-registered names of ICA servers that contain the master browsers list, or that can direct to another server that contains the list.
e NOTE: The Host Name may be resolved using one of three mechanisms: ICA master browser, DNS, or WINS. Master browser is the only mechanism that can resolve a published application unless manual entry is made in DNS for the application. DNS uses the default domain name in the network control panel to attempt to construct an FQDN. However, it tries to resolve the name without using the default value.
Figure 5. Default ICA—Logon a Logging on area—Enter username, password, domain name, and logon mode. If the login username, password, and domain name boxes are not displayed, enter the information manually in the ICA server login screen. b • Login Username—Maximum of 31 characters is allowed. • Password—Maximum of 19 characters is allowed. • Domain Name—Maximum of 31 characters is allowed. • Logon Mode—Select User-specified credentials, Smart Card, or Local User.
Figure 6. Default ICA—Options a b c d 7 Autoconnect to local devices—Select any options (Printers, Serials, USB, Smart Cards, and Disks) to have the thin client automatically connect to the devices. Allow font smoothing—When selected, enables font smoothing (smooth type). Optimize for low speed link—When selected, allows optimization for low-speed connections, such as reducing audio quality and/or decreasing protocol-specific cache size. Intended for a connection spanning a WAN link or using dial-up.
Supported Environment • Citrix Virtual Apps and Desktops 7.11 and later versions • Support Storefront server 3.7 and later versions • Self-Service Password Reset server 1.0 and later versions Supported platforms—All platforms are supported Limitations • Supports only storefront server. • The Legacy Account Self-Service (which needs Account Self-Service Server configured in ThinOS Remote Connections) is independent with this storefront version.
3 Click OK to register the security questions. Using Account Self-Service After the security questions enrollment is complete, when ThinOS is connected to a StoreFront server with Self-Service Password Reset enabled, the Account Self-Service icon is displayed in the sign-on window. NOTE: If you enter wrong password more than four times in the Sign-on window, the client automatically enters the unlock account process.
1 Click the Account Self-Service icon to unlock your account or reset your password. NOTE: You need to register the security questions for the users before using unlock account or reset password. 2 Click Unlock account or Reset password based on your choice, and then click OK. Unlocking account After you register the security questions, do the following to unlock your account: 1 Choose a task (Unlock account) in Account Self-Service window. 2 Enter the user name.
3 Enter the registered answers to the security questions. If the provided answers match the registered answers, then the Unlock Account dialog box is displayed. 4 Click OK to successfully unlock your account.
NOTE: • If the provided answers are incorrect, the following error message is displayed. • If you provide the wrong answers more than three times, you cannot unlock the account or reset the password, and the following error messages are displayed. Resetting password After you register the security questions, do the following to reset your password: 1 Choose a task (Reset password) in Account Self-Service window. 2 Enter the user name. The Reset Password dialog box is displayed.
3 Enter the registered answers to the security questions. If the provided answers match the registered answers, then the Reset Password dialog box is displayed.
4 Enter and confirm the new password. 5 Click OK to successfully change the password. If you provide the wrong answers, you cannot reset the password, and an error message is displayed. QUMU or ICA Multimedia URL Redirection QUMU utilizes ICA Multimedia URL Redirection. You are required to install a browser plug-in for this feature to work. In earlier ThinOS releases, ICA Multimedia URL Redirection was partially supported. From ThinOS 8.
Verifying HTML5 Video Redirection—While the video is playing, a noticeable lag or jump in the video window is observed when you move the browser on the screen or scroll the browser. This behavior indicates that the video is being redirected. ThinOS event log for RAVE MMR is also displayed. Sometimes, the initial playback does not work. After several seconds, the video is refreshed automatically, and you need to click playback from start again. During this time, the video will redirect.
b When the feature is disabled, you can view the following results: ThinOS event log: System resolution exceeds hardware limitation (1920 x 1080), disable SuperCodec Configuring the connection brokers 85
Click HDX Monitor > Graphics > Thinwire Advanced > Encoder > CompatibilityEncoder; CompatibilityEncoder. From Citrix Virtual Apps and Desktops 7.11, the Encoder is changed to Deprecated. • For Wyse 3010 with ThinOS (T10) and Wyse 3020 with ThinOS (T10D): – ICA SuperCodec is always enabled without any limitation. – ThinOS event log displays ICA: SuperCodec enabled. NOTE: For ICA connections, there is no INI parameter.
Anonymous logon Anonymous logon feature enables the users to log into the StoreFront server configured with unauthenticated store without Active Directory (AD) user credentials. It allows unauthenticated users to access the applications instead of AD accounts. NOTE: Anonymous logon is not supported with legacy mode of StoreFront server.
Citrix UPD configuration on server a 88 To enable the printer policy, use the following guidelines: 1 To enable the printer policy in Citrix Virtual Apps 6.5– Go to the DDC Server, click Start > Citrix AppCenter . 2 Click Citrix Resources > XenApp > Policies > User > Settings > Printing > Client Printers and enable the Auto-create generic universal printer. 3 Click Printing > Drivers and set the Universal print driver usage to Use universal printing only from the drop-down menu available.
