Dell Wyse Management Suite Version 2.1 Release Notes August 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Release summary..........................................................................................................4 Priority and recommendations..........................................................................................................................................4 Chapter 2: Compatibility............................................................................................................... 5 Supported thin clients on Wyse Management Suite................
1 Release summary Wyse Management Suite is the next generation thin client management software that enables organization to deploy, group, and manage devices. Wyse Management Suite can be installed on-premise in your organization's private cloud, or you can take advantage of Wyse Management Suite available as Software as a Service (SaaS) for automatic maintenance of software without any management software to install.
2 Compatibility Supported thin clients on Wyse Management Suite Table 1. Supported thin clients on Wyse Management Suite Thin Clients Device Type Build number and Wyse Device Agent versions Linux ● Wyse 5010 Thin Client 11.3.110 ● Wyse 5020 Thin Client Wyse Device Agent 2.0.3-00.1 and later Platform Utility 1.0.3-0.1, 1.0.4-0.1 and later ThinLinux 1.x ● Wyse 5020 Thin Client ● Wyse 5060 Thin Client 1.0.7.1 and 1.0.7 Wyse Device Agent 2.2.23-00.02 and later Platform Utility 1.0.26-0.
Table 1. Supported thin clients on Wyse Management Suite (continued) Thin Clients Device Type Build number and Wyse Device Agent versions ThinOS ● Wyse 3010 Thin Client ● Wyse 3020 Thin Client ● Wyse 3030 LT Thin Client with ThinOS ● Wyse 3030 LT Thin Client with PCoIP ● Wyse 5010 Thin Client with ThinOS ● Wyse 5010 Thin Client with PCoIP ● Wyse 7010 Thin Client with ThinOS ● Wyse 5040 AIO Thin Client ● Wyse 5040 AIO Thin Client with PCoIP 8.5_024, 8.
Supported operating system matrix Table 2.
3 New and enhanced features BIOS configurations and BIOS firmware support for ThinOS 9.x BIOS configuration settings and BIOS firmware can be deployed to ThinOS 9.x devices using Wyse Management Suite 2.1. You can deploy the BIOS packages using the Groups & Configs page, or using an application policy. This feature is applicable only for Wyse Management Suite with pro license type.
You can deploy firmware, application, and BIOS packages using subnet mapping from Wyse Management Suite 2.1 .You can upload and deploy multiple firmware packages from the remote repository, tenant cloud repository, or operator cloud repository. If any mapped repository is not reachable through the subnet, it automatically reconnects to the alternative URLS such as Tenant Cloud Repository URL or Operator Cloud repository URL. This feature is not applicable for ThinOS 9.x devices.
4 Fixed issues Table 4. Fixed issues Issue ID Description WMS-220 Fixed an issue where all device details were exported when you try to export the details of only the filtered devices. RAPTOR-886, WMS21-26 Fixed an issue where the Search by Name field does not work in the Device page when you search for devices that do not exist. RAPTOR-880, WMS21-18 Fixed an issue where the users could perform other operations when any firmware or package file upload is in progress.
5 Known issues Table 5. Known issues Issue number Issue description Workaround RAPTOR-1220 Policy removal feature is not present in ThinOS 9.x. The Reset button for each field in the ThinOS 9.x page can be used for removing policies. RAPTOR-979 Child domain users and child groups are not listed after importing from Active Directory. There is no workaround. WMS-239 Sync BIOS Admin Password option from the Jobs page shows successful, but the setting does not apply in BIOS.
6 Important notes Wyse Management Suite upgrade path Table 6. Wyse Management Suite upgrade path Upgrade type Upgrade path Compatibility 1.4 to 2.1 1.4 > 1.4.1 > 2.0 > 2.1 Supported* 1.4 > 2.1 Supported* 1.4 > 2.0 > 2.1 Supported* 1.4.1 > 2.0 > 2.1 Supported* 1.4.1 > 2.1 Supported* 2.0 > 2.1 Supported 1.4.1 to 2.1 2.0 to 2.1 NOTE: * indicates that you must run the WMSUpgradeFix_1.0 zip file before upgrading Wyse Management Suite version 1.3, 1.4, or 1.4.1 (upgraded from 1.0 or 1.
Table 8.
7 Installing package or upgrading image Downloading the installation file 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request... field, type the Service Tag or the model number of your device, and click Search. 3. On the product support page, click Drivers & downloads. 4. Select the appropriate operating system. 5. From the list, locate the file entry and click the download icon.
8 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product. 4. Click Documentation. Accessing documents using product selector You can also access documents by selecting your product. 1. 2. 3. 4. 5. 6. Go to www.dell.com/support.
9 Contacting Dell Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for technical support or customer service issues, see www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
