Dell Wyse Management Suite Version 1.
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Contents 1 Introduction to Wyse Management Suite........................................................................................................8 Editions................................................................................................................................................................................ 8 What is new in this release................................................................................................................................................
Configuring Wyse 7040 thin client BIOS settings.................................................................................................. 73 Configuring device information.................................................................................................................................74 Configuring Wyse Easy Setup settings................................................................................................................... 75 Configuring VNC settings......................
Configuring device information................................................................................................................................121 Configuring VNC settings........................................................................................................................................122 Configuring domain settings................................................................................................................................... 122 5 Managing devices.....
7 Managing rules........................................................................................................................................... 145 Editing a registration rule...............................................................................................................................................145 Creating unmanaged device auto assignment rules .................................................................................................
Managing system setup.................................................................................................................................................165 12 Configuring Wyse Easy Setup by using Wyse Management Suite..............................................................167 Installing Wyse Easy Setup............................................................................................................................................ 167 Deploying a Wyse Easy Setup configuration...
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, managefrom-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
What is new in this release The following new features are introduced in this release: • Dell Wyse 5070 thin client support • BIOS settings for Dell Wyse 5070 thin client with Windows 10 IoT Enterprise, and ThinLinux. • .
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
• The Apps & Data page provides management of device applications, operating system images, policies, certificate files, logos, and wallpaper images. • The Rules page enables you to add, edit, and enable or disable rules such as auto grouping and alert notifications. • The Jobs page enables you to create jobs for tasks such as reboot, WOL, and application or image policy that need to be deployed on registered devices. • The Events page enables you to view and audit system events and alerts.
To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed. The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group level at which each parameter is applied. This page also enables to set configuration parameters that are specific to that device by enabling the Device Exceptions button.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
The alerts summary is displayed. 2 Click View All Alerts. The Events page is displayed with list of all the alerts. Viewing events The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: 1 Click Dashboard. The events summary is displayed. 2 Click View All Events. The Events page is displayed with list of all the events. Viewing the device status The Display section provides the summary of device statuses.
Changing your password To change your password, do the following: 1 On the upper-right corner of the Dashboard page, click the login drop-down menu. 2 Click Change Password. The Change Password window is displayed. 3 Enter the current password. 4 Enter the new password. 5 Reenter the new password for confirmation. 6 Click Change Password. Logging out To log out from the management console, do the following: 1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
4 Managing groups and configurations The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policy and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. Figure 2.
If a policy configuration has to be prioritized between the different levels, then the lowest-level policy takes precedence. After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the thin clients. NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect.
NOTE: The devices can be registered to a group by entering the group token which is available on the device registration screen. 4 Click Save. Removing a group As an administrator, you can remove a group from the group hierarchy. To remove a group, do the following: 1 In the Groups & Configs page, under Group Tree Hierarchy, click the icon. A warning message indicating that this action removes one or more groups from the group tree hierarchy is displayed. 2 Click Remove Group.
Configuring device level policy To configure a device level policy, do the following: 1 In the Devices page, click the device you want to configure. The Device Details page is displayed. 2 In the Device Configuration section, click Create/Edit Exceptions. Editing ThinOS policy settings To configure the ThinOS policy settings, do the following: 1 Click Groups & Configs. The Groups & Configs page is displayed. 2 Click the Edit Policies drop-down menu. 3 Click ThinOS.
• Setup Keyboard and Display • Setup Visual Experience • Setup Timezone • Setup General Settings • Setup Broker • Click Next to go to policy settings. • Click Back to view the previous policy settings. • Click Cancel to go back to the Groups & Configs page. • Click Save & Publish to save the changes. • Click Continue to go to ThinOS advanced configuration mode.
Configuring keyboard and display settings Use this page to configure the thin client monitor display settings, such as resolution, and dual monitor. Table 3. Configuring Keyboard Settings—ThinOS 8.5+ Option Description Keyboard Layout Select the layout and language of the keyboard from the dropdown list. Table 4. Configuring Monitor Display Settings Option Description Enable Dual Monitor Select the check box to enable dual monitor functionality.
Option Description Action after all session exit Select this option to define the action after you close the last active session. From the drop-down menu, select any one of the following options: • • • • None Sign-off automatically Shut down the system automatically Restart the system automatically Configuring timezone Use this page to configure the thin client settings, such as time servers, and time zone. Table 7.
Option Description 1 2 From the Platform Type drop-down menu, select a platform. From the Firmware to auto-deploy drop-down menu, select a firmware version. The list of platform types and the number of firmware versions currently uploaded to the File Repository Inventory page are displayed. Table 10. Configuring local resources Option Description Map SmartCards Select this option to redirect the smart cards into the remote session.
Option Description Protocol Select this option to choose a protocol. From the drop-down menu, select your preferred option. This option is applicable only for VMware. Enable vWorkspace Gateway Select this option to enable vWorkspace gateway functionality. This option is applicable only for vWorkspace. ThinOS—Advanced mode Use this page to configure the advanced policy settings for the ThinOS devices.
Configuring general settings—ThinOS 8.5 and later versions Use the General Settings page to configure the thin client general settings, such as auto power settings, local settings, mirror file server settings, and terminal settings for ThinOS devices. Table 12. Configuring general settings Option Description Auto Power The Auto Power check box specifies about how the system starts when the power is first applied to the unit. Table 13.
Configuring general settings—ThinOS Use this page to configure the thin client settings, such as sign-on settings, and time zone. Table 16. Configuring sign-on settings Option Description Default user name Enter the default user name for the local sign-on screen. Default Password Enter the default password for the local sign-on screen. Domain Name Enter the default domain name for the local sign-on screen. NOTE: You can enter multiple domain names separated by a comma with a maximum of 31 characters.
Option Description Require reentering password Select the check box to enter the password again while signing in. Require smartcard From the Require smartcard drop-down menu, select the preferred option. Table 19. Configuring privilege settings Option Description Privilege level Select this option to define the default privilege level during system boot. From the drop-down menu, select any one of the following levels: • • • None—Disables all the system setting menus.
