Dell Wyse Management Suite Version 1.3.1 Administrator’s Guide January 2019 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction to Wyse Management Suite...................................................................... 8 What is new in this release?............................................................................................................................................. 9 Chapter 2: Getting started with Wyse Management Suite............................................................ 10 Logging in to Wyse Management Suite on public cloud..........................................
Configuring domain settings..................................................................................................................................... 78 Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise.............................79 Edit the Linux policy settings.......................................................................................................................................... 81 Configuring system personalization............................
Configuring Configuring Configuring Configuring Configuring Configuring remote connection settings—RDP.................................................................................................123 remote connection settings—Browser......................................................................................... 126 device information...............................................................................................................................
Creating and deploying advanced application policy to Wyse Software Thin Clients.............................. 155 Image policy...................................................................................................................................................................... 156 Adding Windows Embedded Standard operating system and ThinLinux images to repository.............. 156 Adding ThinOS firmware to repository...........................................................................
Generating reports.......................................................................................................................................................... 180 Enabling multi-tenant accounts.................................................................................................................................... 181 Enabling custom branding..............................................................................................................................................
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, manage-from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
What is new in this release? Supports managing license orders for public cloud.
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
● The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them. ● The Devices page enables you to view and manage devices, device types, and device-specific configurations.
reboots. This feature is available only in the Pro edition. Advanced application policies also support execution of pre-and-post installation scripts that may be needed to install a particular application. You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
2. Click View All Alerts. The Events page is displayed with list of all the alerts. View the list of events About this task The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: Steps 1. Click Dashboard. The events summary is displayed. 2. Click View All Events. The Events page is displayed with list of all the events.
Access online help About this task To access the Wyse Management Suite manuals, do the following: Steps 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click WMS Help. The Support for Wyse Management Suite page is displayed. Change your password About this task To change your password, do the following: Steps 1. On the upper-right corner of the Dashboard page, click the login drop-down menu. 2. Click Change Password. The Change Password window is displayed. 3.
4 Managing groups and configurations Prerequisites The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policies and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. About this task Figure 2.
If a policy configuration has to be prioritized between the different levels, then the lowest-level policy takes precedence. After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the thin clients. NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect. However, most of the settings on ThinOS, you must restart the device for the changes to take effect.
Steps 1. On the Groups & Configs page, click the icon. 2. In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description. 3. In the Registration tab, edit the group token. NOTE: The devices can be registered to a group by entering the group token which is available on the device registration screen. 4. Click Save. Remove a group About this task As an administrator, you can remove a group from the group hierarchy. To remove a group, do the following: Steps 1.
2. Select the policy setting you want to configure, and then click Configure this item. 3. Click Save and Publish. Configure a group level policy About this task To configure a group level policy or multilevel group polices, do the following: Steps 1. In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies. 2. From the drop-down menu, select the device type you want to configure. The policy settings of the device type are displayed. 3.
Figure 3. ThinOS—Wizard mode ● ● ● ● ● ● Setup Security ● Setup Keyboard and Display ● Setup Visual Experience ● Setup Timezone ● Setup General Settings ● Setup Broker Click Next to go to policy settings. Click Back to view the previous policy settings. Click Cancel to go back to the Groups & Configs page. Click Save & Publish to save the changes. Click Continue to go to ThinOS advanced configuration mode.
Table 2. Configuring Privilege Settings Option Description connection or when the configuration could not be fetched from the server. This is applicable is the privilege level is high. Enable Keyboard and Mouse Settings (8.5+) Select this option to configure the keyboard and mouse settings. Enable Admin mode Select this option to access the admin mode by entering the Administrator User Name and Administrator Password. This option can be enabled only if the privilege level is set to low or none.
Configuring visual experience Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session functionality. Table 5. Configuring desktop appearance Option Description Desktop Wallpaper Displays only the images that are uploaded to the file repository. When you select this check box, the wallpaper file and the wallpaper layout drop-down menus are displayed. Company Logo Displays the logo on the device login screen.
Table 8. Configuring Sign-on settings Option Description Domain List (8.5+) Enter the list of domains to sign-in to the broker server. Separate the names by a semi-colon. Table 9. Firmware upgrade Option Description Disable Live Upgrade Live Upgrade enables the thin client immediately after download and applies the new firmware based on defined policies. If you prefer that the thin client should only check for new firmware on each boot, then disable the Live Upgrade feature.
Table 11. Configuring broker server Option Description Citrix custom store name Enter the citrix store name for the citrix StoreFront connection. This option is applicable only for Citrix. Sessions to connect automatically Select this option to automatically connect to the session. NOTE: The name of the desktop or application is case sensitive. Use a semicolon to separate the multiple sessions which must be initialized automatically.
4. Click Remove Policy to go back to the ThinOS page. 5. Click Cancel to go back to the Groups & Configs page. Configuring general settings Use the General Settings page to configure the thin client general settings, such as auto power settings, local settings, mirror file server settings, and terminal settings for ThinOS 8.5 and later version devices. Table 12.
Table 16. Configuring audio settings for ThinOS 8.6 and later versions Option Description Configure Audio settings Select this option to configure the audio settings. Analog Audio Jack pop-up Select this option to display the audio selection message when you plug in the analog headset. Mute Select this option to enable or disable the mute option.
Table 17. Configuring mouse settings for ThinOS 8.6 and later versions Option Description Big Cursor Select this option to increase the local mouse to twice as normal one. Disable Select this option to disable the mouse pointer on the screen. Configuring general settings Use General Settings page to configure the ThinOS thin client settings, such as sign-on settings, and time zone. Table 18.
Table 20. Configuring sign on settings Option Description Require domain login From the Require domain login drop-down menu, select the preferred option. Disable guest user Select the check box to disable the local guest user account. Require reentering password Select the check box to enter the password again while signing in. Require smartcard From the Require smartcard drop-down menu, select the preferred option. Table 21.
Table 23. Configuring general settings Option Description Disable ThinPrint Service Select this option to disable the ThinPrint service. Encrypt local Flash Select this option to configure the local settings, and set the user credentials. Select this check box if you want to encrypt local flash. Disable VNC Shadowing Select this option to disable the VNC shadowing. Fast Disconnect Key Select this option to use the fast disconnect key. NOTE: To disconnect from the Citrix sessions, press the F12 key.
Configuring keyboard settings Use the Keyboard Settings page to configure the keyboard layouts, and the behavior of keyboard shortcuts for ThinOS 8.5 and later version devices. Table 27. Configuring keyboard settings Option Description Character Set Select this option to set an appropriate character set. From the drop-down list, select your preferred character set. Keyboard Layout Select this option to set an appropriate keyboard layout. From the drop-down list, select your preferred keyboard layout.
Table 28. Configuring monitor display settings Option Description Layout—ThinOS 8.5+ Select this option to select either Landscape or Portrait layout. Taskbar—ThinOS 8.5+ Select this option to select the placement of the taskbar on the screen. From the Taskbar (8.5+) drop-down menu, select either MainScreen or WholeScreen. Auto detect monitors—ThinOS 8.5+ Select the check box to detect the total number of monitors connected to the system. NOTE: If you select both Auto detect monitors (8.
