Dell Wyse Management Suite Version 1.2 Administrator’s Guide January 2019 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction to Wyse Management Suite...................................................................... 8 What is new in this release................................................................................................................................................9 Chapter 2: Getting started with Wyse Management Suite............................................................ 10 Logging in to Wyse Management Suite on public cloud.........................................
Configuring domain settings..................................................................................................................................... 72 Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise.............................72 Editing Linux policy settings........................................................................................................................................... 74 Configuring system personalization............................
Registering Windows Embedded Standard thin clients to Wyse Management Suite by using Wyse Device Agent........................................................................................................................................................... 118 Registering Linux thin clients using Wyse Device Agent.................................................................................. 118 Registering devices by using DHCP option tags................................................................
Chapter 8: Managing Jobs..........................................................................................................142 Sync BIOS admin password.......................................................................................................................................... 143 Searching a scheduled job by using filters.................................................................................................................143 Scheduling the image policy.........................
Configuring the Wyse Software thin client by using Wyse Management Suite............................................... 167 Chapter 14: Troubleshooting Wyse Management Suite............................................................... 168 Appendix A: Installing or upgrading Wyse Device Agent..............................................................172 Upgrading Wyse Device Agent using Wyse Management Suite application policy.........................................
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, manage-from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
What is new in this release The following new features are introduced in this release: ● Dell Wyse 5070 thin client support ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● BIOS settings for Dell Wyse 5070 thin client with Windows 10 IoT Enterprise, and ThinLinux. .
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
● The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them. ● The Devices page enables you to view and manage devices, device types, and device-specific configurations.
Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated list of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, and platform or time zone. To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
2. Click View All Alerts. The Events page is displayed with list of all the alerts. Viewing events About this task The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: Steps 1. Click Dashboard. The events summary is displayed. 2. Click View All Events. The Events page is displayed with list of all the events.
Accessing online help About this task To access the Wyse Management Suite manuals, do the following: Steps 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click WMS Help. The Support for Wyse Management Suite page is displayed. Changing your password About this task To change your password, do the following: Steps 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click Change Password. The Change Password window is displayed. 3.
4 Managing groups and configurations Prerequisites The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policy and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. About this task Figure 2.
After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the thin clients. NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect. However, most of the settings on ThinLinux and ThinOS, you must restart the device for changes to take effect.
Steps 1. On the Groups & Configs page, click the icon. 2. In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description. 3. In the Registration tab, edit the group token. NOTE: The devices can be registered to a group by entering the group token which is available on the device registration screen. 4. Click Save. Removing a group About this task As an administrator, you can remove a group from the group hierarchy.
The policy settings of the respective device type are displayed. 2. Select the policy setting you want to configure, and then click Configure this item. 3. Click Save and Publish. Configuring group level policy About this task To configure a group level policy or multilevel group polices, do the following: Steps 1. In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies. 2. From the drop-down menu, select the device type you want to configure.
2. The following are the available policy settings on the ThinOS—Wizard mode page. Figure 3. ThinOS—Wizard mode ● ● ● ● ● ● Setup Security ● Setup Keyboard and Display ● Setup Visual Experience ● Setup Timezone ● Setup General Settings ● Setup Broker Click Next to go to policy settings. Click Back to view the previous policy settings. Click Cancel to go back to the Groups & Configs page. Click Save & Publish to save the changes. Click Continue to go to ThinOS advanced configuration mode.
Table 2. Configuring Privilege Settings Option Description Enable Keyboard and Mouse Settings (8.5+) Select this option to configure the keyboard and mouse settings. Enable Admin mode Select this option to access the admin mode by entering the user name and password. This option can be enabled only if the privilege level is set to low or none. Encrypted Credentials (8.5+) Select this option to encrypt the login credentials.
Table 5. Configuring desktop appearance Option Description Company Logo Displays the logo on the device login screen. When you select this check box, the Logo File drop-down menu is displayed. You can upload the logo file from the file repository inventory. Table 6. Configuring visual experience Option Description Classic Desktop vs Zero Launchpad Select this option to define the desktop experience. NOTE: Zero Launchpad is recommended for ThinOS Lite/Xenith devices, and for full screen sessions.
Table 9. Firmware upgrade Option Description Disable Live Upgrade Live Upgrade enables the thin client immediately after download and applies the new firmware based on defined policies. If you prefer that the thin client should only check for new firmware on each boot, then disable the Live Upgrade feature. Define desired platform or firmware mappings This option maps the specific firmware versions to different platform types. To map a platform type to a specific firmware version, do the following: 1.
Table 11. Configuring broker server Option Description Security Mode Select this option to set a security mode. From the drop-down menu, select your preferred option. This option is applicable only for VMware Protocol Select this option to choose a protocol. From the drop-down menu, select your preferred option. This option is applicable only for VMware. Enable vWorkspace Gateway Select this option to enable vWorkspace gateway functionality. This option is applicable only for vWorkspace.
Table 12. Configuring general settings Option Description Auto Power The Auto Power check box specifies about how the system starts when the power is first applied to the unit. Table 13. Configuring keyboard options Option Description Load the language file Select this option to install the language files on ThinOS devices. System Language Select this option to set the language for the system. From the drop-down list, select your preferred option.
Table 16. Configuring sign-on settings Option Description Default Password Enter the default password for the local sign-on screen. Domain Name Enter the default domain name for the local sign-on screen. NOTE: You can enter multiple domain names separated by a comma with a maximum of 31 characters. Remember last user name at logoff Select this option to store the user name when you log off the system. From the drop-down list select the preferred option.
Table 19. Configuring privilege settings Option Description Privilege level Select this option to define the default privilege level during system boot. From the drop-down menu, select any one of the following levels: ● None—Disables all the system setting menus. ● High—Disables the connectivity settings, but the local customization is enabled. ● Low—All settings are enabled on the local client. Show Display Settings (8.5+) Select this option to configure the display settings.