Option Description Encrypt local Flash Select this option to configure the local settings, and set the user credentials. Select this check box if you want to encrypt local flash. Disable VNC Shadowing Select this option to disable the VNC shadowing. Fast Disconnect Key Select this option to use the fast disconnect key. NOTE: To disconnect from the Citrix sessions, press the F12 key. Table 22. Configuring security policy Option Description Security Policy (8.5+) From the Security Policy (8.
Table 24. Configuring WDM services Option Description Disable WDM Services Select this option to disable the WDM service. Quick Mode (8.5+) Select this option to speed up the boot time for the ThinOS devices. Configuring keyboard settings—ThinOS 8.5 and later versions Use the Keyboard Settings page to configure the keyboard layouts, and the behavior of keyboard shortcuts. Table 25. Configuring keyboard settings Option Description Character Set Select this option to set an appropriate character set.
Configuring display settings— ThinOS Use this page to configure the thin client monitor display settings, such as resolution, rotation, color depth, and dual monitor. Table 26. Configuring monitor display settings Option Description Enable Dual Monitor Select the check box to enable dual monitor functionality. Dual Monitor Mode Select this option to select the monitor mode. From the Display Monitor Mode drop-down menu, select either Mirror Mode or Span Mode.
Table 28. Configuring secondary monitor settings Option Description Monitor Resolution (8.5+) Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution for your monitor. Monitor Rotation (8.5+) Select this option to define the direction—Left, Right, or None—to enable the rotation. From the drop-down menu, select the appropriate rotation direction. Monitor Refresh Rate (8.5+) Select this option to set the refresh rate for your monitor.
Table 31. Configuring visual experience Option Description Classic Desktop vs Zero Launchpad Select this option to define the desktop experience. NOTE: Zero Launchpad is recommended for ThinOS Lite or Xenith devices, and for full screen sessions. Classic Desktop is recommended for seamless applications. Prevent toolbar from closing unless mouse focus moves away Select this check box if you want to prevent the toolbar from closing unless mouse focus moves away.
Schedule shutdown or reboot settings—ThinOS 8.5 and later versions Use this page to configure a scheduled restart or shutdown. Table 32. Schedule shut down or reboot Option Description Scheduled Reboot Select the check box to specify the time or day to schedule a system restart. Scheduled Shutdown Select the check box to specify the time or day to schedule a system shutdown. Idle Time Enter the Idle time. The system restarts in an active session when the value of the Idle time is set to 10 minutes.
Table 36. Configuring administrator password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Admin Password Enter the new BIOS administrator password. This option is available only if you select the Enable Admin Password check box. Table 37. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day that you want the system to turn on automatically. Table 38.
Option Description • Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. • Do not reboot—The system does not restarts. Configuring firmware upgrade Use this page to configure the thin client firmware upgrade settings, such as live upgrade, firmware update logic, local firmware check preferences, and platform firmware mappings. Table 41.
Configuring global INI settings—ThinOS 8.5 and later versions Use the Global INI settings page to configure global INI settings. Table 42. Configuring global INI settings Option Description Global INI From the drop-down list, select your preferred option. A global.ini file contains the global parameters for all the devices. The parameters can be existing wnos.ini or a newly created .INI file which is uploaded to the file repository.
Option Description • • • • Citrix Microsoft vWorkspace VMware NOTE: ThinOS Lite/Xenith devices support the Citrix broker connection. Manually define direct RDP connections Select this option to define the RDP connections manually. When you select this option, the Direct Connections (RDP) box is displayed. Broker Server Enter the broker server host name or IP address.
Option Description Session Window Behavior Select this option to set the session window behavior. From the drop-down list, select whether the remote connection should be started in the window mode or full screen mode. NOTE: The Zero launchpad mode only supports full screen sessions and the window mode is launched on a single screen. The full screen spans between both the monitors. Audio Playback This option helps you to manage audio settings in the remote session.
Table 48. Configuring HDX protocol settings Option Description Improve KB over high latency From the drop-down list, select the preferred option that improves KB over high latency. Improve Mouse over high latency From the drop-down list, select the preferred option that improves mouse over high latency. Auto-connect From the drop-down list, select and enable the preferred option to connect the remote connection automatically.
Table 50. Configuring additional settings Option Description Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a number from 128 to 1024. 4 pixel Aligned Session Width Select this option to enable the 4-pixel aligned session width. Automatically reconnect sessions at logon? Select this option to enable the thin client to automatically reconnect the session at login. This option is applicable only for Citrix.
Option Description Enable USB Redirection Select this option to redirect the USB drives to the remote session. From the drop-down list, select your preferred option. If Exclude some devices option is selected, you can exclude the following devices from the session: • • • • Exclude disk devices Exclude audio devices Exclude printer devices Exclude video devices Table 52.
Configuring third party authentication settings—ThinOS 8.5 and later versions Use third party authentication settings page to configure Single Sign-On (SSO) authentication settings. Table 54. Configuring authentication settings Option Description Authentication Mode Select this option to specify the authentication mode. From the drop-down menu, select any one of the following options: • • • • Imprivata Caradiam SecureMatrix HealthCast Table 55.
Option Description Net BIOS Domain Name Select this option to enable the Net BIOS domain name option. If enabled, the Net BIOS domain name is listed in the imprivata domain list. Suspend Action From the drop-down menu, select your preferred option. If you select 0, then lock the terminal, and if you select 1, then sign off the terminal. Disable HotKey Select this option to disable the HotKey functionality. Disable Prompt To Enroll Select this option to disable the prompt to enroll option.
Table 59. Configuring HealthCast settings Option Description HealthCast Server Enter the name of the HealthCast server. You can use single signon authentication with Web or desktop applications. The server authenticates the user information. HealthCast Security Mode From the drop-down menu, select your preferred option.
Option Description Reconnect At Logon From the drop-down menu, select your preferred option. You can reconnect to both disconnected and active sessions. Table 61. Configuring NetScaler gateway authentication Option Description NetScaler Gateway Authentication Select this option to enable the NetScaler Gateway authentication functionality. User name Enter the user name for the authentication purpose. Password Enter the password for the authentication purpose.
Option Description Browsing Protocol Type Select this option to choose the protocol type. From the drop-down list, select your preferred option. USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application. Table 64.
