Dell Wyse Management Suite Version 1.4.
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Contents 1 Introduction to Wyse Management Suite........................................................................................ 9 2 Getting started with Wyse Management Suite...............................................................................10 Logging in to Wyse Management Suite on public cloud................................................................................................. 10 Prerequisites to deploy Wyse Management Suite on the private cloud.............................
Configuring VNC settings.............................................................................................................................................80 Configuring domain settings........................................................................................................................................ 80 Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise.......................................
Configuring desktop experience.................................................................................................................................128 Configuring network settings..................................................................................................................................... 129 Configuring security and lockdown settings.............................................................................................................129 Configuring other settings..
Requesting a log file...........................................................................................................................................................156 Troubleshooting your device............................................................................................................................................ 156 6 Apps and data...........................................................................................................................
Importing the CSV file....................................................................................................................................................... 179 11 Portal administration................................................................................................................ 180 Adding the Active Directory server information............................................................................................................
C Supported thin clients on Wyse management Suite..................................................................... 207 D Wireless profiles password editor...............................................................................................210 Configuring windows wireless profile.............................................................................................................................. 210 Configuring the Wireless Profiles Password Editor.......................................
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, managefrom-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on the private cloud Table 1.
• • • • • • • • The Groups & Configs page employs a hierarchical group policy management for device configuration. Optionally, subgroups of the global group policy can be created to categorize devices according to corporate standards. For example, devices may be grouped based on job function, device type, and so on. The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite.
You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group. Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based on the device time zone or any other specified time zone. Inventory of devices—This option can be located by clicking the Devices tab.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
View the list of events The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: 1. Click Dashboard. The events summary is displayed. 2. Click View All Events. The Events page is displayed with list of all the events. View the device status The Display section provides the summary of device statuses.
6. Click Change Password. Log out To log out from the management console, do the following: 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click Sign out.
4 Managing groups and configurations The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policies and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. Figure 2.
After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the thin clients. NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect. However, most of the settings on ThinOS, you must restart the device for the changes to take effect.
NOTE: • The group token must contain an uppercase letter, a lowercase letter, a number, and a special character. • The devices can be registered to a group by entering the group token which is available on the device registration screen. 4. Click Save. Remove a group As an administrator, you can remove a group from the group hierarchy. To remove a group, do the following: 1. In the Groups & Configs page, under Group Tree Hierarchy, click the icon.
1. In the Devices page, click the device you want to configure. The Device Details page is displayed. 2. In the Device Configuration section, click Create/Edit Exceptions. Export group policies The Export Policies option enables you to export the policies from the current group. This option is available for Wyse Management Suite PRO license users. 1. From the Groups & Configs page, select the group that you would like to export policies from. The group must have configured policies. 2.
NOTE: • Only the device type configurations that are selected can be imported. • Policies that are defined in the target group for the selected device type are removed before applying the new policies of the same device type. • When you import a policy from a file, and if there are references or invalid dependencies, the import fails and an error message is displayed. To import the group policies from the Edit Policies page, do the following: 1.
• LPT port bind ThinOS—Wizard mode Use this page to configure the most frequently used parameters for the ThinOS devices. To configure the policy settings, do the following: 1. Select Wizard as the mode of configuration. 2. The following are the available policy settings on the ThinOS—Wizard mode page. Figure 3.
Option Description • Low—All settings are enabled on the local client. Show Display Settings (8.5+) Select this option to configure the display settings. From the dropdown menu, select a group to set the configuration access. Allow lock down Select this option to save the privilege level to the device so that the privilege level is also used when there is no network connection or when the configuration could not be fetched from the server. This is applicable is the privilege level is high.
Configuring visual experience Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session functionality. Table 5. Configuring desktop appearance Option Description Desktop Wallpaper Displays only the images that are uploaded to the file repository. When you select this check box, the wallpaper file and the wallpaper layout drop-down menus are displayed. Company Logo Displays the logo on the device login screen.
Table 8. Configuring Sign-on settings Option Description Domain List (8.5+) Enter the list of domains to sign-in to the broker server. Separate the names by a semi-colon. Table 9. Firmware upgrade Option Description Disable Live Upgrade Live Upgrade enables the thin client immediately after download and applies the new firmware based on defined policies. If you prefer that the thin client should only check for new firmware on each boot, then disable the Live Upgrade feature.
Option Description Sessions to connect automatically Select this option to automatically connect to the session. NOTE: The name of the desktop or application is case sensitive. Use a semicolon to separate the multiple sessions which must be initialized automatically. Reconnect At Logon From the drop-down menu, select your preferred option. You can reconnect to both disconnected and active sessions. This option is applicable only for Citrix. Security Mode Select this option to set a security mode.
Configuring general settings Use the General Settings page to configure the thin client general settings, such as auto power settings, local settings, mirror file server settings, and terminal settings for ThinOS 8.5 and later version devices. Table 12. Configuring general settings Option Description Auto Power The Auto Power check box specifies about how the system starts when the power is first applied to the unit. Table 13.
Table 16. Configuring Wyse Management Suite Agent settings Option Description Enable Reminder If this setting is enabled, a warning dialog is displayed on the thin client when a reboot is required after a policy change. Table 17. Configuring audio settings for ThinOS 8.6 and later versions Option Description Configure Audio settings Select this option to configure the audio settings.
Option Description Mouse Speed From the drop-down list, select the mouse speed is sufficient. Mouse Swap Select this option to enable the mouse swap buttons. Touch Screen Drag Select this option to enable the drag option on the touch screen. Invert Scroll Wheel Select this option to invert the mouse scroll wheel. Big Cursor Select this option to increase the local mouse to twice as normal one. Disable Select this option to disable the mouse pointer on the screen.
Configuring security settings Use the Security Settings page to configure the ThinOS thin client security settings, such as sign on settings, privilege settings, the Gkey reset, and so on. Table 21. Configuring sign on settings Option Description Require domain login From the Require domain login drop-down menu, select the preferred option. Disable guest user Select the check box to disable the local guest user account.
Option Description Remove Certificate (8.5+) Select this option to remove the certificate. Delete Certificate (8.5+) Select this option to delete the certificate. Enter the certificate name which you want to delete. Auto-install Certificates Select this option to install the certificate automatically. Disable ThinPrint Service Select this option to disable the ThinPrint service. Encrypt local Flash Select this option to configure the local settings, and set the user credentials.
Table 27. Configuring WDM services Option Description Disable WDM Services Select this option to disable the WDM service. Quick Mode (8.5+) Select this option to speed up the boot time for the ThinOS devices. Configuring keyboard settings Use the Keyboard Settings page to configure the keyboard layouts, and the behavior of keyboard shortcuts for ThinOS 8.5 and later version devices. Table 28.
Option Description Multi Monitor Support This option is enabled if you select Enable multiple monitors in the Monitors drop-down list. Click + Add Item to configure the multiple monitor setup. Main Screen Select this option to access the main screen. From the Main Screen drop-down menu, select your preferred screen ID. For the dual monitor mode, you must select either Screen 1 or Screen 2. Alignment Select this option to align the monitor screen.
Table 32. Configuring multi-touch settings Option Description Multi-touch Select this option to enable multi-touch support on Dell P2418HT and ELO touch monitors. Multi-touch is not supported on local ThinOS UI and only works with RDP connections. Table 33. Configuring screen saver settings Option Description Screen saver (8.5+) Enter the screen saver time in minutes. Lock the terminal (8.5+) Select this option to set the terminal in lock state when the screen saver time is activated.
Table 35. Configuring visual experience Option Description Classic Desktop vs Zero Launchpad Select this option to define the desktop experience. NOTE: Zero Launchpad is recommended for ThinOS Lite or Xenith devices, and for full screen sessions. Classic Desktop is recommended for seamless applications. Prevent toolbar from closing unless mouse focus moves away Select this check box if you want to prevent the toolbar from closing unless mouse focus moves away.
