Administrator Guide

Issue Solution
C:\Program Files\VMware\VMware Horizon View Client
\vmware-view.exe—32-bit operating system
Admin UI settings are not reected immediately when you click
Apply.
Ensure that the write lter is enabled.
Wyse Easy Setup shell is not displayed when kiosk is set using Wyse
Management Suite or Admin UI.
• Ensure that Wyse Management Suite appliance mode is not set.
• Ensure that WDA build 14.0.0.216 or higher is installed before
installing Wyse Easy Setup and C:\Wyse\WDA\plugin
\qcplugin.json is available.
VMware shortcut is deleted from the public desktop after
unregistering Super Wyse from Wyse Management Suite.
• You can access VMware Horizon from the Start menu.
• You can congure VMware connection and push it from Wyse
Management Suite.
On Specic Languages Citrix connection shortcuts are not getting
created on the User Desktop when the congurations are pushed
from WMS Server.
• Enable the user permission for C://Users/Public/desktop to
everyone by pushing the script and ensure it is working.
• Deploy the following script as a batch le using standard
application deployment method from Wyse Management Suite:
icacls %public%\Desktop /grant Everyone:M
• To deploy the application policy using Wyse Management Suite,
see Dell Wyse Management Suite Version 1.3 Administrator's
Guide at www.dell.com/support
RDP and VMware icons are getting deleted when System
Background is set through Wyse Management Suite.
Deploy the conguration from server with all the required
connection details such as VMWARE, RDP, and Citrix.
To deploy the congurations for VMware, RDP and Citrix using
Wyse Management Suite, see Dell Wyse Management Suite
Version 1.3 Administrator's Guide at www.dell.com/support.
Microsoft Security Client message is displayed after installation of
Wyse Converter for PCs on every restart.
Update Windows KB.
The desktop background set through Wyse Management Suite is
not retained and the default background is displayed after restart.
If you do not see WCM splash screen—Conguration Apply
Status, log o and log in again to apply the conguration.
Operating system version for Windows 10 Enterprise—Chinese
simplied client is displayed as unknown is Wyse Management Suite
1.2 and 1.3.
Create a group of Windows Chinese simplied devices and deploy
the package.
C-A-D map key functionality fails to redirect Ctrl+F1 to Ctrl+Alt+Del
in XD session when the Desktop Viewer is enabled in the Citrix
server.
1 Disable the Desktop viewer in Citrix Virtual Apps and
Desktops server. For more information, see the How to
Congure Desktop Viewer article at support.citrix.com.
2 Replace the broker FQDN address with https://
CitrixBrokerServerFQDN/citrix/teststore/
PNAgent/config.xml in the Citrix Receiver window.
Unable to install Citrix Reciever when you log in as WyseAdmin. Log in as a local administrator and install Citrix Reciever. You can
also deploy Citrix Reciever using Wyse Management Suite.
Troubleshooting Wyse Converter for PCs 45