Dell Wyse Management Suite Version 1.3 Administrator’s Guide January 2019 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction to Wyse Management Suite...................................................................... 8 What is new in this release?............................................................................................................................................. 9 Chapter 2: Getting started with Wyse Management Suite............................................................ 10 Logging in to Wyse Management Suite on public cloud..........................................
Configuring domain settings..................................................................................................................................... 78 Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise.............................78 Edit the Linux policy settings......................................................................................................................................... 80 Configuring system personalization.............................
Configuring Configuring Configuring Configuring Configuring Configuring remote connection settings—RDP.................................................................................................122 remote connection settings—Browser......................................................................................... 125 device information..............................................................................................................................
Creating and deploying advanced application policy to Wyse Software Thin Clients...............................154 Image policy...................................................................................................................................................................... 155 Adding Windows Embedded Standard operating system and ThinLinux images to repository.............. 155 Adding ThinOS firmware to repository...........................................................................
Enabling multi-tenant accounts................................................................................................................................... 180 Enabling custom branding............................................................................................................................................. 180 Managing license subscription......................................................................................................................................
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, manage-from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
What is new in this release? The following new features are introduced in this release: ● Added support for Teradici device management. ● ● ● ● ● Added Added Added Added Added support support support support support for for for for for Dell Wyse Easy Setup version 1.2. enhanced ThinOS policy settings. alert notifications from specific groups. enhanced installer with Teradici EMSDK. Teradici devices in the mobile application. NOTE: Only Wyse Management Suite private cloud supports Teradici.
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
● The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them. ● The Devices page enables you to view and manage devices, device types, and device-specific configurations.
reboots. This feature is available only in the Pro edition. Advanced application policies also support execution of pre-and-post installation scripts that may be needed to install a particular application. You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
2. Click View All Alerts. The Events page is displayed with list of all the alerts. View the list of events About this task The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: Steps 1. Click Dashboard. The events summary is displayed. 2. Click View All Events. The Events page is displayed with list of all the events.
Access online help About this task To access the Wyse Management Suite manuals, do the following: Steps 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click WMS Help. The Support for Wyse Management Suite page is displayed. Change your password About this task To change your password, do the following: Steps 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click Change Password. The Change Password window is displayed. 3.
4 Managing groups and configurations Prerequisites The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policies and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. About this task Figure 2.
If a policy configuration has to be prioritized between the different levels, then the lowest-level policy takes precedence. After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the thin clients. NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect. However, most of the settings on ThinOS, you must restart the device for the changes to take effect.
Steps 1. On the Groups & Configs page, click the icon. 2. In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description. 3. In the Registration tab, edit the group token. NOTE: The devices can be registered to a group by entering the group token which is available on the device registration screen. 4. Click Save. Remove a group About this task As an administrator, you can remove a group from the group hierarchy. To remove a group, do the following: Steps 1.
2. Select the policy setting you want to configure, and then click Configure this item. 3. Click Save and Publish. Configure a group level policy About this task To configure a group level policy or multilevel group polices, do the following: Steps 1. In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies. 2. From the drop-down menu, select the device type you want to configure. The policy settings of the device type are displayed. 3.
Figure 3. ThinOS—Wizard mode ● ● ● ● ● ● Setup Security ● Setup Keyboard and Display ● Setup Visual Experience ● Setup Timezone ● Setup General Settings ● Setup Broker Click Next to go to policy settings. Click Back to view the previous policy settings. Click Cancel to go back to the Groups & Configs page. Click Save & Publish to save the changes. Click Continue to go to ThinOS advanced configuration mode.
Table 2. Configuring Privilege Settings (continued) Option Description connection or when the configuration could not be fetched from the server. This is applicable is the privilege level is high. Enable Keyboard and Mouse Settings (8.5+) Select this option to configure the keyboard and mouse settings. Enable Admin mode Select this option to access the admin mode by entering the Administrator User Name and Administrator Password.
Configuring visual experience Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session functionality. Table 5. Configuring desktop appearance Option Description Desktop Wallpaper Displays only the images that are uploaded to the file repository. When you select this check box, the wallpaper file and the wallpaper layout drop-down menus are displayed. Company Logo Displays the logo on the device login screen.
Table 8. Configuring Sign-on settings Option Description Domain List (8.5+) Enter the list of domains to sign-in to the broker server. Separate the names by a semi-colon. Table 9. Firmware upgrade Option Description Disable Live Upgrade Live Upgrade enables the thin client immediately after download and applies the new firmware based on defined policies. If you prefer that the thin client should only check for new firmware on each boot, then disable the Live Upgrade feature.
Table 11. Configuring broker server (continued) Option Description Citrix custom store name Enter the citrix store name for the citrix StoreFront connection. This option is applicable only for Citrix. Sessions to connect automatically Select this option to automatically connect to the session. NOTE: The name of the desktop or application is case sensitive. Use a semicolon to separate the multiple sessions which must be initialized automatically.
4. Click Remove Policy to go back to the ThinOS page. 5. Click Cancel to go back to the Groups & Configs page. Configuring general settings Use the General Settings page to configure the thin client general settings, such as auto power settings, local settings, mirror file server settings, and terminal settings for ThinOS 8.5 and later version devices. Table 12.
Table 16. Configuring audio settings for ThinOS 8.6 and later versions Option Description Configure Audio settings Select this option to configure the audio settings. Analog Audio Jack pop-up Select this option to display the audio selection message when you plug in the analog headset. Mute Select this option to enable or disable the mute option.
Table 17. Configuring mouse settings for ThinOS 8.6 and later versions (continued) Option Description Big Cursor Select this option to increase the local mouse to twice as normal one. Disable Select this option to disable the mouse pointer on the screen. Configuring general settings Use General Settings page to configure the ThinOS thin client settings, such as sign-on settings, and time zone. Table 18.
Configuring security settings Use the Security Settings page to configure the ThinOS thin client security settings, such as sign on settings, privilege settings, the G-key reset, and so on. Table 20. Configuring sign on settings Option Description Require domain login From the Require domain login drop-down menu, select the preferred option. Disable guest user Select the check box to disable the local guest user account.
Table 23. Configuring general settings (continued) Option Description Delete Certificate (8.5+) Select this option to delete the certificate. Enter the certificate name which you want to delete. Auto-install Certificates Select this option to install the certificate automatically. Disable ThinPrint Service Select this option to disable the ThinPrint service. Encrypt local Flash Select this option to configure the local settings, and set the user credentials.
Table 26. Configuring WDM services Option Description Disable WDM Services Select this option to disable the WDM service. Quick Mode (8.5+) Select this option to speed up the boot time for the ThinOS devices. Configuring keyboard settings Use the Keyboard Settings page to configure the keyboard layouts, and the behavior of keyboard shortcuts for ThinOS 8.5 and later version devices. Table 27.
Table 28. Configuring monitor display settings (continued) Option Description Dual Monitor Mode Select this option to select the monitor mode. From the Display Monitor Mode drop-down menu, select either Mirror Mode or Span Mode. Main Screen Select this option to access the main screen. From the Main Screen drop-down menu, select either Screen 1 or Screen 2. Alignment Select this option to align the monitor screen. From the Alignment drop-down menu, select your preferred option. Layout—ThinOS 8.