Table 22. Configuring security policy Option Description Security Policy (8.5+) From the Security Policy (8.5+) drop-down menu, select the global security mode for SSL connection. Secured Network Protocol (8.5+) Select this option to secure the network protocol. The unsecure network protocols are disabled. TLS Minimum Version (8.5+) Select this option to choose the minimum version of SSL connection for the ThinOS devices. TLS Maximum Version (8.
Table 25. Configuring keyboard settings Option Description Keyboard Repeat Delay Select this option to set the time that a key can be pressed without repeating the letter as input. From the drop-down list, select the option based on your preference. Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard. The repeat rate is the speed at which the key input repeats itself when you press and hold down the key on your keyboard.
Table 26. Configuring monitor display settings Option Description configuration settings remain the same for both the single and dual monitor setup. Desktop Color Depth Select this option to set the color depth for your desktop. From the Desktop Color Depth drop-down menu, select either 16-bit or 32-bit. Table 27. Configuring primary monitor settings Option Description Monitor Resolution Select this option to set the resolution for your monitor.
Configuring visual experience settings—ThinOS Use this page to configure the thin client visual experience settings, such as desktop theme and behavior after session exit. Table 30. Configuring desktop appearance Option Description Desktop Wallpaper Displays only the images that are uploaded to the file repository. When you select this check box, the wallpaper file and the wallpaper layout drop-down menus are displayed. Company Logo Displays the logo on the device login screen.
Schedule shutdown or reboot settings—ThinOS 8.5 and later versions Use this page to configure a scheduled restart or shutdown. Table 32. Schedule shut down or reboot Option Description Scheduled Reboot Select the check box to specify the time or day to schedule a system restart. Scheduled Shutdown Select the check box to specify the time or day to schedule a system shutdown. Idle Time Enter the Idle time. The system restarts in an active session when the value of the Idle time is set to 10 minutes.
Table 37. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day that you want the system to turn on automatically. Table 38. Configuring USB Option Description Enable Rear-Left Dual USB 2.0 Ports Select this check box to enable the device attached to this port. If you select this check box, the device is available to the operating system. However, if the USB port is disabled, the operating system cannot detect the device attached to this port.
Table 41. Configuring firmware upgrade Option Description Disable Live Upgrade This parameter automatically installs the new firmware on the thin client based on the defined policies immediately after you restart the thin client. To check for new firmware on each restart, disable this option. Firmware Update Logic This parameter determines how the thin client behaves when the new firmware is published from the management console.
Configuring central configuration settings—ThinOS Use this section to specify a file server where the thin client checks for configuration and image updates. Table 43. Central configuration Option Description File Server/Path Enter the full path of folder that contains the wnos file. Supported protocols include ftp, http, and https. The default protocol is ftp. User Enter the user name to access the file server. Password Enter the password to access the file server.
Table 45. Configuring connection broker settings Option Description Display on Desktop From the drop-down list, select an option that you want to display on the desktop. This option is applicable only for Citrix. Automatically Connect to sessions Select this option to automatically connect to the session. This option is applicable only for Citrix, VMware, and vWorkspace. Use recommended settings for settings Select this option to choose the recommended settings.
Table 47. Session behavior defaults Option Description Font Smoothing Select this option to enable font smoothing. Font smoothing is a method to obtain sharper fonts in low resolution screens. Advanced RDP protocol features Select this option to configure the features of an RDP protocol. Default color depth for connections Select this option to set the color depth for your connection. From the drop-down list, select a color depth for remote login.
Table 49. Configuring peripheral behavior (continued) Option Description ● Serials ● Smartcards ● Sound Enable USB storage disks Select this option to enable USB storage disks. From the drop-down menu, select any one of the following options: ● No ● Yes (Read or write) ● Yes (Read-only) Enable USB Redirection Select this option to enable the USB redirection.
Table 51. Configuring local resources settings Option Description Map Printers Select this option to automatically connect the local printers when the session starts. Map Serials Select this option to automatically connect the local serials when the session starts. Map SmartCards Select this option to redirect the smartcards to the remote session. Map Sound Select this option to enable the local system sound when the session starts. Map Disks Select this option to enable map disks.
Table 53. USB redirection settings Option Description Force Local Enter the force local device ID. Redirect Type From the drop-down list, select the redirection type. NOTE: If PCoIP or Blast connection type is selected, then do not select any value. Interface Redirect Select this option to enable the interface redirection option. Configuring third party authentication settings—ThinOS 8.
Table 56. Configuring imprivata settings Option Description Enable Windows Authentication Select this option to enable Windows authentication. If enabled, the OneSign sign fails. Sign in to the predefined broker with Windows credentials. Auto-Access From the drop-down menu, select your preferred option. Net BIOS Domain Name Select this option to enable the Net BIOS domain name option. If enabled, the Net BIOS domain name is listed in the imprivata domain list.
Table 59. Configuring HealthCast settings Option Description HealthCast Security Mode From the drop-down menu, select your preferred option. HealthCast solution provides secure access and unparalleled speed to virtual desktops, and clinical desktops, convenient fast-user switching, automated workflow, unique proximity badge features, optional PIN, remote access solutions with second factor authentication, and roaming sessions which allows immediate re-access to the work at any computer.
Table 61. Configuring NetScaler gateway authentication Option Description NetScaler Gateway Authentication Select this option to enable the NetScaler Gateway authentication functionality. User name Enter the user name for the authentication purpose. Password Enter the password for the authentication purpose. Domain Enter the domain name for the authentication purpose. Table 62.
Table 64. Configuring multimedia settings Option Description HDXFlashUseFlashRemoting Select this option to specify whether to use HDX Flash Redirection or not. HDXFlashEnableServerSideContentFetching Select this option to specify whether to use server side content fetching or not. EnableRTME Select this option to start the RTME service. FlipByTimer Select this option to choose the screen refresh method. Configuring VMware broker connection settings—ThinOS 8.
Configuring Microsoft broker connection settings—ThinOS 8.5 and later versions Use the Microsoft broker connection settings page to configure the Microsoft broker connections. Table 67. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address. NOTE: You must specify between HTTP:// or HTTPS://. Sessions to connect automatically Select this option to automatically connect to the session. NOTE: Name of the desktop or application is case sensitive.