Table 31. Configuring screen saver settings Option Description ● 3–Unlock with user name and password only and a black screen is displayed Screen Saver Type (8.5+) Select this option to specify which screen saver to use. From the Screen Saver Type (8.5+) drop-down menu, select the preferred option. Sleep (8.5+) Select this option to specify the time interval in minutes to stop the soft screen saver and turn off the monitor. From the Sleep (8.5+) drop-down menu, select the preferred option.
Table 33. Configuring visual experience Option Description ● Only after clicking Toolbar Disable Mouse Select the check box to disable the mouse functionality when the zero toolbar option is enabled. Toolbar Click (8.5+) Select the check box to enable the toolbar click option when the zero toolbar option is enabled. Number of seconds before toolbar is activated Select this option to set the time (in seconds) before the toolbar is activated.
Table 35. Configuring device information Option Description Custom 1 to 3 Enter the custom values. Configuring BIOS settings Use the BIOS Settings page to configure the BIOS settings of ThinOS thin clients. Table 36. System configuration Option Description Enable Audio Select this check box to enable the audio device. Table 37. Configuring security settings Option Description Admin Setup Lockout Select this option to prevent others from entering the setup when an admin password is set.
Table 41. Configuring power management settings Option Description AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored. Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state. You can trigger a thin client to power up from the off state by using a LAN signal. Wake On USB Select this option to to enable USB devices to wake the system from OFF state or from the hibernate state.
Table 43. Configuring firmware upgrade Option Description Select BIOS File Select this option to choose the BIOS file which is uploaded in the file repository. From the drop-down menu select the BIOS file. Define desired platform or firmware mappings This option maps the specific firmware versions to different platform type. To map a platform type to a specific firmware version, do the following: 1. From the Platform Type drop-down menu, select a platform. 2.
Table 44. Device Settings Preference Option Description Network Select this option to manually override the network settings, such as WLAN or static IP. This option is applicable if you have selected the Enable selective manual overrides option. Configuring global INI settings Use the Global INI settings page to configure global INI settings for ThinOS 8.5 and later version devices. Table 45.
Configuring remote connections Use the Remote Connections page to configure the ThinOS thin clients remote connection settings, such as addresses and credentials for broker and direct connections. Table 48. Configuring connection broker settings Option Description Select Broker Select this option to establish a broker connection for published desktop.
Table 49. Configuring Direct connections (RDP) Option Description Password Enter the password for remote login. Domain Name Enter the domain name for remote login. Color depth Select this option to set the color depth. From the drop-down list, select the color depth for remote login. Session Window Behavior Select this option to set the session window behavior. From the drop-down list, select whether the remote connection should be started in the window mode or full screen mode.
Table 51. Configuring HDX protocol settings Option Description Improve KB over high latency From the drop-down list, select the preferred option that improves KB over high latency. Improve Mouse over high latency From the drop-down list, select the preferred option that improves mouse over high latency. Auto-connect From the drop-down list, select and enable the preferred option to connect the remote connection automatically.
Table 53. Configuring additional settings Option Description Access Gateway authentication method From the drop-down list, select the method to access the gateway authentication. Use HTTP for browsing Select this option to enable HTTP for browsing. This option is applicable only for Citrix. Alternate address via firewall Select this option to enable an alternate address through firewall. This option is applicable only for Citrix. System Menu Select this option to set the system menu.
Table 55. Configuring advanced settings Option Description Reconnect After Disconnect Select this option to reconnect the connection automatically after the connection is disconnected. Multi-Monitor Select this option to enable the multi-monitor support. The height and width of the session desktop is similar to the local virtual desktop size. Turn Compression off Select this option to compress the file size and to reduce the time required to download the files.
Table 58. Configuring RF-ID settings Option Description Rf-Id Disable Beep Select this option to disable RFID beep. RadioFrequency Identification—RFID is the use of radio waves to read and capture information stored on a tag attached to an object. A tag can be read from up to several feet away and does not need to be within direct line-of-sight of the reader.
Table 60. Configuring Caradigm settings Option Description Enable LogOff Select this option to enable the logoff functionality. Caradigm Security Mode From the drop-down menu, select your preferred option. This option helps the health care providers to quickly and securely log in to the clinical applications. Caradigm LogLevel From the drop-down menu, select your preferred option.
Table 63. Configuring basic settings Option Description Account Self-service server Enter the server details. Citrix StoreFront Style Select this option to enable the Citrix StoreFront based layout of published applications and desktops on the device. Password Expiry Notification Select this option to enable the password expire notification. When the password is about to expire, a warning message is displayed with the number of days remaining to change the password.
Table 66. Configuring basic settings Option Description Map USB disks to From the drop-down list, select the disk space to assign to the USB. Session Window Behavior Select this option to define whether the remote connection should be launched in a full screen mode. Select either Full Screen or Window mode. NOTE: Zero launchpad mode only supports full screen sessions. Window mode starts on a single screen while the full screen session spans across both monitors.
Configuring VMware settings Use the VMware Settings page to configure the VDI global settings for PCoIP connections on ThinOS 8.5 and later version devices. Table 69. Basic settings Option Description USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application.
Table 72. Configuring RDP8 settings (continued) Option Description select No for Wyse 3010 thin clients and Wyse 3020 thin clients. Enable TS MM Select this option to enable multimedia redirection for terminal server. Force Span Select this option to enable the force span of the view. If you enable the span option, the remote desktop becomes a rectangle which equals to the area of your local monitors. RemoteFX graphic channel Select this option to enable RemoteFX graphic channel.
Configuring AWS broker connection settings Use the AWS Broker connection settings page to configure the AWS broker connection settings for ThinOS 8.5 and later version devices. Table 75. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address. NOTE: You must specify between HTTP:// or HTTPS://. Security Mode Select this option to specify the client connectivity if it cannot verify a secure connection to the server.
Table 77. Configuring local resources Option Description Map local disk drives Select this option to automatically map the local disk drives when the session starts. Table 78. Configuring session settings Option Description Audio Playback This option helps you to define how audio must be played in the remote session. From the drop-down menu, select any one of the following options: ● Do not Play ● Play Locally ● Play on remote RDP Audio Recording Select this option to record the audio remotely.
Table 81. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Password Enter the password for the application login. NOTE: The password is not encrypted. Dell recommends that you do not specify the password. You are prompted to enter the password when the connection is created. Domain Name Enter the domain name for Windows network with a maximum of 19 characters.
Table 85. Configuring session settings Option Description Alternate address via firewall Select this option to enable an alternate address through the firewall. Session Reliability Select this option to enable the ICA session reliability. Optimize For Low Speed Link Select the check box to optimize session settings for low link speed. Font Smoothing Select this option to enable font smoothing. Font smoothing is a method to obtain sharper fonts in low resolution screens.
Table 88. Configuring printer settings Option Description Queue This option is applicable only for LPD printer. Enter the queue name of the printer. Username This option is applicable only for SMB printer. Enter the user name. Password This option is applicable only for SMB printer. Enter the password. Domain This option is applicable only for SMB printer. Enter the domain name. Printer ID Enter the printer ID. The printer ID specifies the windows print driver name.
Configuring WLAN connections Use the WLAN Connections page to configure the thin client WLAN connections for ThinOS 8.5 and later version devices. Table 90. Configuring authentication settings Option Description Security Type Select this option to specify the authentication method.