Table 31. Configuring screen saver settings (continued) Option Description Lock the terminal (8.5+) Select this option to set the terminal in lock state when the screen saver time is activated. From the Lock the terminal (8.
Table 33. Configuring visual experience (continued) Option Description Enable Logon Main Menu (8.5+) Select the check box to enable the main menu screen on the desktop when you log in to the system.
Table 35. Configuring device information Option Description Location Enter the device location. Contact Enter the device contact. Custom 1 to 3 Enter the custom values. Configuring BIOS settings Use the BIOS Settings page to configure the BIOS settings of ThinOS thin clients. Table 36. System configuration Option Description Enable Audio Select this check box to enable the audio device. Table 37.
Table 41. Configuring power management settings Option Description AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored. Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state. You can trigger a thin client to power up from the off state by using a LAN signal. Wake On USB Select this option to to enable USB devices to wake the system from OFF state or from the hibernate state.
Table 43. Configuring firmware upgrade (continued) Option Description Select BIOS File Select this option to choose the BIOS file which is uploaded in the file repository. From the drop-down menu select the BIOS file. Define desired platform or firmware mappings This option maps the specific firmware versions to different platform type. To map a platform type to a specific firmware version, do the following: 1. From the Platform Type drop-down menu, select a platform. 2.
Table 44. Device Settings Preference (continued) Option Description Network Select this option to manually override the network settings, such as WLAN or static IP. This option is applicable if you have selected the Enable selective manual overrides option. Configuring global INI settings Use the Global INI settings page to configure global INI settings for ThinOS 8.5 and later version devices. Table 45.
Configuring remote connections Use the Remote Connections page to configure the ThinOS thin clients remote connection settings, such as addresses and credentials for broker and direct connections. Table 48. Configuring connection broker settings Option Description Select Broker Select this option to establish a broker connection for published desktop.
Table 49. Configuring Direct connections (RDP) (continued) Option Description Password Enter the password for remote login. Domain Name Enter the domain name for remote login. Color depth Select this option to set the color depth. From the drop-down list, select the color depth for remote login. Session Window Behavior Select this option to set the session window behavior. From the drop-down list, select whether the remote connection should be started in the window mode or full screen mode.
Table 51. Configuring HDX protocol settings Option Description Improve KB over high latency From the drop-down list, select the preferred option that improves KB over high latency. Improve Mouse over high latency From the drop-down list, select the preferred option that improves mouse over high latency. Auto-connect From the drop-down list, select and enable the preferred option to connect the remote connection automatically.
Table 53. Configuring additional settings (continued) Option Description Access Gateway authentication method From the drop-down list, select the method to access the gateway authentication. Use HTTP for browsing Select this option to enable HTTP for browsing. This option is applicable only for Citrix. Alternate address via firewall Select this option to enable an alternate address through firewall. This option is applicable only for Citrix. System Menu Select this option to set the system menu.
Table 55. Configuring advanced settings Option Description Reconnect After Disconnect Select this option to reconnect the connection automatically after the connection is disconnected. Multi-Monitor Select this option to enable the multi-monitor support. The height and width of the session desktop is similar to the local virtual desktop size. Turn Compression off Select this option to compress the file size and to reduce the time required to download the files.
Table 58. Configuring RF-ID settings Option Description Rf-Id Disable Beep Select this option to disable RFID beep. RadioFrequency Identification—RFID is the use of radio waves to read and capture information stored on a tag attached to an object. A tag can be read from up to several feet away and does not need to be within direct line-of-sight of the reader.
Table 60. Configuring Caradigm settings (continued) Option Description Enable LogOff Select this option to enable the logoff functionality. Caradigm Security Mode From the drop-down menu, select your preferred option. This option helps the health care providers to quickly and securely log in to the clinical applications. Caradigm LogLevel From the drop-down menu, select your preferred option.
Table 63. Configuring basic settings (continued) Option Description Account Self-service server Enter the server details. Citrix StoreFront Style Select this option to enable the Citrix StoreFront based layout of published applications and desktops on the device. Password Expiry Notification Select this option to enable the password expire notification. When the password is about to expire, a warning message is displayed with the number of days remaining to change the password.
Table 66. Configuring basic settings (continued) Option Description Map USB disks to From the drop-down list, select the disk space to assign to the USB. Session Window Behavior Select this option to define whether the remote connection should be launched in a full screen mode. Select either Full Screen or Window mode. NOTE: Zero launchpad mode only supports full screen sessions. Window mode starts on a single screen while the full screen session spans across both monitors.
Configuring VMware settings Use the VMware Settings page to configure the VDI global settings for PCoIP connections on ThinOS 8.5 and later version devices. Table 69. Basic settings Option Description USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application.
Table 72. Configuring RDP8 settings (continued) Option Description select No for Wyse 3010 thin clients and Wyse 3020 thin clients. Enable TS MM Select this option to enable multimedia redirection for terminal server. Force Span Select this option to enable the force span of the view. If you enable the span option, the remote desktop becomes a rectangle which equals to the area of your local monitors. RemoteFX graphic channel Select this option to enable RemoteFX graphic channel.
Configuring AWS broker connection settings Use the AWS Broker connection settings page to configure the AWS broker connection settings for ThinOS 8.5 and later version devices. Table 75. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address. NOTE: You must specify between HTTP:// or HTTPS://. Security Mode Select this option to specify the client connectivity if it cannot verify a secure connection to the server.
Table 77. Configuring local resources (continued) Option Description Map local disk drives Select this option to automatically map the local disk drives when the session starts. Table 78. Configuring session settings Option Description Audio Playback This option helps you to define how audio must be played in the remote session.
Configuring direct ICA connection settings Use the Direct ICA Connection settings page to configure the ICA connections which can be accessed on the ThinOS 8.5 and later version devises. Table 81. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Password Enter the password for the application login. NOTE: The password is not encrypted.
Table 85. Configuring session settings Option Description Audio Quality Select this option to set the audio quality. Alternate address via firewall Select this option to enable an alternate address through the firewall. Session Reliability Select this option to enable the ICA session reliability. Optimize For Low Speed Link Select the check box to optimize session settings for low link speed. Font Smoothing Select this option to enable font smoothing.
Table 88. Configuring printer settings (continued) Option Description Host This option is applicable only for local LPD printer. Enter the IP address of the LPD service host. Queue This option is applicable only for LPD printer. Enter the queue name of the printer. Username This option is applicable only for SMB printer. Enter the user name. Password This option is applicable only for SMB printer. Enter the password. Domain This option is applicable only for SMB printer. Enter the domain name.
Configuring WLAN connections Use the WLAN Connections page to configure the thin client WLAN connections for ThinOS 8.5 and later version devices. Table 90. Configuring authentication settings Option Description Security Type Select this option to specify the authentication method.
Table 92. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise (continued) Option Description PrivateKey Client Certificate Password This option is applicable only for EAP-TLS. Enter the private key client certificate password in the provided field. TLS Authentication Type This option is applicable only for EAP-TLS. From the dropdown menu, select your preferred option. PEAP TLS Version This option is applicable only for EAP-TLS. From the dropdown menu, select your preferred option.