Table 70. Configuring advanced settings (continued) Option Description NOTE: If you select the TCX USB Redirection option, you require an additional TCX Server Suite. Color Depth Select this option to configure the features of an RDP protocol. Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a number from 128 to 1024. 4 Pixel Aligned Session Width Select this option to enable the 4 pixel aligned session width.
Configuring direct RDP connection settings—ThinOS 8.5 and later versions Use the direct RDP connection settings page to configure the RDP connections which can be accessed on the thin client. Table 73. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Host Name or IP Address Enter the host name or IP address of the connection.
Table 76. Configuring advanced settings Option Description Connection Display Select this option to set the screen resolution on the remote desktop. Turn Compression off Select this option to compress the files and to reduce the time required to download the files. Auto-Detect Network Select this option to automatically detect the terminal server gateway. Mouse Queue timer To set the mouse queue timer in an ICA or RDP session, enter a number from 0 to 99.
Table 79. Configuring connection settings Option Description Host Name or IP Address Enter the host name or IP address of the connection. Browser IP Enter the list of IP addresses or DNS registered names. Encryption Select this option to set an encryption level. From the dropdown menu, select your preferred option. Resolution Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution for your monitor.
Configuring global printer settings—ThinOS 8.5 and later versions Use the global printer settings page to configure global printer settings. Table 83. Configuring default printer settings Option Description Default Printer Select this option to set a printer as a default printer. PrinterMap settings The files uploaded to Apps and data > File repository > Inventory are displayed. From the drop-down menu, select the mapping file. Configuring printer settings—ThinOS 8.
Table 85. Configuring printer settings Option Description Enabled Select the check box to enable the printer. EnableLPD This option is applicable only for local printer and SMB printer. Select the check box to enable the LPD service. Configuring WLAN global settings—ThinOS 8.5 and later versions Use the WLAN global settings page to configure WLAN global settings. Table 86.
Table 87. Configuring authentication settings Option Description WPA Key This option is applicable only for WPA-Personal and WPA2Personal. Enter the WPA key in the provided field. Network Type This option is applicable only for WPA-Personal, WPAEnterprise, WPA2-Personal, and WPA2-Enterprise. From the drop-down menu, select your preferred option. Table 88. Configuring basic settings Option Description SSID Enter the name of the Service Set Identifier (SSID) connection.
Table 89. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise Option Description Domain This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Enter the domain name. Enable Single Signon This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Select the check box to enable the single sign on functionality. Editing Windows Embedded Standard policy settings About this task To configure the Windows Embedded Standard (WES) policy settings, do the following: Steps 1.
Table 90. Configuring display options Option Description ● Extend these displays If you select Extend these displays, the following options are available: ● Monitor Resolution (Secondary)—Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution that suits your monitor type. ● Display Identifier (Secondary)—Select this option to set an identifier for your monitor. From the drop-down menu, select an appropriate monitor identification number.
Table 91. Configuring keyboard options Option Description Keyboard Repeat Delay Select this option to set the duration of time that a key can be pressed without repeating the letter as input.
Table 92. Configuring mouse, basic mouse, mouse pointer, and mouse vertical options Option Description You can press the Ctrl key on your keyboard to locate the mouse pointer when it is not in motion. Hide Mouse Pointer Select this option to hide the mouse pointer when it is stationary. NOTE: To locate the mouse pointer when it is stationary, press the Ctrl key. Pointer Trail Length Select this option to define the length of the pointer trail when the mouse pointer is in motion.
Table 95. Configuring desktop experience (continued) Option Description Select a wallpaper only from the list of images uploaded to the file repository. ● From the Wallpaper Layout drop-down list, select any of the following layouts for your desktop wallpaper: ○ Center ○ Tile ○ Stretch ○ Fill Desktop Color Select this option to define a background color for your local desktop. Configuring network settings Use this page to configure the network settings for the Windows Embedded Standard devices.
Table 97. Configuring security and lockdown settings Option Description Disable Smart Card Reader Device Access Select this option to disable the smart card reader device access for all users. Disable Media Device Access Select this option to disable the USB media device access for all users. Table 98.
Table 102. Configuring power settings Option Description Device Power Plan Select this option to choose a power plan for your device. From the drop-down menu, select either of the following options: ● Balanced ● Power Saver Table 103. Configuring power settings on battery Option Description Device Sleep Plan Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time.
Table 107. Basic options (continued) Option Description Connection Name Select this option to set a name for connection identification. Auto Launch Connection On Logon Select this option to enable the connection to automatically start the session after you log in. Connection Type Select this option to set a connection type.
Table 107. Basic options Option Description ● On the remote desktop ● In full screen desktops only Table 108. Application display Option Description Desktop Display Select this option to view the Citrix connection on your desktop. After you enable this option, specify the Desktop Folder Name for the connection. Start Menu Display Select this option to enable the start menu display on the connection desktop. After you enable this option, specify the Start Menu Display Folder for the connection.
Configuring remote connection settings—VMware Use this page to configure the VMware connection settings for the Windows Embedded Standard devices. Table 112. Configuring remote connections—VMware Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in.
Configuring remote connection settings—RDP Use this page to configure the RDP connection settings, such as RD Gateway, display, and local resources settings for the Windows Embedded Standard devices. Table 113. Configuring basic settings Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in.
Table 115. Configuring display settings Option Description Fullscreen Select this option to set the connection window in the full screen mode. After the full screen mode is enabled, from the drop-down menu, select the window size. Display Connection Bar Select this option to display the connection bar in the fullscreen mode. MultiMonitor Support Select this option to enable the multi-monitor support. Screen Color Depth (in bits) Select this option to define the screen color depth of the connection.
Table 117. Configuring local resources Option Description Redirect Clipboard Select this option to use the local clipboard of the device in the remote connection. Redirect COM Ports Select this option to use the local COM (serial) ports of the device in the remote connection. Redirect DirectX Select this option to redirect DirectX on the client computer and make it available in the remote connection. Redirect Drives Select this option to use the local drives of the device in the remote connection.