Table 92. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise Option Description PrivateKey Client Certificate Password This option is applicable only for EAP-TLS. Enter the private key client certificate password in the provided field. TLS Authentication Type This option is applicable only for EAP-TLS. From the dropdown menu, select your preferred option. PEAP TLS Version This option is applicable only for EAP-TLS. From the dropdown menu, select your preferred option.
Table 93. Configuring IEEE 802.1X settings (continued) Option Description wireless networking and it is one of the stronger forms of authentication for both the wireless client and server. ● Protected Extensible Authentication Protocol (EAPPEAP)—It is a protocol that captures the Extensible Authentication Protocol (EAP) within an encrypted and authenticated Transport Layer Security (TLS) tunnel. It provides client and server authentication. ● Flexible Authentication via Secure Tunneling (EAPFAST[8.
Table 93. Configuring IEEE 802.1X settings Option Description Enable Single Signon Select the check box to enable the single sign on functionality. This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Configure SCEP Settings Use the SCEP Settings (8.6+) page to configure the SCEP settings for ThinOS 8.6 and later versions. Table 94. Configuring SCEP 8.
Table 94. Configuring SCEP 8.6+ settings Option Description received from https://scep.dellwyse.com/CertSrv/ mscep_admin. SCEP User Domain Enter the SCEP user domain. Configure proxy Settings Use the Proxy (8.6+) page to configure the proxy settings for ThinOS 8.6 and later version devices. Table 95. Configuring proxy 8.6+ settings Option Description Proxy Settings Select the check box to enable the proxy settings which are saved in the non-volatile memory.
● BIOS WES 5070 settings 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use the system personalization page to configure the thin client settings, such as display, keyboard, mouse, time zone, and audio options for Windows Embedded Standard devices. Table 96. Configuring display options Option Description Enable Dual Monitor Select this option to enable the dual monitor functionality. If selected, the Display Mode option is available.
Table 97. Configuring keyboard options Option Description Language Select this option to choose one or more input languages for your keyboard. From the drop-down menu, select your preferred keyboard input language. Keyboard Layout Select this option to set an appropriate keyboard layout. From the drop-down menu, select your preferred keyboard layout.
Table 98. Configuring keyboard options Option Description Menu Access Select this option to enable the menu access keys on your keyboard. MS Gina Keyboard Layout Select this option to view the Keyboard Selection screen on the Windows login screen. MS Gina Keyboard Layout feature allows to choose desired language and keyboard layout in the Windows devices on the login screen. For example, If the Windows credential is in Non-English and the keyboard attached to the Windows system is English.
Table 99. Configuring mouse, basic mouse, mouse pointer, and mouse vertical options Option Description NOTE: You can press the Ctrl key on your keyboard to locate the mouse pointer when it is not in motion. Hide Mouse Pointer Select this option to hide the mouse pointer when it is stationary. NOTE: To locate the mouse pointer when it is stationary, press the Ctrl key. Pointer Trail Length Select this option to define the length of the pointer trail when the mouse pointer is in motion.
Table 102. Configuring desktop experience (continued) Option Description Select a wallpaper only from the list of images uploaded to the file repository. ● From the Wallpaper Layout drop-down list, select any of the following layouts for your desktop wallpaper: ○ Center ○ Tile ○ Stretch ○ Fill Desktop Color Select this option to define a background color for your local desktop. Configuring network settings Use this page to configure the network settings for the Windows Embedded Standard devices.
Table 105. Configuring security and lockdown settings Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to disable the USB mass storage device access for non-administrator users. Disable Print Screen Select this option to disable the print screen functionality for non-administrator users.
Table 109. Configuring appliance mode Option Description Appliance Mode Select this option to set an appropriate mode for the appliance. Appliance mode option starts the application in a Kiosk mode and with no access to the desktop or other applications. You can come out of the appliance mode using the configured keys. For example, Ctrl+Shift+A. From the drop-down menu, select any of the following options: ● Off ● Generic ● VMware View ● Citrix ● Internet Explorer ● RDP Table 110.
Table 114. Configuring clock settings Option Description Clock1 Select this option to configure Clock 1 on your device. After you enable Clock1, set the Display Name for the clock. From the drop-down menu, select the Time Zone for Clock 1. Clock2 Select this option to configure Clock 2 on your device. After you enable Clock 2, set the Display Name for the clock. From the drop-down menu, select the Time Zone for Clock 2.
Table 115. Basic options Option Description Auto Reconnect Select this option to automatically restore the connection, if the connection is dropped. Audio Quality Select this option to choose the audio quality for the Citrix connection. From the drop-down menu, select any of the following options: ● Default User Audio Setting ● High Definition ● Optimized for Speech ● Low Bandwidth ● Off User Key Combos Passthrough Select this option to specify a window to apply the Windows user key combinations.
Table 118. Advanced settings Option Description Reconnect from Menu Select this option to reconnect to the existing sessions from the client menu. Table 119. Flash redirection Option Description Use Flash Remoting Select this option to render the flash content on the client device instead of the remote server. Enable Server-Side Content Fetching Select this option to download the content to the server and send it to the user device.
Table 120. Configuring remote connections—VMware Option Description Fullscreen Mode Select this option to set the VMware connection window in full screen mode. If you do not select the fullscreen mode, from the drop-down menu, select the Window Size. Display Fullscreen Drop Down Menu Bar Select this option to display the Fullscreen drop-down menu for your connection. Automatically Launch This Desktop Select this option to specify a published desktop to start upon a successful connection.
Table 122. Configuring RD gateway Option Description ● Ask for password NTLM ● Smartcard ● Allow me to select later ● From the RD Gateway Usage Method drop-down menu, select any of the following ways to use a remote desktop server: ● Do not use RD Gateway server—All IP addresses ● Use RD Gateway server settings ● Use RD Gateway server settings for Non-Local IP addresses only ● Use default settings ● Local IP addresses only Table 123.
Table 124. Configuring other settings—Experience Option Description Desktop Composition Select this option to enable the desktop composition for the connection. Disable Cursor Setting Select this option to disable the cursor setting for the connection. Show Window Contents While Dragging Select this option to display the window contents while dragging the window. Menu and Window Animation Select this option to enable menu and window animation in the connection.
Table 126. Basic settings Option Description Connection Name Select this option to define a name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. URL Select this option to specify the default URL for the browser. Internet Zone Security Level Select this option to make the security settings for Internet Explorer in the internet zone.
Configuring Latitude mobile thin client BIOS settings Use this page to define the BIOS settings of Latitude mobile thin clients. Table 131. System configuration Option Description Serial Port 1 Select this check box to determine how the serial port on the docking station operates. This option enables you to avoid resource conflicts between devices by disabling or remapping the address of the port. ● Disabled: Port is disabled. ● COM1: Port is configured at 3F8h with IRQ 4.
Table 136. Configuring power management settings Option Description Wake on AC Enable this option to automatically boot the device after power is restored—following a power failure. Table 137. Configuring auto-on settings Option Description Auto On From the drop-down list, set the time of the day you want the system to turn on automatically. Table 138. Configuring reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart.
Table 143. Configuring reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the drop-down list, select one of the following options: ● Reboot immediately—The system restarts immediately. ● Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. ● Do not reboot—The system does not restarts. Table 144.
Table 147. Configuring system Option Description Region & Language Enables the user to access the region and language option in the control panel. Date & Time Enables the user to access the date and time option in the control panel. Display Enables the user to access the display option in the control panel. Network Enables the user to access the network option in the local system control panel. Ease of Access Enables the user to access the easy of access option in the control panel. Table 148.