Option Description connected to the thin client from within a remote desktop or application. You can either select VMware PCoIP or Wyse Thin Client Extensions (TCX) USB redirection. NOTE: If you select the TCX USB Redirection option, you require an additional TCX Server Suite. Show Disconnect Message Select this option to see the disconnect message. A disconnect message is displayed when the USB device is removed from the system. Show Reconnect Message Time Enter the reconnect message time.
Table 69. Configuring RDP8 settings Option Description Bitmap Codec RemoteFX Select this option to enable the RemoteFX Bitmap Codec option. The default value is yes. Dell recommends that you select No for Wyse 3010 thin clients and Wyse 3020 thin clients. Enable TS MM Select this option to enable multimedia redirection for terminal server. Force Span Select this option to enable the force span of the view.
Option Description NOTE: You must specify between HTTP:// or HTTPS://. Enable vWorkspace Gateway Select this option to enable vWorkspace gateway functionality. Sessions to connect automatically Select this option to automatically connect to the session. NOTE: The name of the desktop or application is case sensitive. Use a semicolon to separate the multiple sessions which must be initialized automatically. Configuring AWS broker connection settings—ThinOS 8.
Option Description Domain Name Enter the domain name for Windows network with a maximum of 19 characters. Auto Start Select this option to restart the connection automatically. Reconnect After Disconnect Select this option to reconnect the connection automatically after the connection is disconnected. Table 74. Configuring local resources Option Description Map Printers Select this option to automatically connect the local printers when the session starts.
Option Description Session Window Behavior Select this option to define whether the remote connection should be launched in a full-screen mode. Select either Full Screen or Window mode based on your preference. NOTE: Zero launchpad mode only supports full screen sessions. Window mode starts on a single screen while the full screen session spans both monitors. Table 77.
Option Description Encryption Select this option to set an encryption level. From the drop-down menu, select your preferred option. Resolution Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution for your monitor. NOTE: If you select an unsupported resolution, the device ignores the setting. Table 80.
Configuring global printer settings—ThinOS 8.5 and later versions Use the global printer settings page to configure global printer settings. Table 83. Configuring default printer settings Option Description Default Printer Select this option to set a printer as a default printer. PrinterMap settings The files uploaded to Apps and data > File repository > Inventory are displayed. From the drop-down menu, select the mapping file. Configuring printer settings—ThinOS 8.
Option Description • TXT Enabled Select the check box to enable the printer. EnableLPD This option is applicable only for local printer and SMB printer. Select the check box to enable the LPD service. Configuring WLAN global settings—ThinOS 8.5 and later versions Use the WLAN global settings page to configure WLAN global settings. Table 86. Configuring WLAN global settings Option Description Roam Sensitivity Select this option to choose the sensitivity level of wireless roaming.
Option Description • WPA2-Enterprise Encryption This option is applicable only for Open(WEP), SharedKey, WPAPersonal, and WPA-Enterprise. From the drop-down menu, select your preferred option. Web Key 1,2,3, and 4 This option is applicable only for Open(WEP) and SharedKey. From the drop-down menu, select your preferred option. WPA Key This option is applicable only for WPA-Personal and WPA2Personal. Enter the WPA key in the provided field.
Option Description PEAP Type This option is applicable only for EAP-PEAP. From the drop-down menu, select your preferred option. EAP Identity This option is applicable only for EAP-PEAP and EAP-FAST[8.3]. Enter the EAP identity. user name This option is applicable only for EAP-PEAP and EAP-FAST[8.3]. Enter the user name. Password This option is applicable only for EAP-PEAP and EAP-FAST[8.3]. Enter the password. Hide Domain This option is applicable only for EAP-PEAP and EAP-FAST[8.3].
Configuring system personalization Use the system personalization page to configure the thin client settings, such as display, keyboard, mouse, time zone, and audio options for Windows Embedded Standard devices. Table 90. Configuring display options Option Description Enable Dual Monitor Select this option to enable the dual monitor functionality. If selected, the Display Mode option is available.
Table 91. Configuring keyboard options Option Description Language Select this option to choose one or more input languages for your keyboard. From the drop-down menu, select your preferred keyboard input language. Default Keyboard Layout Select this option to set an appropriate keyboard layout. From the drop-down menu, select your preferred keyboard layout.
Option Description Click Lock Select this option to use the highlight or drag function without holding down the mouse button. To set the Click Lock Time parameter, from the drop-down menu, select the appropriate time for the mouse button to be held down before the click is locked. Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option.
Configuring desktop experience Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Windows Embedded Standard devices. Table 95. Configuring desktop experience Option Description Desktop Wallpaper Select this option to set a wallpaper for your desktop. After you enable the desktop wallpaper option, do the following: • From the Wallpaper File drop-down list, select a wallpaper for your desktop.
Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 97. Configuring security and lockdown settings Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to disable the USB mass storage device access for non-administrator users.
Table 100. Configuring Windows user password settings Option Description Change Local User Password Select the check box to change the Windows password for the local user account. Local User Password Enter the Windows password for the local user account. The password must be a minimum of 8 and a maximum of 32 characters. Configuring other settings Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Windows Embedded Standard devices. Table 101.
Table 104. Configuring power settings when plugged-in Option Description Device Sleep Plan Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time. Dim Display Select this option to set the time after which the display is dimmed. From the drop-down menu, select a delay time. Turn Off Display Select this option to set the time after which the display is turned off. From the drop-down menu, select a delay time. Table 105.
Option Description Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA browsers separated by commas for the connection. Published Applications Select this option to specify a published application that you want to start. Single Sign On Select this option to enable the single sign-on feature for the connection. If you enable single sign-on, use your Windows login credentials to connect to the Citrix server.
Option Description After you enable this option, specify the Start Menu Display Folder for the connection. System Tray Display Select this option to display the Citrix connection icon in the notification area. Table 109. Server options Option Description Logon Method Select this option to choose a logon method for your Citrix connection. • Default Logon Method • Prompt Logon Method Table 110.
Configuring remote connection settings—VMware Use this page to configure the VMware connection settings for the Windows Embedded Standard devices. Table 112. Configuring remote connections—VMware Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in.
Configuring remote connection settings—RDP Use this page to configure the RDP connection settings, such as RD Gateway, display, and local resources settings for the Windows Embedded Standard devices. Table 113. Configuring basic settings Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in.
