Dell Wyse Windows 10 IoT Enterprise for Wyse 7040 Thin Client Administrator’s Guide
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................6 Dell Wyse technical support..............................................................................................................................................6 Related documentation and services.........................................................................................................................
Managing the Services..............................................................................................................................................24 Using TPM and BitLocker...............................................................................................................................................25 Using Custom Fields........................................................................................................................................................
TightVNC (Server and Viewer)......................................................................................................................................44 TightVNC (Server and Viewer) — Pre-requisites....................................................................................................... 44 Using TightVNC to Shadow a Thin Client ....................................................................................................................
1 Introduction Supported clients running Dell Wyse Windows 10 IoT Enterprise for Wyse 7040 Thin Client provides access to applications, files, and network resources within Citrix, Microsoft, VMware and Dell vWorkspace environments, and other leading infrastructures. It includes Embedded Enabled features and connection broker related client software’s for VDI environment such as RDP, Citrix Receiver, and VMware Horizon View.
2 Getting Started This section describes the activities that you can perform to start using your thin client device. You can also find information related to the available desktop features. When you boot your thin client device for the first time, what you see on the desktop depends on the administrator configurations. You can log in to the thin client device as a user or an administrator. Administrator can configure a user account to log on automatically or manually by entering the login credentials.
IMPORTANT: The Windows icon on the taskbar is the start menu button. To log on as a different user or administrator: 1 Click Start Menu > User > Sign Out to log off the current desktop. 2 Click anywhere on the lock screen to view the logon window. 3 You can view the user accounts list on the left-lower corner of your screen. Click the preferred user account and then enter the logon credentials. • Administrators — The default username is Admin and default case-sensitive Password is DellCCCvdi.
Using the Start Menu The Start Menu helps you to access all programs, folders and settings on your thin client. It contains a list of applications that are installed on your thin client. To open the Start Menu: 1 Log in as an Admin. 2 Click the Start Menu button in the lower-left corner of the screen. NOTE: You can also open the Start menu by pressing the Windows logo key on your keyboard.
Using Action Center Action center puts important notifications from Windows and your applications right on the taskbar, along with quick actions, which get you to your most-used settings and applications instantly. To view your notifications and quick actions, click the Action center icon on the taskbar. You can also press Windows logo key + A.
Connecting to a Printer or an External Device You can connect to direct USB interface printers or to parallel printers to your thin client device through a USB port. For parallel printers, ensure that you have a USB-to-parallel printer adapter cable. You also need to install the driver for the printer by following the printer driver installation instructions. NOTE: To connect to the printer, you add the printer to the thin client device by using the Add Printer wizard.
3 Notable Features When you log in to your thin client as an Administrator or a User, the Windows desktop displays certain notable features in the All apps menu. You can perform the following activities: • To browse the Internet, use Internet Explorer, see Browsing the Internet with Internet Explorer. • View client information, see Using the Dell Thin Client Application. • Configure Citrix Receiver session services, see Configuring Citrix Receiver Session Services.
• Message Queuing (MSMQ) • Simple Network Management Protocol (SNMP) • Using the Intel vPRO • Silverlight • Branch Cache • Direct Access Browsing the Internet with Internet Explorer 11 To open Internet Explorer 11, do either of the following: • On the Start Menu, click All Apps > Windows Accessories, and then click Internet Explorer. • Double-click the Internet Explorer icon on the desktop.
◦ Website ◦ Localized Language ◦ Product Activation Status – Under the CPU category, the following attributes are listed: ◦ Name ◦ Speed ◦ Address Width ◦ Data Width – Under the Memory/Storage category, the following attributes are listed: ◦ RAM Memory ◦ Flash ◦ System Partition – Under the BIOS category, the following attributes are listed: ◦ Version ◦ Manufacturer – Under the Network category, the following attribute is listed: ◦ MAC (IP Address) – Under the User category, the fo
• XenDesktop 7.8 • XenDesktop 7.9 • XenDesktop 7.11 To install the software, use the instructions accompanying them. Make sessions and applications available to the thin client devices sharing the server environment. NOTE: If you use a Windows 2003/2008 Server or Citrix XenApp 5.0 with Windows Server 2008, a Terminal Services Client Access License (TSCAL) server must also be accessible on the network. The server grants a temporary license, which expires after 120 days.