Table 151. Configuring taskbar Option Description Date & Time Enables the user to set the date and time option on the Wyse Easy Setup shell or custom desktop. Sound Enables the user to set the sound parameters in the Wyse Easy Setup shell or custom desktop. Network Enables the user to view the network option on the Wyse Easy Setup shell or custom desktop. Touch Keyboard Enables the user to view the touch keyboard on the Wyse Easy Setup shell or custom desktop. Table 152.
Table 154. Configuring domain settings Option Description Password Enter the password. Account OU Enter the location of the organizational unit where the computer object should be created. Auto Login Select the check box to display the Windows login screen. Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise Use the BIOS settings page to configure the BIOS settings for Wyse 5070 thin client and Wyse 5070 Extended thin client with Windows 10 IoT Enterprise. Table 155.
Table 156. USB configuration Option Description Front port Bottom Medium Select this option to enable the bottom middle USB port on the front of the thin client. Front port Bottom Select this option to enable the bottom USB port on the front of the thin client. Enable Rear USB Ports Select this check box to enable the operating system to detect the devices attached to the back USB port. However, if the USB port is disabled, the operating system cannot detect the device attached to the back USB ports.
Table 161. Reboot schedule settings Option Description ● Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. ● Do not reboot—The system does not restarts. Edit the Linux policy settings About this task To edit the Linux policy settings, do the following: Steps 1. Click Groups & Configs. The Groups & Configs page is displayed. 2. Click the Edit Policies drop-down menu. 3. Click Linux. The Linux page is displayed.
Table 162. Configuring system personalization Option Description ● Span Mode—Display is spanned. From the drop-down list, select one of the options: ○ On Left ○ On Right ○ Bottom ○ Top Layout Select this option to set the keyboard layout of the thin client. From the drop-down menu, select your preferred option. System Language Select this option to set the language for the system. From the drop-down list, select your preferred option.
Table 163.
Table 164. Configuring login experience settings Option Description Guest Password Enter the password if you want to change the guest password. Configuring network settings Use this page to configure the network settings. Table 165. Configuring network settings Option Description Wireless Connection Name Enter the name of the connection. SSID Enter the name of the Service Set Identifier (SSID) connection.
Table 166. Configuring security settings Option Description Prompt user on VNC session start Select this option to enable a popup message for accepting the incoming VNC connection request. Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 167. Configuring central configuration settings Option Description File Server Path Enter the full path of the folder that contains the wlx folder.
Table 168. Configuring other settings Option Description ● None DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000. Browser Homepage Select this option to change the browser homepage. Enter the URL address of your choice to set the browser homepage. Configuring VDI global settings Use this page to configure the global settings for Citrix and VMware View clients. Table 169.
Table 169. Configuring Citrix general settings Option Description Transparent Key Passthrough Select this option to determine how the mapping of certain key combinations is used when connecting to ICA sessions. From the drop-down menu, select any one of the following options: ● Local ● Remote ● Full Screen Only Use Alternate Address Select this option to use an alternate IP address from the ICA master browser to pass firewalls.
Table 173. Configuring remote connection settings (continued) Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Connection Type Select this option to set a connection type.
Table 173. Configuring remote connection settings Option Description ● ● ● ● ● ● ● Seamless 640 x 480 1024 x 768 800 x 600 1280 x 1024 1600 x 1200 Full Screen Screen Color Depth Select this option to set a screen color depth. From the dropdown menu, select any one of the following options: ● 64K ● 256 ● 16M Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix session automatically.
Table 174. Configuring remote connection VMware Option Description Security Mode Select this option to set the security mode. From the dropdown menu, select any one of the following options: ● Never connect to untrusted servers ● Warn before connecting to untrusted servers ● Do not verify server identity certificates. Fullscreen Mode Select this option to view the remote session in the fullscreen mode. Window Size Select this option to set a window size.
Table 175. Configuring remote connection settings—RDP Option Description Domain Name Enter the domain name. Window Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Forward All Printers Select this option to forward all the printers to the remote connection.
Table 176. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. Window Size Select this option to set a window size. From the drop-down menu, select the size of the window of your choice.
● ● ● ● ● ● ● ● Remote Connections Citrix Remote Connections VMware Remote Connections RDP Remote Connections Browser Advanced Settings Device Info BIOS ThinLinux 3040 Settings BIOS ThinLinux 5070 Settings 4. After configuring the policy settings, click Save and Publish. Configuring system personalization Use the System Personalization page to configure the system personalization. Table 178.
Table 179. Configuring display settings Option Description ○ ○ ○ ○ On Left On Right Bottom Top Enable Multi Monitor Select this option to enable multi-monitor settings. Monitor Resolution (Third) From the drop-down list, select the monitor resolution for the third monitor. NOTE: ● Windows Embedded Standard multi-monitor—No limitations. ● ThinLinux multi-monitor— Dell Wyse 5070 extended thin client supports multi-monitor functionality when more than four monitors are connected.
Table 183. Configuring time zone settings Option Description Time Zone Select this option to set the time zone based on your location. From the drop-down menu, select your preferred time zone. Time Format Select this option to select the time format. From the dropdown menu, set the time format to either 12–hour or 24-hour format. Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the NTP server to synchronize the time.
Configuring login experience Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users. Table 186. Configuring login experience Option Description Auto Login Select this option to enable the thin client to automatically log in without any user intervention. Enable Banner on Login window Select this option to configure a banner message in the login screen.
Table 189. Configuring SSH settings Option Description Enable SSH Select this option to enable Secure Shell (SSH) on the device. Allow “root” SSH login Select this option to enable the root SSH login. Table 190. Configuring VNC settings Option Description Enable VNC Server Select this option to enable the VNC Server. Require User to enter Password Select this option to set the VNC password. VNC Password Select this option to enter the VNC password.
Configuring other settings Use this page to configure the other options. Table 192. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot when power is restored without waiting for the user to press the power button. Power Button Action From the drop-down menu, select any one of the options: ● Interactive ● Restart ● Shutdown ● None The options define the action to be taken when you press the power button.
Table 193. Configuring Citrix general settings Option Description HDX Webcam Image Height Select this option to set the height of image request from the HDX Webcam. Audio Bandwidth Limit Select this option to set the bandwidth used for audio input. From the drop-down menu, select any one of the following options: ● Low ● Medium ● High Enable UDP Audio Select this option to enable the transport of audio data through UDP.
Table 196. Configuring VMware USB redirection settings Option Description Enable USB Redirection Select this option to either allow or deny USB redirection policy in to the VMware sessions. Configuring remote connection settings—Citrix Use this page to create a Citrix broker connection. Configuration settings for the Citrix connection vary based on the connection type. Table 197.
Table 197. Configuring remote connection settings—Citrix Option Description ● ● ● ● ● Basic RC5 (128–bit – Log in Only) RC5 (40–bit) RC5 (56–bit) RC5 (128– bit) Windows Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● Seamless ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Screen Color Depth Select this option to set a screen color depth.
Table 198. Configuring remote connection settings—VMware Option Description Enable NLA Select this option to enable Network Level Authentication. When the RDP option is set as protocol, this option is displayed. Username Enter the user name when the PCoIP protocol is selected. Password Enter the password when the PCoIP protocol is selected. Domain Name Enter the domain name. Interactive Mode Select this option to enable the User Interactive mode.