Table 93. Configuring IEEE 802.1X settings (continued) Option Description wireless networking and it is one of the stronger forms of authentication for both the wireless client and server. ● Protected Extensible Authentication Protocol (EAPPEAP)—It is a protocol that captures the Extensible Authentication Protocol (EAP) within an encrypted and authenticated Transport Layer Security (TLS) tunnel. It provides client and server authentication. ● Flexible Authentication via Secure Tunneling (EAPFAST[8.
Table 93. Configuring IEEE 802.1X settings (continued) Option Description Enable Single Signon Select the check box to enable the single sign on functionality. This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Configure SCEP Settings Use the SCEP Settings (8.6+) page to configure the SCEP settings for ThinOS 8.6 and later versions. Table 94. Configuring SCEP 8.
Table 94. Configuring SCEP 8.6+ settings (continued) Option Description received from https://scep.dellwyse.com/CertSrv/ mscep_admin. SCEP User Domain Enter the SCEP user domain. Configure proxy Settings Use the Proxy (8.6+) page to configure the proxy settings for ThinOS 8.6 and later version devices. Table 95. Configuring proxy 8.6+ settings Option Description Proxy Settings Select the check box to enable the proxy settings which are saved in the non-volatile memory.
● BIOS WES 5070 settings 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use the system personalization page to configure the thin client settings, such as display, keyboard, mouse, time zone, and audio options for Windows Embedded Standard devices. Table 96. Configuring display options Option Description Enable Dual Monitor Select this option to enable the dual monitor functionality. If selected, the Display Mode option is available.
Table 97. Configuring keyboard options Option Description Language Select this option to choose one or more input languages for your keyboard. From the drop-down menu, select your preferred keyboard input language. Default Keyboard Layout Select this option to set an appropriate keyboard layout. From the drop-down menu, select your preferred keyboard layout.
Table 97. Configuring keyboard options (continued) Option Description sessions. This setting is applicable to the following broker connections: ● Citrix ● Remote Desktop Protocol (RDP) ● VMware Table 98. Configuring mouse, basic mouse, mouse pointer, and mouse vertical options Option Description Mouse Speed Select this option to specify the speed of the mouse pointer when moving the mouse device. Left-handed Mouse Select this option to swap the left and right-click mouse buttons.
Table 100. Configuring audio options (continued) Option Description Audio Volume Select this option to adjust the audio volume of your device. From the drop-down menu, select your preferred volume option. Microphone Mute Select this option to mute your microphone. Microphone Volume Select this option to adjust the volume of your microphone. From the drop-down menu, select your preferred volume option.
Table 102. Configuring network settings (continued) Option Description Select a profile only from the list of wireless profiles uploaded to the file repository. Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 103. Configuring security and lockdown settings Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository.
Table 106. Configuring Windows user password settings (continued) Option Description Local User Password Enter the Windows password for the local user account. The password must be a minimum of 8 and a maximum of 32 characters. Configuring other settings Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Windows Embedded Standard devices. Table 107.
Table 110. Configuring power settings when plugged-in (continued) Option Description Turn Off Display Select this option to set the time after which the display is turned off. From the drop-down menu, select a delay time. Table 111. Configuring shared drives Option Description Shared Drive Select this option to add a shared drive to your device. Click Add Shared Drive. Enter the share name, remote drive path, user name, and password for the shared drive.
Table 113. Basic options (continued) Option Description Password Select this option to define a password for the Citrix connection, if single sign-on is disabled. Domain Name Select this option to define a domain name for the Citrix connection. Window Size Select this option to specify the window size for the Citrix connection. From the drop-down menu, select a window size. Screen Color Depth Select this option to define the screen color depth for the Citrix connection.
Table 115. Server options Option Description Logon Method Select this option to choose a logon method for your Citrix connection. ● Default Logon Method ● Prompt Logon Method Table 116. Advanced settings Option Description Disable Full Screen Pop-up Select this option to disable the full screen pop-up warning. Logon—Connect to Active and Disconnected Sessions Select this option to connect to the active and disconnected sessions after you log in.
Table 118. Configuring remote connections—VMware (continued) Option Description ● Blast Login as Current User Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the VMware server. Username Select this option to define a user name for the VMware connection, if single sign-on is disabled.
Table 119. Configuring basic settings (continued) Option Description Password Select this option to define a password for the connection, if single sign-on is disabled. Domain Name Select this option to define a domain name for the connection. Auto Reconnect Select this option to enable the connection to automatically reconnect, if the connection is dropped. Table 120. Configuring RD gateway Option Description Use RD Gateway settings Select this option to configure the settings for RD Gateway.
Table 122. Configuring other settings—Experience Option Description Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the performance. Desktop Background Select this option to enable the desktop background for the connection. Visual Styles Select this option to enable the visual styles for the connection. Font Smoothing Select this option to enable font smoothing for the connection.
Table 123. Configuring local resources (continued) Option Description Enable the redirection of Other supported Plug and Play devices Select this option to enable or disable the redirection of other plug and play devices. Configuring remote connection settings—Browser Use this page to configure the browser connection settings, such as IE proxy and favorites, for the Windows Embedded Standard devices. Table 124.
Table 127. Firewall (continued) Option Description Public Firewall Select this option to enable the public firewall. Table 128. Aero—valid for Windows Embedded Standard 7 Option Description Aero Select this option to enable the Aero feature for the browser. NOTE: This feature is available only for Windows Embedded Standard 7 Configuring Latitude mobile thin client BIOS settings Use this page to define the BIOS settings of Latitude mobile thin clients. Table 129.
Table 133. Admin password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately. Admin Password Enter the new BIOS admin password. This option is available only if you select the Enable Admin Password check box. Table 134. Configuring power management settings Option Description Wake On LAN Enable this option to power on the device from the Wyse Management Suite console.
Table 139. Configuring administrator password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately. Admin Password Enter the new BIOS admin password. This option is available only if you select the Enable Admin Password check box. Table 140.
Table 144. Configuring device information Option Description Location Enter the device location. Contact Enter the device contact. Custom 1 to 3 Enter the custom values. Configuring Wyse Easy Setup settings Use the Wyse Easy Setup page to configure the Wyse Easy Setup settings for the control panel and the user interface. Table 145. Configuring system Option Description Region & Language Enables the user to access the region and language option in the control panel.
Table 147. Configuring Kiosk mode (continued) Option Description ● Logout upon removing the smart card ● Shutdown upon removing the smart card ● LockScreen upon removing the smart card Table 148. Personalization Option Description Background From the drop-down menu, select the preferred graphic image. The image should be uploaded to the file repository and displayed as a wallpaper. Logo From the drop-down list, select the logo files which are uploaded in Apps & Data > File Repository > Inventory.
Table 151. Configuring VNC (continued) Option Description VNC View-only Password Enables you to work on view-only mode if you login using this password. Configuring domain settings Read the instructions provided on the screen to add the Windows Embedded Standard 7, Windows Embedded 8 Standard or Windows 10 IoT Enterprise device to the corporate Active Directory domain. Table 152. Configuring domain settings Option Description Domain or Workgroup From the drop-down list, select the preferred option.
