Windows 10 IoT Enterprise for Dell Wyse Thin Clients Administrator’s Guide
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018- 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................6 Technical support............................................................................................................................................................... 6 About this guide................................................................................................................................................
System Center Configuration Manager Client LTSB 2016.................................................................................... 21 Devices and printers........................................................................................................................................................ 22 Adding printers........................................................................................................................................................... 22 Adding devices........
6 System administration................................................................................................................................. 39 Accessing thin client BIOS settings............................................................................................................................... 39 Unified Extensible Firmware Interface and secure boot..............................................................................................39 Booting from DOS USB key ...............
1 Introduction Dell Wyse thin clients that run the Windows 10 IoT Enterprise operating system provide access to applications, files, and network resources. The applications and files are made available on machines hosting Citrix Receiver, Remote Desktop Connection, and VMware Horizon client session. Other locally installed software permits remote administration of the thin clients and provides local maintenance functions.
2 Getting started The Quick Start application launches when you boot into a thin client for the first time. This tool displays the software and hardware features of the thin client. It also provides information about the VDI applications, management software, and supported peripherals. You can also install the Wyse Easy Setup application using the Quick Start application. The Wyse Easy Setup application enables administrators to quickly and easily deploy configurations on thin clients.
Before configuring your thin clients Before you configure your thin clients, ensure that you configure Unified Write Filter and xData Cleanup Manager that protect your thin clients. The Unified Write Filter Utility prevents undesired flash memory writes, and xData Cleanup Manager cleans up extraneous information from being stored on the local disk. However, there are instances where administrators can retain the changed configurations after you log out and restart the thin client.
Using Action Center Action center displays important notifications from Windows and your applications on the taskbar, along with quick actions, which get you to your most-used settings and applications instantly. To view your notifications and quick actions, click the Action Center icon on the taskbar. You can also press Windows logo key+A.
Power state You can change the power state options of the thin client device by following the steps mentioned here: 1 On the taskbar, click the Start Menu button. 2 Click Power on the start menu, and select any of the options: • Sleep—This mode uses little power, your thin client device starts up faster. • Shut down—Preferred for closing all your open programs, and to shut down your operating system. • Restart—The thin client device is turned off and turned on instantly.
3 Accessible applications When you log in to your thin client as an administrator or a user, the Windows desktop displays certain extended features in the Start menu.
• WDM/WMS Packages—Displays the list of WDM and WMS packages that are applied to the thin client. • Copyrights/Patents—Displays copyrights and patents information. When you log in as an administrator, you can view the tabs such as Custom Fields, RAM disk, Auto Logon, System Shortcuts, and About and Support on the Dell Thin Client Application page. Energy Star logo (an electronic logo) for the Energy Star compliance is also displayed on the Dell Thin Client Application page.
You can select or clear the application check box. The selected applications are displayed on the virtual desktop. 8 On the virtual desktop, click Settings to refresh, add or delete server account, and log off. Configuring remote desktop connection session services Remote desktop connection is a network protocol that provides a graphical interface to connect another computer over a network connection. NOTE: If you use a Windows Server, or Citrix XenApp 5.
available on the network after you install the VMware Horizon 6. It provides virtualized or hosted desktops and applications through a single platform to end users. To connect to a virtual desktop, use the VMware Horizon Client window. To open and use the VMware Horizon Client window: 1 Log in as a user or an administrator. 2 Access the VMware Horizon Client window using one of the following options: • From the Start Menu, click VMware > VMware Horizon Client.
Double-click any of the applications to access them. You can also add your own applications from the server site. 5 To create a shortcut on your desktop, click Options > Create a shortcut on Desktop in the DELL – Ericom Application Zone window. 6 To log out, click File > Logout in the DELL- Ericom Application Zone window. To access the Ericom Connect-WebConnect client through the web browser: 1 Double-click the Internet Explorer icon. The Internet Explorer web page is displayed.
Overlay Optimizer Overlay Optimizer is a software component that works with Microsoft Unified Write Filter (UWF). Overlay Optimizer provides write protection and extends the uptime of devices. Overlay optimizer works on the Windows 10 IoT Enterprise operating system. The UWF protects the disk by storing the changes in the RAM overlay. When an application tries to write data to the disk, the write filter redirects the write operations to the RAM overlay.