The Remote Desktop Connection window is displayed. 3 In the Computer box, enter the computer or the domain name. For advanced configuration options, click Show Options. a In the General tab, you can enter the logon credentials, edit or open an existing RDP connection, or save a new RDP connection file. b In the Display tab, manage the display and the color quality of your remote desktop. c • Move the slider to increase or decrease the size of your remote desktop.
c d e f Click Connect. In the Login dialog box, enter the user name and login password in the respective boxes. From the Domain drop-down list, select the domain where the server is located. Click Login. g The VMware Horizon Client connects to the selected desktop. After connection is established, the list of published desktop is displayed. Right-click the particular application or desktop icon, and then click Launch to connect to that application or desktop.
Configuring vWorkspace Farm After you log in to the vWorkspace Farm by using the login credentials, the vWorkspace Farm page is displayed. Use this page to configure the vWorkspace Farm. 1 Click vWorkspace Farm to view the configuration options available. If you are successfully connected to the vWorkspace Farm, then the status of the connection is displayed in green color. 2 Click the Settings icon to configure your vWorkspace Farm settings.
Using Ericom Connect-WebConnect Client You can access the Ericom Connect-WebConnect Client either as a stand-alone application or on a network. 1 Accessing Ericom Connect-WebConnect Client as a stand-alone: a b c Log in as a user or administrator. On the Start Menu, click All Apps > Ericom Connect-WebConnect client > Ericom Connect-WebConnect client or doubleclick the Ericom Connect-WebConnect client icon on the desktop. The Ericom AccessPad login window is displayed.
Microsoft Lync VDI 2013 plug-in Microsoft Lync VDI 2013 plug-in enables you to experience local like audio and video in peer-to-peer calls and conference calls, when using Microsoft Lync 2013 in a Virtual Desktop Infrastructure (VDI) Environment. For more information, see www.technet.microsoft.com/en-us/library/jj204683.aspx.
It can be used to implement solutions to both asynchronous and synchronous scenarios requiring high performance. The following list shows several places where Message Queuing can be used: • • • • Mission-critical financial services: For example, electronic commerce. Embedded and hand-held applications: For example, underlying communications to and from embedded devices that route baggage through airports by means of an automatic baggage system.
bandwidth when you access the content on remote servers, Branch Cache copies content from your main office or hosted cloud content servers and caches the content at branch office locations, allowing client computers at branch offices to access the content locally rather than over the WAN. For more information about Branch Cache, see www.technet.microsoft.com/en-in/network/dd425028.aspx and www.technet.microsoft.com/en-us/library/hh831696.
4 Admin Specific Features Admin is a default user profile created for the user who is a member of the Administrator group. To log in as an Admin, see Automatic and Manual Logon. When you log in to your thin client device as an Admin, you can access certain notable extended features in the Control Panel. To access Control Panel, on the taskbar, click Start Menu > All apps > Control Panel. NOTE: Users can configure some of the features such as dual monitor display settings.
• Enabling Auto Logon • System Shortcuts • Viewing and Configuring SCCM Components • Devices and Printers • Configuring Dual Monitor Display • Managing audio and audio devices • Setting Region • Managing User Accounts • Using WDM Software for Remote Administration • Using Windows Defender • Custom Sysprep • Config Manager Sysprep Using Administrative Tools To access the Administrative Tools window, on the taskbar, click Start Menu > All apps > Control Panel > Administrative Tools.
• Automatic • Manual • Disabled NOTE: Make sure the Write Filter is disabled while managing the services. Using TPM and BitLocker A TPM is a microchip designed to provide basic security-related functions, primarily involving encryption keys. BitLocker Drive Encryption (BDE) is a full disk encryption feature which is designed to protect data by providing encryption for entire volumes.