Table 119. Internet Explorer (IE) favorites and trusted site settings (continued) Option Description 1. Click Add Site, and enter the folder name, URL, and description. 2. Click Create Shortcut to create a shortcut for the site. 3. Click Remove to delete a site from the list. NOTE: URL must begin with Https:// when the Trusted Sites check box is selected. Require Server Verification (https:) for all sites in the zone Select this option to enable a server verification for all sites in the zone.
Table 124. USB configuration Option Description External USB Ports Select this check box to enable the device attached to this port. The device is also made available to the operating system. If a USB port is disabled, operating system cannot detect any device attached to the port. Table 125. Configuring wireless settings Option Description EnableBluetooth Select this check box to enable Bluetooth. WLAN/GPS Select this check box to enable WLAN/GPS.
Configuring Wyse 7040 thin client BIOS settings Use this page to configure the BIOS settings of Wyse 7040 thin clients. Table 131. System configuration Option Description Sound Device Select this check box to enable the sound device. Microphone Select this check box to enable the microphone. Speaker Select this check box to enable the speakers. Table 132.
Table 137. Configuring power management settings Option Description Wake on AC From the drop-down list, select an option to specify how the system must behave when AC power is restored after an AC power loss. The available options are: ● Off ● Last ● On Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal.
Table 141. Configuring Kiosk mode Option Description Kiosk Mode Select this option to replace the default Windows desktop with the Wyse easy setup desktop, Wyse easy setup remote connections, and Wyse easy setup applications. Applications Enter the details to register a new application.
Configuring VNC settings Use this page to configure the VNC settings. Table 145. Configuring VNC Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline the VNC shadowing VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters.
Table 147. System configuration Option Description ● PS2: Port is configured for IBM PS2 compatibility. ● ECP: Port is configured for extended capability port protocol. NOTE: This option is available for Wyse 5070 Extended thin client when the add-on card is installed. Serial Port 1 From the drop-down list, select the option to determine how the serial port on the docking station operates.
Table 149. Configuring security settings Option Description Enable Admin Setup Lockout Select this option to prevent others from entering the setup when an administrator password is set. Table 150. Configuring power management settings Option Description Wake On LAN From the drop-down list, select any option to allow the thin client to power up from the OFF state. You can trigger a thin client to power up from the OFF state by using a LAN signal.
● ● ● ● ● ● ● Other settings VDI Global Settings Remote Connection Citrix Remote Connection VMware Remote Connections RDP Remote Connections Browser Advanced 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use this page to configure system personalization. Table 154. Configuring system personalization Option Description Monitor Resolution (Primary) Select this option to set the monitor resolution.
Table 154. Configuring system personalization Option Description Audio Mute Select this option to set the thin client to mute mode. Microphone Volume Select this option to set the microphone volume of the thin client. The range of the microphone volume is 0–100. Microphone Mute Select this option to set the microphone to mute mode. Configuring desktop experience Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys. Table 155.
Table 156. Configuring login experience settings Option Description Auto Login Select this option to enable the thin client to automatically log in without any user intervention. Use the Auto Login Username option to select the default login user. Auto Login Username Select the Auto Login check box to define the default user for auto login. From the drop-down menu, select your preferred option.
Table 158. Configuring security settings Option Description Password Encryption Algorithm Select this option to choose the password encryption algorithm. From the drop-down menu, select any of the following options: ● Base-64 ● AES ● Plain-Text The default value is Base-64. Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of the device can be performed when the G key is pressed during device boot-up.
Table 159. Configuring central configuration settings Option Description Firmware Server Password Enter the password to access the firmware server. Firmware Root Path This root path is used to access the firmware images on the server. The directory name /wtx is appended to the root path entry before use. If the root path is not provided, /wyse is considered. Configuring other settings Use this page to configure the other options. Table 160.
Table 161. Configuring Citrix general settings Option Description Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA connections. HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX Webcam. HDX Webcam Image Width Select this option to set the width of image request from the HDX Webcam. HDX Webcam Image Height Select this option to set the height of image request from the HDX Webcam.
Table 163. Configuring Citrix drive mapping Option Description Enable ICA Dynamic Drive Mapping Select this option to enable the Double ICA Dynamic Drive Mapping. If this option is disabled, you can add the individual drives for various drive types. As a result, only individual drives are redirected in to the ICA session. Table 164. Configuring VMware USB redirection Option Description Enable USB Redirection Select this option to enable VMware USB Redirection to all the devices.
Table 165. Configuring remote connection settings Option Description Browsing Protocol Select this option to set a browsing protocol for the secure and non-secure connections. From the drop-down list, select either of the following options: ● http ● https Low Bandwidth Select this option to set the slow bandwidth optimization. Enable Sound Select this option to enable sound. SmartCard Login Select this option to enable the smart card login feature for ICA connection.
Table 166. Configuring remote connection VMware Option Description Auto Launch Connection On Logon Select this option to automatically launch the connection after you log in. VMWare Server Address Enter the hostname or the IP address of the VMware View server. VMWare Server Port Number Enter the port number of the host. Use Secure Connection (SSL) Select this option to use the SSL connection. Protocol Select this option to set PCOIP or RDP as protocol.
Configuring remote connection settings—RDP Use this page to create an RDP broker connection. Table 167. Configuring remote connection settings—RDP Option Description Connection Name Select this option to enter the name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Server Address Enter the server name or the IP address. SmartCard Login Select this option to enable the smart card authentication.
Table 167. Configuring remote connection settings—RDP Option Description Use Remote Desktop Credentials for RD Gateway Select this option to use the remote desktop credentials for the RD gateway. When you clear the check box, the RD Username, RD Password, and RD Domain Name options are displayed. RD Username Enter the RD user name for the RD gateway login. RD Password Enter the RD password for the RD gateway login. RD Domain Name Enter the RD domain name for the RD gateway login.
Editing ThinLinux policy settings About this task To configure the ThinLinux policy settings, do the following: Steps 1. Click Groups & Configs. The Groups & Configs page is displayed. 2. Click the Edit Policies drop-down menu. 3. Click ThinLinux. The ThinLinux page is displayed.