Option Description Reboot/Shutdown End Enter the time to stop the system restart or shut down process. Set the time in 24-hour format. Days Select the check box to specify the days when you want to restart or shut down the system. Week From the drop-down menu, select the number of weeks after which the thin client must reboot. Configuring device information Use the Device Info page to set the ThinOS device details. Table 37.
Table 41. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day that you want the system to turn on automatically. Table 42. Configuring USB Option Description Enable Rear-Left Dual USB 2.0 Ports Select this check box to enable the device attached to this port. If you select this check box, the device is available to the operating system. However, if the USB port is disabled, the operating system cannot detect the device attached to this port.
Option Description Firmware Update Logic This parameter determines how the thin client behaves when the new firmware is published from the management console. From the drop-down menu, select any one of the following options: • • • Do not update—Thin client ignores the firmware versions assigned to the management policies. New firmware only—Thin client updates the firmware only when a newer version is assigned to the management policy.
Option Description • Enable selective manual overrides—Select this option to manually override the selected devices with specific client configurations. Monitor Select this option to manually override the monitor settings. This option is applicable if you have selected the Enable selective manual overrides option. Mouse Select this option to manually override the mouse settings. This option is applicable if you have selected the Enable selective manual overrides option.
Configuring central configuration settings Use the Central Configuration page to specify a file server where the ThinOS thin clients checks for configuration and image updates. Table 49. Central configuration Option Description File Server/Path Enter the full path of folder that contains the wnos file. Supported protocols include ftp, http, and https. The default protocol is ftp. User Enter the user name to access the file server. Password Enter the password to access the file server.
Option Description Automatically Connect to sessions Select this option to automatically connect to the session. This option is applicable only for Citrix, VMware, and vWorkspace. Use recommended settings for settings Select this option to choose the recommended settings. This option is applicable only for Citrix. Manually define direct RDP connections Select this option to define the RDP connections manually. If you select this option, the Direct Connection box is displayed.
Option Description Session Window Behavior Select this option to set the session window behavior. From the drop-down list, select whether the remote connection should be started in the window mode or full screen mode. This option is applicable only for Citrix. NOTE: The Zero launchpad mode only supports the full screen sessions, and the window mode is launched on a single screen. The full screen spans between two monitors. USB Redirection Technology Select this option to enable USB redirection.
Option Description Enable USB Redirection Select this option to enable the USB redirection. From the dropdown menu, select any one of the following options: • • • No Yes, redirect all USB devices Yes, but exclude some devices NOTE: You also have an option to exclude disk, printer, audio, and video devices. Mouse Queue timer Select this option to set the mouse queue timer in an ICA or RDP session. The range of the mouse queue timer is 0–99. Table 56.
Option Description Map Disks Select this option to enable map disks. You can automatically connect the USB drives for ICA and RDP connections when the session starts. Disks Read Only Select this option to enable read-only disks. Enable USB Redirection Select this option to redirect the USB drives to the remote session. From the drop-down list, select your preferred option.
Table 59. USB redirection settings Option Description Force Redirect Enter the force redirect device ID. Force Local Enter the force local device ID. Redirect Type From the drop-down list, select the redirection type. NOTE: If PCoIP or Blast connection type is selected, then do not select any value. Interface Redirect Select this option to enable the interface redirection option.
Option Description Enable Windows Authentication Select this option to enable Windows authentication. If enabled, the OneSign sign fails. Sign in to the predefined broker with Windows credentials. Auto-Access From the drop-down menu, select your preferred option. Net BIOS Domain Name Select this option to enable the Net BIOS domain name option. If enabled, the Net BIOS domain name is listed in the imprivata domain list. Suspend Action From the drop-down menu, select your preferred option.
Option Description switching, automated workflow, unique proximity badge features, optional PIN, remote access solutions with second factor authentication, and roaming sessions which allows immediate reaccess to the work at any computer. HealthCast LogLevel From the drop-down menu, select your preferred option. HealthCast LogLevel allows separation of the software that generates messages, the system that stores the messages, and the software that reports and analyzes the messages.
Option Description User name Enter the user name for the authentication purpose. Password Enter the password for the authentication purpose. Domain Enter the domain name for the authentication purpose. CAG External Select this option to use external network mode directly without checking specific frames transmitted by the access points to announce their presence. CAG User As UPN Select this option to send the username to the server in UPN format. Table 68.
Table 70. Configuring multimedia settings Option Description HDXFlashUseFlashRemoting Select this option to specify whether to use HDX Flash Redirection or not. HDXFlashEnableServerSideContentFetching Select this option to specify whether to use server side content fetching or not. EnableRTME Select this option to start the RTME service. FlipByTimer Select this option to choose the screen refresh method.
Configuring Microsoft broker connection settings Use the Microsoft Broker connection settings page to configure the Microsoft broker connections for ThinOS 8.5 and later version devices. Table 73. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address. NOTE: You must specify between HTTP:// or HTTPS://. Sessions to connect automatically Select this option to automatically connect to the session.
Option Description NOTE: If you select the TCX USB Redirection option, you require an additional TCX Server Suite. Color Depth Select this option to configure the features of an RDP protocol. Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a number from 128 to 1024. 4 Pixel Aligned Session Width Select this option to enable the 4 pixel aligned session width. Auto-Detect Network Select this option to automatically detect the terminal server gateway. Enable RDP H.
Configuring direct RDP connection settings Use the Direct RDP Connection settings page to configure the RDP connections which can be accessed ThinOS 8.5 and later version devices. Table 79. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Host Name or IP Address Enter the host name or IP address of the connection.
Option Description Default color depth for the connections Select this option to define the screen color depth of the connection. Table 82. Configuring advanced settings Option Description Connection Display Select this option to set the screen resolution on the remote desktop. Turn Compression off Select this option to compress the files and to reduce the time required to download the files. Auto-Detect Network Select this option to automatically detect the terminal server gateway.
Table 85. Configuring connection settings Option Description Host or Application From the drop-down list, select your preferred option. Host Name or IP Address Enter the host name or IP address of the connection. Browser IP Enter the list of IP addresses or DNS registered names. Encryption Select this option to set an encryption level. From the drop-down menu, select your preferred option. Resolution Select this option to set the resolution for your monitor.
Configuring global printer settings Use the Global Settings page to configure global printer settings for ThinOS 8.5 and later version devices. Table 89. Configuring default printer settings Option Description Default Printer Select this option to set a printer as a default printer. PrinterMap settings The files uploaded to Apps and data > File repository > Inventory are displayed. From the drop-down menu, select the mapping file.
Option Description EnableLPD This option is applicable only for local printer and SMB printer. Select the check box to enable the LPD service. Configuring WLAN global settings Use the WLAN Global Settings page to configure WLAN global settings for ThinOS 8.5 and later version devices. Table 92. Configuring WLAN global settings Option Description Roam Sensitivity Select this option to choose the sensitivity level of wireless roaming. Disable Band From the drop-down menu, select the preferred option.
Table 94. Configuring basic settings Option Description SSID Enter the name of the Service Set Identifier (SSID) connection. Mode From the drop-down menu, select the type of mode based on your requirement. Table 95. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise Option Description EAP Type From the drop-down menu, select your preferred option. FAST Type This option is applicable only for EAP-FAST[8.3]. From the dropdown menu, select your preferred option.
Configuring LAN connections Use the LAN Connections (8.6+) page to configure the LAN connections for ThinOS 8.6 and later version devices. Table 96. Configuring IEEE 802.1X settings Option Description Network Type From the drop-down list, select the preferred option. The system automatically restarts and the changes to network type are applied. NOTE: If you make any changes to this setting, the thin client reboots. From ThinOS 8.
Option Description LEAP Password Enter the leap password in the provided field. This option is applicable only for EAP-LEAP. Server Validate Select this check box if you want the system to validate the server connection. This option is applicable only for EAP-TLS and EAPPEAP. Server Check Select the check box to check the sever connection. This option is applicable only for EAP-TLS and EAP-PEAP. Server Name Enter the server name. This option is applicable only for EAP-TLS and EAP-PEAP.