Table 153. System configuration (continued) Option Description ● COM3: Port is configured at 3F8h with IRQ 4. ● COM4: Port is configured at 2F8h with IRQ 3. Table 154. USB configuration Option Description Enable Front USB Ports Select this check box to enable the operating system to detect the devices attached to the front USB port. However, if the USB port is disabled, the operating system cannot detect the device attached to the front USB ports.
Table 157. Configuring wireless settings Option Description WLAN/WiGig Select this check box to enable the internal wireless devices. Bluetooth Select this check box to enable Bluetooth devices. Table 158. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day you want the system to turn on automatically. Table 159. Reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart.
Table 160. Configuring system personalization Option Description Monitor Resolution (Primary) Select this option to set the monitor resolution. From the drop-down menu, select your preferred monitor resolution. Monitor Rotation Select this option to define the orientation of the monitor. From the drop-down list, select either Vertical or Horizontal based on your preference. Enable Dual Monitor Select this option to enable the dual monitor functionality.
Configuring desktop experience Use the Desktop experience page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys. Table 161. Configuring desktop experience Option Description Desktop Wallpaper Select this option to change the default wallpaper. Wallpaper File Select this option to choose your preferred wallpaper. Images uploaded to the file repository are displayed. Wallpaper Layout Select this option to set the wallpaper Layout.
Table 162. Configuring login experience settings (continued) Option Description Enable Banner on Login window Select this option to configure a banner message in the login screen. The Banner Message option is displayed when you select the Enable Banner on Login window check box. Enter a customized text in the box displayed on the login screen. Root Password Enter the password if you want to change the root password. Admin Password Enter the password if you want to change the admin password.
Table 164. Configuring security settings (continued) Option Description Install Certificates Select this option to choose the certificate which you want to install on the device. From the drop-down menu, select the certificates which are added in the file repository. Enable SSH Select this option to enable Secure Shell (SSH) on the device. Allow “root” SSH login Select this option to enable the root SSH login. Enable VNC Server Select this option to enable the VNC Server.
Table 166. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot up when power is restored without waiting for the user to press the power button. Power Button Action From the drop-down menu, select any one of the option to specify the default action to be performed when you press the power button. ● Interactive ● Restart ● Shutdown ● None DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000.
Table 167. Configuring Citrix general settings (continued) Option Description ● Medium ● High Enable UDP Audio Select this option to enable the transport of audio data through UDP. Flash Redirection Policy Select this option to set the Flash Redirection policy. From the drop-down menu, select either allow or deny the Flash Redirection policy. Transparent Key Passthrough Select this option to determine how the mapping of certain key combinations is used when connecting to ICA sessions.
Configuring remote connection settings—Citrix Use this page to create a Citrix broker connection. Configuration settings for the Citrix connection vary based on the connection type. Table 171. Configuring remote connection settings Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Connection Type Select this option to set a connection type.
Table 171. Configuring remote connection settings (continued) Option Description Windows Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● Seamless ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Screen Color Depth Select this option to set a screen color depth.
Table 172. Configuring remote connection VMware (continued) Option Description Interactive Mode Select this option to enable the User Interactive mode. Lock the Server URL / Host field Select this option to lock the server URL. Security Mode Select this option to set the security mode. From the dropdown menu, select any one of the following options: ● Never connect to untrusted servers ● Warn before connecting to untrusted servers ● Do not verify server identity certificates.
Table 173. Configuring remote connection settings—RDP (continued) Option Description Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Window Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Forward All Printers Select this option to forward all the printers to the remote connection.
Table 174. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. Window Size Select this option to set a window size. From the drop-down menu, select the size of the window of your choice.
● ● ● ● ● ● ● ● ● VDI Global Settings Remote Connections Citrix Remote Connections VMware Remote Connections RDP Remote Connections Browser Advanced Settings Device Info BIOS ThinLinux 3040 Settings BIOS ThinLinux 5070 Settings 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use the System Personalization page to configure the system personalization. Table 176.
Table 176. Configuring display settings (continued) Option Description Select number of monitors to be Supported. From the drop-down list, select the number of monitors to be supported. NOTE: If you select more than three monitors, then the monitor resolution setting and monitor rotation setting is common for all the monitors. Dell Wyse 5070 extended thin client supports multi-monitor functionality when more than four monitors are connected. Table 177.
Table 181. Configuring audio settings (continued) Option Description Microphone Mute Select this option to set the microphone to mute mode. Configuring desktop experience Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys. Table 182. Desktop experience Option Description Desktop Wallpaper Select this option to change the default wallpaper. Wallpaper File Select this option to select your preferred wallpaper.
Table 183. Configuring login experience (continued) Option Description Thinuser Password Enter the password if you want to change the thinuser password Configuring network settings Use this page to configure the network settings. Table 184. Configuring network settings Option Description Wireless Connection Name Enter the name of the connection SSID Enter the name of the Service Set Identifier (SSID) connection.
Table 187. Configuring VNC settings (continued) Option Description Prompt user on VNC session start Select this option to enable a popup message for accepting the incoming VNC connection request. Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 188. Configuring central configuration settings Option Description File Server/ Path Enter the full path of the folder that contains the wlx2 folder.
Table 189. Configuring other settings (continued) Option Description ● ● ● ● Interactive Restart Shutdown None The options define the action to be taken when you press the power button. DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000. Browser Homepage Select this option to change the browser homepage. Enter the URL address of your choice to set the browser homepage.
Table 190. Configuring Citrix general settings (continued) Option Description Enable UDP Audio Select this option to enable the transport of audio data through UDP. Flash Redirection Policy Select this option to either allow or deny Flash Redirection Policy. Transparent Key Passthrough Select this option to determine how the mapping of certain key combinations is used when connecting to ICA sessions.
Table 194. Configuring remote connection settings—Citrix Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Connection Type Select this option to set a connection type.
Table 194. Configuring remote connection settings—Citrix (continued) Option Description ● ● ● ● ● 1024 x 768 800 x 600 1280 x 1024 1600 x 1200 Full Screen Screen Color Depth Select this option to set a screen color depth. From the dropdown menu, select any one of the following options: ● 64K ● 256 ● 16M Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix session automatically.
Table 195. Configuring remote connection settings—VMware (continued) Option Description Lock the Server URL / Host field Select the check box to lock the server URL. Security Mode Select this option to set the security mode. From the dropdown menu, select any one of the following options: ● Never connect to untrusted servers ● Warn before connecting to untrusted servers ● Do not verify server identity certificates. Fullscreen Mode Select this option to view the remote session in the fullscreen mode.
Table 196. Configuring remote connection settings—RDP (continued) Option Description Password Enter the password. Domain Name Enter the domain name. Window Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Forward All Printers Select this option to forward all the printers to the remote connection.
Table 198. Configuring remote connection settings—Browser (continued) Option Description RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode. Window Size Select this option to set a window size. From the drop-down menu, select the size of the window of your choice. Auto Reconnect Select this option to enable the thin client to reconnect the browser automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt.