Table 115. Configuring display settings Option Description Fullscreen Select this option to set the connection window in the full screen mode. After the full screen mode is enabled, from the drop-down menu, select the window size. Display Connection Bar Select this option to display the connection bar in the fullscreen mode. MultiMonitor Support Select this option to enable the multi-monitor support. Screen Color Depth (in bits) Select this option to define the screen color depth of the connection.
Table 117. Configuring local resources Option Description Redirect Clipboard Select this option to use the local clipboard of the device in the remote connection. Redirect COM Ports Select this option to use the local COM (serial) ports of the device in the remote connection. Redirect DirectX Select this option to redirect DirectX on the client computer and make it available in the remote connection. Redirect Drives Select this option to use the local drives of the device in the remote connection.
Table 119. Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: 1 2 Click Add Site, and enter the folder name, URL, and description. Click Create Shortcut to create a shortcut for the site. 3 Click Remove to delete a site from the list. NOTE: URL must begin with Https:// when the Trusted Sites check box is selected.
Option Description • • • • • Disabled: Port is disabled. COM1: Port is configured at 3F8h with IRQ 4. COM2: Port is configured at 2F8h with IRQ 3. COM3: Port is configured at 3F8h with IRQ 4. COM4: Port is configured at 2F8h with IRQ 3. Sound Device Select this check box to enable the sound device. Microphone Select this check box to enable the microphone. Speaker Select this check box to enable the speakers. Table 124.
Table 129. Configuring auto-on settings Option Description Auto On From the drop-down list, set the time of the day you want the system to turn on automatically. Table 130. Configuring reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time.
Table 135. Configuring reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. • Do not reboot—The system does not restarts. Table 136.
Configuring Wyse Easy Setup settings Use the Wyse Easy Setup page to configure the Wyse Easy Setup settings for the control panel and the user interface. Table 139. Configuring system Option Description Region & Language Enables the user to access the region and language option in the control panel. Date & Time Enables the user to access the date and time option in the control panel. Display Enables the user to access the display option in the control panel.
Option Description • • Shutdown upon removing the smart card LockScreen upon removing the smart card Table 142. Personalization Option Description Background From the drop-down menu, select the preferred graphic image. The image should be uploaded to the file repository and displayed as a wallpaper. Logo From the drop-down list, select the logo files which are uploaded in Apps & Data > File Repository > Inventory. Table 143.
Option Description VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters. VNC View-only Password Enables you to work on view-only mode if you login using this password.
Option Description NOTE: This option is available for Wyse 5070 Extended thin client when the add-on card is installed. Serial Port 1 From the drop-down list, select the option to determine how the serial port on the docking station operates. This option allows you to avoid resource conflicts between devices by disabling or remapping the address of the port. • • • • • Disabled: Port is disabled. COM1: Port is configured at 3F8h with IRQ 4. COM2: Port is configured at 2F8h with IRQ 3.
Table 149. Configuring security settings Option Description Enable Admin Setup Lockout Select this option to prevent others from entering the setup when an administrator password is set. Table 150. Configuring power management settings Option Description Wake On LAN From the drop-down list, select any option to allow the thin client to power up from the OFF state. You can trigger a thin client to power up from the OFF state by using a LAN signal.
4 • Login Experience • Network • Security • Central Configuration • Other settings • VDI Global Settings • Remote Connection Citrix • Remote Connection VMware • Remote Connections RDP • Remote Connections Browser • Advanced After configuring the policy settings, click Save and Publish. Configuring system personalization Use this page to configure system personalization. Table 154.
Option Description Time Format Select this option to choose the time format. From the drop-down menu, select either 12–hour or 24-hour format. Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the NTP server to synchronize the time. Audio Volume Select this option to set the audio volume of the thin client. The range of the audio volume is 0–100. Audio Mute Select this option to set the thin client to mute mode.
Configuring login experience settings Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users. Table 156. Configuring login experience settings Option Description Auto Login Select this option to enable the thin client to automatically log in without any user intervention. Use the Auto Login Username option to select the default login user.
Table 158. Configuring security settings Option Description Password Encryption Algorithm Select this option to choose the password encryption algorithm. From the drop-down menu, select any of the following options: • • • Base-64 AES Plain-Text The default value is Base-64. Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of the device can be performed when the G key is pressed during device boot-up.
Option Description The default protocol is ftp. Firmware Server Username Enter the user name to access the firmware server. Firmware Server Password Enter the password to access the firmware server. Firmware Root Path This root path is used to access the firmware images on the server. The directory name /wtx is appended to the root path entry before use. If the root path is not provided, /wyse is considered. Configuring other settings Use this page to configure the other options. Table 160.
Option Description PN Desktop Setup (Show All Application) Select this option to enable the PN desktop setup. When this option is enabled, all the published applications are displayed on the desktop. Enable Multimedia Redirection (MMR) Select this option to enable the Multimedia Redirection. Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA connections. HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX Webcam.
Option Description You can specify which devices and device families can be allowed or denied through the USB redirection policy in to the Citrix sessions. Table 163. Configuring Citrix drive mapping Option Description Enable ICA Dynamic Drive Mapping Select this option to enable the Double ICA Dynamic Drive Mapping. If this option is disabled, you can add the individual drives for various drive types. As a result, only individual drives are redirected in to the ICA session. Table 164.
Option Description Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Store Name Enter the store name of the Citrix server. This option is displayed when you select the connection type as Published Application or Storefront. Browsing Protocol Select this option to set a browsing protocol for the secure and non-secure connections.
Option Description Delay before trying to reconnect Select this option to set the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Configuring remote connection settings—VMware Use this page to create a VMware View broker connection. Table 166. Configuring remote connection VMware Option Description Connection Name Select this option to enter a name to identify the connection.
Option Description • • • 1024 x 768 800 x 600 640 x 480 Disable Fullscreen drop down menu bar Select this option to disable the drop-down menu in the fullscreen mode. Automatically launch this Desktop Select this option to specify the name of the published desktop to automatically launch upon successful connection. Auto Reconnect Select this option to enable the thin client to reconnect to the VMware session automatically.
Option Description Forward All Printers Select this option to forward all the printers to the remote connection. Auto Reconnect Select this option to enable the thin client to reconnect to the RDP session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Drive Mapping Select this option to map drives on the RDP session.