Option Description Location Enter the location name. Organization Enter the organization name. Organization Unit Enter the organization unit name. Common Name Enter the common name such as, $TN.dellwyse.com. You can use the terminal name as part of the common name. Email Enter the e-mail address. Key Usage Select the preferred key usage option. Key Length From the drop-down list, select the key length of the client certificate in bits.
Edit the Windows Embedded Standard policy settings To edit the Windows Embedded Standard (WES) policy settings, do the following: 1. Click Groups & Configs. The Groups & Configs page is displayed. 2. Click the Edit Policies drop-down menu. 3. Click WES. The WES page is displayed.
Option Description • • • Portrait • Landscape—flipped • Portrait—flipped Enable Multi Monitor—Select this option to enable the multi monitor setting. Multi Monitor Support—From the drop-down list, select monitor resolution, monitor rotation, refresh rate, color depth, span position, display identifier, and remove. Monitor Resolution (Primary) Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution that suits your monitor type.
Table 101. Configuring keyboard options Option Description Language Select this option to choose one or more input languages for your keyboard. From the drop-down menu, select your preferred keyboard input language. Default Keyboard Layout Select this option to set an appropriate keyboard layout. From the drop-down menu, select your preferred keyboard layout.
Option Description • • • Citrix Remote Desktop Protocol (RDP) VMware Table 102. Configuring mouse, basic mouse, mouse pointer, and mouse vertical options Option Description Mouse Speed Select this option to specify the speed of the mouse pointer when moving the mouse device. Left-handed Mouse Select this option to swap the left and right-click mouse buttons. Click Lock Select this option to use the highlight or drag function without holding down the mouse button.
Option Description Microphone Volume Select this option to adjust the volume of your microphone. From the drop-down menu, select your preferred volume option. Configuring desktop experience Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Windows Embedded Standard devices. Table 105. Configuring desktop experience Option Description Desktop Wallpaper Select this option to set a wallpaper for your desktop.
Option Description Disable USB Storage Device Access Select this option to disable the USB mass storage device access for non-administrator users. Disable Print Screen Select this option to disable the print screen functionality for nonadministrator users. Disable Task Manager Select this option to disable the task manager access for nonadministrator users. Table 108.
Option Description Local User Password Enter the Windows password for the local user account. The password must be a minimum of 8 and a maximum of 32 characters. Configuring other settings Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Windows Embedded Standard devices. Table 112. Configuring appliance mode Option Description Appliance Mode Select this option to set an appropriate mode for the appliance.
Table 116. Configuring shared drives Option Description Shared Drive Select this option to add a shared drive to your device. Click Add Shared Drive. Enter the share name, remote drive path, user name, and password for the shared drive. NOTE: To delete a shared drive from the list, select the shared drive that you want to remove and click Remove. Table 117. Configuring clock settings Option Description Clock1 Select this option to configure Clock 1 on your device.
Option Description Domain Name Select this option to define a domain name for the Citrix connection. This option is enabled if you select the Connection Type as Published Applications (XenApp). Window Size Select this option to specify the window size for the Citrix connection. From the drop-down menu, select a window size. This option is enabled if you select the Connection Type as Published Applications (XenApp).
• • Domain user must log in to the device. The following are the prerequisites that enable end to end Pass-through authentication if you select the authentication method as Smart card Authentication: • Single sign-on feature for the Citrix receiver must be enabled on the device. • The target device must be added to the domain. • Domain user must log in to the device with the smart card. For more information, see the Configure domain pass-through authentication article at docs.citrix.com. Table 119.
Option Description NOTE: To delete an item from the list, select the item you want to remove, and click Remove. Configuring remote connection settings—VMware Use this page to configure the VMware connection settings for the Windows Embedded Standard devices. Table 123. Configuring remote connections—VMware Option Description Connection Name Select this option to define the name to identify the connection.
Option Description Broker Select this option to define the hostname or IP address of the View Connection broker. Broker History Select this option to specify the previously used hostname or IP address of the View Connection broker. After the VMware configurations are applied, two VMware shortcut icons are displayed on the user desktop, • • VMware icon—default Vmware icon with the name provided using the Wyse Management Suite server.
Option Description • • Use default settings Local IP addresses only Table 126. Configuring display settings Option Description Fullscreen Select this option to set the connection window in the full screen mode. After the full screen mode is enabled, from the drop-down menu, select the window size. Display Connection Bar Select this option to display the connection bar in the fullscreen mode. MultiMonitor Support Select this option to enable the multi-monitor support.
Table 128. Configuring local resources Option Description Redirect Clipboard Select this option to use the local clipboard of the device in the remote connection. Redirect COM Ports Select this option to use the local COM (serial) ports of the device in the remote connection. Redirect DirectX Select this option to redirect DirectX on the client computer and make it available in the remote connection. Redirect Drives Select this option to use the local drives of the device in the remote connection.
Option Description 1. Click Add Site, and enter the folder name, URL, and description. 2. Click Create Shortcut to create a shortcut for the site. 3. Click Remove to delete a site from the list. NOTE: URL must begin with Https:// when the Trusted Sites check box is selected. Require Server Verification (https:) for all sites in the zone Select this option to enable a server verification for all sites in the zone. Table 131.
Table 135. USB configuration Option Description External USB Ports Select this check box to enable the device attached to this port. The device is also made available to the operating system. If a USB port is disabled, operating system cannot detect any device attached to the port. Table 136. Configuring wireless settings Option Description EnableBluetooth Select this check box to enable Bluetooth. WLAN/GPS Select this check box to enable WLAN/GPS.
Table 142. System configuration Option Description Sound Device Select this check box to enable the sound device. Microphone Select this check box to enable the microphone. Speaker Select this check box to enable the speakers. Table 143. Configuring security settings Option Description Admin Setup Lockout Select this check box to prevent users from entering Setup when the Admin password is set. Table 144.
Option Description • Wake On LAN On From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal. Configuring device information Use the Device Info page to set the device details. Table 149. Configuring device information Option Description Location Enter the device location. Contact Enter the device contact. Custom 1 to 3 Enter the custom values.
Option Description Application Exit Action From the application exit action drop-down list, select any one of the following options: • • • • Shutdown upon Exit Restart upon Exit Logout upon Exit Persistent upon Exit This setting is applicable when you have configured at least one of the remote connections. App State Retry Count Enter the number of times the application should attempt to open in the Wyse Easy Setup shell.
Configuring VNC settings Use this page to configure the VNC settings. Table 156. Configuring VNC Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline the VNC shadowing VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters.
Option Description • • PS2: Port is configured for IBM PS2 compatibility. ECP: Port is configured for extended capability port protocol. NOTE: This option is available for Wyse 5070 Extended thin client when the add-on card is installed. Serial Port 1 From the drop-down list, select the option to determine how the serial port on the docking station operates. This option allows you to avoid resource conflicts between devices by disabling or remapping the address of the port.
Table 161. Configuring power management settings Option Description Wake On LAN From the drop-down list, select any option to allow the thin client to power up from the OFF state. You can trigger a thin client to power up from the OFF state by using a LAN signal. AC Recovery From the drop-down list, select any option to specify how the system operates when the AC power is restored. Table 162.
Table 166. Video Option Description Primary Video Device Slot From the drop-down list, select your primary video device slot. Table 167. USB configuration Option Description Enable Rear USB Ports Select this check box to enable the operating system to detect the devices that are attached to the rear USB port. However, if the USB port is disabled, the operating system cannot detect the device that is attached to the rear USB ports.
Table 172. Configuring BIOS Admin Password Option Description Admin Password Select this check box to set the administrator password. Table 173. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day you want the system to turn on automatically. Table 174. Reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart.
