Dell Wyse Management Suite Version 1.1 Administrator’s Guide November 2018 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction to Wyse Management Suite...................................................................... 7 Chapter 2: What’s new in this release........................................................................................... 8 Chapter 3: Getting started with Wyse Management Suite............................................................. 9 Logging in to Wyse Management Suite on public cloud...................................................................................
Configuring network settings................................................................................................................................... 72 Configuring security settings....................................................................................................................................72 Configuring central configuration settings............................................................................................................ 73 Configuring other settings.....
Pulling Windows Embedded Standard or ThinLinux image.....................................................................................119 Pulling log file.....................................................................................................................................................................121 Renaming thin client........................................................................................................................................................
Configuring account settings........................................................................................................................................149 Custom branding........................................................................................................................................................149 License subscription..................................................................................................................................................
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, manage-from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
2 What’s new in this release The following are the updates in this release: ● Dell Wyse Device Manager to Dell Wyse Management Suite Import Tool ● Advanced installer ● Wyse Easy Setup configurations ● Remote Shadow ● RSP package support ● Wizard based ThinOS configurations ● Wyse Software Thin Client support ● BIOS settings for ThinOS and ThinLinux ● ThinOS BIOS update ● ThinOS configuration enhancements ● WES configuration enhancements ● ThinLinux merlin imaging ● Localized management console ● Performance
3 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
● The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them. ● The Devices page enables you to view and manage devices, device types, and device-specific configurations.
Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated list of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, and platform or time zone. To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed.
4 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1. Dashboard Dashboard page includes the following links: ● Alerts—Displays the summary of all the alerts. You can navigate to the functional areas of the system that requires your attention.
5 Managing groups and configurations Prerequisites The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policy and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. About this task Figure 2.
After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the thin clients. NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect. However, most of the settings on ThinLinux and ThinOS, you must restart the device for changes to take effect.
Steps 1. In the Devices page, click the device you want to configure. The Device Details page is displayed. 2. Click the Summary tab. 3. In the Device Configuration section, click Create/Edit Exceptions. Group tree hierarchy Group tree hierarchy consists of the following options: ● Add Group ● Edit Group ● Remove Group Adding a group About this task To add a group, do the following: Steps 1. On the Groups & Configs page, in Group Tree Hierarchy, click the + icon. 2.
Steps 1. In the Groups & Configs page, under Group Tree Hierarchy, click the Remove Group icon. A warning message indicating that this action removes one or more groups from the group tree hierarchy is displayed. NOTE: When you remove a group from the group hierarchy, all users and devices that belong to the deleted group are moved to a selected target group. 2. Click Remove Group.
ThinOS—Wizard mode Use this page to configure the most frequently used parameters for the ThinOS devices. To configure the policy settings, do the following: 1. Select Wizard as the mode of configuration. 2. The following are the available policy settings on the ThinOS—Wizard mode page. Figure 4. ThinOS—Wizard mode ● ● ● ● ● ● Setup Security ● Setup Keyboard and Display ● Setup Visual Experience ● Setup Timezone ● Setup General Settings ● Setup Broker Click Next to go to policy settings.
Table 2. Configuring Privilege Settings (continued) Option Description ● Low—All settings are enabled on the local client. Show Display Settings (8.5+) Select this option to configure the display settings. From the drop-down menu, select a group to set the configuration access. Enable Keyboard and Mouse Settings (8.5+) Select this option to configure the keyboard and mouse settings. Enable Admin mode Select this option to access the admin mode by entering the user name and password.
Configuring visual experience Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session functionality. Table 5. Configuring desktop appearance Option Description Desktop Wallpaper Displays only the images that are uploaded to the file repository. When you select this check box, the wallpaper file and the wallpaper layout drop-down menus are displayed. Company Logo Displays the logo on the device login screen.