Option Description Auto Reconnect Select this option to enable the thin client to reconnect the browser automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Configuring advanced settings Configurations can be applied to the Linux client device by providing the INI parameters in the Advanced option.
Configuring system personalization Use the System Personalization page to configure the system personalization. Table 170. Configuring display settings Option Description Monitor Resolution—Primary Select this option to set the monitor resolution. From the dropdown menu, select your preferred monitor resolution. Monitor Rotation Select this option to define the orientation of the monitor. From the drop-down list, select either vertical or horizontal based on your preference.
Table 171. Configuring keyboard settings Option Description Layout Select this option to set the keyboard layout of the thin client. From the drop-down menu, select your preferred option. Table 172. Configuring language settings Option Description System Language Select this option to set the language for the system. From the drop-down list, select your preferred option. Table 173.
Configuring desktop experience Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys. Table 176. Desktop experience Option Description Desktop Wallpaper Select this option to change the default wallpaper. Wallpaper File Select this option to select your preferred wallpaper. Images uploaded to the file repository are displayed. Wallpaper Layout Select this option to set the wallpaper layout.
Configuring network settings Use this page to configure the network settings. Table 178. Configuring network settings Option Description Wireless Connection Name Enter the name of the connection SSID Enter the name of the Service Set Identifier (SSID) connection. Security Mode From the drop-down menu, select the type of security mode based on your requirement. Enter the security mode details in the respective fields.
Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 182. Configuring central configuration settings Option Description File Server/ Path Enter the full path of the folder that contains the wlx2 folder. Supported protocols include ftp, http, and https. The default protocol is ftp. File Server Username Enter the user name to access the file server.
Option Description • None The options define the action to be taken when you press the power button. DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000. Browser Homepage Select this option to change the browser homepage. Enter the URL address of your choice to set the browser homepage. Configuring VDI global settings The following VDI Global Settings can be configured under ThinLinux Policy Settings.
Enable UDP Audio Select this option to enable the transport of audio data through UDP. Flash Redirection Policy Select this option to either allow or deny Flash Redirection Policy. Transparent Key Passthrough Select this option to determine how the mapping of certain key combinations is used when connecting to ICA sessions.
Table 188. Configuring remote connection settings—Citrix Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Connection Type Select this option to set a connection type.
Option Description • • • • • • • • Screen Color Depth Default Seamless 640 x 480 1024 x 768 800 x 600 1280 x 1024 1600 x 1200 Full Screen Select this option to set a screen color depth. From the drop-down menu, select any one of the following options: • • • 64K 256 16M Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix session automatically. Delay before trying to reconnect Select this option to set the time in seconds to delay the reconnection attempt.
Option Description Password Enter the password when the PCoIP protocol is selected. Domain Name Enter the domain name. Interactive Mode Select this option to enable the User Interactive mode. Lock the Server URL / Host field Select the check box to lock the server URL. Security Mode Select this option to set the security mode.
Option Description Server Address Enter the server name or the IP address. SmartCard Login Select this option to enable the smart card authentication. Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication. Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Window Size Select this option to set a window size.
Table 192. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode. Window Size Select this option to set a window size.
Table 195. Configuring general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 196. Configuring system configuration Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option.
Table 200. Configuring BIOS Admin password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately. Admin Password Enter the new BIOS administrator password. This option is available only if you select the Enable Admin Password check box. Table 201.
Configuring BIOS settings for Wyse 5070 thin client with ThinLinux Use the BIOS settings page to configure the BIOS settings for Wyse 5070 thin client with ThinLinux. Table 205. General settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 206. System configuration Option Description Enable Audio Select this check box to enable the audio device. Enable UEFI Network Stack Select this check box to enable UEFI Network Stack.
Table 207. USB configuration Option Description Enable USB Boot Support Select this check box to enable the USB boot setup. Allows you to boot any type of USB Mass Storage Devices. Enable Front USB Ports Select this check box to enable the device attached to the front USB port. If you select this check box, the device is detected by the operating system. However, if the USB port is disabled, the operating system cannot detect the device attached to the front USB port.
Option Description Extend BIOS POST Time From the drop-down list, select a delay time to see the post status messages. Table 211. Configuring wireless settings Option Description WLAN/WiGig Select this check box to enable the internal wireless devices. Bluetooth Select this check box to enable Bluetooth devices. Table 212. Configuring BIOS administrator password Option Description Enable administrator Password Select this check box to enable the BIOS administratoristrator password.
4 • Other Settings • Remote Connections Citrix • Remote Connections VMware • Remote Connections RDP • Remote Connections Browser • Device Info • VNC Settings • Domain Settings After configuring the policy settings, click Save and Publish. Configuring system personalization Use this page to configure the thin client display settings, such as resolution, color depth, dual monitor, time zone, mouse, and audio options for Wyse software devices. Table 215.
Option Description • Short • Medium Short • Medium Long • Long Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard, which is the speed at which the key input repeats itself when you press and hold down the key on your keyboard. Menu Access Select this option to enable the menu access keys on your keyboard. MS Gina Keyboard Layout Select this option to enable the MS Gina layout on your keyboard. Table 217.
Option Description Snap Mouse Pointer Select this option to automatically move the mouse pointer to the default button in a dialog box. Table 220. Mouse Vertical Option Description Scroll Lines Select this option to define the number of lines scrolled at a time using vertical scrolling on your mouse. Table 221. Configuring Time Zone Option Description Time Servers (NTP Servers) Select this option to view the time servers to enable local time synchronization.
Option Description • From the Wallpaper Layout drop-down list, select any of the following layouts for your desktop wallpaper: – Center – Tile – Stretch – Fill Desktop Color Select this option to define a background color for your local desktop. Configuring network settings Use this page to configure the network settings for the Wyse software devices. Table 225. Configuring network settings Option Description Radio State Select this option to enable the wireless radio state.
Configuring other settings Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Wyse software devices. Table 227. Configuring appliance mode Option Description Application Mode Select this option to set an appropriate mode for the appliance.