4 To enable the printer policy in Citrix Virtual Apps and Desktops 7.5 and later versions, do the following: a Go to the Citrix DDC server, 1 Click Citrix studio > policies and add a policy. Enable the Auto-create generic universal printer option. 2 Set the Universal print driver usage to Use universal printing only from the drop-down menu.
b Check registry and make sure the same driver has been installed. 1 Check the drivers in registry of the server or desktop which you want to connect. The server or desktop must have ps, pcl5, pcl4 drivers in the registry and the same driver must be installed on the server or desktop. 2 Go to HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\UniversalPrintDrivers\. ThinOS does not support EMF and XPS. NOTE: The supported drivers in the following table are one of the supported drivers for Citrix UPD used in ThinOS.
2 Under HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\UniversalPrintDrivers\PCL5c\, change DriverAlias and DriverName HP LaserJet 2200 Series PCL 5. Introduction to Flash Redirection The Flash Redirection solution is to off-load flash content to the ThinOS client, and locally render and decode the flash playback. The offloading is conducted by Citrix HDX Flash Redirection. The local rendering and decoding process are conducted by customized flash player and other multimedia process that runs locally on ThinOS.
Supported Environment— Supports only connections with Citrix Virtual Apps 6.5 and later versions and Citrix Virtual Apps and Desktops 7.0 and later versions.
1 FR: Media type video/x-264 2 FR: Media type audio/mpeg For information about basic operations on Citrix HDX flash redirection and policies configurations, see Citrix documentation. Known Issues a Playback flash videos in Internet Explorer browser with normal security settings. b Playback with videos ≤ 720p; the 1080p video may show graphic issue. c Playback full screen video with resolution ≤ 1920 x 1200.
• Broker Server—Enter the IP address/Hostname/FQDN of the Broker Server. • Auto Connect List—Enter the name of the desktops that you want to launch automatically after logging in to the respective broker. More than one desktop can be entered. Each desktop name is separated by semicolon, and is case-sensitive.
5 The keyboard NUM status in both session and client is updated to NUM=off. RDS desktop through PCoIP—You can view and connect to the Remote Desktop Service (RDS) desktop through the PCoIP protocol in the broker using PCoIP enabled the ThinOS clients. In VMware Horizon View 6.0 and later versions, the RDS desktop has RDP and PCoIP connections based on server configurations. NOTE: The Horizon application is supported on both PCoIP and Blast. RDP is not supported.
9 Select the Always use this account check box to use the login account that you have specified. You cannot change this login account for other users. Hide Server URL—The server URL can be hidden in the Horizon View broker UI. You can configure this setting using any of the following methods: • Using View Connection Server web portal a Log into your View Connection Server web portal.
To validate the VMware Real Time Audio-Video, do the following: 1 Connect to the VMware PCoIP or Blast desktop with the audio and video devices. NOTE: USB redirection must be disabled for the audio/video devices. 2 Verify the audio playback of the system using the VMware virtual audio. 3 Verify the system audio recording using the VMware virtual microphone.
4 Verify the audio settings in VoIP application. 5 Verify the video settings in VoIP application using the VMware virtual webcam. 6 Start the audio or video calls. Dependencies and known issues • Dependency: RTME.i386.pkg needs to be installed for RTAV video. • The answer call button of the local audio device, supported by HDX RTME, is not supported by RTAV. • RTAV does not support RDS desktop, for example, 2008 R2/ 2012 R2 according to VMware. • Support for PCoIP and Blast protocol only.
• Camera/Video: High Definition video is not supported because of the RTAV limitation. The local camera setting does not affect RTAV video because of the application design. Dell recommend users not to interfere with the local camera settings. Support for VMware Blast VMware Blast display protocol can be used for remote applications and for remote desktops that use virtual machines or shared-session desktops on an RDS host. Select this protocol connection to display the desktop with the Blast protocol.
Blast features Support on ThinOS Comments/ Known issues Linux desktop Yes N/A Copy Paste text Yes See, VMware Horizon server and client configurations/documentation. VPN connect Yes N/A AES 128/256 Yes See, ThinOS AES design. Multi-display/ 4K/ 32-bit Yes See, VMware Blast support information. For example, the pre-requisite is VM video RAM. ClearType fonts support Yes ThinOS supports TrueType fonts. 3D display Yes See, VMware Blast support information.
Figure 8. Printer Setup d 6 Click Ok to save the configuration. Click the Options tab, and do the following: a Set LPT1: as default printer. b NOTE: Do not select the Enable .print Client check box. Click Ok to save the configuration.
Figure 9. Options 7 Connect to a VMware Blast session. Go to Control Panel > Devices and Printers. The printer that is configured locally in ThinOS is mapped to the session. The mapped printer’s driver is TP PS Driver and the port is TPVM port. The virtual printer allows the ThinOS local printer to be mapped to the VMware Blast session without installing the printer driver in the session.