Option Description UEFI Capsule Select the check box to update the BIOS through UEFI capsule firmware update. Table 178. Configuring power management settings Option Description Wake On LAN From the drop-down list, select any option to enable the thin client to power up from the OFF state. You can trigger a thin client to power up from the OFF state by using a LAN signal. AC Recovery From the drop-down list, select any option to specify how the system operates when the AC power is restored.
Option Description • • Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. Do not reboot—The system does not restart. Edit the Linux policy settings To edit the Linux policy settings, do the following: 1. Click Groups & Configs. The Groups & Configs page is displayed. 2. Click the Edit Policies drop-down menu. 3. Click Linux. The Linux page is displayed.
Option Description System Language Select this option to set the language for the system. From the drop-down list, select your preferred option. Mouse Speed Select this option to specify the speed of the mouse pointer when moving the mouse. The range of mouse speed is 0–6. Left-handed Mouse Select this option to set the mouse orientation to the left position. If this check box is not selected, the mouse orientation is set to the right position.
Option Description • • • • • • • Display Run Command window Activate Screensaver Show Desktop Switch between open windows Toggle current active window between full screen and normal mode Display menu options for current window Print screen—Take a screenshot Configuring login experience settings Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users. Table 186.
Option Description Security Mode From the drop-down menu, select the type of security mode based on your requirement. Enter the security mode details in the respective fields. Configuring security settings Use this page to configure the security options. Table 188. Configuring security settings Option Description Password Encryption Algorithm Select this option to choose the password encryption algorithm.
Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 189. Configuring central configuration settings Option Description File Server Path Enter the full path of the folder that contains the wlx folder. Supported protocols include ftp, http, and https. The default protocol is ftp. File Server Username Enter the user name to access the file server.
Configuring VDI global settings Use this page to configure the global settings for Citrix and VMware View clients. Table 191. Configuring Citrix general settings Option Description ICA Browsing Protocol Select this option to set the default browsing protocol. Browser IP Enter the browser IP address. Store Name Select this option to specify the store name. Domain Name Enter the domain name. PN Desktop Setup (Show All Application) Select this option to enable the PN desktop setup.
Table 192. Configuring Citrix USB redirection settings Option Description Allow USB Redirection of devices plugged in before ICA Session start Select this option to set the ICA Desktop Appliance Mode. This option allows the USB redirection of the devices plugged in before the ICA session starts. Enable USB Redirection Select this option to enable the Citrix USB redirection to all the devices.
Option Description Connection Server Select this option to enter the IP address or FQDN of the Citrix connection server. Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Store Name Enter the store name of the Citrix server. This option is displayed when you select the connection type as Published Application or Storefront. Browsing Protocol Select this option to set a browsing protocol for the secure and non-secure connections.
Option Description Ping before connect You can enable the ping option to verify that the host is reachable. Enable middle button paste login You can enable paste option during login. Compression You can enable or disable compression during a session. Configuring remote connection settings—VMware Use this page to create a VMware View broker connection. Table 196. Configuring remote connection VMware Option Description Connection Name Select this option to enter a name to identify the connection.
Option Description Disable Fullscreen drop down menu bar Select this option to disable the drop-down menu in the fullscreen mode. Automatically launch this Desktop Select this option to specify the name of the published desktop to automatically launch upon successful connection. Auto Reconnect Select this option to enable the thin client to reconnect to the VMware session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt.
Option Description • • • • • • 640 x 480 1024 x 768 800 x 600 1280 x 1024 1600 x 1200 Full Screen Forward All Printers Select this option to forward all the printers to the remote connection. Auto Reconnect Select this option to enable the thin client to reconnect to the RDP session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed.
Configuring remote connection settings—Browser Use this page to configure the remote connections browser. Table 198. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. Window Size Select this option to set a window size.
• • • • • • • • Remote Connections VMware Remote Connections RDP Remote Connections Browser Advanced Settings Device Info BIOS ThinLinux 3040 Settings BIOS ThinLinux 5070 Settings Proxy Settings 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use the System Personalization page to configure the system personalization. Table 200.
Option Description • • • • On Left On Right Bottom Top Enable Multi Monitor Select this option to enable multi-monitor settings. Monitor Resolution (Third) From the drop-down list, select the monitor resolution for the third monitor. NOTE: • • Span Position Display is spanned. From the drop-down, select one of the options: • • • • Select number of monitors to be Supported. Windows Embedded Standard multi-monitor—No limitations.
Table 205. Configuring time zone settings Option Description Time Zone Select this option to set the time zone based on your location. From the drop-down menu, select your preferred time zone. Time Format Select this option to select the time format. From the drop-down menu, set the time format to either 12–hour or 24-hour format. Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the NTP server to synchronize the time.
Option Description Wallpaper Layout Select this option to set the wallpaper layout. From the drop-down menu, select your preferred wallpaper layout. The default wallpaper layout is center.
Configuring security settings Use this page to configure the security policy settings. Table 211. Configuring USB Rule Option Description USB Lockdown From the drop-down list, select any of the following options to restrict the use of USB ports: • • • • Allow All Deny All Deny All Excluding HID Deny Class—Based on the USB class you can deny access to USB device. NOTE: This setting is supported on thin clients running ThinLinux 2.1 and later versions.
Option Description Allow “root” SSH login Select this option to enable the root SSH login. Table 215. Configuring VNC settings Option Description Enable VNC Server Select this option to enable the VNC Server. Require User to enter Password Select this option to set the VNC password. VNC Password Select this option to enter the VNC password. Prompt user on VNC session start Select this option to enable a popup message for accepting the incoming VNC connection request.
Table 217. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot when power is restored without waiting for the user to press the power button. NOTE: This option is not supported in ThinLinux 2.0 Power Button Action From the drop-down menu, select any one of the options: • • • • Interactive Restart Shutdown None The options define the action to be taken when you press the power button.
Option Description Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA connections. HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX Webcam. HDX Webcam Image Width Select this option to set the width of image request from the HDX Webcam. HDX Webcam Image Height Select this option to set the height of image request from the HDX Webcam.
Option Description Map all drives to a single share name (WyseUSB) Select this option to redirect all the USB device contents in the ICA session under a single directory—Wyse USB. Table 222. Configuring VMware USB redirection settings Option Description Enable USB Redirection Select this option to either allow or deny USB redirection policy in to the VMware sessions. Configuring remote connection settings—Citrix Use this page to create a Citrix broker connection.
Option Description SmartCard Login Select the check box to enable smart card login for ICA connection. Encryption Level Select this option to set an encryption level. From the drop-down menu, select any one of the following encryption levels: • • • • • Windows Size Select this option to set a window size.
Configuring remote connection settings—VMware Use this page to create a VMware View broker connection. Table 224. Configuring remote connection settings—VMware Option Description Username Select this option to specify the username with the domain name. NOTE: This option is supported on thin clients running ThinLinux 2.1 and later versions. Unauthenticated Access Select this option to provide unauthenticated access. NOTE: This option is supported on thin clients running ThinLinux 2.1 and later versions.
Option Description Auto Launch Connection On Logon Select this option to automatically launch the connection after you log in. VMWare Server Address Enter the hostname or the IP address of the VMware View server. VMWare Server Port Number Enter the port number of the host. Use Secure Connection (SSL) Select this option to use the SSL connection. Protocol Select this option to set PCOIP, RDP, or Blast as protocol. Username Enter the user name. Password Enter the password.
Option Description Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. NOTE: This option is supported on thin clients running ThinLinux 2.1 and later versions. Configuring remote connection settings—RDP Use this page to create an RDP broker connection. Table 225.
Option Description Enable UDP Networking Select this option to enable UDP protocol as preferred transport for data transmission. Ping Before Connect Select this option to enable ping. For non-published application connections, a ping (ICMP) is sent to the host server prior to connecting to verify that the host is reachable. NOTE: This option is supported on thin clients running ThinLinux 2.1 and later versions. Notify when disconnected Select this option to notify the disconnection.