Table 199. Configuring remote connection settings—RDP Option Description Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Server Address Enter the server name or the IP address. SmartCard Login Select this option to enable the smart card authentication. Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication. Username Enter the user name. Password Enter the password.
Table 201. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode. Window Size Select this option to set a window size.
Table 204. Configure general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 205. Configure system settings Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option.
Table 210. Configure power management settings Option Description USB Wake Support Select the check box to allow the thin client to power up from the off state. Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal. AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored.
Table 215. Configure system settings Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. For the enabled NICs, the networking protocols are installed, and the pre-OS and early OS networking features are available. Integrated NIC From the drop-down list, select the preferred option. This option controls the on-board LAN controller. ● Disabled: The internal LAN is disabled and is not visible to the operating system if it does not have an IP address.
Table 217. Configure security settings Option Description Enable UEFI Capsule Firmware Update Select the check box to update the BIOS through UEFI capsule firmware update. Enable admin Setup Lockout Select this check box to prevent others from entering the setup when an administrator password is set. Table 218. Configure power management settings Option Description Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state.
Table 223. Configure reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart. From the drop-down list, select one of the following options: ● Reboot immediately—The system restarts immediately. ● Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. ● Do not reboot—The system does not restart. Editing Teradici policy settings About this task To edit the Teradici policy settings, do the following: Steps 1.
Configuring language settings Use the Language page to configure the language settings. Table 225. Configure language settings Option Description Language From the language drop-down list, select the language for Object Storage Device (OSD) user interface. Keyboard Layout From the keyboard layout drop-down list, select the layout for the OSD. Configuring company logo settings Use the Company Logo page to configure the company logo settings. Table 226.
Table 227. Configure video settings Option Description Enable local cursor When enabled, the Tera2PCoIP Zero Client always shows the local cursor. When disabled, the local cursor is only shown when the host requests it or a locally-terminated mouse is connected. Configuring power settings Use the Power page to configure the power settings. Table 228. Configure power settings Option Description OSD Screen Saver Timeout This is the period of inactivity in the device. You can enter the time in seconds.
Table 231. Advanced configuration Option Description Enable Wake-On-LAN Select the check box to enable the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal. Enable Power On After Power Loss Select the check box to enable the thin client to power up from the off state when the power is supplied. Remember Username Select the check box to populate the last entered user name automatically.
Table 234. Remote Connection Option Description ● ● ● ● Basic Auto-Logon Kiosk Imprivata OneSign Host Name or IP Address Enter the DNS name or IP Address. This option is applicable when the connection type is View Connection Server and the session types are Basic, Auto-Logon, and Kiosk. Server URI Enter the Uniform Resource identifier (URI) for the PCoIP Connection Manager.
Table 235. Advanced options Option Description Auto launch if only one desktop Select this option and enter the credentials to connect to a provisioned desktop or application. This option is applicable when the connection type is View Connection Server and the session types are Basic, Auto-Logon, and Kiosk. OneSign Pool Name Mode From the drop-down list, select the preferred option.
Steps 1. Click Groups & Configs. The Groups & Configs page is displayed. 2. Click the Edit Policies drop-down menu. 3. Click Wyse Software Thin Client. The Wyse Software Thin Client page is displayed.
Table 238. Configuring keyboard options Option Description Keyboard Layout Select this option to set an appropriate keyboard layout. From the drop-down menu, select your preferred keyboard layout. Blink Rate Select this option to set the speed at which the cursor (insertion point) blinks to make the cursor more visible, or less visible—depending on your requirement. From the drop-down menu, select your preferred cursor blink rate. Keyboard Preferences Select this option to set the keyboard hotkeys.
Table 240. Configuring basic mouse options Option Description Click Lock Select this option to highlight or to drag the pointer without holding down the mouse button. To set the Click Lock Time Option, from the drop-down menu, select the appropriate time for the mouse button to be held down before the click is locked. Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option. Table 241.
Table 245. Configuring audio settings Option Description Audio Volume Select this option to adjust the audio volume of your device. From the drop-down menu, select your preferred volume option. Microphone Mute Select this option to mute your microphone. Microphone Volume Select this option to adjust the volume of your microphone. From the drop-down menu, select your preferred volume option.
Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 248. Security and lockdown Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to enable or disable the USB mass storage device access for non-administrator users.
Table 251. Power settings on battery Option Description Dim Display (on battery) Select this option to set the time after which the display is dimmed. From the drop-down menu, select a delay time. Turn Off Display (on battery) Select this option to set the time after which the display is turned off. From the drop-down list, select a delay time. Table 252.
Table 255. Configuring basic options Option Description ● Citrix StoreFront Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA browsers separated by commas for the connection. Published Applications Select this option to specify a published application that you want to start. Single Sign On Select this option to enable the single sign on feature for the connection.
Table 256. Configuring application display settings (continued) Option Description After you enable this option, specify the Desktop Folder Name for the connection. Start Menu Display Select this option to enable the start menu display on the connection desktop. After you enable this option, specify the Start Menu Display Folder for the connection. System Tray Display Select this option to display the Citrix connection icon in the notification area. Table 257.
Table 260. Configuring remote connection settings—VMware Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. VMware Server Address Select this option to enter the server address of the VMware connection. Protocol Select this option to choose the protocol for the VMware connection.
Table 261. Configuring basic settings Option Description Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. Server Address Select this option to enter the server address of the connection. Single Sign On Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the server.
Table 263. Configuring display settings Option Description Display Connection Bar Select this option to display the connection bar in the full screen mode. MultiMonitor Support Select this option to enable the multi-monitor support. Screen Color Depth (in bits) Select this option to define the screen color depth of the connection. ● RDP 15–Bit High Color ● RDP 16–Bit High Color ● RDP 24–Bit True Color ● RDP 32–Bit Highest Quality Table 264.
Table 265. Configuring local resources Option Description Forward All Printers Select this option to use the local printer of the device in the remote connection. Redirect Smart Card Select this option to use the local smart cards of the device in the remote connection. Table 266. Configuring other settings—Experience Option Description Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the performance.
Table 267. Configuring basic settings Option Description Local Zone Security Level Select this option to set the security settings for Internet Explorer in the local zone. Trusted Zone Security Level Select this option to set the security settings for Internet Explorer in the trusted sites. Restricted Zone Security Level Select this option to set the security settings for Internet Explorer in the restricted sites. Table 268.
Table 272. Configuring device information Option Description Location Enter the device location. Contact Enter the device contact. Custom 1 to 3 Enter the custom values. Configuring Wyse Easy Setup version settings Use the Wyse Easy Setup (2.0) page to configure the Wyse Easy Setup settings for the control panel and the user interface. Table 273. Configure system Option Description Region & Language Select this check box to access the region and language option in the control panel.
Table 275. Configure Kiosk mode Option Description ● Logout upon removing the smart card ● Shutdown upon removing the smart card ● LockScreen upon removing the smart card Table 276. Configure personalization Option Description Background From the drop-down list, select the preferred graphic image. Note: Before you perform this step, you must upload the graphic images to the file repository.