Configuring the Microsoft Remote Desktop broker connection To configure the Microsoft Remote Desktop broker setup: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 3 In the Broker Setup tab, from the drop-down list, select Microsoft, and do the following: • Broker Server—Enter the IP address/Hostname/FQDN of the Broker Server.
a b c d e f g 104 Connection Description—Enter the descriptive name that is to appear in the connection list (38 characters maximum). Host Names—Use the list to select the valid DNS server name or the IP address of the server to which the thin client connection is to be made you can also use Browse next to the box to make the selection you want. For example, a list of WTS servers on the local network from which you can select.
You can reset the options in the Connection tab of the Connection Settings (RDP) dialog box. To reset, click the Reset VM command button. This command button is located in the upper-right of the dialog box. It appears only with a VDM broker connection. 5 Click the Logon tab, and use the following guidelines: a b c Logging on area—Enter login username, password, and domain name.
NOTE: The user name, password, and domain name fields are optional. If you leave any of these fields blank, interactive login is required and users must enter the information at the login time. 6 Click Options tab, and use the following guidelines: a b c d e f g h i j k l 7 Wallpaper—When selected, disables the desktop wallpaper. Menu / Window animation—When selected, disables the menu or window animation. Theme—When selected, disables the desktop themes.
RDP dynamic resizing The windows in an RDP session can be resized directly by using the mouse. How to work: 1 Launch an RDP session (Windows 8 or higher) by using Window mode and non-default resolution. 2 Use the mouse to change the size of the session window. Resizing the session window causes the MS media player’s frame region to dispatch. This is a server side issue. VOR codec in RDP session When you are playing video in an RDP session—Windows 8.
• RDP with force span + window mode depends on both client resolution and session resolution. • RDP with force span + full screen + default resolution is verified by the higher value between the vertical values of two screens, and the sum of horizontal values of two screens. • RDP with force span + full screen + no default resolution is verified by the horizontal value of a custom resolution that is multiplied by two. Support matrix for RDP 8.
TS Gateway connection is established. The following table lists the TS Gateway versions supported by Windows Server. Table 9. Supported TS Gateway versions Server operating system TS Gateway II TS Gateway III WebSocket Windows 2008 R2 Support Not support Not Support Windows 2012 R2 Support Support Not Support Windows 2016 Support Support Support NOTE: • TS Gateway - WebSocket is a new feature introduced from ThinOS version 8.5.
Figure 12. Event log tab NOTE: WebSocket connection log is hidden and not displayed in the Event Log tab. If you want to view the WebSocket connection log, go to Troubleshooting > Capture and enable Persistent for the export event log. Configuring H.264 AVC444 in RDP 10 session Prerequisites: • Thin client must run on ThinOS version 8.5 or later. • Windows 10 or Windows Server 2016 must be created in Microsoft RDS 2016 broker or in the latest VMware View broker. NOTE: H.
Configuring the Dell vWorkspace broker connection To configure the vWorkspace broker setup: 1 From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed. 2 3 In the Broker Setup tab, from the drop-down list, select Dell vWorkspace, and do the following: • Broker Server—Enter the IP address/ Hostname/ FQDN of the Broker Server.
• 112 Each user is assigned with one WorkSpaces desktop, and therefore logon with any username returns to the single desktop and then the session connects automatically. Disconnecting from the desktop returns user to logon screen.
6 Configuring thin client settings You can configure available thin client settings on the thin client using the following. Depending on user privilege level, some dialog boxes and options may not be available for use.
a Screen Saver — Allows you to select the type of screen saver you want. The default is to Turn Off Screen. b Other available screen savers are Flying Bubbles, Moving Image, Showing Pictures, and Playing Video. Timer — Select a time after which the screen saver is to be activated; either disable, 1 minute, 3 minutes, 5 minutes, 10 minutes (default), 15 minutes, or 30 minutes. c When the thin client is left idle for the specified idle time, the screen saver is initiated.
Setting the time and date To configure the time and date settings: 1 From the desktop menu, click the System Setup, and then click System Preferences. The System Preference dialog box is displayed. 2 Click the Time/Date tab, and use the following guidelines: a b Time Zone— Select a time zone where the thin client operates from the drop-down list. Default value is Unspecified. Enable Daylight Saving— Allows you to enable the daylight saving settings.
Setting the custom information Use the Custom Info tab to enter configuration strings for use by WDM software. The configuration strings can contain information about the location, user, administrator, and so on. To set the custom information: 1 From the desktop menu, click System Setup, and then click System preferences. The System preference dialog box is displayed. 2 Click the Custom Info tab to enter configuration strings used by WDM software.
The Display dialog box is displayed. 2 Click the General tab, and use the following guidelines: a b c Select best display setting on DDC monitor—If the monitor is VESA DDC2B (Display Data Channel) compatible, selecting this option allows the thin client to automatically select the best resolution and refresh rate. If your monitor is not DDC compatible, then Monitor does not support Plug and Play message is displayed. remove it from the screen.