Table 170. Configuring display settings Option Description ○ On Right ○ Bottom ○ Top Enable Multi Monitor Select this option to enable multi-monitor settings. Monitor Resolution (Third) From the drop-down list, select the monitor resolution for the third monitor. NOTE: ● Windows Embedded Standard multi-monitor—No limitations. ● ThinLinux multi-monitor— Dell Wyse 5070 extended thin client supports multi-monitor functionality when more than four monitors are connected. Span Position Display is spanned.
Table 174. Configuring time zone settings Option Description Time Zone Select this option to set the time zone based on your location. From the drop-down menu, select your preferred time zone. Time Format Select this option to select the time format. From the dropdown menu, set the time format to either 12–hour or 24-hour format. Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the NTP server to synchronize the time.
Configuring login experience Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users. Table 177. Configuring login experience Option Description Auto Login Select this option to enable the thin client to automatically log in without any user intervention. Enable Banner on Login window Select this option to configure a banner message in the login screen.
Table 180. Configuring SSH settings Option Description Enable SSH Select this option to enable Secure Shell (SSH) on the device. Allow “root” SSH login Select this option to enable the root SSH login. Table 181. Configuring VNC settings Option Description Enable VNC Server Select this option to enable the VNC Server. Require User to enter Password Select this option to set the VNC password. VNC Password Select this option to enter the VNC password.
Configuring other settings Use this page to configure the other options. Table 183. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot when power is restored without waiting for the user to press the power button. Power Button Action From the drop-down menu, select any one of the options: ● Interactive ● Restart ● Shutdown ● None The options define the action to be taken when you press the power button.
Table 184. Configuring Citrix general settings Option Description HDX Webcam Image Height Select this option to set the height of image request from the HDX Webcam. Audio Bandwidth Limit Select this option to set the bandwidth used for audio input. From the drop-down menu, select any one of the following options: ● Low ● Medium ● High Enable UDP Audio Select this option to enable the transport of audio data through UDP.
Table 187. Configuring VMware USB redirection settings Option Description Enable USB Redirection Select this option to either allow or deny USB redirection policy in to the VMware sessions. Configuring remote connection settings—Citrix Use this page to create a Citrix broker connection. Configuration settings for the Citrix connection vary based on the connection type. Table 188.
Table 188. Configuring remote connection settings—Citrix Option Description ● ● ● ● ● Basic RC5 (128–bit – Log in Only) RC5 (40–bit) RC5 (56–bit) RC5 (128– bit) Windows Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● Seamless ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Screen Color Depth Select this option to set a screen color depth.
Table 189. Configuring remote connection settings—VMware Option Description Enable NLA Select this option to enable Network Level Authentication. When the RDP option is set as protocol, this option is displayed. Username Enter the user name when the PCoIP protocol is selected. Password Enter the password when the PCoIP protocol is selected. Domain Name Enter the domain name. Interactive Mode Select this option to enable the User Interactive mode.
Table 190. Configuring remote connection settings—RDP Option Description Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Server Address Enter the server name or the IP address. SmartCard Login Select this option to enable the smart card authentication. Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication. Username Enter the user name. Password Enter the password.
Table 192. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode. Window Size Select this option to set a window size.
Table 195. Configuring general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 196. Configuring system configuration Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option.
Table 201. Configuring power management settings Option Description USB Wake Support Select the check box to allow the thin client to power up from the off state. Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal. AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored.
Table 206. System configuration Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. For the enabled NICs, the networking protocols are installed, and the pre-OS and early OS networking features are available. Integrated NIC From the drop-down list, select the preferred option. This option controls the on-board LAN controller. ● Disabled: The internal LAN is disabled and is not visible to the operating system if it does not have an IP address.
Table 208. Configuring security settings Option Description Enable UEFI Capsule Firmware Update Select the check box to update the BIOS through UEFI capsule firmware update. Enable admin Setup Lockout Select this check box to prevent others from entering the setup when an administrator password is set. Table 209. Configuring power management settings Option Description Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state.
Table 214. Reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart. From the drop-down list, select one of the following options: ● Reboot immediately—The system restarts immediately. ● Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. ● Do not reboot—The system does not restarts.
Table 215. Configuring display options Option Description Monitor Rotation (Primary) Select this option to set an orientation for your monitor. From the drop-down menu, select one of the following options based on your preference: ● Landscape ● Portrait ● Landscape—flipped ● Portrait—flipped Table 216. Configuring keyboard options Option Description Language Select this option to select one or more input languages for your keyboard.
Table 218. Configuring basic mouse options Option Description Click Lock Select this option to highlight or to drag the pointer without holding down the mouse button. To set the Click Lock Time Option, from the drop-down menu, select the appropriate time for the mouse button to be held down before the click is locked. Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option. Table 219.
Table 223. Configuring audio settings Option Description Audio Volume Select this option to adjust the audio volume of your device. From the drop-down menu, select your preferred volume option. Microphone Mute Select this option to mute your microphone. Microphone Volume Select this option to adjust the volume of your microphone. From the drop-down menu, select your preferred volume option.
Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 226. Security and lockdown Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to enable or disable the USB mass storage device access for non-administrator users.
Table 229. Power settings on battery Option Description Turn Off Display (on battery) Select this option to set the time after which the display is turned off. From the drop-down list, select a delay time. Table 230. Power settings when plugged-in Option Description Device Sleep Plan (plugged-in) Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time.
Table 233. Configuring basic options Option Description Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA browsers separated by commas for the connection. Published Applications Select this option to specify a published application that you want to start. Single Sign On Select this option to enable the single sign on feature for the connection. If you enable single sign on, use your Windows login credentials to connect to the Citrix server.
Table 234. Configuring application display settings Option Description Start Menu Display Select this option to enable the start menu display on the connection desktop. After you enable this option, specify the Start Menu Display Folder for the connection. System Tray Display Select this option to display the Citrix connection icon in the notification area. Table 235. Configuring server options Option Description Logon Method Select this option to choose a logon method for your Citrix connection.
Table 238. Configuring remote connection settings—VMware Option Description Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. VMware Server Address Select this option to enter the server address of the VMware connection. Protocol Select this option to choose the protocol for the VMware connection.