Table 202. Configure system settings Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option. Audio Select this option to enable the audio device. Table 203.
Table 207. Configure power management settings (continued) Option Description Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal. AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored. Table 208.
Table 212. Configure system settings (continued) Option Description Integrated NIC From the drop-down list, select the preferred option. This option controls the on-board LAN controller. ● Disabled: The internal LAN is disabled and is not visible to the operating system if it does not have an IP address. ● Enabled: The internal LAN is enabled. ● Enabled w/PXE: The internal LAN is enabled with PXE boot. NOTE: Dell recommends not to disable the integrated NIC and integrated NIC 2.
Table 214. Configure security settings (continued) Option Description Enable admin Setup Lockout Select this check box to prevent others from entering the setup when an administrator password is set. Table 215. Configure power management settings Option Description Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state. You can direct the thin client to power up from the OFF state by using a LAN signal.
Table 220. Configure reboot schedule settings Option Description ● Reboot immediately—The system restarts immediately. ● Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. ● Do not reboot—The system does not restart. Editing Teradici policy settings About this task To edit the Teradici policy settings, do the following: Steps 1. Click Groups & Configs. The Groups & Configs page is displayed. 2. Click the Edit Policies drop-down menu. 3. Click Teradici.
Table 222. Configure language settings Option Description Language From the language drop-down list, select the language for Object Storage Device (OSD) user interface. Keyboard Layout From the keyboard layout drop-down list, select the layout for the OSD. Configuring company logo settings Use the Company Logo page to configure the company logo settings. Table 223. Configuring company logo settings Option Description Logo file From the drop-down list, select the required logo file.
Configuring power settings Use the Power page to configure the power settings. Table 225. Configure power settings Option Description OSD Screen Saver Timeout This is the period of inactivity in the device. You can enter the time in seconds. After the time is entered, the device sets the attached displays to low power mode. The range is 10–9999. Enter the time as 0 to disable this option. NOTE: This feature is applicable only when the device is not in the session.
Table 228. Advanced configuration (continued) Option Description ● Low ● Medium ● High Table 229. Administrator password Option Description Administrator Password Enter a new administrative password for Administrative Web Interface (AWI), and local OSD interface. Upgrading firmware settings Use the Firmware Upgrade page to upgrade the firmware settings. Table 230. Upgrading firmware settings Option Description Enable live upgrade Select this option to enable the live upgrade process.
Table 231. Remote Connection (continued) Option Description Server URI Enter the Uniform Resource identifier (URI) for the PCoIP Connection Manager. The address must be in the following format: https://[hostname]|[IP Address] This option is applicable when the connection type is PCoIP Connection Server, and the session types are Basic or Auto-Logon. Logon Username Enter the username of the client. The username must be a maximum of 128 characters.
Table 232. Advanced options (continued) Option Description Pool Name to Select Enter the pool name. If the list includes the entered pool name, the client immediately starts a session with that pool. This option is applicable when the connection type is View Connection Server and the session type is Imprivata OneSign OneSign Appliance Verification From the drop-down list, select the type of verification performed on the certificate provided by the OneSign appliance server.
● System Personalization ● Desktop Experience ● Network ● Security and Lockdown ● Other Settings ● Remote Connections Citrix ● Remote Connections VMware ● Remote Connections RDP ● Remote Connections Browser ● ● ● ● Device Info Wyse Easy Setup (2.0+) VNC Settings Domain Settings 4. After configuring the policy settings, click Save and Publish.
Table 235. Configuring keyboard options (continued) Option Description Keyboard Repeat Delay Select this option to set the time that a key can be pressed without repeating the letter as input.
Table 237. Configuring basic mouse options (continued) Option Description Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option. Table 238. Configuring mouse pointer option Option Description Find Mouse Pointer Select this option, if you want to find the mouse pointer when it is not in motion. NOTE: You can press the Ctrl key on your keyboard to locate the mouse pointer when it is not in motion.
Configuring desktop experience Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Wyse software devices. Table 243. Configuring desktop experience Option Description Desktop Wallpaper Select this option to set a wallpaper for your desktop. After you enable the desktop wallpaper option, do the following: ● From the Wallpaper File drop-down list, select a wallpaper for your desktop.
Table 245. Security and lockdown (continued) Option Description Disable USB Storage Device Access Select this option to enable or disable the USB mass storage device access for non-administrator users. Disable Print Screen Select this option to enable or disable the print screen functionality for non-administrator users. Disable Task Manager Select this option to enable or disable the task manager access for non-administrator users.
Table 249. Power settings when plugged-in Option Description Device Sleep Plan (plugged-in) Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time. Dim Display (plugged-in) Select this option to set the time after which the display is dimmed. From the drop-down menu, select a delay time. Turn Off Display (plugged-in) Select this option to set the time after which the display is turned off.
Table 252. Configuring basic options (continued) Option Description Single Sign On Select this option to enable the single sign on feature for the connection. If you enable single sign on, use your Windows login credentials to connect to the Citrix server. Username Select this option to define a user name for the Citrix connection, if single sign on is disabled. Password Select this option to define a password for the Citrix connection, if single sign on is disabled.
Table 253. Configuring application display settings (continued) Option Description System Tray Display Select this option to display the Citrix connection icon in the notification area. Table 254. Configuring server options Option Description Logon Method Select this option to choose a logon method for your Citrix connection. ● Default Logon Method ● Prompt Logon Method Table 255.
Table 257. Configuring remote connection settings—VMware (continued) Option Description Protocol Select this option to choose the protocol for the VMware connection. From the drop-down menu, select either of the following options: ● PCOIP ● RDP ● Blast Login as Current User Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the VMware server.
Table 258. Configuring basic settings (continued) Option Description Single Sign On Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the server. Username Select this option to define a user name for the connection, if single sign-on is disabled. Password Select this option to define a password for the connection, if single sign-on is disabled.
Table 260. Configuring display settings (continued) Option Description ● RDP 15–Bit High Color ● RDP 16–Bit High Color ● RDP 24–Bit True Color ● RDP 32–Bit Highest Quality Table 261. Configuring other Settings—Local and Parameter Option Description Remote Audio Play Back Select this option to manage the audio playback in the remote connection. Enable Remote Audio Recording Select this option to record the audio remotely. Apply Windows Keys Select this option to apply Windows keys.
Table 263. Configuring other settings—Experience Option Description Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the performance. Desktop Background Select this option to enable the desktop background for the connection. Visual Styles Select this option to enable the visual styles for the connection. Font Smoothing Select this option to enable font smoothing for the connection.
Table 265. Configuring Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: ● Click Add Site, and enter the folder name, URL, and description. ● Click Create Shortcut to create a shortcut for the site. ● Click Remove to delete a site from the list. NOTE: The URL must begin with https:// when the Trusted Sites check box is selected.
Table 270. Configure system Option Description Region & Language Select this check box to access the region and language option in the control panel. Date & Time Select this check box to access the date and time option in the control panel. Display Select this check box to access the display option in the control panel. Network Select this check box to access the network option in the local system control panel.