4 Administrative features Admin is a default user profile created for the user who is a member of the administrator group. To log in as an administrator, see Automatic and manual login. When you log in to your thin client device as an administrator, you can access certain notable extended features in the Control Panel. To access the Control Panel, on the taskbar, click Start Menu > Control Panel.
Configuring component services To access and configure the component services, event viewer, and local services use the Component Services console. For more information, see Administrative Tools in Windows 10 at support.microsoft.com. Viewing the events To view monitoring and troubleshooting messages from Windows and other programs, use the Event Viewer window. In the Component Services console, click the Event Viewer icon from the Console Root tree.
1 Enter the BIOS mode. 2 In the TPM configuration, set Change TPM Status to Clear, and then apply the settings. 3 Reboot the device, and enter the BIOS mode again. 4 Set Change TPM Status to Enable and Activate. To encrypt the flash memory using TPM and BitLocker, do the following: 1 Enable TPM from the BIOS menu. 2 Modify the TPM related part of the script, based on the imaging solution.
CAUTION: To permanently save the information, ensure that you disable/enable the Unified Write Filter (UWF). For more information, see Before Configuring your thin clients. NOTE: For details about the custom field information, see the WDM and WMS documentation at www.dell.com/ support. Configuring RAM disk size RAM disk is a volatile memory space used for temporary data storage. It can also be used for temporary storage of other data according to administrator discretion.
CAUTION: To permanently save the information, disable/enable the Unified Write Filter (UWF). For more information, see Before Configuring your thin clients. NOTE: If auto login is enabled and you log off from your current desktop, the lock screen is displayed. Click anywhere on the lock screen to view the Logon window. Use this window to log in to your preferred administrator or user account.
Managing Windows-based Dell Wyse Thin Clients using System Center Configuration Manager Administrator’s Guide at support.dell.com/ manuals. Devices and printers To add devices and printers, use the Devices and Printers window. CAUTION: To refrain from cleaning up your settings, disable/enable the Unified Write Filter (UWF) and configure Application Launch Manager and xData Cleanup Manager. For more information, see Before Configuring your thin clients.
Configuring multi-monitor display You can use the Screen Resolution window to configure dual monitor settings on your dual-monitor capable thin client device. To open the Screen Resolution window, do the following: 1 Log in as an administrator. 2 Go to Start > Control Panel > Display > Change Display Settings. The Screen Resolution window is displayed. For detailed instructions on how to configure the screen resolution, go to www.microsoft.com.
6 In the Administrative tab, change the language to be displayed in programs that do not support Unicode, and copy the settings. Managing user accounts To manage users and groups, use the User Accounts window. To open the User Accounts window, do the following: 1 Log in as an administrator. 2 Go to Start > Control Panel > User Accounts. For more information on using the User Accounts window, see Managing Users and Groups with User Accounts.
C-A-D tool The C-A-D tool enables administrators to map the Ctrl+Alt+Del key combination of VDI applications to display the Ctrl+Alt+Del screen of the VDI application. If the C-A-D tool is enabled, you can use Ctrl+Alt+Del key combination for all VDI applications. Also, you can use Win+L and Ctrl+Alt+Delete key function in the remote session such as Remote Desktop, Citrix, and VMware sessions.
Viewing and exporting operating system image current manifest information 1 Log in as an administrator. 2 Go to Start > Control Panel > Dell Wyse Software Manifest Utilty. 3 Click Export Support Data. The data is exported to the default path C:/Users/Public/Public Documents/Wyse. NOTE: You can also export the data to a custom folder by selecting Custom Path and browsing to the required folder. 4 Click Support Directory. The DellTCASupportInfo folder is displayed.
5 Additional administrator utility and settings information This section provides additional information about utilities and settings available for administrators.
• Application Launch Manager— The Application Launch Manager (ALM) version 1.0 enables you to start any application based on predefined events such as service startup, user log off or system shutdown in session zero. The application also allows you to configure multi-level logs which is essential for easy troubleshooting. • xData Cleanup Manager— xData Cleanup Manager (xDCM) version 1.0 keeps extraneous information from being stored on the local disk.