Configuring domain settings Read the instructions provided on the screen to add the Wyse Software Thin Client device to the corporate Active Directory domain. Table 280. Configuring domain settings Option Description Domain or Workgroup Select this option to choose the domain. From the drop-down list, select the preferred option. Domain or Workgroup Name Enter the FQDN of the domain. User Name Enter the user name. The account should have Add to domain option. Password Enter the password.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: ● Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. ● Register automatically by configuring the appropriate option tags on the DHCP server. ● Register automatically by configuring the appropriate DNS SRV records on the DNS server.
To enable the CA validation option in the private cloud, you must install the same self-signed certificate on the ThinOS device as well. If you have not installed the self-signed certificate in the ThinOS device then do not select the Enable CA Validation check box. You can install the certificate to the device by using Wyse Management Suite after registration, and then enable the CA validation option.
Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent Prerequisites Create a group in Wyse Management Suite to register a device. Steps 1. Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed. 2. From the Management Server drop-down list, select Wyse Management Suite. 3. Enter the server address and the port number in the respective fields. 4. Enter the group token. For a single tenant, the group token is an optional step. 5.
Steps 1. Create a wlx.ini file. Enter the following parameter: WMSEnable=yes\no WMSServer=https://FQDN of the WMS Server:Port GroupRegistrationKey=GroupToken present in WMS Server CAValidation=True/False For example, to register the ThinLinux version 1.0 device to Wyse Management Suite (FQDN of the server is ServerFQDN.domain.
Steps 1. Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed. 2. Enter the device registration details. 3. In Wyse Management Suite, enter the Wyse Management Suite server details. 4. Enter the group token. For a single tenant, the group token is an optional step. 5. Click Register. After the registration is complete, the confirmation message is displayed.
Registering devices by using DNS SRV record DNS based device registration is supported with the following versions of Wyse Device Agent: ● Windows Embedded Systems—13.0 or later versions ● Thin Linux—2.0.24 or later versions ● ThinOS—8.4 firmware or later versions You can register devices with the Wyse Management Suite server if DNS SRV record fields are set with valid values. NOTE: For detailed instructions on how to add DNS SRV records on the Windows server, see Creating and configuring DNS SRV record.
Table 282. Configuring device by using DNS SRV record URL/Tag Description Enter False , if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. NOTE: CA Validation is optional for the latest version of Wyse Management Suite. Searching a device using filters About this task To search a device using filters, do the following: Steps 1.
Saving the current filter About this task After selecting your required filter options, you can save the filters as a group. To save the current filter, do the following: Steps 1. Enter the Name of the filter. 2. Provide a description for the filter in the Description box. 3. Select the check box to set the current filter as the default option. 4. Click Save Filter.
3. Select the check box of the device. 4. Click Restart. An Alert window is displayed. 5. Click Send Command to send the restart command. Unregistering the devices About this task To unregister the registered device, do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4. Click Unregister. An Alert window is displayed. 5. Select the Force Unregistration check box. 6.
3. Select the check box of the device. 4. From the More Actions drop-down menu, click Change Group. The Change Group Assignment window is displayed. 5. From the drop-down menu, select a new group for the device 6. Click Save. Sending messages to devices About this task To send messages to devices, do the following: Steps 1. Click Devices. The Devices page is displayed. 2. Apply the filters to find the preferred device. 3. Select the check box of the device. 4.
Managing device summary About this task To view and manage information on the Notes, Group Assignment, Alerts, and Device Configuration, do the following: Steps 1. Click Devices. 2. On the Device Details page, click Summary tab. The device summary is displayed. 3. In the right pane, click Add note. An Add Note window is displayed. 4. Type the message in the provided field and click Save. 5. In the right pane, click Change Group Assignment. The Change Group Assignment window is displayed. 6.
Viewing installed applications About this task To view the installed applications on the device, do the following: Steps 1. Click Devices. The Device page is displayed. 2. Apply the filters to find the preferred device. For more information, see Searching a device by using filters. The preferred device list is displayed. 3. Click any one of the displayed devices. The Device Details page is displayed. 4. Click Installed Apps tab. The list of installed applications on the device is displayed.
Figure 7. Alert NOTE: A ThinLinux device does not need to be restarted to update the host name. 5. Click Send Command. A confirmation message is displayed. Configuring remote shadow connection About this task Use this page to allow global and group administrators to access the Windows Embedded Standard, ThinLinux, and ThinOS thin client sessions remotely. This feature is applicable to only to private cloud and is available for both Standard and Pro licenses.
Figure 8. Remote Shadow(VNC) The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3. Change the port number of the target thin client.(optional) 4. Click Connect to initiate a remote session to the target thin client. Tagging devices About this task Wyse Management Suite enables you to identify a device or group of devices by using the Tag Device option. Steps 1. Click Devices. The Device page is displayed.
Pulling Windows Embedded Standard or ThinLinux image About this task Use the Wyse Management Suite to pull an operating system or BIOS from a thin client. To perform the Windows Embedded Standard or ThinLinux image pull operation: Steps 1. Go to the Windows Embedded Standard or ThinLinux device page. 2. Select Pull OS Image option, from the More Actions drop-down list. 3. Enter or select the following details: ● Name of Image—Provide a name for the image.
Figure 9. Pull OS image screen 4. Click Prepare for Image Pull. Results When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message is displayed on the client side. Click either of the following options: ● Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep.
2. Install the certificates to the thin clients where the OS image pull or push operation has to be performed. 3. Enable the CA Validation from Wyse Management Suite server. For local repository, enable the CA Validation option from the setup page, and for Wyse Management Suite repository, enable the CA Validation option from the edit page.
Steps 1. On the Device Details page, click Troubleshooting tab. 2. Click Request Screen Shot. You can capture the screen shot of the thin client with or without the client permission. If you select the Require User Acceptance check box then a message is displayed on the client. This option is applicable only for Windows Embedded Standard, Linux, and ThinLinux devices. 3. Click Request Processes List, to view the list of the processes running on the thin client. 4.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the Wyse management console. Figure 11. Apps and data ● Standard application policy—This policy allows you to install a single application package. ● Advanced application policy—This policy allows you to install multiple application packages. ● Image policy—This policy allows you to install the operating system.
Application policy Wyse Management Suite supports the following types of application inventories and application deployment policies: ● Configuring thin client application inventory ● Configuring Wyse Software thin client application inventory ● Creating and deploying standard application policy to thin clients ● Creating and deploying advanced application policy to thin clients ● Creating and deploying standard application policy to Wyse Software Thin Clients ● Creating and deploying advanced application p
Configuring Wyse Software thin client application inventory About this task To configure the Wyse Software thin client inventory, do the following: Steps 1. Click the Apps and Data tab. 2. In the left pane, go to App Inventory > Wyse Software Thin Client. 3. To add an application to the inventory, place the thin client application files in the \repository\softwareTcApps folder. Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically.
a. Immediately—Server runs the job immediately. b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates one job to run at the date/time of the designated time zone. 18. To create the job, click Preview and schedules are displayed on the next page. 19. You can check the status of the job by navigating to the Jobs page.
b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 7. Click Preview and schedule on the next page to create the job. 8. You can check the status of the job by navigating to the Jobs page.
18. To create the job, click Preview and schedules are displayed on the next page. 19. You can check the status of the job by navigating to the Jobs page. Creating and deploying advanced application policy to Wyse Software Thin Clients About this task To deploy an advanced application policy to Wyse Software Thin Clients, do the following: 1. In the local repository, go to softwareTcApps, and copy the application to the folder. 2.
b. On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/ time of the device time zone. c. On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 8. Click Preview and schedule on the next page to create the job. 9. You can check the status of the job by navigating to the Jobs page.