Table 274. Configure taskbar Option Description Date & Time Select this option to set the date and time option on the Wyse Easy Setup shell or custom desktop. Sound Select this option to set the sound parameters in the Wyse Easy Setup shell or custom desktop. Network Select this option to view the network option on the Wyse Easy Setup shell or custom desktop. Touch Keyboard Select this option to view the touch keyboard on the Wyse Easy Setup shell or custom desktop. Table 275.
Table 277. Configuring domain settings (continued) Option Description Password Enter the password. Account OU Enter the location of the organizational unit where the computer object should be created. Auto Login Select the check box to display the Windows login screen.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: ● Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. ● Register automatically by configuring the appropriate option tags on the DHCP server. ● Register automatically by configuring the appropriate DNS SRV records on the DNS server.
To enable the CA validation option in the private cloud, you must install the same self-signed certificate on the ThinOS device as well. If you have not installed the self-signed certificate in the ThinOS device then do not select the Enable CA Validation check box. You can install the certificate to the device by using Wyse Management Suite after registration, and then enable the CA validation option.
Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent Prerequisites Create a group in Wyse Management Suite to register a device. Steps 1. Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed. 2. From the Management Server drop-down list, select Wyse Management Suite. 3. Enter the server address and the port number in the respective fields. 4. Enter the group token. For a single tenant, the group token is an optional step. 5.
Steps 1. Create a wlx.ini file. Enter the following parameter: WMSEnable=yes\no WMSServer=https://FQDN of the WMS Server:Port GroupRegistrationKey=GroupToken present in WMS Server CAValidation=True/False For example, to register the ThinLinux version 1.0 device to Wyse Management Suite (FQDN of the server is ServerFQDN.domain.
Steps 1. Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed. 2. Enter the device registration details. 3. In Wyse Management Suite, enter the Wyse Management Suite server details. 4. Enter the group token. For a single tenant, the group token is an optional step. 5. Click Register. After the registration is complete, the confirmation message is displayed.
Registering devices by using DNS SRV record DNS based device registration is supported with the following versions of Wyse Device Agent: ● Windows Embedded Systems—13.0 or later versions ● Thin Linux—2.0.24 or later versions ● ThinOS—8.4 firmware or later versions You can register devices with the Wyse Management Suite server if DNS SRV record fields are set with valid values. NOTE: For detailed instructions on how to add DNS SRV records on the Windows server, see Creating and configuring DNS SRV record.
Table 279. Configuring device by using DNS SRV record (continued) URL/Tag Description Enter False , if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. NOTE: CA Validation is optional for the latest version of Wyse Management Suite. Searching a device using filters About this task To search a device using filters, do the following: Steps 1.
Saving the current filter About this task After selecting your required filter options, you can save the filters as a group. To save the current filter, do the following: Steps 1. Enter the Name of the filter. 2. Provide a description for the filter in the Description box. 3. Select the check box to set the current filter as the default option. 4. Click Save Filter.
3. Select the check box of the device. 4. Click Restart. An Alert window is displayed. 5. Click Send Command to send the restart command. Unregistering the devices About this task To unregister the registered device, do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4. Click Unregister. An Alert window is displayed. 5. Select the Force Unregistration check box. 6.
3. Select the check box of the device. 4. From the More Actions drop-down menu, click Change Group. The Change Group Assignment window is displayed. 5. From the drop-down menu, select a new group for the device 6. Click Save. Sending messages to devices About this task To send messages to devices, do the following: Steps 1. Click Devices. The Devices page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4.
Managing device summary About this task To view and manage information on the Notes, Group Assignment, Alerts, and Device Configuration, do the following: Steps 1. Click Devices. 2. On the Device Details page, click Summary tab. The device summary is displayed. 3. In the right pane, click Add note. An Add Note window is displayed. 4. Type the message in the provided field and click Save. 5. In the right pane, click Change Group Assignment. The Change Group Assignment window is displayed. 6.
Viewing installed applications About this task To view the installed applications on the device, do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. For more information, see Searching a device by using filters. The preferred device list is displayed. 3. Click any one of the displayed devices. The Device Details page is displayed. 4. Click Installed Apps tab. The list of installed applications on the device is displayed.
Figure 7. Alert NOTE: A ThinLinux device does not need to be restarted to update the host name. 5. Click Send Command. A confirmation message is displayed. Configuring remote shadow connection About this task Use this page to allow global and group administrators to access the Windows Embedded Standard, ThinLinux, and ThinOS thin client sessions remotely. This feature is applicable to only to private cloud and is available for both Standard and Pro licenses.
Figure 8. Remote Shadow(VNC) The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3. Change the port number of the target thin client.(optional) 4. Click Connect to initiate a remote session to the target thin client. Tagging devices About this task Wyse Management Suite enables you to identify a device or group of devices by using the Tag Device option. Steps 1. Click Devices. The Device page is displayed.
Pulling Windows Embedded Standard or ThinLinux image About this task Use the Wyse Management Suite to pull an operating system or BIOS from a thin client. To perform the Windows Embedded Standard or ThinLinux image pull operation: Steps 1. Go to the Windows Embedded Standard or ThinLinux device page. 2. Select Pull OS Image option, from the More Actions drop-down list. 3. Enter or select the following details: ● Name of Image—Provide a name for the image.
Figure 9. Pull OS image screen 4. Click Prepare for Image Pull. Results When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message is displayed on the client side. Click either of the following options: ● Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep.
Requesting a log file About this task To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following: Steps 1. Go to the Devices page, and click a particular device. The device details are displayed. 2. Click the Device Log tab. 3. Click Request Log File. 4. After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs. Figure 10. Log file pull NOTE: ● The device must be enabled to pull the log file.
3. Click Request Processes List, to view the list of the processes running on the thin client. 4. Click Request Services List, to view the list of the services running on the thin client. 5. Click Start Monitoring, to access the performance metric console. On the Performance metric console, the following details are displayed: ● Average CPU last minute. ● Average memory usage last minute.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the Wyse management console. Figure 11. Apps and data ● Standard application policy—This policy allows you to install a single application package. ● Advanced application policy—This policy allows you to install multiple application packages. ● Image policy—This policy allows you to install the operating system.
Application policy Wyse Management Suite supports the following types of application inventories and application deployment policies: ● Configuring thin client application inventory ● Configuring Wyse Software thin client application inventory ● Creating and deploying standard application policy to thin clients ● Creating and deploying advanced application policy to thin clients ● Creating and deploying standard application policy to Wyse Software Thin Clients ● Creating and deploying advanced application p
Configuring Wyse Software thin client application inventory About this task To configure the Wyse Software thin client inventory, do the following: Steps 1. Click the Apps and Data tab. 2. In the left pane, go to App Inventory > Wyse Software Thin Client. 3. To add an application to the inventory, place the thin client application files in the \repository\softwareTcApps folder. Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically.
a. Immediately—Server runs the job immediately. b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates one job to run at the date/time of the designated time zone. 18. To create the job, click Preview and schedules are displayed on the next page. 19. You can check the status of the job by navigating to the Jobs page.
b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 7. Click Preview and schedule on the next page to create the job. 8. You can check the status of the job by navigating to the Jobs page.