CAUTION: Please follow proper write filter and Windows Page File usage instructions at all times. Such instructions include making sure that the write filter is enabled during regular use and is disabled only temporarily by an administrator when required for image upgrades, applying security patches, registry changes and application installation. The write filter should be re-enabled as soon as such tasks are completed.
Command-line options Description uwfmgr file commit C: This command-line commits changes to a specified file to overlay for a Unified Write Filter-protected volume. Administrator-level permissions are required to use this command. The parameter must be fully qualified, including the volume and path. uwfmgr.exe uses the volume specified in the parameter to determine which volume contains the file exclusion list for the file.
Setting Write Filter controls To view and manage UWF control settings, use the Unified Write Filter Control dialog box. To open the dialog box, double-click the UWF icon in the notification area of the administrator taskbar. When you configure UWF control settings, some of the fields are unavailable. You can select from the list of available fields during configuration.
Next Session retrieves the list of files or directories that are written through for the next session and the title of the pane is shown as Next Session Exclusion List. The system will not restart the thin client, and the changes are not committed until an administrator restarts the thin client device manually. Application Launch Manager The Application Launch Manager (ALM) version 1.
Table 5. Examples to configure nodes using xDCM Scenario Command Adding an application node that is used by ClientServiceEngine service to run the TestApp.exe file with an argument -t when you log off from the system. ALM.exe -Add -Application -Name:ExampleApp -Path:C:\Windows \System32\TestApp.exe -Arguments:"-t" -Event: USER_LOGOFF Deleting an application node from ExampleApp application. ALM.
Parameter Values Registry Name: [Folder/File/Registry name] Path: [Folder/File/Registry path] PathExclusions: Event: USER_LOGOFF SVC_STARTUP ON_SHUTDOWN CleanType: DIR_DELETE DIR_EMPTY CleanFrom: Disk Overlay Examples to configure nodes using xDCM Table 8.
To commit, exclude, or modify the debug configuration file, enter the following commands on the Debug Configuration Editor: • To commit the file and obtain the logfiles—DebugConfigEditor.exe -CommitLog -Path "DebugLog.xml". This command commits the file present in the path that is mentioned in Debug.xml. • To exclude the collection of logs from a folder mentioned in the Debug.xml—DebugConfigEditor.exe -ExcludeLog -Path "DebugLog.xml". • To configure the Debug.
Mapping network drives Administrators can map network drives. To map the network drive and retain the mappings after the thin client device is restarted, see Map a network drive at support.microsoft.com. Participating in domains You can participate in domains by joining the thin client device to a domain or by using roaming profiles. To join a domain, see 1 Log in as an administrator. 2 Go to Start > Control Panel > System. The System window is displayed.
b c d Join the domain. Restart the thin client. Enable the Unified Write Filter. NOTE: If you use the Write Filter Enable icon to enable the Write Filter, the thin client restarts automatically. Using Roaming Profiles You can participate in domains by writing roaming profiles to the C drive. The profiles must be limited in size, and it is not retained when the thin client device is restarted.
To edit the default settings of a standard user or administrator account: 1 On the User Accounts window, click Manage another account. The Manage Accounts window is displayed. 2 To change as required, select User. The Change an Account window is displayed. Now make the desired changes using the links provided. Configuring user profiles Open the User Accounts window as described in Managing User Accounts. CAUTION: • By default, all application settings are set to cache to C drive.
6 System administration To maintain your thin client device environment, you can perform local and remote system administration tasks.
Thin clients Guidelines to boot the thin client 5 Save the changes and exit. 6 From the pop-up menu, select your USB key, and boot as Normal. Booting from UEFI USB key The following table provides the guidelines to boot from a UEFI USB key on the supported thin client devices: Table 11.
Using Dell Wyse Management Suite Wyse Management Suite is the next generation management solution that lets you centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. The new Suite makes it easier to deploy and manage thin clients with high functionality and performance, and ease of use. It also offers advanced feature options such as cloud versus on-premises deployment, manage-from-anywhere using a mobile application, enhanced security such as BIOS configuration and port lockdown.