1400 x 1050 1440 x 900 1600 x 900 1600 x 1200 1680 x 1050 1920 x 1080 1920 x 1200 1920 x 1440 2560 x 1080 2560 x 1440 2560 x 1600 3440 x 1440 (Display resolution supported on Wyse 3030 LT thin client) d e f 3840 x 2160 Rotation—Select a rotation option. The available options are None, Left turn 90 degrees, or Right turn 90 degrees. Desktop Color—Only 32-bit is permitted. This value is selected by default.
Monitor resolutions Wyse 5060 thin client Wyse 3040 thin client 1920 x 1080 Supported Supported 1920 x 1200 Supported Supported 2560 x 1080 Supported Supported 2560 x 1440 Supported Supported 2560 x 1600 Supported Supported 3440 x 1440 Supported Not Supported 3840 x 2160–Dual 4K Supported Dual 3840 x 2160 is supported on a Dual DisplayPort for 30 Hz display refresh rate. Not Supported For information about the tested monitors, see the latest Dell Wyse ThinOS Release Notes.
a b c Dual Head—Select Mirror Mode to have the two monitors work in a matching state, or Span Mode to have the two monitors work separately second is extended from first. Main Screen—Select which of the two monitors you want to be the main screen (Screen1 or Screen2). The other screen is extended from the main screen. The other screen is extended from the main screen. When using a DVI to DVI/VGA splitter with VGA and DVI monitors at the same time, the VGA monitor will be the primary monitor.
dual screens check box, you are able to set Main Screen to Screen2, but still have it at the left side or the top side, which is considered more user friendly. Changing Display Settings Dynamically From ThinOS 8.4 release, after you change the display settings, the changes will take effect immediately without a system restart. Single mode user scenario Go to System Setup > Display > General, and do the following: 1 Change resolution from DDC table or User defined display settings.
Table 11. Keyboard settings 3 Parameter Description Character Set Specifies the character set. Each character is represented by a number. The ASCII character set, for example, uses the numbers 0 through 127 to represent all English characters and special control characters. European ISO character sets are similar to ASCII, but they contain additional characters for European languages. Keyboard Layout Presently the keyboard languages listed in the Keyboard layout drop-down list are supported.
Configuring the audio settings To configure the audio settings: 1 From the desktop menu, click System Setup, and then click Peripherals. The Peripherals dialog box is displayed. 2 Click the Audio tab to select the volume settings for connected devices. Figure 13. Audio tab a b Click the Playback Devices tab to select the type of the audio from the .
f g h Select the Boost check box to boost the connected devices. Select the Enable DP audio check box to enable the DisplayPort audio function on your thin client. Select the Enable headset popup check box if you want the headset popup dialog box to be displayed when you connect an analog headset to the front headset jack.
a b c d e f g h 3 Select Port—Click the button to select the Port. Default is COM 1. Baud Rate—Select the Baud Rate from the drop-down list. Default is 9600. Parity—Click the button to select the Parity. Stop—Click the button to select the stop bits 1, 1.5, 2. Default value is 1. Size—Click the button to select the Character size 5, 6, 7, or 8 bits. Default is 8. Flow Control—Click the button to select Flow Control: Either None, XON/XOFF, CTS/RTS, or Both can be selected. Default is None.
NOTE: You can optimize performance and modify the frame rate per second, if the Optimize for CPU check box is not selected—supported values include 1/1, 1/2, 1/3, 1/4, 1/5, and 1/6– directly from the thin client (if the webcam supports Universal Video Driver). Also, this feature is CPU intensive and is recommended for high performance products. Configuring the touch screen settings Use the Touch Screen tab to configure touch screens that are connected to the thin client.
To configure the Bluetooth settings: 1 From the desktop menu, click System Setup, and then click Peripherals. The Peripherals dialog box is displayed. 2 Click the Bluetooth tab, and use the following guidelines: Bluetooth enabled devices, such as headsets and mouses that are available in the Thin Client environment are listed in the Bluetooth page. The following attributes are displayed in the list. • Name—Specifies the name of the Bluetooth enabled device.
Attribute • Value Summary No The Bluetooth device is not paired with the ThinOS device. Address—Displays the address of the Bluetooth device connected to your thin client. The following are the user scenarios and corresponding Bluetooth statuses displayed on the Bluetooth page. Table 13.
USB hard disk—Do not plug in the USB hard disk with 10 or more drives, or do not plug in more than 10 USB keys into ThinOS client. ThinOS does not detect the USB disk with 10 or more drives. Known issue—Camera preview has some known issue. Configuring the printer settings Use the Printer Setup dialog box to configure network printers and local printers that are connected to the thin client. Through its USB ports, a thin client can support multiple printers.
a b Select Port— Select the port you want from the list. LPT1 or LPT2 selects the connection to a direct-connected USB printer. Printer Name — (Required) Enter name you want displayed in your list of printers. most USB direct-connected printers report/fill in their printer name automatically. c NOTE: If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients using LPR to print to this printer.