Table 8. Configuring Sign-on settings Option Description Domain List (8.5+) Enter the list of domains to sign-in to the broker server. Separate the names by a semi-colon. Table 9. Firmware upgrade Option Description Disable Live Upgrade Live Upgrade enables the thin client immediately after download and applies the new firmware based on defined policies. If you prefer that the thin client should only check for new firmware on each boot, then disable the Live Upgrade feature.
Table 11. Configuring broker server (continued) Option Description NOTE: The name of the desktop or application is case sensitive. Use a semicolon to separate the multiple sessions which must be initialized automatically. Reconnect At Logon From the drop-down menu, select your preferred option. You can reconnect to both disconnected and active sessions. This option is applicable only for Citrix. Security Mode Select this option to set a security mode.
Configuring general settings—ThinOS 8.5 and later versions Use the General Settings page to configure the thin client general settings, such as auto power settings, local settings, mirror file server settings, and terminal settings for ThinOS devices. Table 12. Configuring general settings Option Description Auto Power The Auto Power check box specifies about how the system starts when the power is first applied to the unit. Table 13.
Configuring general settings—ThinOS Use this page to configure the thin client settings, such as sign-on settings, and time zone. Table 16. Configuring sign-on settings Option Description Default user name Enter the default user name for the local sign-on screen. Default Password Enter the default password for the local sign-on screen. Domain Name Enter the default domain name for the local sign-on screen.
Table 19. Configuring privilege settings Option Description Privilege level Select this option to define the default privilege level during system boot. From the drop-down menu, select any one of the following levels: ● None—Disables all the system setting menus. ● High—Disables the connectivity settings, but the local customization is enabled. ● Low—All settings are enabled on the local client. Show Display Settings (8.5+) Select this option to configure the display settings.
Table 22. Configuring security policy Option Description Security Policy (8.5+) From the Security Policy (8.5+) drop-down menu, select the global security mode for SSL connection. Secured Network Protocol (8.5+) Select this option to secure the network protocol. The unsecure network protocols are disabled. TLS Minimum Version (8.5+) Select this option to choose the minimum version of SSL connection for the ThinOS devices. TLS Maximum Version (8.
Table 25. Configuring keyboard settings (continued) Option Description Keyboard Repeat Delay Select this option to set the time that a key can be pressed without repeating the letter as input. From the drop-down list, select the option based on your preference. Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard. The repeat rate is the speed at which the key input repeats itself when you press and hold down the key on your keyboard.
Table 26. Configuring monitor display settings (continued) Option Description configuration settings remain the same for both the single and dual monitor setup. Desktop Color Depth Select this option to set the color depth for your desktop. From the Desktop Color Depth drop-down menu, select either 16-bit or 32-bit. Table 27. Configuring primary monitor settings Option Description Monitor Resolution Select this option to set the resolution for your monitor.
Configuring visual experience settings—ThinOS Use this page to configure the thin client visual experience settings, such as desktop theme and behavior after session exit. Table 30. Configuring desktop appearance Option Description Desktop Wallpaper Displays only the images that are uploaded to the file repository. When you select this check box, the wallpaper file and the wallpaper layout drop-down menus are displayed. Company Logo Displays the logo on the device login screen.
Schedule shutdown or reboot settings—ThinOS 8.5 and later versions Use this page to configure a scheduled restart or shutdown. Table 32. Schedule shut down or reboot Option Description Scheduled Reboot Select the check box to specify the time or day to schedule a system restart. Scheduled Shutdown Select the check box to specify the time or day to schedule a system shutdown. Idle Time Enter the Idle time. The system restarts in an active session when the value of the Idle time is set to 10 minutes.
Table 37. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day you want the system to turn on automatically. Table 38. Configuring USB Option Description Enable Rear-Left Dual USB 2.0 Ports Select this check box to enable the device attached to this port. If you select this check box, the device is available to the operating system. However, if the USB port is disabled, the operating system cannot detect the device attached to this port.