TightVNC—Pre-requisites Before TightVNC server installation on a remote machine, to access a thin client device you must know the following: • IP address or valid DNS name of the thin client device to shadow, operate or monitor. • Primary password of the thin client device to shadow, operate or monitor. NOTE: • To obtain the IP address of the thin client device, move the pointer over the TightVNC icon in the taskbar, • To configure TightVNC server, the default password is DELL.
• Block remote input on local activity 5 • No local input during client sessions In the Main server port box, select or type 5900. 6 In the web access port box, select or type 5800. 7 In the Screen poling cycle box, select or type 1000. 8 Click OK. NOTE: For security purposes, Dell recommends that the primary password be changed immediately upon receipt of the thin client and it is for administrator use only.
7 Network architecture and server environment This section contains information about the network architecture and enterprise server environment needed to provide network and session services for your thin client.
Option Description Notes 6 Domain Name Server (DNS) Optional but recommended 12 Hostname Optional 15 Domain Name Optional but recommended 43 Vendor Class Specific Information Optional 50 Requested IP Required 51 Lease Time Required 52 Option Overload Optional 53 DHCP Message Type Required 54 DHCP Server IP Address Recommended 55 Parameter Request List Sent by thin client 57 Maximum DHCP Message Size Optional (always sent by thin client) 58 T1 (renew) Time Required 59
Using Domain Name System Thin client devices accept valid Domain Name System (DNS) names registered on a DNS server available to the enterprise intranet. The thin client device sends a query to DNS server on the network to translate the name into the corresponding IP address. DNS allows hosts to be access by their registered DNS names rather than their IP address. Every Windows DNS server in Windows Server 2000 and later includes Dynamic DNS (DDNS) and every server registers dynamically with the DNS server.
– Manage virtual desktops and entitlements of desktops of the Windows users and groups. View Administrator also provides an interface to monitor log events and is installed with View Connection Server. • View Composer—To allow View Manager to rapidly deploy multiple linked clone desktops from a single centralized base image, View Composer software service is installed on the Virtual Center server.
8 Installing firmware using USB Imaging Tool Firmware installation is the process of installing the Windows 10 IoT Enterprise firmware on your thin client. Use the Dell Wyse USB Imaging Tool version 3.2.0 to install the Windows 10 IoT Enterprise image on your thin client. For information about installation instructions, see the Dell Wyse USB Imaging Tool version 3.2.0 User's Guide at downloads.dell.com/wyse/.
9 Frequently asked questions How to install Skype for Business To install Skype for business on your thin clients, do the following: 1 Log in as an administrator. 2 Disable Unified Write Filter. 3 Download the Skype for Business stand-alone (64-bit) from support.microsoft.com. 4 Double-click the .exe file, and click Run. 5 After the installation is complete, click Close. 6 Launch Skype for business. 7 On the license agreement screen, click Accept. 8 Enable Unified Write Filter.
• Microsoft System Center Configuration Manager (SCCM) • USB Imaging Tool For information about Wyse Management Suite and SCCM, see the respective guides at dell.com/support. For information about USB Imaging Tool, see Dell Wyse USB Imaging Tool User's Guide at downloads.dell.com/wyse.
10 Troubleshooting Keyboard customization issues To customize the keyboard language that is not supported by default, do the following: 1 Go to C:\Windows\system32\oobe. 2 Delete the oobe.xml file and the related subdirectories. 3 Customize the sysprep.xml file manually and set the keyboard, locales, and so on, to the respective language. 4 Deploy the .xml file manually, or by using SCCM or Custom Sysprep. All preferences for keyboard, locale, time zone, countries, and so on, are applied.
Using File Explorer You can use File Explorer to verify the size of your Z: (RAMDisk) drive. You must refresh the application to view the updated values. Blue screen error or BSOD issues A blue screen error or BSOD with error code CRITICAL PROCESS DIED is observed on Wyse 5070 thin client with Apacer Solid-State Drives running Windows 10 IoT Enterprise version 10.03.06.10.18.00.