Configuring remote connection settings—Browser Use this page to configure the Remote connections browser. Table 227. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode.
Table 230. Configure general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 231. Configure system settings Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option.
Table 236. Configure power management settings Option Description USB Wake Support Select the check box to allow the thin client to power up from the off state. Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal. AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored.
Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. For the enabled NICs, the networking protocols are installed, and the preOS and early OS networking features are available. Integrated NIC From the drop-down list, select the preferred option. This option controls the on-board LAN controller. • • • Disabled: The internal LAN is disabled and is not visible to the operating system if it does not have an IP address. Enabled: The internal LAN is enabled.
Table 243. Configure security settings Option Description Enable UEFI Capsule Firmware Update Select the check box to update the BIOS through UEFI capsule firmware update. Enable admin Setup Lockout Select this check box to prevent others from entering the setup when an administrator password is set. Table 244. Configure power management settings Option Description Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state.
Table 249. Configure reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart. From the dropdown list, select one of the following options: • • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. Do not reboot—The system does not restart.
Option Description Hide History Select this option to hide the history option. Clear Browser Data Select this option to clear the browsing data such as cache, cookies, session data, and so on. Configuring proxy settings Use this page to configure system wide proxy settings for thin clients that run ThinLinux 2.1 and later versions. Table 252. Configuring system wide proxy settings Option Description Proxy Method From the drop-down menu, select the type of Proxy method you want to deploy.
Table 254. USB Configuration Option Description External USB Ports Select this check box to enable the device that is attached to this port. The device is also made available to the operating system. If a USB port is disabled, the operating system cannot detect any device that is attached to the port. Table 255. Security Option Description Admin Setup Lockout Select this check box to prevent users from entering Setup when the admin password is set.
Table 260. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day you want the system to turn on automatically. Table 261. Reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart. From the dropdown list, select one of the following options: • • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time.
Configuring language settings Use the Language page to configure the language settings. Table 263. Configure language settings Option Description Language From the language drop-down list, select the language for Object Storage Device (OSD) user interface. Keyboard Layout From the keyboard layout drop-down list, select the layout for the OSD. Configuring company logo settings Use the Company Logo page to configure the company logo settings. Table 264.
Option Description Enable local cursor When enabled, the Tera2PCoIP Zero Client always shows the local cursor. When disabled, the local cursor is only shown when the host requests it or a locally-terminated mouse is connected. Configuring power settings Use the Power page to configure the power settings. Table 266. Configure power settings Option Description OSD Screen Saver Timeout This is the period of inactivity in the device. You can enter the time in seconds.
Option Description Remember Username Select the check box to populate the last entered user name automatically. Security Settings From the drop-down list, select the preferred option. The available options are: • • • Low Medium High Table 270. Administrator password Option Description Administrator Password Enter a new administrative password for Administrative Web Interface (AWI), and local OSD interface. Upgrading firmware settings Use the Firmware Upgrade page to upgrade the firmware settings.
Option Description Host Name or IP Address Enter the DNS name or IP Address. This option is applicable when the connection type is View Connection Server and the session types are Basic, Auto-Logon, and Kiosk. Server URI Enter the Uniform Resource identifier (URI) for the PCoIP Connection Manager. The address must be in the following format: https://[hostname]|[IP Address] This option is applicable when the connection type is PCoIP Connection Server, and the session types are Basic or AutoLogon.
Option Description applicable when the connection type is View Connection Server and the session type is Imprivata OneSign OneSign Appliance Verification From the drop-down list, select the type of verification performed on the certificate provided by the OneSign appliance server. This option is applicable when the connection type is View Connection Server and the session type is Imprivata OneSign Direct To View Address Enter the address to use when you are unable to reach the OneSign server.
• • • Wyse Easy Setup (2.0+) VNC Settings Domain Settings 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use this page to configure the thin client display settings, such as resolution, color depth, dual monitor, time zone, mouse, and audio options for Wyse software devices. Table 275. Configuring display options Option Description Enable Dual Monitor Select this option to enable the dual monitor functionality.
Option Description MS Gina Keyboard Layout feature allows to choose desired language and keyboard layout in the Windows devices on the login screen. For example, If the Windows credential is in Non-English and the keyboard attached to the Windows system is English. You cannot enter the credentials as there is no option to change or select the language and keyboard layout on the Windows login screen.
Option Description Pointer Trail Length Select this option to define the length of the pointer trail when the mouse pointer is in motion. Snap Mouse Pointer Select this option to automatically move the mouse pointer to the default button in a dialog box. Table 280. Mouse Vertical Option Description Scroll Lines Select this option to define the number of lines scrolled at a time using vertical scrolling on your mouse. Table 281.
Option Description Desktop Color Select this option to define a background color for your local desktop. Configuring network settings Use this page to configure the network settings for the Wyse software devices. Table 285. Configuring network settings Option Description Radio State Select this option to enable the wireless radio state. NOTE: This option is similar to turning the device on or off. Windows Wireless Profiles Select this option to set a Windows wireless profile.
Option Description • • Exit From Appliance Mode Internet Explorer RDP Select this option to exit from the appliance mode by using a shortcut key. Table 288. Power settings Option Description Device Power Plan Select this option to select a power plan for your device. From the drop-down menu, select either of the following options: • • Balanced Power Saver Table 289.
Configuring remote connection settings—Citrix Use this page to configure the Citrix remote connection which can be accessed on the Wyse software thin client. Table 293. Basic options Option Description Connection Name Select this option to set a name for connection identification. Auto Launch Connection On Logon Select this option to enable the connection to automatically start the session after you log in. Connection Type Select this option to set a connection type.
Option Description • • On the remote desktop In full screen desktops only Store Name Enter the Store Name of the Citrix server or the StoreFront. Authentication Methods Select this option to enable the authentication type.
Option Description Logon—Connect to Active and Disconnected Sessions Select this option to connect to the active and disconnected sessions after you log in. Menu—Connect to Active and Disconnected Sessions Select this option to connect to active and disconnected sessions. Reconnect from Menu Select this option to reconnect to the existing sessions from the client menu. Table 297.
Option Description Fullscreen Mode Select this option to set the VMware connection window in full screen mode. If you do not select the full screen mode, from the drop-down menu, select the Window Size. Display Fullscreen Drop Down Menu Bar Select this option to display the Fullscreen drop-down menu for your connection. Automatically Launch This Desktop Select this option to specify a published desktop to start upon a successful connection.
Option Description From the RD Gateway Usage Method drop-down menu, select any of the following ways to use a remote desktop server: • • • • • Remote Desktop Gateway KDC Proxy Do not use RD Gateway server—All IP addresses Use RD Gateway server settings Use RD Gateway server settings for Non-Local IP addresses only Use default settings Local IP addresses only Select this option to configure the settings for KDC proxy. After you enable the option, enter the KDC Proxy Name name for the sever. Table 301.
Option Description Enable Workspace Reconnect Select this option to reconnect with the workspace. Table 303. Configuring local resources Option Description Redirect Clipboard Select this option to use the local clipboard of the device in the remote connection. Redirect COM Ports Select this option to use the local COM (serial) ports of the device in the remote connection.
Configuring remote connection settings—Browser Use this page to configure the remote connection browser which can be accessed on the Wyse software thin client. Table 305. Configuring basic settings Option Description Connection Name Select this option to define a name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. URL Select this option to specify the default URL for the browser.
Option Description This feature is available only for Windows Embedded Standard 7 Configuring device information Use the Device Info page to set the device details. Table 310. Configuring device information Option Description Location Enter the device location. Contact Enter the device contact. Custom 1 to 3 Enter the custom values. Configuring Wyse Easy Setup version settings Use the Wyse Easy Setup (2.
Option Description Application Exit Action From the application exit action drop-down list, select any one of the following options: • • • • Shutdown upon Exit Restart upon Exit Logout upon Exit Persistent upon Exit This setting is applicable when you have configured at least one of the remote connections. App State Retry Count Enter the number of times the application should attempt to open in the Wyse Easy Setup shell.