Configuring firmware upgrade Use this page to configure the thin client firmware upgrade settings, such as live upgrade, firmware update logic, local firmware check preferences, and platform firmware mappings. Table 41. Configuring firmware upgrade Option Description Disable Live Upgrade This parameter automatically installs the new firmware on the thin client based on the defined policies immediately after you restart the thin client. To check for new firmware on each restart, disable this option.
Configuring global INI settings—ThinOS 8.5 and later versions Use the Global INI settings page to configure global INI settings. Table 42. Configuring global INI settings Option Description Global INI From the drop-down list, select your preferred option. A global.ini file contains the global parameters for all the devices. The parameters can be existing wnos.ini or a newly created .INI file which is uploaded to the file repository.
Table 45. Configuring connection broker settings (continued) Option Description ● vWorkspace ● VMware NOTE: ThinOS Lite/Xenith devices support the Citrix broker connection. Manually define direct RDP connections Select this option to define the RDP connections manually. When you select this option, the Direct Connections (RDP) box is displayed. Broker Server Enter the broker server host name or IP address.
Table 46. Configuring Direct connections (RDP) (continued) Option Description single screen. The full screen spans between both the monitors. Audio Playback This option helps you to manage audio settings in the remote session. From the drop-down menu, select any one of the following options based on your preference: ● Play locally ● Play on remote computer ● Do not Play Table 47. Session behavior defaults Option Description Font Smoothing Select this option to enable font smoothing.
Table 48. Configuring HDX protocol settings (continued) Option Description ● ● ● ● ● Multimedia redirection Enable Session Reliability Enable progressive Display Enable ICA Ping Offscreen support Table 49. Configuring peripheral behavior Option Description Auto-connect selected local Select this option to automatically connect the following peripherals: ● Printers ● Serials ● Smartcards ● Sound Enable USB storage disks Select this option to enable USB storage disks.
Table 50. Configuring additional settings (continued) Option Description System Menu Select this option to set the system menu. This option is applicable only for Citrix. Disable Reset VM Select this option to disable the VM reset. This option is applicable only for Citrix. Show 32–bit icons for the first of connections Enter the 32-bit icons for the first set of connections. This option is applicable only for Citrix. Configuring global session settings—ThinOS 8.
Table 52. Configuring advanced settings (continued) Option Description NOTE: To disconnect from the sessions, press the F12 key. Configuring USB redirection settings—ThinOS 8.5 and later versions USB redirection (Universal Serial Bus redirection) is a technology that enables you to plug an external device into a USB port on the endpoint and access the device from within a remote desktop or application. You can configure the USB to redirect automatically to a particular device.
Table 55. Configuring RF-ID settings (continued) Option Description transmit data to the RFID reader which is also known as an interrogator. Disable Initialization Select this option to disable the RFID authentication. Disable LED Select this option to disable the LED. Table 56. Configuring imprivata settings Option Description Imprivata OneSign Server Enter the host name or the IP address with optional TCP port number or URLs of the imprivata OneSign server.
Table 58. Configuring SecureMatrix settings Option Description Secure Matrix Server Enter the secure matrix server details. You can manage admin access, enforce password policies, and add multifactor authentication for an extra layer of security. Table 59. Configuring HealthCast settings Option Description HealthCast Server Enter the name of the HealthCast server. You can use single sign-on authentication with Web or desktop applications. The server authenticates the user information.
Table 60. Configuring basic settings (continued) Option Description Sessions to connect automatically Select this option to automatically connect to the session. RequestIconDataCount Enter the number of icons. The icons are 32–bit color icons. Reconnect At Logon From the drop-down menu, select your preferred option. You can reconnect to both disconnected and active sessions. Table 61.
Table 63. Configuring basic settings (continued) Option Description USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application. Table 64. Configuring multimedia settings Option Description HDXFlashUseFlashRemoting Select this option to specify whether to use HDX Flash Redirection or not.
Table 66. Basic settings (continued) Option Description Show Reconnect Message Time Enter the reconnect message time. Resume Timeout Enter the resume timeout. Configuring Microsoft broker connection settings—ThinOS 8.5 and later versions Use the Microsoft broker connection settings page to configure the Microsoft broker connections. Table 67. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address.