NOTE: Be sure to check with your vendor that the printer can accept Line Printer Request print requests. a b c d e Select LPD —Select the port you want from the list. Printer Name —(Required) Enter name you want displayed in your list of printers. Printer Identification—Enter the type or model of the printer in the exact text of the Windows printer driver name—including capitalizations and spaces.
NOTE: When the LPD printer is mapped to one session and you cannot access the LPD service host, then the TCP connection tries to connect to the LPD service host. The timeout period is 60 seconds. During this timeout period, if you try to close the session, the session waits until the LPD printer connection is established. The initialization failure logs are displayed. Configuring the SMBs settings To configure the SMBs settings: 1 From the desktop menu, click System Setup, and then click Printer.
If the thin client is to be used as an LPD printer server, DHCP must not be used and a static IP address must be assigned to the thin client as described in Configuring the Network Settings. 3 Click OK to save the settings. Using the printer setup options To configure the printer setup options: 1 From the desktop menu, click System Setup, and then click Printer. The Printer Setup dialog box is displayed.
To reset the thin client to factory default settings, restart the thin client and continuously tap the G key during the restart process. G-key reset impacts all configuration items, including, but not limited to, both network configuration and connections defined in local NV-RAM. NOTE: G-key reset is disabled for Low-privileged and Non-privileged users in Lock down mode.
7 TCX Suite Dell Wyse TCX Suite is a single software solution that provides the benefits of cloud client computing. The supported environments for Dell Wyse TCX Suite are Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Citrix Virtual Apps, Teradici, and VMware Horizon View. The Collaborative Processing Architecture (CPA) used in Dell Wyse TCX divides the workload between the server and Plugn-Play USB devices.
The following are the platforms that support TCX flash redirection: • Wyse 3030 LT with ThinOS • Wyse 3030 LT with PCoIP • Wyse 3040 with ThinOS • Wyse 3040 with PCoIP • Wyse 5010 with ThinOS (D10D) • Wyse 5010 with PCoIP (D10DP) • Wyse 5040 AIO thin client (5212) • Wyse 5040 AIO with PCoIP (5213) • Wyse 5060 with ThinOS • Wyse 5060 with PCoIP • Wyse 7010 with ThinOS (Z10D) Working status of TCX Flash Redirection Prerequisites • TCX.i386.
8 Performing diagnostics Diagnostics include: • System tools • Using the troubleshooting options System tools Use the System Tools dialog box to view device details, package details and Global INI/User INI information. You can also import certificates using the Certificates tab. 1 From the desktop menu, click System Tools. The System Tools dialog box is displayed. 2 Click the Devices tab to display all the locally attached devices, including USB, Serial, and Parallel on applicable platforms.
3 Click the Certificates tab, and use the following guidelines: a b c d 4 Import the certificates by selecting either USB Storage or File Server from the drop-down list, and then click Import to import the required certificate. Click Delete to delete the imported certificate. Click View Certificate to view the imported certificate information such as Version, Validity, and Serial number. You can also view the certificate path and certificate status.
To install this package, PKG installation INI file needs to be changed to AddPkg=“horizon”. • pcoip.i386.pkg—This package is available only on Wyse 3030 LT with PCoIP, Wyse 3040 with PCoIP, Wyse 5010 with PCoIP (D10DP), Wyse 5040 AIO with PCoIP (5213), and Wyse 5060 with PCoIP. • TCX.i386.pkg—This package is introduced to support TCX. You cannot delete the base package separately. If you click Delete All, all packages are deleted including the base package.
WCM function is supported from WDM for comprehensive client configuration. Without configuration from server, the client loads the cached settings (wdm.ini), if available. Limitation To upgrade or downgrade firmware/image through WCM, you are required to enable WDM file server function by selecting the WTOS INI path upon checkin (FTP/HTTPS/HTTP/CIFS) check box in the WTOS preferences in the WDM configuration manager. User Scenario a 140 Create or edit client configurations from WCM (JSON).
b Select the target devices, and publish configuration settings through the Package Distribution Wizard.
For more information about Wyse Device Manager (WDM) Package Manager and Profile Manager, see the WDM Administrator's Guide. 8 Click OK to save the settings.
Simplified Certificate Enrollment Protocol Simplified Certificate Enrollment Protocol (SCEP) was used in a closed network where all end-points are trusted. The goal of SCEP is to support the secure issuance of certificates to network devices in a scalable manner. Within an enterprise domain, it enables network devices that do not run with domain credentials to enroll for certificates from a Certification Authority (CA).
2 Enter the appropriate values in the Request Certificate dialog box, and then click the Request Certificate button. The certificate request is sent to the server, and the client receives the response from server and installs both CA certificate and client certificate. 3 Click Ok to save the changes. NOTE: • The CA Certificate Hash type currently supports MD5, SHA1, and SHA256. • The request server URL can be an HTTP or HTTPs link. You can add the protocol prefix before the URL.