Table 317. Configuring VNC settings Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline VNC shadowing. VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters. VNC View-only Password Enter the primary password. You cannot edit the password.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone.
Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: • • • Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. Register automatically by configuring the appropriate option tags on the DHCP server. Register automatically by configuring the appropriate DNS SRV records on the DNS server.
1. Open the Wyse Device Agent application. The Wyse Device Agent window is displayed. 2. Enter the device registration details. 3. From the Management Server drop-down list, select Wyse Management Suite. 4. Enter the server address and the port number in the respective fields. NOTE: A warning message is displayed if the server address contains http. You must click Ok to confirm. 5. Enter the group token. For a single tenant, the group token is an optional step. 6.
1. Create a wlx.ini file. Enter the following parameter: WMSEnable=yes\no WMSServer=https://FQDN of the WMS Server:Port GroupRegistrationKey=GroupToken present in WMS Server CAValidation=True/False For example, to register the ThinLinux version 2.0 device to Wyse Management Suite (FQDN of the server is ServerFQDN.domain.
Registering ThinOS devices by using the FTP INI method Create a group to register in Wyse Management Suite. 1. Create a wnos.ini file. Enter the following parameter: CCMEnable=yes/no CCMServer=FQDN of WMS Server GroupPrefix=The prefix of the Group Token GroupKey=The Group Key CAVAlidation=yes/no Discover=yes/no For example, to register the ThinOS device to Wyse Management Suite (FQDN of the server is ServerFQDN.domain.
Option Tag Description Description—MQTT Server To register your devices in Wyse Management Suite public cloud, the device should point to the PNS (MQTT) servers in public cloud. For example, US1:us1-pns.wysemanagementsuite.com EU1:eu1-pns.wysemanagementsuite.com Name—CA Validation Data Type—String Code—167 Description—Certificate Authority Validation You can enable or disable CA validation option if you are registering your devices with Wyse Management Suite on private cloud.
URL/Tag Description NOTE: MQTT is optional for the latest version of Wyse Management Suite. To register your devices in Wyse Management Suite public cloud, the device should point to the PNS (MQTT) servers in public cloud. For example, US1—us1-pns.wysemanagementsuite.com EU1—eu1-pns.wysemanagementsuite.com Record Name—_WMS_GROUPTOKEN Record FQDN— _WMS_GROUPTOKEN. Record Type— TEXT This record is required to register the ThinOS devices with Wyse Management Suite on public or private cloud.
3. From the OS Type drop-down list, select any one of the following operating systems: • Thin Client • • • • • • Linux ThinLinux ThinOS WES Teradici (Private cloud) Wyse Software Thin Client 4. From the OS Subtype drop-down list, select a subtype for your operating system. 5. From the Platform drop-down list, select a platform. 6. From the Agent Version drop-down list, select an agent version. 7. From the Subnet/Prefix drop-down list, select a subnet. 8.
Restarting the devices To restart the registered device, do the following: 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4. Click Restart. An Alert window is displayed. 5. Click Send Command to send the restart command. Unregistering the devices To unregister the registered device, do the following: 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3.
Sending messages to devices To send messages to devices, do the following: 1. Click Devices. The Devices page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4. From the More Actions drop-down menu, click Send Message. The Send Message window is displayed. 5. Enter the message. 6. Click Send. Activating the devices If a device is turned off or in the sleep mode, and you want to activate the device, then do the following: 1. Click Devices.
1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. For more information, see Searching a device by using filtersSearching a device using filters. The preferred device list is displayed. 3. Click any one of the displayed devices. The Device Details page is displayed. 4. Click System Info. The system information is displayed. Viewing device events To view and manage information on the system events pertaining to a device, do the following: 1. Click Devices.
4. For Windows Embedded Standard devices, the Reboot drop-down list is included in the Alert window. To restart the system, select the Reboot option. If the Reboot Later option is selected, the device restarts at the configured time, and then the host name is updated. Figure 5. Alert NOTE: A ThinLinux device does not need to be restarted to update the host name. 5. Click Send Command. A confirmation message is displayed.
The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3. Change the port number of the target thin client.(optional) 4. Click Connect to initiate a remote session to the target thin client. Shutting down devices Wyse Management Suite enables you to shut down the devices such as, Windows Embedded Standard, ThinLinux, and ThinOS thin clients. 1. Click Devices. The Device page is displayed. 2.
• • To perform ThinLinux image pull operation, you must close the Settings window in the ThinLinux device. You must perform this operation before pulling an OS/OS+Recovery image from the ThinLinux device. To upgrade from ThinLinux 1.x to 2.x, the administrator must update the device with the latest WDA and merlin and then pull the image. This pulled image must be used to upgrade from ThinLinux 1.x to 2.x. To perform the Windows Embedded Standard or ThinLinux image pull operation: 1.
NOTE: If the Settings window is not closed, the Profile Locked error is displayed after you deploy the image. 10. Log in to the Wyse Management Suite console. 11. Create and deploy app policy for merlin_nonpxe-4.0.1-0 0.04.amd64.deb and wda_3.4.6-05_amd64.tar add-ons. 12. Reboot the thin client. 13. Log in to the Wyse Management Suite server. 14. Go to the Device page and ensure that the Merlin and WDA versions are updated. 15. Click the registered device, and go to More Actions > Pull OS Image.
• Rule—Upgrade Only/Force this version NOTE: Select the pulled image/fresh image copied to the repository while creating the policy. 17. Update the other required fields as required, and click Save. 18. Schedule the job. 19. Click Update now on the client to update the image. Requesting a log file To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following: 1. Go to the Devices page, and click a particular device. The device details are displayed. 2.
5. Click Start Monitoring, to access the performance metric console. On the Performance metric console, the following details are displayed: • • Average CPU last minute. Average memory usage last minute.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the Wyse management console. The repository names are color coded to indicate the status. • • • Standard application policy—This policy allows you to install a single application package. Advanced application policy—This policy allows you to install multiple application packages. Image policy—This policy allows you to install the operating system.
1. Click the Apps and Data tab. 2. In the left pane, go to App Inventory > Thin Client. Application details are displayed in the Thin Client Inventory window. 3. To add an application to the inventory, place the thin client application files in the \repository\thinClientApps folder. Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically. 4. To edit the application, do the following: a) Select the uploaded application from the list.
14. To allow delay in implementation of the policy, select the Allow delay of policy execution checkbox. If this option is selected, the following drop-down menus are enabled: • From the Max Hours per Delay drop-down list, select the maximum hours (1–24 hours) you can delay the policy execution. • From the Max delays drop-down list, select the number of times (1–3) you can delay execution of the policy. 15.
• From the Max Hours per Delay drop-down list, select the maximum hours (1–24 hours) you can delay the policy execution. • From the Max delays drop-down list, select the number of times (1–3) you can delay execution of the policy. k. From the Apply Policy Automatically drop-down list, select any one of the following options: • • • Do not apply automatically— This options does not apply any policy automatically to the devices.
• Apply the policy to devices on check in—This option is automatically applied to the device at check-in. NOTE: For Windows based devices, specify the silent installation parameters for .exe files to execute the application in the silent mode. For example, VMware-Horizon-Client-4.6.1-6748947.exe /silent /install /norestart 16. To stop the installation process after a defined value, specify the number of minutes in the Application Installation Timeout field. The default value is 60 minutes.
• Apply the policy to devices on check in—This option is automatically applied to the device at check-in. NOTE: For Windows based devices, specify the silent installation parameters for .exe files to execute the application in the silent mode. For example, VMware-Horizon-Client-4.6.1-6748947.exe /silent /install /norestart l. Select the Skip write filter check check box to skip the write filter cycles. This option is applicable for Windows Embedded Standard operating system devices. m.