Table 239. Configuring basic settings Option Description Server Address Select this option to enter the server address of the connection. Single Sign On Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the server. Username Select this option to define a user name for the connection, if single sign-on is disabled.
Table 241. Configuring display settings Option Description Screen Color Depth (in bits) Select this option to define the screen color depth of the connection. ● RDP 15–Bit High Color ● RDP 16–Bit High Color ● RDP 24–Bit True Color ● RDP 32–Bit Highest Quality Table 242. Configuring other Settings—Local and Parameter Option Description Remote Audio Play Back Select this option to manage the audio playback in the remote connection.
Table 244. Configuring other settings—Experience Option Description Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the performance. Desktop Background Select this option to enable the desktop background for the connection. Visual Styles Select this option to enable the visual styles for the connection. Font Smoothing Select this option to enable font smoothing for the connection.
Table 246. Configuring Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: ● Click Add Site, and enter the folder name, URL, and description. ● Click Create Shortcut to create a shortcut for the site. ● Click Remove to delete a site from the list. NOTE: The URL must begin with https:// when the Trusted Sites check box is selected.
Table 251. Configuring VNC settings Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline VNC shadowing. VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters. VNC View-only Password Enter the primary password. You cannot edit the password.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: ● Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. ● Register automatically by configuring the appropriate option tags on the DHCP server. ● Register automatically by configuring the appropriate DNS SRV records on the DNS server.
To enable the CA validation option in the private cloud, you must install the same self-signed certificate on the ThinOS device as well. If you have not installed the self-signed certificate in the ThinOS device then do not select the Enable CA Validation check box. You can install the certificate to the device by using Wyse Management Suite after registration, and then enable the CA validation option.
Registering devices by using DHCP option tags About this task You can register the devices by using the following DHCP option tags: NOTE: For detailed instructions on how to add DHCP option tags on the Windows server, see Creating and configuring DHCP option tags. Table 253. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.
NOTE: For detailed instructions on how to add DNS SRV records on the Windows server, see Creating and configuring DNS SRV record. The following table lists the valid values for the DNS SRV records: Table 254. Configuring device by using DNS SRV record URL/Tag Description Record Name—_WMS_MGMT This record points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed.
Searching a device using filters About this task To search a device using filters, do the following: Steps 1. From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an administrator. 2. From the Status drop-down menu, select any one of the following options: ● Registration ○ Registered ○ Pre-registered ○ Not Registered ○ Compliant ○ Pending ○ Non-Compliant ● Online Status ○ Online ○ Offline ○ Unknown ● Others ○ Recently Added 3.
Querying the device status About this task To send a command to update the device information and status in the system, do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4. Click Query. An Alert window is displayed. 5. Click Send Command to send the query command. Locking the devices About this task To lock the registered device, do the following: Steps 1. Click Devices.
Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4. Click Unregister. An Alert window is displayed. 5. Select the Force Unregistration check box. 6. Click Send Command to send the unregister command. Resetting to factory default settings About this task To reset your ThinOS-based devices to factory default settings, do the following: Steps 1. Click Devices. The Device page is displayed. 2.
3. Select the check box of the device. 4. From the More Actions drop-down menu, click Send Message. The Send Message window is displayed. 5. Enter the message. 6. Click Send. Activating the devices About this task If a device is turned off or in the sleep mode, and you want to activate the device, then do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4.
8. Click Create/Edit exceptions to create or edit a device level exception, and configure a particular device policy on the Devices page. Viewing system information About this task To view the system information, do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. For more information, see Searching a device by using filtersSearching a device using filters. The preferred device list is displayed. 3.
● ● ● ● Name Publisher Version Installed On NOTE: The installed applications count increases or decreases based on the installation or uninstallation of the applications. The list is updated when the device checks-in or is queried next. Renaming thin client About this task Use this page to change the host name of thin clients that run on Windows Embedded Standard, ThinLinux, and ThinOS operating systems. To change the host name, do the following: Steps 1. On the Devices page, click the device. 2.
Configuring remote shadow connection About this task Use this page to allow global and group administrators to access the Windows Embedded Standard, ThinLinux, and ThinOS thin client sessions remotely. This feature is applicable to only to private cloud and is available for both Standard and Pro licenses. NOTE: Wyse Management Suite portal supports a maximum of five remote shadow sessions per tenant. Steps 1. On the Devices page, click the device. 2.
Device compliance status By default, the following colors are displayed as the device status: ● Red—when the registered device has not been checked in for more than seven days. ● Gray—When you apply any configuration policy to the device. ● Green—When you apply all the configuration policies to the device. The default value can be changed from 1 to 99 days. The Online Status option is located next to the device name.
Figure 9. Pull OS image screen 4. Click Prepare for Image Pull. Results When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message is displayed on the client side. Click either of the following options: ● Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep.
Requesting a log file About this task To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following: Steps 1. Go to the Devices page, and click a particular device. The device details are displayed. 2. Click the Device Log tab. 3. Click Request Log File. 4. After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs. Figure 10. Log file pull NOTE: ● The device must be enabled to pull the log file.
4. Click Request Services List, to view the list of the services running on the thin client. 5. Click Start Monitoring, to access the performance metric console. On the Performance metric console, the following details are displayed: ● Average CPU last minute. ● Average memory usage last minute.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the management console. Figure 11. Apps and data Windows Embedded Standard operating system image updates are performed in the Apps and Data tab. Wyse Management Suite supports the following two types of application deployment policies: ● Standard application—This policy allows you to install a single application package.
Topics: • • • • • • • • • Configuring app inventory Deploying applications to thin clients Creating and deploying standard application policy to thin clients Creating and deploying advanced application policy to thin clients Adding Windows Embedded Standard operating system and ThinLinux images to inventory Managing ThinOS firmware inventory Managing Windows Embedded Standard and ThinLinux image policies Managing file repository Changing wallpaper for all devices belonging to marketing group Configuring a
a. Place the thin client application files in the \repository\thinClientApps folder. Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically. b. Place the Windows Embedded Standard imaging files in the \repository\osImages\Zippedfolder. The image is automatically extracted and placed in a valid folder. The image is listed in the Windows Embedded Standard image inventory.