18. To create the job, click Preview and schedules are displayed on the next page. 19. You can check the status of the job by navigating to the Jobs page. Creating and deploying advanced application policy to Wyse Software Thin Clients About this task To deploy an advanced application policy to Wyse Software Thin Clients, do the following: 1. In the local repository, go to softwareTcApps, and copy the application to the folder. 2.
b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 8. Click Preview and schedule on the next page to create the job. 9. You can check the status of the job by navigating to the Jobs page.
5. Select the check box if you want to override an existing file. 6. Click Upload. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To deploy a firmware to a device or a group of devices, go to the respective device or group configuration page. Adding Teradici firmware to repository To add a operating system image to the Teradici firmware repository, do the following: Steps 1.
● Apply the policy to devices on check in—The image policy is applied to a new device on check in which is registered with Wyse Management Suite. 4. Click Save. Managing file repository This section allows you to view and manage the file repository inventories, such as wallpaper, logo, EULA text file, Windows wireless profile, and certificate files. To add a new file, do the following: 1. In the Apps & Data tab, under File Repository, click Inventory. 2. Click Add File. The Add File screen is displayed. 3.
6. Click Save and Publish. Click Jobs to check the status of configuration policy. You can click the number next to the status flag in the Details column to check devices with their status.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
Creating unmanaged device auto assignment rules About this task To create rules for the unmanaged device auto assignment, do the following: NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Click the Add Rules tab. 4. Enter the Name and select the Destination group. 5. Click the Add Condition option and select the conditions for assigned rules. 6. Click Save.
About this task To change the order of a rule, do the following: Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select the rule which you want to move and then move it to the top order. 4. Click Save Rule Order. Adding a rule for alert notification About this task To add a rule for alert notification, do the following: Steps 1. Click the Rules tab. 2. Select the Alert Notification option. 3. Click Add Rule. An Add Rule window is displayed. 4.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 12. Jobs In this page you can see jobs based on the following filtering options: ● Configuration Groups—From the drop-down menu, select the configuration group type. ● Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
○ 1 or more completed ● More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed Topics: • • • • • Sync BIOS admin password Searching a scheduled job by using filters Scheduling the image policy Scheduling an application policy Scheduling the device command job Sync BIOS admin password From the More Actions drop-down menu, select the Sync BIOS admin password option. To synchronize the BIOS admin password, do the following: 1.
5. From the Status drop-down menu, select the status of the job. The available options are: ● Scheduled ● Running/In Progress ● Completed ● Cancelled ● Failed 6. From the Detail Status drop-down menu, select the status in detail. The available options are: ● 1 or more failed ● 1 or more pending ● 1 or more In progress ● 1 or more cancelled ● 1 or more completed 7. From the More Actions drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed.
● On day(s)—Select the days of the week. 6. Click the Preview option to view the details of the scheduled job. 7. On the next page, click the Schedule option to initiate the job. Scheduling the device command job About this task To schedule a device command job, do the following: Steps 1. On the Jobs page, click Schedule device command job. The Device Command Job screen is displayed. 2. From the drop-down list, select a command. Device command is a recurring job.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
● This Week ● Custom 5. From the Event Type drop-down menu, select any one of the following operating systems: All ● ● ● ● ● ● the events are classified under particular groups. The available options in the drop-down menu are: Access Registration Configuration Remote Commands Management Compliance Searching an event or alert by using filters About this task To search an event or alert by using filters, do the following: Steps 1. Click Events. The Events page is displayed. 2.
Viewing audit log Prerequisites The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time. Steps 1. Go to Events > Audit. 2. From the Configuration Groups drop-down list, select a group for which you want to view the audit log. 3. From the Timeframe drop-down list, select the time period to view the events that occurred during that time period.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: ● Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. ○ A Global Administrator has access to all the Wyse Management Suite functions. ○ A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 15. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • • • • • • Adding a new admin profile Editing an admin profile Deactivating an admin profile Deleting an admin profile Editing a user profile Importing the CSV file Adding a new admin profile Prerequisites To add a new admin profile, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Click Add Admin. The New Admin User window is displayed. 4.
￭ Remote Shadow ￭ Lock Device ￭ Wipe Device ￭ Send Message ￭ WOL Device b. In the Password section, do the following: i. Enter the custom password. ii. To generate any random password, select the Generate random password radio button. 7. Click Save. Editing an admin profile Prerequisites To edit an admin profile, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Click Edit Admin. The Edit Admin User window is displayed. 4.
Deleting an admin profile Prerequisites Admin must be deactivated before you delete them. To delete an admin, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Select the check box of a particular admin or admins which you want to delete. 4. Click Delete Admin(s). An Alert window is displayed. 5. Enter a reason for the deletion to enable the Delete link. 6. Click Delete. Editing a user profile Prerequisites To edit a user profile, do the following: Steps 1. Click Users. 2.
2. Select the Unassigned Admins option. 3. Click Bulk Import. The Bulk Import window is displayed. 4. Click Browse and select the CSV file. 5. Click Import.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 16.
2. Navigate to Portal Admin > Console Settings > Active Directory (AD). 3. Click the Add AD Server Information link. 4. Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5. Click Save. 6. Click Import. 7. Enter the user name and password. NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options.
Steps 1. On the Portal Admin page, under Console Settings, click Active Directory (AD). 2. Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse Management Suite xml files, hover the mouse over the information (i) icon. NOTE: To download the Wyse Management Suite xml file, click the download link. 3. Set the Wyse Management Suite rules in ADFS. To know the custom claim rule details, hover the mouse over the information (i) icon.
Select the preferred notification type such as, Critical, Warning, or Info for the following alerts: ● Device health alert ● Device not checked in Creating an Application Programming Interface-API accounts Prerequisites This section allows you to create secured Application Programming Interface (API) accounts. This service provides the ability to create special accounts. About this task To configure the external application service, do the following: Steps 1.
d. Select the Certificate Validation check box to enable the CA validation for public cloud. NOTE: ● i. When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the client. All the operations such as, Apps and Data, Image Pull/Push is successful. If certificate is not present in the client, the Wyse Management Suite server provides one generic audit event message Failed to Validate Certificate Authority under Events page.
4. You will receive a onetime passcode to your e-mail address. Enter one time passcode to verify. By default, you have eight attempts to verify the one time passcode. If you fail to verify the passcode, the account will be locked. Only global administrators can unlock locked accounts. Generating reports About this task To generate the reports, do the following: Figure 17. Generate report Steps 1. Go to Portal Admin > Reports. 2. Click the Generate Report option. The Generate Report window is displayed. 3.
4. From the Groups drop-down list, select the group. 5. Select the delimiter. 6. Click Save. Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations. To enable multi tenant accounts, do the following: 1. 2. 3.
● Export License for Private Cloud (Public cloud) Importing licenses from Wyse Management Suite Public Cloud About this task To import licenses from Wyse Management Suite Public Cloud to Wyse Management Suite Private Cloud, do the following: Steps 1. Log in to Wyse Management Suite Private Cloud console. 2. Go to Portal Administration > Accounts > Subscription. 3.