Table 70. Configuring advanced settings Option Description USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application. You can either select VMware PCoIP or Wyse Thin Client Extensions (TCX) USB redirection. NOTE: If you select the TCX USB Redirection option, you require an additional TCX Server Suite.
Table 72. Configuring basic settings (continued) Option Description NOTE: The name of the desktop or application is case sensitive. Use a semicolon to separate the multiple sessions which must be initialized automatically. Configuring direct RDP connection settings—ThinOS 8.5 and later versions Use the direct RDP connection settings page to configure the RDP connections which can be accessed on the thin client. Table 73.
Table 75. Configuring session settings (continued) Option Description RDP Audio Recording Select this option to record the audio remotely. Default color depth for the connections Select this option to define the screen color depth of the connection. Table 76. Configuring advanced settings Option Description Connection Display Select this option to set the screen resolution on the remote desktop.
Table 78. Configuring basic settings (continued) Option Description Reconnect After Disconnect Select this option to reconnect the connection automatically after the connection is disconnected. Table 79. Configuring connection settings Option Description Host or Application From the drop-down list, select your preferred option. Host Name or IP Address Enter the host name or IP address of the connection. Browser IP Enter the list of IP addresses or DNS registered names.
Table 82. Configuring session settings (continued) Option Description NOTE: Zero launchpad mode only supports full screen sessions. Window mode starts on a single screen while the full screen session spans both monitors. Configuring global printer settings—ThinOS 8.5 and later versions Use the global printer settings page to configure global printer settings. Table 83. Configuring default printer settings Option Description Default Printer Select this option to set a printer as a default printer.
Table 85. Configuring printer settings (continued) Option Description Class Enter the class in the provided field. The following options are the predefined classes: ● PCL4 ● PCL5 ● PS ● TXT Enabled Select the check box to enable the printer. EnableLPD This option is applicable only for local printer and SMB printer. Select the check box to enable the LPD service. Configuring WLAN global settings—ThinOS 8.5 and later versions Use the WLAN global settings page to configure WLAN global settings.
Table 87. Configuring authentication settings (continued) Option Description Encryption This option is applicable only for Open(WEP), SharedKey, WPA-Personal, and WPA-Enterprise. From the drop-down menu, select your preferred option. Web Key 1,2,3, and 4 This option is applicable only for Open(WEP) and SharedKey. From the drop-down menu, select your preferred option. WPA Key This option is applicable only for WPA-Personal and WPA2Personal. Enter the WPA key in the provided field.
Table 89. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise (continued) Option Description Password This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Enter the password. Hide Domain This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Select the check box to hide the domain. Domain This option is applicable only for EAP-PEAP and EAPFAST[8.3]. Enter the domain name. Enable Single Signon This option is applicable only for EAP-PEAP and EAPFAST[8.3].
● Other ● Remote Connections Citrix ● Remote Connections VMware ● Remote Connections RDP ● Remote Connections Browser ● ● ● ● ● ● Latitude mobile thin client BIOS settings Wyse 7040 thin client BIOS settings Device Info Wyse Easy Setup VNC settings Domain settings Configuring system personalization Use this page to configure the thin client settings, such as display, keyboard, mouse, time zone, and audio options for Windows Embedded Standard devices. Table 90.
Table 91. Configuring keyboard options (continued) Option Description menu, select one of the following options based on your preference: ● Short ● Medium Short ● Medium Long ● Long Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard, which is the speed at which the key input repeats itself when you press and hold down the key on your keyboard. Menu Access Select this option to enable the menu access keys on your keyboard. Table 92.
Table 93. Configuring time zone options Option Description Time Servers (NTP Servers) Select this option to view the time servers to enable local time synchronization. Enter the NTP servers separated by commas. Timezone Name Select this option to set the time zone for your device. From the drop-down menu, select your preferred time zone. Table 94. Configuring audio options Option Description Audio Mute Select this option to mute the audio of your device.