To add an image to the repository folder on your system, do the following: 1. Copy the Windows Embedded Standard operating system images or ThinLinux images to the \repository\osImages\zipped folder. Wyse Management Suite extracts the files from the zipped folder and uploads the files in the \repository\osImages\valid location. The image extraction may take several minutes depending upon the image size.
NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To deploy the BIOS file to a device or a group of devices, go to the respective device or group configuration page. Adding Teradici firmware to repository To add a operating system image to the Teradici firmware repository, do the following: 1. In the Apps & Data tab, under OS Image Repository, click Teradici. 2. Click Add Firmware File. The Add File screen is displayed. 3.
3. To select a file, click Browse and navigate to the location where your file is located. 4. From the Type drop-down menu, select any one of the following options that suits your file type: • • • • • • • • • • • Certificate Wallpaper Logo EULA text file Windows Wireless Profile INI File Locale Printer Mappings Font Hosts Rules NOTE: To view the maximum size and the supported format of the files that you can upload, click the information (i) icon. 5.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
4. Enter the Name and select the Destination group. 5. Click the Add Condition option and select the conditions for assigned rules. 6. Click Save. The rule is displayed in the unmanaged group list. This rule is applied automatically and the device is listed in the destination group. Editing unmanaged device auto assignment rule To edit rules for the unmanaged device auto assignment, do the following: 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3.
1. Click the Rules tab. 2. Select the Alert Notification option. 3. Click Edit Rule. An Edit Rule window is displayed. 4. From the Rule drop-down list, select a rule. 5. Enter the Description. 6. From the Groups drop-down list, select a group. 7. From the drop-down list, select a target device to apply Notification Target and the time duration to apply Notification Frequency. 8. Click Save.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 8. Jobs In this page you can see jobs based on the following filtering options: • • Configuration Groups—From the drop-down menu, select the configuration group type. Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
• More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed Topics: • • • • • Sync BIOS admin password Searching a scheduled job by using filters Scheduling the image policy Scheduling an application policy Scheduling the device command job Sync BIOS admin password From the More Actions drop-down menu, select the Sync BIOS admin password option. To synchronize the BIOS admin password, do the following: 1. 2. 3. 4. 5. 6. 7. 8.
• • Cancelled Failed 6. From the Detail Status drop-down menu, select the status in detail. The available options are: • • • • • 1 or more failed 1 or more pending 1 or more In progress 1 or more cancelled 1 or more completed 7. From the More Actions drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed. For more information see Sync BIOS Admin Password Scheduling the image policy Image policy is not a recurring job.
Device command is a recurring job. On selected days of the week and at a specific time the commands are sent to the selected devices. 3. From the drop-down list, select the type of operating system. 4. Enter the name of the job. 5. From the drop-down list, select a group name. 6. Enter the job description. 7. From the drop-down list, select the date or time. 8. Enter/select the following details: • • • Effective— Enter the starting and ending date. Start between—Enter the starting and ending time.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
• • • • • Registration Configuration Remote Commands Management Compliance Searching an event or alert by using filters To search an event or alert by using filters, do the following: 1. Click Events. The Events page is displayed. 2. From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an administrator. 3. From the Events or Alerts drop-down menu, select any one of the following options: • • • Events Current Alerts Alert History 4.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: • Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. • • • A Global Administrator has access to all the Wyse Management Suite functions. A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
NOTE: To import users from the CSV file, click Bulk Import. Topics: • • • • • • Adding a new admin profile Editing an admin profile Deactivating an admin profile Deleting an admin profile Editing a user profile Importing the CSV file Adding a new admin profile To add a new admin profile, do the following: 1. Click Users. 2. Click Administrator(s). 3. Click Add Admin. The New Admin User window is displayed. 4. Enter your email ID and user name in the respective fields. 5.
3. Click Edit Admin. The Edit Admin User window is displayed. 4. Enter your email ID and user name in the respective fields. NOTE: When you update the login name, you are forced to log out from the console. Log in to the console using the updated account login name. 5. Do one of the following: • If you click the Personal Information tab, enter the following details: • • First name • Last name • Title • Mobile phone number If you click the Roles tab, enter the following details: a.
• • First name • Last name • Title • Mobile phone number If you click the Roles tab, enter the following details: a. In the Roles section, from the Role drop down list, select the Administrator role. b. In the Password section, do the following: 1. Enter the custom password. 2. To generate any random password, select the Generate random password radio button. 6. Click Save. Importing the CSV file To import users from the CSV file, do the following: 1. Click Users. The Users page is displayed. 2.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 12.
5. Click Save. 6. Click Import. 7. Enter the user name and password. NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options. You can enter the values as following: • OU=, for example, OU=TestOU • DC=, DC=, DC=com, for example, DC=Skynet, DC=Alpha, DC=Com You can enter a space after a comma, but you cannot use single or double quotes. 8. Click Login. 9.
NOTE: To download the Wyse Management Suite xml file, click the download link. 3. Set the Wyse Management Suite rules in ADFS. To know the custom claim rule details, hover the mouse over the information (i) icon. NOTE: To view the Wyse Management rules, click the Show WMS Rules link. You can also download the Wyse Management Suite rules by clicking the link provided in the Wyse Management Suite Rules window. 4.
Creating an Application Programming InterfaceAPI accounts This section allows you to create secured Application Programming Interface (API) accounts. This service provides the ability to create special accounts. To configure the external application service, do the following: 1. Log in to the Wyse Management Suite portal and click the Portal Admin tab. 2. Select External App Services under Console Settings. 3. Select the Add tab to add an API service. The Add External App Services dialog box is displayed.
c. Enable or disable Fast File Upload and Download (HTTP) option. • When HTTP is enabled, the file upload and download occurs over HTTP. • When HTTP is not enabled, the file upload and download occurs over HTTPS. d. Select the Certificate Validation check box to enable the CA validation for public cloud. NOTE: • 1. When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the client. All the operations such as, Apps and Data, Image Pull/Push is successful.
Generating reports To generate the reports, do the following: Figure 13. Generate report 1. Go to Portal Admin > Reports. 2. Click the Generate Report option. The Generate Report window is displayed. 3. From the Type drop-down list, select the type of the report. Figure 14. Types of report 4. From the Groups drop-down list, select the group. 5. Select the delimiter. 6. Click Save.
Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations. To enable multi tenant accounts, do the following: 1. 2. 3. 4. Log in to the Wyse Management Suite portal and click the Portal Admin tab.
• • • • • Password Data center Number of TC seats Number of Edge Gateway and Embedded PC seats Number of Wyse Software Thin Client seats 4. Click Import. NOTE: Wyse Management Suite Private Cloud must be connected to Wyse Management Suite public cloud. Exporting licenses to Wyse Management Suite Private Cloud To export licenses to Wyse Management Suite Private Cloud from Wyse Management Suite public cloud, do the following: 1. Log in to Wyse Management Suite public cloud console. 2.
Managing system setup This section provides the information about the following: 1. 2. 3. 4. Log in to the Wyse Management Suite portal and click the Portal Admin tab. Click Setup under Systems. Select the check box to perform server certificate validation for all device-to-server communication.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • • Installing Wyse Easy Setup Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites • • • • • A minimum free disk space of 100 MB A minimum RAM disk size of 100 MB Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) Microsoft .Net Framework 4.5 and above Wyse Device Agent version 14.0.0.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Registering devices by using DHCP option tags to Wyse Management Suite You can register the devices by using the following DHCP option tags: Table 321. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed.
URL/Tag Description Record Type—SRV device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. NOTE: MQTT is optional for the latest version of Wyse Management Suite. To register your devices in Wyse Management Suite public cloud, the device should point to the PNS (MQTT) servers in public cloud. For example, US1—us1-pns.wysemanagementsuite.com EU1—eu1-pns.wysemanagementsuite.com Record Name—_WMS_CAVALIDATION Record FQDN—_WMS_CAVALIDATION.