Table 231. Configuring shared drives Option Description Shared Drive Select this option to add a shared drive to your device. Click Add Shared Drive. Enter the share name, remote drive path, user name, and password for the shared drive. NOTE: To delete a shared drive from the list, select the shared drive that you want to remove and click Remove. Table 232. Clock settings Option Description Clock1 Select this option to configure Clock 1 on your device.
Option Description Domain Name Select this option to define a domain name for the Citrix connection. Window Size Select this option to specify the window size for the Citrix connection. From the drop-down menu, select a window size. Screen Color Depth Select this option to define the screen color depth for the Citrix connection.
Option Description • Default Logon Method • Prompt Logon Method Table 236. Configuring advanced settings Option Description Disable Full Screen Pop-up Select this option to disable the full screen pop-up warning. Logon—Connect to Active and Disconnected Sessions Select this option to connect to the active and disconnected sessions after you log in. Menu—Connect to Active and Disconnected Sessions Select this option to connect to active and disconnected sessions.
Option Description • Blast Login as Current User Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the VMware server. Username Select this option to define a user name for the VMware connection, if single sign-on is disabled. Password Select this option to define a password for the VMware connection, if single sign-on is disabled.
Option Description Domain Name Select this option to define a domain name for the connection. Auto Reconnect Select this option to enable the connection to automatically reconnect, if the connection is dropped. Table 240. Configuring RD gateway settings Option Description Use RD Gateway settings Select this option to configure the settings for RD gateway. After you enable the option, enter the RD Server name for the gateway. Specify the credentials to validate the connection with the RD Gateway.
Table 242. Configuring other Settings—Local and Parameter Option Description Remote Audio Play Back Select this option to manage the audio playback in the remote connection. Enable Remote Audio Recording Select this option to record the audio remotely. Apply Windows Keys Select this option to apply Windows keys. From the drop-down menu, select the preferred option. Start the Following Program on connection Select this option to start the selected program as soon as the system is connected.
Table 244. Configuring other settings—Experience Option Description Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the performance. Desktop Background Select this option to enable the desktop background for the connection. Visual Styles Select this option to enable the visual styles for the connection. Font Smoothing Select this option to enable font smoothing for the connection.
Table 246. Configuring Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: • • Click Add Site, and enter the folder name, URL, and description. Click Create Shortcut to create a shortcut for the site. • Click Remove to delete a site from the list. NOTE: The URL must begin with https:// when the Trusted Sites check box is selected.
Configuring VNC settings Use this page to configure the VNC settings. Table 251. Configuring VNC settings Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline VNC shadowing. VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
• Tagging devices • Device compliance status • Pulling Windows Embedded Standard or ThinLinux image • Requesting a log file • Troubleshooting your device Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: • Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. • Register automatically by configuring the appropriate option tags on the DHCP server.
4 Enter the Group Registration Key as configured by your administrator for the desired group. 5 Select the Enable WMS Advanced Settings option, and enter the WMS server or MQTT server details. 6 Enable or disable CA validation based on your license type. For public cloud, select the Enable CA Validation check box, and for private cloud, select the Enable CA Validation check box if you have imported certificates from a well-known certificate authority into your Wyse Management Suite server.
Registering devices by using DHCP option tags You can register the devices by using the following DHCP option tags: NOTE: For detailed instructions on how to add DHCP option tags on the Windows server, see Creating and configuring DHCP option tags. Table 253. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.
• ThinOS—8.4 firmware or later versions You can register devices with the Wyse Management Suite server if DNS SRV record fields are set with valid values. NOTE: For detailed instructions on how to add DNS SRV records on the Windows server, see Creating and configuring DNS SRV record. The following table lists the valid values for the DNS SRV records: Table 254.
URL/Tag Description NOTE: CA Validation is optional for the latest version of Wyse Management Suite. Searching a device using filters To search a device using filters, do the following: 1 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an administrator.
Querying the device status To send a command to update the device information and status in the system, do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. 3 Select the check box of the device. 4 Click Query. An Alert window is displayed. 5 Click Send Command to send the query command. Locking the devices To lock the registered device, do the following: 1 Click Devices. The Device page is displayed.
Resetting to factory default settings To reset your ThinOS-based devices to factory default settings, do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. 3 Select the check box of the device. 4 From the More Actions drop-down menu, click Factory Reset. An Alert window is displayed. 5 Enter the reason for the client reset. 6 Click Send Command.
Viewing device details To view the device details, do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. For more information, see Searching a device using filters. The preferred device list is displayed. 3 Click any one of the displayed devices. The Device Details page is displayed. Managing device summary To view and manage information on the Notes, Group Assignment, Alerts, and Device Configuration, do the following: 1 Click Devices.
The Device Details page is displayed. 4 On the Device Details page, click Events tab. The events on the device is displayed. Viewing installed applications To view the installed applications on the device, do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. For more information, see Searching a device by using filters. The preferred device list is displayed. 3 Click any one of the displayed devices. The Device Details page is displayed.
Figure 7. Alert NOTE: A ThinLinux device does not need to be restarted to update the host name. 5 Click Send Command. A confirmation message is displayed. Configuring remote shadow connection Use this page to allow global and group administrators to access the Windows Embedded Standard, ThinLinux, and ThinOS thin client sessions remotely. This feature is applicable to only to private cloud and is available for both Standard and Pro licenses.
Figure 8. Remote Shadow(VNC) The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3 Change the port number of the target thin client.(optional) 4 Click Connect to initiate a remote session to the target thin client. Tagging devices Wyse Management Suite enables you to identify a device or group of devices by using the Tag Device option. 1 Click Devices. The Device page is displayed.
Pulling Windows Embedded Standard or ThinLinux image Use the Wyse Management Suite to pull an operating system or BIOS from a thin client. To perform the Windows Embedded Standard or ThinLinux image pull operation: 1 Go to the Windows Embedded Standard or ThinLinux device page. 2 Select Pull OS Image option, from the More Actions drop-down list. 3 Enter or select the following details: • Name of Image—Provide a name for the image.
Figure 9. Pull OS image screen 4 Click Prepare for Image Pull. When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message is displayed on the client side. Click either of the following options: • Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep.