5. Select the check box if you want to override an existing file. 6. Click Upload. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To deploy a firmware to a device or a group of devices, go to the respective device or group configuration page. Adding Teradici firmware to repository To add a operating system image to the Teradici firmware repository, do the following: Steps 1.
● Apply the policy to devices on check in—The image policy is applied to a new device on check in which is registered with Wyse Management Suite. 4. Click Save. Managing file repository This section allows you to view and manage the file repository inventories, such as wallpaper, logo, EULA text file, Windows wireless profile, and certificate files. To add a new file, do the following: 1. In the Apps & Data tab, under File Repository, click Inventory. 2. Click Add File. The Add File screen is displayed. 3.
6. Click Save and Publish. Click Jobs to check the status of configuration policy. You can click the number next to the status flag in the Details column to check devices with their status.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
Creating unmanaged device auto assignment rules About this task To create rules for the unmanaged device auto assignment, do the following: NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Click the Add Rules tab. 4. Enter the Name and select the Destination group. 5. Click the Add Condition option and select the conditions for assigned rules. 6. Click Save.
About this task To change the order of a rule, do the following: Steps 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select the rule which you want to move and then move it to the top order. 4. Click Save Rule Order. Adding a rule for alert notification About this task To add a rule for alert notification, do the following: Steps 1. Click the Rules tab. 2. Select the Alert Notification option. 3. Click Add Rule. An Add Rule window is displayed. 4.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 12. Jobs In this page you can see jobs based on the following filtering options: ● Configuration Groups—From the drop-down menu, select the configuration group type. ● Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
○ 1 or more completed ● More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed Topics: • • • • • Sync BIOS admin password Searching a scheduled job by using filters Scheduling the image policy Scheduling an application policy Scheduling the device command job Sync BIOS admin password From the More Actions drop-down menu, select the Sync BIOS admin password option. To synchronize the BIOS admin password, do the following: 1.
5. From the Status drop-down menu, select the status of the job. The available options are: ● Scheduled ● Running/In Progress ● Completed ● Cancelled ● Failed 6. From the Detail Status drop-down menu, select the status in detail. The available options are: ● 1 or more failed ● 1 or more pending ● 1 or more In progress ● 1 or more cancelled ● 1 or more completed 7. From the More Actions drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed.
● On day(s)—Select the days of the week. 6. Click the Preview option to view the details of the scheduled job. 7. On the next page, click the Schedule option to initiate the job. Scheduling the device command job About this task To schedule a device command job, do the following: Steps 1. On the Jobs page, click Schedule device command job. The Device Command Job screen is displayed. 2. From the drop-down list, select a command. Device command is a recurring job.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
● This Week ● Custom 5. From the Event Type drop-down menu, select any one of the following operating systems: All ● ● ● ● ● ● the events are classified under particular groups. The available options in the drop-down menu are: Access Registration Configuration Remote Commands Management Compliance Searching an event or alert by using filters About this task To search an event or alert by using filters, do the following: Steps 1. Click Events. The Events page is displayed. 2.
Viewing audit log Prerequisites The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time. Steps 1. Go to Events > Audit. 2. From the Configuration Groups drop-down list, select a group for which you want to view the audit log. 3. From the Timeframe drop-down list, select the time period to view the events that occurred during that time period.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: ● Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. ○ A Global Administrator has access to all the Wyse Management Suite functions. ○ A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 15. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • • • • • • Adding a new admin profile Editing an admin profile Deactivating an admin profile Deleting an admin profile Editing a user profile Importing the CSV file Adding a new admin profile Prerequisites To add a new admin profile, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Click Add Admin. The New Admin User window is displayed. 4.
￭ Remote Shadow ￭ Lock Device ￭ Wipe Device ￭ Send Message ￭ WOL Device b. In the Password section, do the following: i. Enter the custom password. ii. To generate any random password, select the Generate random password radio button. 7. Click Save. Editing an admin profile Prerequisites To edit an admin profile, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Click Edit Admin. The Edit Admin User window is displayed. 4.
Deleting an admin profile Prerequisites Admin must be deactivated before you delete them. To delete an admin, do the following: Steps 1. Click Users. 2. Click Administrator(s). 3. Select the check box of a particular admin or admins which you want to delete. 4. Click Delete Admin(s). An Alert window is displayed. 5. Enter a reason for the deletion to enable the Delete link. 6. Click Delete. Editing a user profile Prerequisites To edit a user profile, do the following: Steps 1. Click Users. 2.
2. Select the Unassigned Admins option. 3. Click Bulk Import. The Bulk Import window is displayed. 4. Click Browse and select the CSV file. 5. Click Import.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 16.
Steps 1. Log in to the Wyse Management Suite private cloud. 2. Navigate to Portal Admin > Console Settings > Active Directory (AD). 3. Click the Add AD Server Information link. 4. Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5. Click Save. 6. Click Import. 7. Enter the user name and password. NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options.
Configuring Active Directory Federation Services feature on public cloud About this task To configure Active Directory Federation Services (ADFS) on a public cloud, do the following: Steps 1. On the Portal Admin page, under Console Settings, click Active Directory (AD). 2. Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse Management Suite xml files, hover the mouse over the information (i) icon.
Alert classifications The Alert page categorizes the alerts as Critical, Warning, or Info. NOTE: To receive alerts through e-mail, select the Alert Preferences option from the username menu displayed on the upper-right corner.
8. Click Edit to edit the files. a. From the drop-down list of Concurrent File Downloads option, select the number of files. b. Enable or disable Wake on LAN option. c. Enable or disable Fast File Upload and Download (HTTP) option. ● When HTTP is enabled, the file upload and download occurs over HTTP. ● When HTTP is not enabled, the file upload and download occurs over HTTPS. d. Select the Certificate Validation check box to enable the CA validation for public cloud. NOTE: ● i.
Enabling Two-Factor authentication You must have at least two active global administrator users in the system. Prerequisites Create two or more global administrators before proceeding to the task. To enable two factor authentication, do the following: About this task 1. Log in to the Wyse Management Suite portal and click the Portal Admin tab. 2. Click Two Factor Authentication under Console Settings. 3. You must select the check box to enable the two factor authentication.
Figure 18. Types of report 4. From the Groups drop-down list, select the group. 5. Select the delimiter. 6. Click Save. Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations.
Steps 1. Go to Portal Administrator > Account > Custom Branding. 2. Click Enable Custom Branding 3. In Header Logo, click Browser and select and select the header logo image from the folder location. The maximum size of the header logo must be 500*50 pixels. 4. Enter the title under in Title option. 5. Select the Display title in browser window/tab check box to view the title in the browser. 6. Enter the color codes for Header background color and Header text color. 7. Click Browse and select the Favicon.
Steps 1. Log in to Wyse Management Suite public cloud console. 2. Go to Portal Administration > Accounts > Subscription. 3. Enter the number of thin client seats that must be exported to Wyse Management Suite Private Cloud. 4. Click Export. 5. Copy the generated license key. 6. Log in to Wyse Management Suite Private Cloud console. 7. Go to Portal Administration > Accounts > Subscription. 8. Enter the generated license key in the box. 9. Click Import.