About Default Certificates Default certificates embedded in the ThinOS are displayed in the Certificate dialog box. To view the default certificate, set ThinOS to factory default, and on the desktop click System Settings > System Tools > Certificates. The following default certificates are displayed in the cacerts folder, in an expandable tree structure format: • BTCTRoot.crt • Class3PA_G2_v2.crt • Class4PA_G2_v2.crt • Entrust_G2.crt • EquafaxCA1.crt • gd-class2–root.crt • GTECTGlobalRoot.
Certificate field Default value/format C=IE Valid from 2000–05–12 18:46:00 Valid to 2025–05–12 23:59:00 Subject Baltimore CyberTrust Root CN=Baltimore CyberTrust Root OU=CyberTrust O=Baltimore C=IE Public key RSA (2048 bits). Key bits are displayed in the lower pane of the window.
Certificate field Default value/format C=US Public key RSA (1024 bits). Key bits are displayed in the lower pane of the window. Thumbprint algorithm sha1 Thumbprint 85 37 1c a6 e5 50 14 3d ce 28 03 47 1b de 3a 09 e8 f8 77 0f Certificate name—Class4PCA_G2_v2.crt Table 16. Class4PCA_G2_v2.
Table 17. Entrust_G2.crt Certificate details Certificate field Default value/format Version V3 Serial number 4a 53 8c 28 Signature algorithm sha256RSA Issuer Entrust Root Certification Authority CN=Entrust Root Certification Authority—G2 OU=(c) 2009 Entrust, Inc. – For authorized use only OU=See www.entrust.net/legal-terms. O=Entrust, Inc.
Certificate field Default value/format C=US Valid from 1999–06–21 04:00:00 Valid to 2020–06–21 04:00:00 Subject Equifax Secure eBusiness CN=Equifax Secure eBusiness CA-1 0=Equifax Secure Inc. C=US Public key RSA (1024 bits). Key bits are displayed in the lower pane of the window.
Certificate field Default value/format Key usage Digital Signature, Key Encipherment, Data Encipherment, Key Agreement, Certificate Sign, CRL Sign, Encipher Only, Decipher Only Subject key ID d2 c4 b0 d2 91 d4 4c 11 71 b3 61 cb 3d a1 fe dd a8 6a d4 e3 Authority Key ID Key bits are displayed in the lower pane of the window.
Certificate field Default value/format Issuer Class 3 Public Primary Certification Authority OU=Class 3 Public Primary Certification Authority O=VeriSign, Inc. C=US Valid from 1996–01–29 00:00:00 Valid to 2028–08–01 23:59:59 Subject Class 3 Public Primary Certification Authority OU=Class 3 Public Primary Certification Authority O=VeriSign, Inc. C=US Public key RSA (1024 bits). Key bits are displayed in the lower pane of the window.
Certificate field Default value/format Public key RSA (2048 bits). Key bits are displayed in the lower pane of the window.
• Extract CMOS—Click this option to extract the CMOS settings to the USB Key or file server based on your target device selection. • Restore CMOS—Click this option to write the CMOS settings from the USB Key to the target thin client. • Performance Monitor—Click this option to display your thin client CPU, Memory, and Networking information. The graphs display on top of all windows.
If you want to enable the error messages, use the following guidelines: • Click either One-time or Persistent option to enable logging the unexpected error message. • Turn off logging and then check the log file under the folder ftp:/wnos/trouble_shoot. • Be sure to enable the Enable Trace option of the Privilege parameter in a wnos.ini file. For more information, see Dell Wyse ThinOS INI Guide.
After you log in and use the Citrix Hypervisor (formerly XenServer) or network, you will see a /wnos/troubleshoot/[Terminal Name]_[ENET or WS].[Date_Time].pcap file in the USB drive which you can analyze using software such as a packet analyzer used for network troubleshooting, and analysis. For example, for Ethernet, the file name is yx008064b2bfd7_ENET.20150415_064455.pcap. For wireless, the file name is yx008064b2bfd7_WS.20150415_064455.pcap.
NOTE: Ping sends an echo request to a network host. The host parameter is either a valid host name or an IP address. If the host is operational and on the network, it responds to the echo request. Ping sends one echo request per second and calculates round trip times and packet loss statistics. It displays a brief summary upon completion of the calculation. The ping utility can be used to: • Determine the status of the network and various foreign hosts. • Track and isolate hardware and software problems.
The tracert utility traces the path from your thin client to a network host. The host parameter is either a valid host name or an IP address. The tracert utility sends out a packet of information three times to each device (routers and computers) in the path and displays the round trip response times and identifying information in the message box. 7 Click OK to save the settings.
9 BIOS management on ThinOS This appendix describes the BIOS management on the ThinOS devices with Wyse BIOS (CMOS), or Dell Standard BIOS. To make the BIOS management consistent between Wyse BIOS and Dell BIOS, an INI parameter Device=Cmos is introduced for Wyse BIOS, and Device=DellCmos for Dell Standard BIOS. If the password is configured for the BIOS configuration, then you must enter an appropriate password to update any settings.