14 Teradici device management The Teradici device management section provides the information about managing and discovering the teradici divices. The teradici management console uses SDK’s to support management, configuration for tera devices. This is applicable only for Wyse Management Suite private cloud with pro license type. For more information on Teradici configuration policies, see Editing Teradici policy settings.
2. 3. 4. 5. Accept the certificate warning message. Enter the administrator password (default password is Administrator) and login. Go to, upload > certificate. Select the Cert.pemfile from the default path and click Upload. Go to Configuration > Management. Click the clear management state button to register the device to the new Management Server. 6. Set the manager discovery mode to manual 7.
5. Set Service to _pcoip-bootstrap, protocol to _tcp, and Port number to 5172, which is MC's default listening port. For Host offering this service, enter the MC's FQDN. NOTE: The MC's FQDN must be entered because the DNS specification does not allow an IP address in the SRV records. 6. Click OK. Adding a DNS TXT record 1. In Forward Lookup Zones, right-click the domain, and then select Other New Records from the context menu. 2.
• 3. Update the service log on user to the one selected. 4. Restart the service. It operates under the same pre-configured user. If Configure CIFS User Credentials option is selected with Create a New User option. 1. 2. 3. 4. • Stop the service. Update the EMSDK service. Update the service log on user to the newly created user. Restart the service. It operates under the same pre-configured user.
15 Wyse Device Agent The Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. If you install WDA, you can manage thin clients using Wyse Management Suite. The following three types of customer security environments are supported by the Wyse Device Agent: • Highly secured environments—To mitigate the risk against rouge DHCP or DNS server for new device discovery, administrators must log in to each device individually and configure the Wyse Management Suite server URL.
16 Troubleshooting Wyse Management Suite Table 324. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the Wyse Management Suite launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Issue Workaround No Supported sub Auth types error is displayed when you try to launch VNC session from Wyse Management Suite server after disabling the VNC User required password option. Launch the VNC with VNC User required password option. Add Policy and Add Advance Policy buttons become nonfunctional after application folders are removed. Do not delete the repository folder. Deleting inventory files manually from the physical path(c:\repository\data) does not remove the file from Wyse Management S
Issue Workaround 3. Copy the RAW image file again from the Wyse Management Suite Repository. 4. Create a Standard App policy with RAW image by providing the FTP location, user name, and password as install parameters. 5. Schedule a policy job. Wyse Management Suite server does not work after you install it with the remote database option on the same server where MongoDB is installed. Delete the stratus database entry if present.
Issue Workaround Ensure that the Windows update is not in-progress while installing the Wyse Management Suite. ThinLinux agent upgrade from 2.0.24 to 2.2.11 is not working. ThinLinux devices with agent version 2.0.24 must be upgraded to 2.1.23 before upgrading to 2.2.11 since 2.0.24 agent does not install the .tar files. Agent upgrade from 3.0.7 to 3.2.13 fails on the Wyse 3040 thin client with Thinlinux device. Upgrade the agent to 3.0.10 version using package wda3040_3.0.10-01_amd64.deb.
Topics: • Device fails to register to Wyse Management Suite when WinHTTP proxy is configured Device fails to register to Wyse Management Suite when WinHTTP proxy is configured WDA is a WinHTTP Client and fetches WinHTTP proxy information from the local system.
A Installing or upgrading Wyse Device Agent This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite.
5. From the Region drop-down list, select the region of the Wyse Management Suite public cloud server. After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse Management Suite console.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 325.
Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Procloud edition Two-factor authentication √ √ √ Active directory authentication for role based administration.
C Supported thin clients on Wyse management Suite Table 326. Supported thin clients Thin Clients Device Type Build number and Wyse Device Agent versions Linux Wyse 5010 thin client 11.3.106 Wyse 7010 thin client Wyse Device Agent version 2.0.13-00.1 Wyse 5020 thin client Platform Utility 1.0.4-0.1 Wyse 7020 thin client ThinLinux 1.0 Wyse 5020 thin client 1.0.7 Wyse 5060 thin client Wyse Device Agent version 2.4.3-00.01 Wyse 7020 thin client Wyse 3030 LT Wyse 3040 thin client 1.0.7.
Thin Clients Device Type Build number and Wyse Device Agent versions Wyse Device Agent 14.4.0.135 Latitude 3460 mobile thin client 7065 Latitude E7270 mobile thin client Wyse Device Agent 14.4.0.135 Wyse 5060 thin client 7091 Wyse Device Agent 14.4.0.135 Windows 10 IoT Enterprise Wyse 5020 thin client 0A79 Wyse 7020 thin client Wyse Device Agent 14.4.0.135 Wyse 7040 thin client Wyse 5070 thin client 10.03.06.10.18.00 Wyse 5070 Extended thin client Wyse Device Agent 14.4.0.
Thin Clients Device Type Build number and Wyse Device Agent versions Wyse 5050 thin client 6.x (6.0, 6.1.
D Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Figure 15. Wireless Profiles Password Editor 3. Click Browse and select the location to save the new XML profile. 4. Click the Export WIFI Profiles option. The current wireless profile is exported to the Profiles tab. The current wireless connection password is populated in the Password tab. 5. Edit the password and click the Change Password option. Changed password is encrypted and saved to the XML profile. 6. On the server side of Wyse Management Suite console, click App & Data tab.
E Create and configure DHCP option tags NOTE: For information on customer security environment, see Wyse Device Agent. To create a DHCP option tag, do the following: 1. Open the Server Manager. 2. Go to Tools, and click DHCP option. 3. Go to FQDN > IPv4 and right-click IPv4. Figure 16. DHCP 4. Click Set Predefined Options. The Predefined Options and Values window is displayed. 5. From the Option class drop-down list, select the DHCP Standard Option value.
Figure 17. Predefined Options and Values 6. Click Add. The Option Type window is displayed. Figure 18. Option Type The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags • To create the 165 Wyse Management Suite server URL option tag, do the following: 1. Enter the following values, and click OK. • Name—WMS • Data type—String • Code—165 • Description—WMS_Server 2. Enter the following value, and then click OK.
• Figure 19. 165 Wyse Management Suite server URL option tag To create the 166 MQTT server URL option tag, do the following: 1. Enter the following values, and click OK. • Name—MQTT • Data type—String • Code—166 • Description—MQTT Server 2. Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
• Figure 20. 166 Wyse Management Suite server URL option tag To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: 1. Enter the following values, and click OK. • Name—CA Validation • Data type—String • Code—167 • Description—CA Validation 2. Enter the following values, and click OK.
Figure 21. 167 Wyse Management Suite server URL option tag • To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: 1. Enter the following values, and click OK. • Name—Group Token • Data type—String • Code—199 • Description—Group Token 2. Enter the following values, and click OK.
Figure 22.
F Create and configure DNS SRV records NOTE: For information on customer security environment, see Wyse Device Agent. To create a DNS SRV record, do the following: 1. Open the Server Manager. 2. Go to Tools, and click DNS option. 3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 23. DNS manager 4. Click Other New Records. The Resource Record Type window is displayed. 5.
Figure 24. Resource Record Type a) To create Wyse Management Suite server record, enter the following details and click OK.
Figure 25. _WMS_MGMT service b) To create MQTT server record, enter the following values, and then click ÓK.
Figure 26. _WMS_MQTT service 6. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7. Click Other New Records. 8.
Figure 27. Resource Record Type a) To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 28. _WMS_GROUPTOKEN record name b) To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 29.
G Steps to change the host name to IP address Steps to change the host name to IP address when host name resolution fails, to the following: 1. Open the DOS prompt in elevated Admin mode 2. Change the directory to C:\Program Files\DELL\WMS\MongoDB\bin. 3. Enter the command, mongo localhost -username stratus -p --authenticationDatabase admin Output—MongoDB shell version v3.4.10 4. Enter the password. Output— • • connecting to: mongodb://127.0.0.1:27017/localhost MongoDB server version: 3.4.10 5.