Administrator Guide
By default, you have eight attempts to verify the one time passcode. If you fail to verify the passcode, the account will be locked. Only
global administrators can unlock locked accounts.
Enabling multi-tenant accounts
This section allows you to create tenant accounts which can be managed independently of one another. You can manage the
organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating
system images, application, rules, alerts, and so on. The high level operator creates these organizations.
To enable multi tenant accounts, do the following:
1. Log in to the Wyse Management Suite portal and click the Portal Admin tab.
2. Select Multi-Tenant under Console Settings.
3. Select the check box to enable multi-tenant option.
4. Enter the following details:
• User name
• Password
• Confirm password
• Email
5. Click Save Settings.
Generate reports
You can download reports of the jobs, devices, groups, events, alerts, and policies. The reports can be shared with the administrator if you
want to troubleshoot the end points.
Steps
1. Go to Portal Admin > Reports.
2. Click the Generate Report option.
The Generate Report window is displayed.
3. From the Type drop-down list, select the type of the report.
4. From the Groups drop-down list, select the group.
5. Select the delimiter.
6. Click Save.
Enabling custom branding
About this task
This option allows you to add the name of your company and its logo or brand. You can upload your own header logo, favicon, add a
header title, and change header colors to customize the Wyse Management Suite portal. To access and specify custom branding:
Steps
1. Go to Portal Administrator > Account > Custom Branding.
2. Click Enable Custom Branding.
3. In Header Logo, click Browse and select and select the header logo image from the folder location.
The maximum size of the header logo must be 500*50 pixels.
4. Enter the title under in Title option.
5. Select the Display title in browser window/tab check box to view the title in the browser.
6. Enter the color codes for Header background color and Header text color.
7. Click Browse and select the Favicon.
The favicon appears in the browser address bar next to the website URL.
NOTE: You must save the images as .ico files only.
8. Click Save Settings.
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Portal administration