Major requirement INI parameter for BIOS management Manage auto on time with INI Wyse 5010 thin client, Wyse 5040 thin client, Wyse 7010 thin client Wyse 5060 thin client Wyse 3030 LT thin client Wyse 3040 thin client Device=DellCmos Yes AutoPower={Disable, Daily, Workday} AutoPowerTime=hh:mm Device=Cmos AutoPowerDate=yes AutoPowerTime=2:30:30 AutoPowerDays=Sunday;Frid ay Yes Yes Yes CMOS Extract and Restore Device=cmos Action={extract, restore} CurrentPassword={} Device=DellCmos Action={extract
CMOS central management and extracting CMOS settings to the file server for distribution CMOS central management allows ThinOS administrators to easily manage CMOS settings for large deployments of thin client devices using central configuration methodologies. Wyse 5010 thin client with ThinOS (D10D) is considered here as an example. The following instructions are for Wyse 5010 thin client with ThinOS (D10D) BIOS version 3.0D.
CMOS local management and extracting CMOS settings to a USB key for distribution CMOS local management allows ThinOS administrators to easily manage CMOS settings for small deployments of thin clients using USB key distribution methods. Wyse 5010 thin client with ThinOS (D10D) is considered here as an example. The following instructions are for Wyse 5010 thin client with ThinOS (D10D) BIOS version 3.0D. 1 To prepare a reference drive containing BIOS version 3.
Parameters Power Management Settings • • Wake-On-LAN – Disabled – LAN Only – LAN with PXE Boot AC Recovery – Power Off – Power On – Last Power State Auto-On Time – Disabled – Every Day – Weekdays – Select Days Wake-On-USB • • USB boot PXE boot • • Device boot For information about INI parameters and their usage, see the latest Dell Wyse ThinOS INI Reference Guide.
BIOS version can be viewed on the BIOS setup screen. To access the BIOS setup, do the following: 1 Restart the thin client, and during system boot press the F2 key. 2 Enter the BIOS password, if admin password is set. 3 Click Settings > General > System Information. The BIOS version is displayed on the screen. BIOS can be updated by using the Wyse Management Suite console. For more information about Wyse Management Suite, see Dell Wyse Management Suite Administrator's Guide.
10 Security A new global security policy has been defined for ThinOS and this policy is applied to all secure connections (https/SSL connections) with a few exceptions. Purpose—To improve the security level by default and add the global configuration. This security policy integrates security setting for each application. Table 25.
• For SecurityPolicy=Fullor warning, add certificates from the respective File, View, AWS, WDM, Wyse Management Suite, OneSign, and/or Caradigm servers to the ThinOS client before updating the firmware. • The default protocol of file server is still FTP and ftp prefix is added automatically if the protocol is not provided. • Earlier when the connection to https file server fails in full security mode, a dialog box is displayed which prompts you to click OK. From ThinOS 8.
– Omnikey 5421 (0x5421, 0x076b), reader supports 13.56 MHz card – Omnikey 5321 CR (0x5320, 0x076b) – Omnikey 5022 CL • On-board smart card reader—On-board smart card reader works with regular smart cards. The functionality is similar to other external USB smart card readers and on-board smart card readers such as Dell KB-813. For information about the complete list of the tested smart cards and smart card readers, see the latest Release Notes.
A Automating updates and settings using central configuration This appendix describes how to set up your environment to provide your thin clients running ThinOS with automatic updates and configurations in three simple steps. NOTE: Dell Wyse thin clients do not require device management software. They are configured to obtain their IP address, as well as the location of firmware and configuration instructions, from a DHCP server.
Option Description Notes 54 DHCP Server IP Address Recommended. 55 Parameter Request List Sent by thin client. 57 Maximum DHCP Optional (always sent by thin client). Message Size 58 T1 (renew) Time Optional, but recommended. 59 T2 (rebind) Time Optional, but recommended. 61 Client identifier Always sent. 161 File server (ftp/http/https) Optional string. Can be either the name or the IP address of the file server.
Option Description Notes 166 WMS MQTT Server Optional string. Specifies the IP address of the MQTT Server. 167 WMS CA Validation Optional string. 181 PNAgent/ PNLite server list Optional string. The thin client uses the server to authenticate the Windows credentials of the user and to obtain a list of ICA published applications valid for the validated credentials. The user supplies those credentials when logging in to the thin client. 182 NT domain list for PNAgent/ PNLite Optional string.
Option Description Notes 190 WDM secure port Optional number, word or two-bytes array. Specifies to use HTTPS to communicate with WDM instead of HTTP. 192 WDM server port Optional number, word or two-bytes array. NOTE: The value of this option tag represents the same information as option tag 187. The difference is that ThinOS interprets the value of this option tag in correct order (for example, the value of 0x0050 is interpreted as0x0050).