4. Click Export. NOTE: The number of Public Cloud licenses is adjusted based on the number of thin client seats exported to the Private Cloud. 5. Copy the generated license key. 6. Log in to Wyse Management Suite Private Cloud console. 7. Go to Portal Administration > Accounts > Subscription. 8. Import the exported license key to the Private Cloud. NOTE: The license cannot be imported if it has insufficient thin client seats to manage the number of devices currently being managed in the Private Cloud.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • • Installing Wyse Easy Setup Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites Prerequisites ● A minimum free disk space of 100 MB ● A minimum RAM disk size of 100 MB ● Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) ● Microsoft .Net Framework 4.5 and above ● Wyse Device Agent version 14.
5. Click Wyse Easy Setup. 6. After configuring the policy settings, click Save and Publish. NOTE: ● If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied. ● If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite are discarded.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Registering devices by using DHCP option tags to Wyse Management Suite About this task You can register the devices by using the following DHCP option tags: Table 280. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed.
Table 281. Configuring device by using DNS SRV record (continued) URL/Tag Description Record Name—_WMS_MQTT This record directs the device to the Wyse Management Suite Push Notification server (PNS). For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. Record FQDN—_WMS_MQTT._tcp. Record Type—SRV NOTE: MQTT is optional for the latest version of Wyse Management Suite.
14 Teradici device management The Teradici device management section provides the information about managing and discovering the teradici divices. The teradici management console uses SDK’s to support management, configuration for tera devices. This is applicable only for Wyse Management Suite private cloud with pro license type. For more information on Teradici configuration policies, see Editing Teradici policy settings.
Manual discovery from the client 1. Go to, https://. 2. Accept the certificate warning message. 3. Enter the administrator password (default password is Administrator) and login. 4. Go to, upload > certificate. Select the Cert.pemfile from the default path and click Upload. 5. Go to Configuration > Management. Click the clear management state button to register the device to the new Management Server. 6. Set the manager discovery mode to manual 7.
14. Click the Advanced tab, and then select the PCoIP Endpoint vendor class. 15. Select the 011 EBM X.509 SHA-256 fingerprint check box, and paste the SHA-256 fingerprint. 16. Click OK to save the settings. 17. Go to the client web browser. 18. Go to Configuration > Management, and set the manager discovery mode to Automatic 19. The client is connected to the server which is mentioned in the DHCP server. Creating the DNS SRV record 1. Log in to the DNS server. 2.
CIFS use case scenarios The following use cases are supported in Wyse Management Suite: ● When you select Wyse Management Suite as Setup Type while installing Wyse Management Suite private cloud. ○ CIFS configuration page is displayed. This page is required as we need to configure the shared folder. NOTE: The Configure CIFS User Credentials option is disabled by default. ● When you select Teradici EMSDK as Setup Type while installing Wyse Management Suite private cloud.
15 Troubleshooting Wyse Management Suite Table 283. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the WMS launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Table 283. Troubleshooting (continued) Issue Workaround No Supported sub Auth types error is displayed when you try to launch VNC session from Wyse Management Suite server after disabling the VNC User required password option. Launch the VNC with VNC User required password option. Add Policy and Add Advance Policy buttons become nonfunctional after application folders are removed. Do not delete the repository folder.
Table 283. Troubleshooting (continued) Issue Workaround You cannot perform RAW imaging using RSP through Wyse Management Suite. To perform ThinLinux RAW imaging through Wyse Management Suite: 1. Create an FTP location. 2. Copy the RAW image to the FTP location. 3. Copy the RAW image file again from the Wyse Management Suite Repository. 4. Create a Standard App policy with RAW image by providing the FTP location, user name, and password as install parameters. 5. Schedule a policy job.
Table 283. Troubleshooting (continued) Issue Workaround Mongo, Maria and Tomcat services are stopped after restarting the Wyse Management Suite server. Windows defender service deletes the Wyse Management Suite related files. Check the defender service logs if any deleted files. Retrieve the deleted files. VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service packs and updates.
A Installing or upgrading Wyse Device Agent Prerequisites This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite.
Steps 1. Copy the WDA.exe file to the thin client. 2. Double-click the WDA.exe file. NOTE: ● Different Wyse Device Agent packages are available for each variant of Windows Embedded Standard. ● A warning message is displayed when an older version of Wyse Device Agent or HAgent is installed on the device. 3. Click Yes. 4. In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 284.
Table 284. Feature matrix for each subscription type (continued) Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Pro-cloud edition Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Figure 19. Wireless Profiles Password Editor 3. Click Browse and select the location to save the new XML profile. 4. Click the Export WIFI Profiles option. The current wireless profile is exported to the Profiles tab. The current wireless connection password is populated in the Password tab. 5. Edit the password and click the Change Password option. Changed password is encrypted and saved to the XML profile. 6. On the server side of Wyse Management Suite console, click App & Data tab.
D Create and configure DHCP option tags About this task To create a DHCP option tag, do the following: Steps 1. Open the Server Manager. 2. Go to Tools, and click DHCP option. 3. Go to FQDN > IPv4 and right-click IPv4. Figure 20. DHCP 4. Click Set Predefined Options. The Predefined Options and Values window is displayed. 5. From the Option class drop-down list, select the DHCP Standard Option value.
Figure 21. Predefined Options and Values 6. Click Add. The Option Type window is displayed. Figure 22. Option Type Example The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags ● To create the 165 Wyse Management Suite server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—WMS ○ Data type—String ○ Code—165 ○ Description—WMS_Server 2. Enter the following value, and then click OK.
String—WMS FQDN For example, WMSServerName.YourDomain.Com:443 Figure 23. 165 Wyse Management Suite server URL option tag ● To create the 166 MQTT server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—MQTT ○ Data type—String ○ Code—166 ○ Description—MQTT Server 2. Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 24. 166 Wyse Management Suite server URL option tag ● To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—CA Validation ○ Data type—String ○ Code—167 ○ Description—CA Validation 2. Enter the following values, and click OK.
Figure 25. 167 Wyse Management Suite server URL option tag ● To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—Group Token ○ Data type—String ○ Code—199 ○ Description—Group Token 2. Enter the following values, and click OK.
Figure 26.
E Create and configure DNS SRV records About this task To create a DNS SRV record, do the following: Steps 1. Open the Server Manager. 2. Go to Tools, and click DNS option. 3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 27. DNS manager 4. Click Other New Records. The Resource Record Type window is displayed. 5.
Figure 28. Resource Record Type a. To create Wyse Management Suite server record, enter the following details and click OK.
Figure 29. _WMS_MGMT service b. To create MQTT server record, enter the following values, and then click ÓK.
Figure 30. _WMS_MQTT service 6. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7. Click Other New Records. 8.
Figure 31. Resource Record Type a. To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 32. _WMS_GROUPTOKEN record name b. To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 33.
F Steps to change the host name to IP address About this task Steps to change the host name to IP address when host name resolution fails, to the following: Steps 1. Open the DOS prompt in elevated Admin mode 2. Change the directory to C:\Program Files\DELL\WMS\MongoDB\bin. 3. Enter the command, mongo localhost -username stratus -p --authenticationDatabase admin Output—MongoDB shell version v3.4.10 4. Enter the password. Output— ● connecting to: mongodb://127.0.0.
