Administrator Guide
PAD Imaging and Drag and Drop Features Not
Working on Linux Devices
Problem: The package drag-and-drop feature and PAD Imaging does not work on SUSE Linux devices with the MR3 build and the latest
WDM Agent version 5.3.06, when Windows Authentication is enabled on WDM with the HTTPS protocol enabled in the software
repository.
Solution: Enable Basic Authentication in IIS Manager or change the protocol to CIFS in the software repository.
Default Device Conguration Does Not Display
Exported Images
Problem: When you export a pulled image and re-register it in WDM, the DDC window does not display the image.
Solution:
1 Navigate to the folder where the .rsp le is located.
2 Open the le in notepad and make the following change:
Command=%imageread% to Command=%imagewrite%
3 Save and close the le. The image is displayed in the DDC window when you launch it in the WDM Console.
VNC Log Not Generated
Problem: The VNC Log may not be generated when you are using the FTP repository.
Solution: You must disable the rewall or add a specic inbound rule to generate the VNC log.
‘Update Now’ window is not displayed to the user for
WCM-Linux
Problem: Update Now window is not displayed to the user immediately after pushing the WCM le for Linux devices.
Solution: RebootQU is scheduled along with WCM conguration for Linux devices. This RebootQU is run when the device does partial or
Full check-in or Administrator must refresh the device manually.
Not able to push pulled image back to T50 device
Problem: Not able to push pulled image back to T50 device having 8MB MICRON chip.
Solution: Re-register the pulled image by removing <wdmMessage><\wdmMessage> tag from the .rsp le.
PCoIP Language package deployment failed
Problem: Language package created using PCoIP Conguration package creation tool failed to deploy.
Resolution : If both Connection Management interface and VMware View server details are given at a time, Deploying the language
package is failed. Because both settings are mutually exclusive.
Troubleshooting
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