A message is displayed to allow the administrator to schedule this policy on devices based on group. 17. Select Yes to schedule a job on the same page. 18. The app/image policy job can run: a. Immediately—Server runs the job immediately. b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates one job to run at the date/time of the designated time zone. 19.
The app/image policy job can run: a. Immediately—Server runs the job immediately. b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 7. Click Preview and schedule on the next page to create the job. 8. You can check the status of the job by navigating to the Jobs page.
Managing Windows Embedded Standard and ThinLinux image policies About this task To add a file to the Windows Embedded Standard image or ThinLinux policy, do the following: Steps 1. In the Apps & Data tab, under OS Image policies, click WES / ThinLinux. 2. Click Add Policy. The Add WES/ ThinLinux Policy screen is displayed. 3. In the Add WES/ ThinLinux Policy page, do the following: a. b. c. d. Enter a Policy Name. From the Group drop-down menu, select a group.
● Font NOTE: To view the maximum size and the supported format of the files that you can upload, click the information (i) icon. 5. Select the check box if you want to override an existing file. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To assign the file, go to the respective device configuration page. 6. Click Upload.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
Creating unmanaged device auto assignment rules About this task To create rules for the unmanaged device auto assignment, do the following: NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Click the Add Rules tab. 4. Enter the Name and select the Destination group. 5. Click the Add Condition option and select the conditions for assigned rules. 6. Click Save.
About this task To change the order of a rule, do the following: Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select the rule which you want to move and then move it to the top order. 4. Click Save Rule Order. Adding a rule for alert notification About this task To add a rule for alert notification, do the following: Steps 1. Click the Rules tab. 2. Select the Alert Notification option. 3. Click Add Rule. An Add Rule window is displayed. 4.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 12. Jobs In this page you can see jobs based on the following filtering options: ● Configuration Groups—From the drop-down menu, select the configuration group type. ● Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
○ 1 or more completed ● More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed Topics: • • • • • Sync BIOS admin password Searching a scheduled job by using filters Scheduling the image policy Scheduling an application policy Scheduling the device command job Sync BIOS admin password From the More Actions drop-down menu, select the Sync BIOS admin password option. To synchronize the BIOS admin password, do the following: 1.
5. From the Status drop-down menu, select the status of the job. The available options are: ● Scheduled ● Running/In Progress ● Completed ● Cancelled ● Failed 6. From the Detail Status drop-down menu, select the status in detail. The available options are: ● 1 or more failed ● 1 or more pending ● 1 or more In progress ● 1 or more cancelled ● 1 or more completed 7. From the More Actions drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed.
● On day(s)—Select the days of the week. 6. Click the Preview option to view the details of the scheduled job. 7. On the next page, click the Schedule option to initiate the job. Scheduling the device command job About this task To schedule a device command job, do the following: Steps 1. On the Jobs page, click Schedule device command job. The Device Command Job screen is displayed. 2. From the drop-down list, select a command. Device command is a recurring job.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
● This Week ● Custom 5. From the Event Type drop-down menu, select any one of the following operating systems: All ● ● ● ● ● ● the events are classified under particular groups. The available options in the drop-down menu are: Access Registration Configuration Remote Commands Management Compliance Searching an event or alert by using filters About this task To search an event or alert by using filters, do the following: Steps 1. Click Events. The Events page is displayed. 2.
Viewing audit log Prerequisites The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time. Steps 1. Go to Events > Audit. 2. From the Configuration Groups drop-down list, select a group for which you want to view the audit log. 3. From the Timeframe drop-down list, select the time period to view the events that occurred during that time period.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: ● Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. ○ A Global Administrator has access to all the Wyse Management Suite functions. ○ A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 15. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • • • • • • Adding a new admin profile Editing an admin profile Deactivating an admin profile Deleting an admin profile Editing a user profile Importing the CSV file Adding a new admin profile Prerequisites To add a new admin profile, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Click Add Admin. The New Admin User window is displayed. 4.
￭ Remote Shadow ￭ Lock Device ￭ Wipe Device ￭ Send Message ￭ WOL Device b. In the Password section, do the following: i. Enter the custom password. ii. To generate any random password, select the Generate random password radio button. 7. Click Save. Editing an admin profile Prerequisites To edit an admin profile, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Click Edit Admin. The Edit Admin User window is displayed. 4.
Deleting an admin profile Prerequisites Admin must be deactivated before you delete them. To delete an admin, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Select the check box of a particular admin or admins which you want to delete. 4. Click Delete Admin(s). An Alert window is displayed. 5. Enter a reason for the deletion to enable the Delete link. 6. Click Delete. Editing a user profile Prerequisites To edit a user profile, do the following: Steps 1. Click Users. 2.
2. Select the Unassigned Admins option. 3. Click Bulk Import. The Bulk Import window is displayed. 4. Click Browse and select the CSV file. 5. Click Import.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 16.
3. Click the Add AD Server Information link. 4. Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5. Click Save. 6. Click Import. 7. Enter the user name and password. NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options.
Steps 1. On the Portal Admin page, under Console Settings, click Active Directory (AD). 2. Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse Management Suite xml files, hover the mouse over the information (i) icon. NOTE: To download the Wyse Management Suite xml file, click the download link. 3. Set the Wyse Management Suite rules in ADFS. To know the custom claim rule details, hover the mouse over the information (i) icon.
About this task To configure the external application service, do the following: Steps 1. Log in to the Wyse Management Suite portal and click the Portal Admin tab. 2. Select External App Services under Console Settings. 3. Select the Add tab to add an API service. The Add External App Services dialog box is displayed. 4. Enter the following details to add an external application service. ● Name ● Description 5. Select the Auto Approve check box.
● Checkin interval—Enter the time. The device sends full checking signal every 8 to 24 hours. ● Not Checked In compliance alert—Enter the number of days before a device triggers a Not Checked In compliance alert. The range is 1–99. Enabling Two-Factor authentication You must have at least two active global administrator users in the system. Prerequisites Create two or more global administrators before proceeding to the task. To enable two factor authentication, do the following: About this task 1.