Requesting a log file To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following: 1 Go to the Devices page, and click a particular device. The device details are displayed. 2 Click the Device Log tab. 3 Click Request Log File. 4 After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs. Figure 10. Log file pull NOTE: • The device must be enabled to pull the log file.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the management console. Figure 11. Apps and data Windows Embedded Standard operating system image updates are performed in the Apps and Data tab. Wyse Management Suite supports the following two types of application deployment policies: • Standard application—This policy allows you to install a single application package.
You can configure the standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group. Deployment of application policies and operating system images to the thin clients can be scheduled immediately or later, based on a specific time zone, or time zone that is configured on your device.
3 To add an application to the inventory, do the following: a Place the thin client application files in the \repository\thinClientApps folder. b Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically. Place the Windows Embedded Standard imaging files in the \repository\osImages\Zippedfolder. The image is automatically extracted and placed in a valid folder.
• 16 From the Max delays drop-down list, select the number of times (1–3) you can delay the execution of the policy. Click Save to create a policy. A message is displayed to allow the administrator to schedule this policy on devices based on group. 17 Select Yes to schedule a job on the same page. 18 The app/image policy job can run: a Immediately—Server runs the job immediately.
The app/image policy job can run: a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 7 Click Preview and schedule on the next page to create the job. 8 You can check the status of the job by navigating to the Jobs page.
Managing Windows Embedded Standard and ThinLinux image policies To add a file to the Windows Embedded Standard image or ThinLinux policy, do the following: 1 In the Apps & Data tab, under OS Image policies, click WES / ThinLinux. 2 Click Add Policy. The Add WES/ ThinLinux Policy screen is displayed. 3 In the Add WES/ ThinLinux Policy page, do the following: a Enter a Policy Name. b From the Group drop-down menu, select a group. c From the OS Type drop-down menu, select an OS type.
NOTE: To view the maximum size and the supported format of the files that you can upload, click the information (i) icon. 5 Select the check box if you want to override an existing file. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To assign the file, go to the respective device configuration page. 6 Click Upload.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. 1 Click the Rules tab. 2 Select the Unmanaged Device Auto Assignment option. 3 Click the Add Rules tab. 4 Enter the Name and select the Destination group. 5 Click the Add Condition option and select the conditions for assigned rules. 6 Click Save. The rule is displayed in the unmanaged group list. This rule is applied automatically and the device is listed in the destination group.
7 Click Save. Editing an alert notification rule To edit a rule for alert notification, do the following: 1 Click the Rules tab. 2 Select the Alert Notification option. 3 Click Edit Rule. An Edit Rule window is displayed. 4 From the Rule drop-down menu, select a rule. 5 Enter the Description. 6 From the drop-down menu, select a target device to apply Notification Target and the time duration to apply Notification Frequency. 7 Click Save.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 12. Jobs In this page you can see jobs based on the following filtering options: • Configuration Groups—From the drop-down menu, select the configuration group type. • Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
– Failed • Detail Status—From the drop-down menu, select the status in detail. The available options are: – 1 or more failed – 1 or more pending – 1 or more In progress – 1 or more cancelled – 1 or more completed • More Actions—From the drop-down menu, select the Sync BIOS Admin Password option.
4 – Others From the OS Type drop-down menu, select the operating system. The available options are: 5 • ThinOS • WES • Linux • Thin Linux • Wyse Software Thin Client From the Status drop-down menu, select the status of the job. The available options are: 6 • Scheduled • Running/In Progress • Completed • Cancelled • Failed From the Detail Status drop-down menu, select the status in detail.
5 Enter/select the following details: • Effective— Enter the starting and ending date. • Start between—Enter the starting and ending time. 6 • On day(s)—Select the days of the week. Click the Preview option to view the details of the scheduled job. 7 On the next page, click the Schedule option to initiate the job. Scheduling the device command job To schedule a device command job, do the following: 1 On the Jobs page, click Schedule device command job. The Device Command Job screen is displayed.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
• Access • Registration • Configuration • Remote Commands • Management • Compliance Searching an event or alert by using filters To search an event or alert by using filters, do the following: 1 Click Events. The Events page is displayed. 2 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an administrator.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: • Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. – A Global Administrator has access to all the Wyse Management Suite functions. – A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 15. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • Adding a new admin profile • Editing an admin profile • Deactivating an admin profile • Deleting an admin profile • Editing a user profile • Importing the CSV file Adding a new admin profile To add a new admin profile, do the following: 1 Click Users. 2 Click Administrator(s). 3 Click Add Admin. The New Admin User window is displayed.
NOTE: If you select the Administrator role as Viewer, the following administrative tasks are displayed: 2 Query Device ◦ Unregister Device ◦ Restart/Shutdown Device ◦ Change Group Assignment ◦ Remote Shadow ◦ Lock Device ◦ Wipe Device ◦ Send Message ◦ WOL Device In the Password section, do the following: a 7 ◦ b Click Save. Enter the custom password. To generate any random password, select the Generate random password radio button.
4 Click OK. Deleting an admin profile Admin must be deactivated before you delete them. To delete an admin, do the following: 1 Click Users. 2 Click Administrator(s). 3 Select the check box of a particular admin or admins which you want to delete. 4 Click Delete Admin(s). An Alert window is displayed. 5 Enter a reason for the deletion to enable the Delete link. 6 Click Delete. Editing a user profile To edit a user profile, do the following: 1 Click Users. 2 Click Unassigned Admins.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 16.
3 Click the Add AD Server Information link. 4 Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5 Click Save. 6 Click Import. 7 Enter the user name and password. NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options.
NOTE: To download the Wyse Management Suite xml file, click the download link. 3 Set the Wyse Management Suite rules in ADFS. To know the custom claim rule details, hover the mouse over the information (i) icon. NOTE: To view the Wyse Management rules, click the Show WMS Rules link. You can also download the Wyse Management Suite rules by clicking the link provided in the Wyse Management Suite Rules window.
5 Select the Auto Approve check box. If you select the check box, approval from the global administrators is not required. 6 Click Save. Accessing file repository File repositories are places where files are stored and organized. Wyse Management Suite has two types of repositories: • Local Repository—During the Wyse Management Suite private cloud installation, provide the local repository path in the Wyse Management Suite installer.