Configuring network settings Use this page to configure the network settings for the Windows Embedded Standard devices. Table 96. Configuring network settings Option Description Radio State Select this option to enable the wireless radio state. NOTE: This option is similar to turning the device ON or OFF. Windows Wireless Profiles Select this option to set a Windows wireless profile. From the drop-down menu, select your preferred Windows wireless profile.
Table 99. Configuring power settings Option Description Device Power Plan Select this option to choose a power plan for your device. From the drop-down menu, select either of the following options: ● Balanced ● Power Saver Table 100. Configuring power settings on battery Option Description Device Sleep Plan Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time.
Configuring remote connection settings—Citrix Use this page to configure the Citrix connection settings, such as display, server options, and flash redirection for the Windows Embedded Standard devices. Table 104. Basic options Option Description Connection Name Select this option to set a name for connection identification. Auto Launch Connection On Logon Select this option to enable the connection to automatically start the session after you log in.
Table 104. Basic options (continued) Option Description User Key Combos Passthrough Select this option to specify a window to apply the Windows user key combinations. ● Default User Key Combos Passthrough ● On the local desktop ● On the remote desktop ● In full screen desktops only Table 105. Application display Option Description Desktop Display Select this option to view the Citrix connection on your desktop. After you enable this option, specify the Desktop Folder Name for the connection.
Table 108. Flash redirection (continued) Option Description URL Rewriting Rules for Client-Side Content Fetching Select this option to add rules that redirect the user devices to other servers for client-side fetching. Click Add Item, and enter the content rule name and content rule value. NOTE: To delete an item from the list, select the item you want to remove, and click Remove.
Table 109. Configuring remote connections—VMware (continued) Option Description Broker Select this option to define the hostname or IP address of the View Connection broker. Broker History Select this option to specify the previously used hostname or IP address of the View Connection broker. Configuring remote connection settings—RDP Use this page to configure the RDP connection settings, such as RD Gateway, display, and local resources settings for the Windows Embedded Standard devices. Table 110.
Table 111. Configuring RD gateway Option Description ● Use RD Gateway server settings for Non-Local IP addresses only ● Use default settings ● Local IP addresses only Table 112. Configuring display settings Option Description Fullscreen Select this option to set the connection window in the full screen mode. After the full screen mode is enabled, from the drop-down menu, select the window size. Display Connection Bar Select this option to display the connection bar in the fullscreen mode.
Table 113. Configuring other settings—Experience (continued) Option Description ● Connect and don’t warn me ● Do not connect ● Warn me Table 114. Configuring local resources Option Description Redirect Clipboard Select this option to use the local clipboard of the device in the remote connection. Redirect COM Ports Select this option to use the local COM (serial) ports of the device in the remote connection.
Table 115. Basic settings (continued) Option Description Restricted Zone Security Level Select this option to make the security settings for Internet Explorer in the restricted sites. Table 116. Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: 1. Click Add Site, and enter the folder name, URL, and description. 2.
Table 120. System configuration (continued) Option Description ● ● ● ● COM1: Port is configured at 3F8h with IRQ 4. COM2: Port is configured at 2F8h with IRQ 3. COM3: Port is configured at 3F8h with IRQ 4. COM4: Port is configured at 2F8h with IRQ 3. Sound Device Select this check box to enable the sound device. Microphone Select this check box to enable the microphone. Speaker Select this check box to enable the speakers. Table 121.
Table 127. Configuring reboot schedule Option Description Reboot Option Some BIOS settings require system reboot. When Reboot later option is selected, the devices restart if the current time matches the set time. From the drop-down list, select any one of the following options: ● Reboot immediately ● Reboot later ● Do not reboot Configuring Wyse 7040 thin client BIOS settings Use this page to configure the BIOS settings of Wyse 7040 thin clients. Table 128.