Figure 18. Types of report 4. Select the delimiter. 5. Click Save. Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations. To enable multi tenant accounts, do the following: 1. 2. 3. 4.
Steps 1. Go to Portal Administrator > Account > Custom Branding. 2. Click Enable Custom Branding 3. In Header Logo, click Browser and select and select the header logo image from the folder location. The maximum size of the header logo must be 500*50 pixels. 4. Enter the title under in Title option. 5. Select the Display title in browser window/tab check box to view the title in the browser. 6. Enter the color codes for Header background color and Header text color. 7. Click Browse and select the Favicon.
Steps 1. Log in to Wyse Management Suite public cloud console. 2. Go to Portal Administration > Accounts > Subscription. 3. Enter the number of thin client seats that must be exported to Wyse Management Suite Private Cloud. 4. Click Export. 5. Copy the generated license key. 6. Log in to Wyse Management Suite Private Cloud console. 7. Go to Portal Administration > Accounts > Subscription. 8. Enter the generated license key in the box. 9. Click Import.
● PKCS-12: Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx. 6. Click Save.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • • Installing Wyse Easy Setup Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites Prerequisites ● A minimum free disk space of 100 MB ● A minimum RAM disk size of 100 MB ● Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) ● Microsoft .Net Framework 4.5 and above ● Wyse Device Agent version 14.
5. Click Wyse Easy Setup. 6. After configuring the policy settings, click Save and Publish. NOTE: ● If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied. ● If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite are discarded.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Registering devices by using DHCP option tags to Wyse Management Suite About this task You can register the devices by using the following DHCP option tags: Table 255. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed.
Table 256. Configuring device by using DNS SRV record URL/Tag Description Record Name—_WMS_MQTT This record directs the device to the Wyse Management Suite Push Notification server (PNS). For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. Record FQDN—_WMS_MQTT._tcp. Record Type—SRV NOTE: MQTT is optional for the latest version of Wyse Management Suite.
14 Troubleshooting Wyse Management Suite Table 257. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the WMS launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Table 257. Troubleshooting Issue Workaround Wyse Management Suite server does not respond when the disk space is less than 300 MB. Increase the storage space, and restart the Wyse Management Suite related services. When the agent registers with http, Wyse Management Suite sends the https URL and all the new agents switch to https. Agents 12.x does not have this behavior since the agent does not understand the switching login.
Table 257. Troubleshooting Issue Workaround Application installation fails when a policy is created from two different repository servers. Ensure all the repositories are accessible by the device. Wyse Device Agent always tries the test download with the application created from the first repository server. If the test download fails the agent does not proceed further and an error report is sent to the server. You cannot upgrade Wyse 5060 thin client with PCoIP firmware.
Table 257. Troubleshooting Issue Workaround Wyse Management Suite upgrade from 1.0 to 1.1 does not work with external Mongo and embedded Maria database. Upgrade directly to Wyse Management Suite 1.2. Imaging through HTTP does not work. Ensure HTTP is enabled manually. From Wyse Management Suite version 1.2 onwards, HTTP is disabled by default and admin must enable from the Tomcat manually. Mongo, Maria and Tomcat services are stopped after restarting the Wyse Management Suite server.
A Installing or upgrading Wyse Device Agent Prerequisites This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite. ● Windows Embedded Standard devices—Wyse Device Agent version 14 can be downloaded from downloads.dell.
Steps 1. Copy the WDA.exe file to the thin client. 2. Double-click the WDA.exe file. NOTE: ● Different Wyse Device Agent packages are available for each variant of Windows Embedded Standard. ● A warning message is displayed when an older version of Wyse Device Agent or HAgent is installed on the device. 3. Click Yes. 4. In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 258.
Table 258. Feature matrix for each subscription type Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Pro-cloud edition Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Limitations of Wireless Profiles Password Editor The following are the limitations of Wireless Profiles Password Editor: ● Passwords are valid only for the following authentication types: ○ WPAPSK ○ WPA2PSK ● Passwords do not exist for the following enterprise authentication profile types: ○ WPA ○ WPA2 Wireless profiles password editor 177
D Create and configure DHCP option tags About this task To create a DHCP option tag, do the following: Steps 1. Open the Server Manager. 2. Go to Tools, and click DHCP option. 3. Go to FQDN > IPv4 and right-click IPv4. Figure 20. DHCP 4. Click Set Predefined Options. The Predefined Options and Values window is displayed. 5. From the Option class drop-down list, select the DHCP Standard Option value.
Figure 21. Predefined Options and Values 6. Click Add. The Option Type window is displayed. Figure 22. Option Type Example The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags ● To create the 165 Wyse Management Suite server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—WMS ○ Data type—String ○ Code—165 ○ Description—WMS_Server 2. Enter the following value, and then click OK.
String—WMS FQDN For example, WMSServerName.YourDomain.Com:443 Figure 23. 165 Wyse Management Suite server URL option tag ● To create the 166 MQTT server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—MQTT ○ Data type—String ○ Code—166 ○ Description—MQTT Server 2. Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 24. 166 Wyse Management Suite server URL option tag ● To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—CA Validation ○ Data type—String ○ Code—167 ○ Description—CA Validation 2. Enter the following values, and click OK.
Figure 25. 167 Wyse Management Suite server URL option tag ● To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—Group Token ○ Data type—String ○ Code—199 ○ Description—Group Token 2. Enter the following values, and click OK.
Figure 26.
E Create and configure DNS SRV records About this task To create a DNS SRV record, do the following: Steps 1. Open the Server Manager. 2. Go to Tools, and click DNS option. 3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 27. DNS manager 4. Click Other New Records. The Resource Record Type window is displayed. 5.
Figure 28. Resource Record Type a. To create Wyse Management Suite server record, enter the following details and click OK.
Figure 29. _WMS_MGMT service b. To create MQTT server record, enter the following values, and then click ÓK.
Figure 30. _WMS_MQTT service 6. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7. Click Other New Records. 8.
Figure 31. Resource Record Type a. To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 32. _WMS_GROUPTOKEN record name b. To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 33.
