Administrator Guide
Introduction
Dell Wyse Device Manager (WDM) software is the premier enterprise solution for managing Dell Wyse thin and zero clients simply,
remotely, and securely. It enables IT professionals to easily organize, upgrade, control, and support thousands of Windows Embedded, Wyse
Enhanced Linux, Wyse ThinLinux, Wyse ThinOS, Wyse ThinOs Lite, and PCoIP zero client devices (ThreadX devices) across any LAN,
WAN, or wireless network.
The software uses industry standard communication protocols and a component-based architecture to eciently manage your network
devices. Dell Wyse Device Manager (WDM) includes an easy-to-use UI that enables you to easily perform all the device management
functions that are required to run and maintain your WDM Environment. You can access WDM UI using any of the supported browsers
from anywhere and can also perform all operations from web UI. The Web UI is user friendly and enables you to perform all the device
management functions easily.
Topics:
• Key Features
• Key Features of WDM Enterprise Edition
• Support Information
• Dell Wyse technical support
Key Features
The key features of WDMVXC-M are:
• Device Discovery - You can easily congure WDMVXC-M to discover devices on the network by setting up dierent subnets or IP
ranges. After you congure WDMVXC-M, you can easily nd and automatically add the devices to the system. Once they are added to
the system, the devices are available for easy future management.
• Device Management - WDMVXC-M allows you to view the status of your devices at any point time. WDMVXC-M can be congured
as to provide the information automatically about the status update of all your devices.
• Asset Information Collection - WDMVXC-M monitors and stores all asset information about each of the devices that includes
hardware asset information and software information that is installed on each device. Software information includes the operating
system, and information on all applications and add-ons that have been applied to the device.
• Remote Control of Devices and Device Shadowing - You can shutdown, restart, or wake-up devices in the same subnet and wake-up
devices across subnets from the remote console. You do not need to visit the end-user desktop. WDMVXC-M also provides your help
desk with a shadowing capability to diagnose issues within end-user environments from a remote location.
• Device Organization - WDMVXC-M is a robust management tool that allows you to organize your devices according to groups that
makes the most sense to your organization, regardless of the physical or network location of devices.
• Prole Manager- WDM enables you to deploy a predened conguration on a specied group of devices through prole manager.
These congurations are those that you create using the Dell Wyse Conguration Manager (WCM) and store them in a specied
repository.
• Software Deployment and Updates - WDMVXC-M allows you to easily deploy and update software and images on devices.
• Capture and Deployment of Device Software - With WDMVXC-M, you can create a reference device which includes the required
softwares for installation and to capture that device image. This allows you to clone the device conguration and the software installed
on the device across an entire installation.
• Device Update Scheduling - WDMVXC-M congurations allow you to schedule software deployment and updates to devices
(preventing down-time). You can schedule device updates immediately, at a pre-determined time, or when a device next boots.
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6 Introduction