CAUTION: To permanently save the information, be sure to disable/enable the Unified Write Filter (UWF). For more information, see Before Configuring your thin clients. NOTE: • For more information on using WDM for remote administration and thin client software upgrade, see Using WDM. • For details on Custom Field information, see the WDM documentation. Configuring the RAM Disk Size RAM Disk is a volatile memory space used for temporary data storage. It makes up the Z drive in the My Computer window.
Enabling Auto Logon Automatic logon to a user desktop is enabled by default on the thin client device. To enable or disable Auto Logon, and to change the default User name, Password and Domain for a thin client, use the Auto Logon feature. To enable/disable Auto Logon: 1 Log in as an Administrator. 2 On the Start menu, click All apps > Dell Thin Client Application. The Dell Thin Client Application window is displayed. 3 On the left navigation bar, click Auto Logon.
For more information on how to use the Configuration Manager Properties dialog box, see the SCCM documentation at the Dell Wyse Support Site. Devices and Printers To add devices and printers, use the Devices and Printers window. CAUTION: To refrain from cleaning up your settings, disable/enable the Unified Write Filter (UWF) and configure NetXClean. For more information, see Before Configuring your thin clients. To add a device or a printer to the thin client: 1 Log in as an Admin.
Configuring Dual Monitor Display You can use the Screen Resolution window to configure dual monitor settings on your Dual-Monitor Capable Thin Client device. For more information, see KB 24439 in the Wyse Knowledge base. To open the Screen Resolution window: 1 Log in as an Admin. 2 On the Start menu, click All apps > Control Panel > Display > Change Display Settings. The Screen Resolution window is displayed.
• Using the Sound Effects tab, you can configure the settings for environment and equalizer for an enhanced experience. • On the Default Format tab, you can select the sample rate and bit depth from the drop-down list. You can click CD Format or DVD Format buttons to choose the default best quality for that format on the device. 2 Click OK to save the settings. NOTE: • We recommend powered speakers. • You can also adjust the volume using the Volume icon in the notification area of the taskbar.
• c d To connect to the WDM server after a failed attempt, enter the Interval Between Retry Attempts that is the number of seconds between attempts. Configure the Discovery settings: • Select the Use all configured automatic discovery methods check box if you want to enable all of the following methods — they are used if they are configured. For more information on setting up the discovery options, see Installation Guide: WDM — for information on WDM software, see WDM Software for Remote Administration.
• Config Manager Sysprep does not have a dependency on Wyse Imaging solutions. • The scripts also enable retention of files related to HostName and Licensing Files. • SCCM captured WIM files can only be applied on Wyse/Dell imaged clients. • To manage Wyse/Dell images, use Dell wyse SCCM Adminstrator guide. • Large disk size management is not required because SCCM operates on WIM file format as an alternative to Disk based WDM imaging.
5 Additional Administrator Utility and Settings Information This chapter provides additional information about utilities and settings available for administrators.
sure to configure NetXClean to refrain from cleaning up any number of explicitly declared profiles. See Understanding the NetXClean Utility. • VNC Server: Upon successful thin client logon, the Windows VNC Server utility is automatically started. VNC allows a thin client desktop to be accessed remotely for administration and support. See Using Tight VNC (Server and Viewer) to Shadow a Thin Client.
instead copies the sector from the protected volume to the overlay and then modifies the overlay instead. If an application attempts to read from that sector, UWF returns the data from the overlay instead, so that the system maintains the appearance of having written to the volume, while the volume remains unchanged. NOTE: It is recommended that Write Filter is enabled during normal use of thin clients. It should be disabled only by administrator while making necessary changes.
NetXClean prevents unwanted or trash files from building up and filling the free space in the disk. The NetXClean utility is particularly important when multiple users have log-on rights to an thin client, as disk space can be quickly used by locally stored profiles and temporary caching of information.