● SMTP server ● Send from address ● Username ● Password ● Test address Current Certificate: Select the Certificate Validation check box to enable the CA validation for private cloud. All the communication from the server and the client including file download, OS image download from Local Repo uses the certificate. NOTE: To Enable CA Validation for Remote Repo, Go to Portal Administration > File Repository > Select the Repository > Edit > Enable CA Validation > Save Settings. NOTE: ● a.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • • Installing Wyse Easy Setup Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites Prerequisites ● A minimum free disk space of 100 MB ● A minimum RAM disk size of 100 MB ● Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) ● Microsoft .Net Framework 4.5 and above ● Wyse Device Agent version 14.
5. Click Wyse Easy Setup. 6. After configuring the policy settings, click Save and Publish. NOTE: ● If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied. ● If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite are discarded.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Registering devices by using DHCP option tags to Wyse Management Suite About this task You can register the devices by using the following DHCP option tags: Table 283. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed.
Table 284. Configuring device by using DNS SRV record URL/Tag Description Record Name—_WMS_MQTT This record directs the device to the Wyse Management Suite Push Notification server (PNS). For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. Record FQDN—_WMS_MQTT._tcp. Record Type—SRV NOTE: MQTT is optional for the latest version of Wyse Management Suite.
14 Teradici device management The Teradici device management section provides the information about managing and discovering the teradici divices. The teradici management console uses SDK’s to support management, configuration for tera devices. This is applicable only for Wyse Management Suite private cloud with pro license type. For more information on Teradici configuration policies, see Editing Teradici policy settings.
6. Enter the PCoIP Endpoint in the ASCII column as the Vendor ID. 7. Click OK to save the settings. Configuring DHCP options 1. Right-click the IPv4 option, and the select Set Predefined Options. 2. Select PCoIP Endpoint as the Option class, and then click Add. 3. In the Option Type dialog box, enter the name as EBM URI, data type as String, code as 10, and description as Endpoint Bootstrap Manager URI, and then click OK. 4. Click OK to save the settings. 5.
Adding a DNS TXT record 1. In Forward Lookup Zones, right-click the domain, and then select Other New Records from the context menu. 2. In the Resource Record Type dialog box, select the Text (TXT) from the list, and then click Create Record. 3. Enter the following details: a. In the Record name field, enter the host name of the Wyse Management Suite server offering the service. The FQDN field is populated automatically. This should match the FQDN of the Wyse Management Suite server. b.
If Configure CIFS User Credentials option is selected with Create a New User option. 1. Stop the service. 2. Update the EMSDK service. 3. Update the service log on user to the newly created user. 4. Restart the service. It operates under the same pre-configured user. ● When you install both Wyse Management Suite and Teradici EMSDK on a system that has already the EMSDK service installed.
15 Troubleshooting Wyse Management Suite Table 285. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the WMS launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Table 285. Troubleshooting Issue Workaround No Supported sub Auth types error is displayed when you try to launch VNC session from Wyse Management Suite server after disabling the VNC User required password option. Launch the VNC with VNC User required password option. Add Policy and Add Advance Policy buttons become nonfunctional after application folders are removed. Do not delete the repository folder.
Table 285. Troubleshooting Issue Workaround You cannot perform RAW imaging using RSP through Wyse Management Suite. To perform ThinLinux RAW imaging through Wyse Management Suite: 1. Create an FTP location. 2. Copy the RAW image to the FTP location. 3. Copy the RAW image file again from the Wyse Management Suite Repository. 4. Create a Standard App policy with RAW image by providing the FTP location, user name, and password as install parameters. 5. Schedule a policy job.
Table 285. Troubleshooting Issue Workaround Mongo, Maria and Tomcat services are stopped after restarting the Wyse Management Suite server. Windows defender service deletes the Wyse Management Suite related files. Check the defender service logs if any deleted files. Retrieve the deleted files. VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service packs and updates.
A Installing or upgrading Wyse Device Agent Prerequisites This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite.
Steps 1. Copy the WDA.exe file to the thin client. 2. Double-click the WDA.exe file. NOTE: ● Different Wyse Device Agent packages are available for each variant of Windows Embedded Standard. ● A warning message is displayed when an older version of Wyse Device Agent or HAgent is installed on the device. 3. Click Yes. 4. In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface.
NOTE: Linux client restarts after installing the Wyse Device Agent add-on version 2.0.11.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 286.
Table 286. Feature matrix for each subscription type Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Pro-cloud edition Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Figure 19. Wireless Profiles Password Editor 3. Click Browse and select the location to save the new XML profile. 4. Click the Export WIFI Profiles option. The current wireless profile is exported to the Profiles tab. The current wireless connection password is populated in the Password tab. 5. Edit the password and click the Change Password option. Changed password is encrypted and saved to the XML profile. 6. On the server side of Wyse Management Suite console, click App & Data tab.
D Create and configure DHCP option tags About this task To create a DHCP option tag, do the following: Steps 1. Open the Server Manager. 2. Go to Tools, and click DHCP option. 3. Go to FQDN > IPv4 and right-click IPv4. Figure 20. DHCP 4. Click Set Predefined Options. The Predefined Options and Values window is displayed. 5. From the Option class drop-down list, select the DHCP Standard Option value.
Figure 21. Predefined Options and Values 6. Click Add. The Option Type window is displayed. Figure 22. Option Type Example The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags ● To create the 165 Wyse Management Suite server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—WMS ○ Data type—String ○ Code—165 ○ Description—WMS_Server 2. Enter the following value, and then click OK.
String—WMS FQDN For example, WMSServerName.YourDomain.Com:443 Figure 23. 165 Wyse Management Suite server URL option tag ● To create the 166 MQTT server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—MQTT ○ Data type—String ○ Code—166 ○ Description—MQTT Server 2. Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 24. 166 Wyse Management Suite server URL option tag ● To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—CA Validation ○ Data type—String ○ Code—167 ○ Description—CA Validation 2. Enter the following values, and click OK.
Figure 25. 167 Wyse Management Suite server URL option tag ● To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: 1. Enter the following values, and click OK. ○ Name—Group Token ○ Data type—String ○ Code—199 ○ Description—Group Token 2. Enter the following values, and click OK.
Figure 26.
E Create and configure DNS SRV records About this task To create a DNS SRV record, do the following: Steps 1. Open the Server Manager. 2. Go to Tools, and click DNS option. 3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 27. DNS manager 4. Click Other New Records. The Resource Record Type window is displayed. 5.
Figure 28. Resource Record Type a. To create Wyse Management Suite server record, enter the following details and click OK.
Figure 29. _WMS_MGMT service b. To create MQTT server record, enter the following values, and then click ÓK.
Figure 30. _WMS_MQTT service 6. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7. Click Other New Records. 8.
Figure 31. Resource Record Type a. To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 32. _WMS_GROUPTOKEN record name b. To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 33.
F Steps to change the host name to IP address About this task Steps to change the host name to IP address when host name resolution fails, to the following: Steps 1. Open the DOS prompt in elevated Admin mode 2. Change the directory to C:\Program Files\DELL\WMS\MongoDB\bin. 3. Enter the command, mongo localhost -username stratus -p --authenticationDatabase admin Output—MongoDB shell version v3.4.10 4. Enter the password. Output— ● connecting to: mongodb://127.0.0.
