Administrator Guide

Device fails to register to Wyse Management Suite
when WinHTTP proxy is configured
WDA is a WinHTTP Client and fetches WinHTTP proxy information from the local system.
If you have configured WinHTTP Proxy and the device fails to contact the Wyse Management Suite server, do the following to enable the
Proxy Information available at the system level:
• Case 1—When the device is added to a domain, enable IE-Proxy Configurations for each user using the Group Policy from the
domain. You must configure the Group Policy from domain controller to enable IE-Proxy configurations for each client, and not for
each user.
Go to Computer Configuration\Administrative Templates\Windows Components\Internet Explorer\Make
proxy settings per-machine, and select Enable. Also, go to IE Settings > Internet Options > Connections
> LAN Settings in the Internet Explorer, and enable Automatically detect settings.
• Case 2—When the device is not added to a domain, go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft
\Windows\CurrentVersion\Internet Settings and create a 32-bit DWORD called ProxySettingsPerUser, and set it to
0. Also, go to IE Settings > Internet Options > Connections > LAN Settings in the Internet Explorer, and enable
Automatically detect settings.
RemoteFX USB redirection Policy does not get
applied for USB mass storage devices
Steps
1. Log in to the device as an administrator.
2. Disable the Write Filter.
3. Go to Run command and type Regedit.
4. Go to HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services\Client
\UsbSelectDeviceByInterfaces.
5. Add string registry key as 100 and set the value as for Mass Storage Device as {53F56307-B6BF-11D0-94F2-00A0C91EFB8B}
for CD ROM : {53F56308-B6BF-11D0-94F2-00A0C91EFB8B}.
NOTE: Flower brackets are mandatory.
Troubleshooting your device 101