• Thin client operating system images—appservices.wyse.com/pages/serviceandsupport/support/downloads.asp • Wyse Device Agent for Windows Embedded Standard thin clients—appservices.wyse.com/pages/serviceandsupport/support/ downloads.asp • Instructions for installing Wyse Device Agent on Windows Embedded Standard thin clients— support.wyse.com/OA_HTML It also lists the groups and their corresponding registration tokens created for thin clients.
Figure 18. Types of report 4 Select the delimiter. 5 Click Save. Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations.
Enabling custom branding This option allows you to add the name of your company and its logo or brand. You can upload your own header logo, favicon, add a header title, and change header colors to customize the Wyse Management Suite portal. To access and specify custom branding: 1 Go to Portal Administrator > Account > Custom Branding. 2 Click Enable Custom Branding 3 In Header Logo, click Browser and select and select the header logo image from the folder location.
Exporting licenses to Wyse Management Suite Private Cloud To export licenses to Wyse Management Suite Private Cloud from Wyse Management Suite public cloud, do the following: 1 Log in to Wyse Management Suite public cloud console. 2 Go to Portal Administration > Accounts > Subscription. 3 Enter the number of thin client seats that must be exported to Wyse Management Suite Private Cloud. 4 Click Export. 5 Copy the generated license key. 6 Log in to Wyse Management Suite Private Cloud console.
• Password • Test address Current Certificate: It provides the information about the current certificate. 5 6 Select the following options and enter the details: • Key/Certificate: Upload HTTPS key/certificate file pair (only PEM format is supported). • PKCS-12: Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx. Click Save.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • Installing Wyse Easy Setup • Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites • A minimum free disk space of 100 MB • A minimum RAM disk size of 100 MB • Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) • Microsoft .Net Framework 4.5 and above • Wyse Device Agent version 14.0.0.
NOTE: 168 • If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied. • If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite are discarded. The local configurations deployed using the Wyse Easy Setup administrator shell are applied.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Registering devices by using DHCP option tags to Wyse Management Suite You can register the devices by using the following DHCP option tags: Table 255. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed.
URL/Tag Description NOTE: Do not use https:// in the server URL, or the thin client will not register under Wyse Management Suite. Record Name—_WMS_MQTT This record directs the device to the Wyse Management Suite Push Notification server (PNS). For a private cloud installation, the device gets directed to the MQTT service on the Wyse Management Suite server. For example, wmsservername.domain.com:1883. Record FQDN—_WMS_MQTT._tcp.
14 Troubleshooting Wyse Management Suite Table 257. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the WMS launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Issue Workaround Wyse Management Suite server does not respond when the disk space is less than 300 MB. Increase the storage space, and restart the Wyse Management Suite related services. When the agent registers with http, Wyse Management Suite sends the https URL and all the new agents switch to https. Agents 12.x does not have this behavior since the agent does not understand the switching login.
Issue Workaround download fails the agent does not proceed further and an error report is sent to the server. You cannot upgrade Wyse 5060 thin client with PCoIP firmware. After migrating from Wyse Management Suite 1.0 to 1.2, you must upload the Wyse 5060 PCoIP firmware again. You cannot perform RAW imaging using RSP through Wyse Management Suite. To perform ThinLinux RAW imaging through Wyse Management Suite: 1 2 3 4 5 Create an FTP location. Copy the RAW image to the FTP location.
Issue Workaround Mongo, Maria and Tomcat services are stopped after restarting the Wyse Management Suite server. Windows defender service deletes the Wyse Management Suite related files. Check the defender service logs if any deleted files. Retrieve the deleted files. VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service packs and updates. Ensure that the Windows update is not in-progress while installing the Wyse Management Suite.
A Installing or upgrading Wyse Device Agent This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite. • Windows Embedded Standard devices—Wyse Device Agent version 14 can be downloaded from downloads.dell.
4 In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface. 5 From the Region drop-down list, select the region of the Wyse Management Suite public cloud server. After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse Management Suite console.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 258.
Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Procloud edition Delegated administration Not supported Supported Supported Dynamic group creation and assignment based on device attributes Not supported Supported Supported Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Limitations of Wireless Profiles Password Editor The following are the limitations of Wireless Profiles Password Editor: • Passwords are valid only for the following authentication types: – WPAPSK – WPA2PSK • Passwords do not exist for the following enterprise authentication profile types: – WPA – WPA2 Wireless profiles password editor 181
D Create and configure DHCP option tags To create a DHCP option tag, do the following: 1 Open the Server Manager. 2 Go to Tools, and click DHCP option. 3 Go to FQDN > IPv4 and right-click IPv4. Figure 20. DHCP 4 Click Set Predefined Options. The Predefined Options and Values window is displayed. 5 From the Option class drop-down list, select the DHCP Standard Option value.
Figure 21. Predefined Options and Values 6 Click Add. The Option Type window is displayed. Figure 22. Option Type The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags • To create the 165 Wyse Management Suite server URL option tag, do the following: a Enter the following values, and click OK.
– Description—WMS_Server b Enter the following value, and then click OK. String—WMS FQDN For example, WMSServerName.YourDomain.Com:443 Figure 23. 165 Wyse Management Suite server URL option tag • To create the 166 MQTT server URL option tag, do the following: a Enter the following values, and click OK. – Name—MQTT – Data type—String – Code—166 – Description—MQTT Server b Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 24. 166 Wyse Management Suite server URL option tag • To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: a Enter the following values, and click OK. – Name—CA Validation – Data type—String – Code—167 – Description—CA Validation b Enter the following values, and click OK.
Figure 25. 167 Wyse Management Suite server URL option tag • To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: a Enter the following values, and click OK. – Name—Group Token – Data type—String – Code—199 – Description—Group Token b Enter the following values, and click OK.
Figure 26.
E Create and configure DNS SRV records To create a DNS SRV record, do the following: 1 Open the Server Manager. 2 Go to Tools, and click DNS option. 3 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 27. DNS manager 4 Click Other New Records. The Resource Record Type window is displayed.
Figure 28. Resource Record Type a To create Wyse Management Suite server record, enter the following details and click OK.
Figure 29. _WMS_MGMT service b 190 To create MQTT server record, enter the following values, and then click ÓK.
Figure 30. _WMS_MQTT service 6 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7 Click Other New Records.
Figure 31. Resource Record Type a 192 To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 32. _WMS_GROUPTOKEN record name b To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 33.