B Examples of common printing configurations This appendix provides examples on using the Printer Setup dialog box and ThinOS INI parameters for common printing situations. Use these general guidelines in addition to the information provided in Configuring the Printer Setup. IMPORTANT: Host-based printers are not supported.
c d e 3 Printer Identification — Enter the type or model of the printer in the exact text of the Windows printer driver name — including capitalizations and spaces most USB direct-connected printers report/fill in their printer identifications automatically. In our example case, enter HP LaserJet 4000 Series PCL. Printer Class — You can leave this as default. Enable the printer device — Must be selected to enable the directly connected printer enables the device so it displays on the remote host.
the network printer accepts incoming print jobs properly. In our case example, auto can be used for HP LaserJet 4200n PCL6 as per documentation found on the HP website. f g NOTE: If the printer is attached to another thin client on your network, the LPD Queue Name must match the content of the Printer Name box on the thin client with the printer attached. Printer Class —You can leave this as default.
d e f Printer Identification — Enter the type or model of the printer in the exact text of the Windows printer driver name—including capitalizations and spaces. In example case, enter HP LaserJet 4100 Series PCL. Printer Class —You can leave this as default. Enable the printer device — Must be selected to enable the printer. It enables the device so it displays on the remote host.
Username=$UN \ Password=$PW \ Domain=$DN Using your thin client as a print server ThinOS thin client can be configured as a basic network print server, to share local printers with other thin clients. Using the Printer Setup dialog box for configuring LPD services From the Classic desktop mode only, a thin client can be configured to provide LPD (Line Printer Daemon) services making the thin client a printer server on the network.
Your INI parameters will look something like the following: Printer=LPT1 \ Name="HP LaserJet 4000" \ PrinterID="HP LaserJet 4000 Series PCL" \ Enabled=yes \ EnableLPD=yes NOTE: The PrinterID is the exact text of the Windows printer driver name, so if a printer driver is named HP LaserJet 4000 Series PCL in Windows, then it must be exactly the same in the PrinterID field in the INI parameters including capitalizations and spaces.
C Important notes VNC RFB version upgrade—Since ThinOS 8.0_214, the VNC RFB version has been upgraded to 3.8. This version upgrade provides support for applications like DameWare. Thus, an administrator can now remote into a ThinOS device using either DameWare or VNC Viewer. Prior to 8.0_214, you could only use VNC Viewer.
D Troubleshooting This section describes some basic troubleshooting that you can implement when you experience any problem. • ThinOS devices allow secure SSL connections—SecurityMode=Full—only after verifying the certificates. In the present scenario, the devices enforce the warning policy after you define a server using a valid IP address. The resolution for the issue will be delivered in the next ThinOS release.
• Boot up unit without monitor or with monitor power-off. – Wyse 5010 thin client, Wyse 5040 thin client, Wyse 7010 thin client, and Wyse 3030 LT thin client: If the thin client waits for 15 to 20 seconds and the monitor is attached or powered on within 20 seconds, the display is turned on. If the monitor is attached or powered on after 20 seconds, the monitor displays the black screen. Turn on the monitor first, and then turn on the thin client.
E Firmware upgrade Firmware upgrade is the process of updating your existing ThinOS firmware version to the latest version. To upgrade the ThinOS firmware, use any of the following: • File Transfer Protocol (FTP) Windows server • HTTP/HTTPS Windows server • Dell Wyse Management Suite NOTE: Ensure that you are enrolled in our Software Maintenance Program and are eligible to receive new versions of ThinOS software and subsequent releases of corresponding documentation uploaded on Dell Digital Locker.
Platform BIOS binary filename Wyse 7010 thin client Z10G_bios.bin Table 30. Package information Package name Details Base.i386.pkg Automatically updated upon firmware upgrade. Pcoip.i386.pkg Automatically updated upon firmware upgrade of a PCoIP client. RTME.i386.pkg Upload the new package to central configuration, and system can update without INI configuration. Horizon.i386.pkg Upload the new package to central configuration, and configure the INI parameter to update this package. FR.i386.
6 On the ThinOS client desktop, navigate to System Setup > Central Configuration > General. 7 In the General tab, enter the IP address of the FTP server or directory. For example: 150.00.0.260/wyse. The Username field must have the value Anonymous and the Password field is already pre-configured. NOTE: • If there is no default password or if the password is changed, then you must set your password. For example, abe@abc.com. You can also reset the thin client to factory default settings.
packages. It depends on the value of LoadPkg. For more information about the INI parameter usage, see Dell Wyse ThinOS INI Reference Guide. 5 Save the wnos.ini file. 6 On the ThinOS client desktop, navigate to System Setup > Central Configuration > General. 7 In the General tab, enter the IP address of the file server or directory. For example: https://IPaddress/wyse. NOTE: You can also use DHCP option tags 161 and 162 to configure the ThinOS client, file server and path information.
F Frequently asked questions Question: How to enable USB Redirection in RDP windows 10 session? Solution—You must change the policy. Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Service > Remote Desktop Session Host > Device and Resource Redirection > Do not allow supported Plug and Play device redirection and disable this policy.