CAUTION: Be careful of application settings that write to the C drive, which resides in disk space in particular, those applications which by default write cache files to the C drive on the local system. If you must write to a local drive, change the application settings to use the Z drive. The default configuration settings mentioned in Managing Users and Groups with User Accounts minimize writing to the C drive for factory-installed applications.
Participating in Domains You can participate in domains by joining the thin client device to a domain or by using roaming profiles. Joining a Domain 1 Log in as an administrator. 2 On the Start menu, click All apps > Control Panel > System. The System window is displayed. 3 In the Computer name, domain and workgroup settings section, click Change Settings. The System Properties dialog box is displayed. 4 5 Click Change option to change the domain or workgroup. a Click Domain option.
NOTE: If you use the Write Filter Enable icon to enable the Write Filter, the restart happens automatically. By default, the NetXClean utility purges all but selected profiles on the system when the thin client device starts up or when the user logs off. For information on NetXClean utility, see Understanding the NetXClean Utility. Using Roaming Profiles You can participate in domains by writing roaming profiles to the C drive.
Creating User Accounts Only administrators can create new user accounts locally or remotely through VNC. However, due to local flash or disk space constraints, the number of additional users on the thin client device should be kept minimum. CAUTION: To permanently save the information, be sure to disable the Unified Write Filter (UWF). 1 Log in as an administrator. 2 On the Start menu, click All apps > Control Panel > User Accounts. 3 On the User Accounts window, click Manage another account.
Changing the Computer Name of a Thin Client Administrators can change the computer name of a thin client. The computer name information and the Terminal Services Client Access License (TSCAL) are preserved regardless of the Unified Write Filter state (enabled or disabled). This maintains the specific computer identity information and facilitates the image management of the thin client. To change the computer name of a thin client device: 1 Log in as an admin.
6 System Administration To maintain your thin client device environment, you can perform local and remote system administration tasks.
2 Select the desired option and press Enter. Accessing Intel Management Engine BIOS Extension(MEBx) settings This setting is available only in clients ordered with Intel AMT support. During power up, when you press Ctrl+P, the control passes to the Intel® Management Engine BIOS extension (MEBx) Main Menu. The default username for accessing ME the admin and password is admin. There are two ways to configure Intel AMT : 1 Automatically, using a configuration server.
NOTE: 1 You can install other services and add-ins that are available from the Dell website for free or for a licensing fee. For more information, see the Dell Wyse Technical Support. 2 You can configure the thin client device to use Bluetooth- enabled Peripherals. TightVNC (Server and Viewer) To configure or reset a thin client device from a remote location, use TightVNC (Server and Viewer). TightVNC is primarily intended for support and troubleshooting purposes.
d e The VNC Authentication dialog box is displayed. Enter the Password of the thin client that is to be shadowed; this is the Primary Password of the thin client that is to be shadowed. Click OK. The thin client that is to be shadowed or operated or monitored will be displayed for the administrator in a separate window on the remote machine. Use the mouse and keyboard on the remote machine to operate the thin client just as you would if you were operating it locally.
7 Establishing a Server Environment This section contains information on the network architecture and enterprise server environment needed to provide network and session services for your thin client.
DHCP Options The DHCP options listed in Table 1 are accepted by the thin clients. Option Description Notes 1 Subnet Mask Required 3 Router Optional but recommended. It is not required unless the thin client must interact with servers on a different subnet.
190 WDM secure port Optional number, word, or two-bytes array. Specifies to use HTTPS to communicate with WDM instead of HTTP 192 WDM server port Specifies HTTP (non-secure) communication with WDM. 194 WDM server FQDN Optional. If this tag is specified, then defining tag 186 is not mandatory.
• View Agent: A software service that is installed on all guest virtual machines, physical systems or terminal servers. View Manager manages this software. The agent provides features such as Remote Desktop Connection monitoring, virtual printing, remote USB support and single sign-on. • View Client: It is locally installed software application that communicates with View Connection Server, to allow users to connect to their desktops using Microsoft Remote Desktop Connection.