Table 133. USB configuration Option Description Enable Front USB Ports Select this check box to enable the device attached to this port. If you select this check box, the device is made available to the operating system also. However, if the USB port is disabled, the operating system cannot detect any device attached to this port. Enable Rear USB Ports Select this check box to enable the device attached to this port.
Table 136. Configuring system (continued) Option Description Ease of Access Select this option to access the ease of access option in the local system control panel. Table 137. Configuring peripherals Option Description Mouse Select this option to access the mouse option in the local system control panel. Keyboard Select this option to access the keyboard option in the local system control panel. Table 138.
Table 142. Configuring VNC Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline the VNC shadowing VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters. VNC View-only Password Enables you to work on view-only mode if you login using this password.
Figure 7. Linux The Linux thin client policy settings include the following options: ● System Personalization ● ● ● ● ● ● ● ● ● ● ● ● Desktop Experience Login Experience Network Security Central Configuration Other settings VDI Global Settings Remote Connection Citrix Remote Connection VMware Remote Connections RDP Remote Connections Browser Advanced Configuring system personalization Use this page to configure system personalization. Table 144.
Table 144. Configuring system personalization (continued) Option Description ● Mirror Mode—Display is mirrored. ● Span Mode—Display is spanned. From the drop-down, select one of the options: ○ On Left ○ On Right ○ Bottom ○ Top Layout Select this option to set the keyboard layout of the thin client. From the drop-down menu, select your preferred option. System Language Select this option to set the language for the system. From the drop-down list, select your preferred option.
Table 145.
Table 146. Configuring login experience settings (continued) Option Description Guest Password Enter the password if you want to change the guest password. Configuring network settings Use this page to configure the network settings. Table 147. Configuring network settings Option Description Wireless Connection Name Enter the name of the connection. SSID Enter the name of the Service Set Identifier (SSID) connection.
Table 148. Configuring security settings (continued) Option Description Prompt user on VNC session start Select this option to enable a popup message for accepting the incoming VNC connection request. Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 149.
Table 150. Configuring other settings (continued) Option Description ● None DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000. Browser Homepage Select this option to change the browser homepage. Enter the URL address of your choice to set the browser homepage. Configuring VDI global settings Use this page to configure the global settings for Citrix and VMware View clients. Table 151.
Table 151. Configuring Citrix general settings (continued) Option Description Transparent Key Passthrough Select this option to determine how the mapping of certain key combinations is used when connecting to ICA sessions. From the drop-down menu, select any one of the following options: ● Local ● Remote ● Full Screen Only Use Alternate Address Select this option to use an alternate IP address from the ICA master browser to pass firewalls.
Table 155. Configuring remote connection settings Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Connection Type Select this option to set a connection type.
Table 155. Configuring remote connection settings (continued) Option Description ● ● ● ● ● ● ● Seamless 640 x 480 1024 x 768 800 x 600 1280 x 1024 1600 x 1200 Full Screen Screen Color Depth Select this option to set a screen color depth. From the dropdown menu, select any one of the following options: ● 64K ● 256 ● 16M Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix session automatically.
Table 156. Configuring remote connection VMware (continued) Option Description Security Mode Select this option to set the security mode. From the dropdown menu, select any one of the following options: ● Never connect to untrusted servers ● Warn before connecting to untrusted servers ● Do not verify server identity certificates. Fullscreen Mode Select this option to view the remote session in the fullscreen mode. Window Size Select this option to set a window size.
Table 157. Configuring remote connection settings—RDP (continued) Option Description Domain Name Enter the domain name. Window Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Forward All Printers Select this option to forward all the printers to the remote connection.
Table 158. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. Window Size Select this option to set a window size. From the drop-down menu, select the size of the window of your choice.
Figure 8. ThinLinux The ThinLinux thin client policy settings include the following options: ● System Personalization ● Desktop Experience ● Login Experience ● Network ● Security ● Central Configuration ● Other settings ● VDI Global Settings ● Remote Connections Citrix ● Remote Connections VMware ● Remote Connections RDP ● Remote Connections Browser ● Advanced Settings ● Device Info ● BIOS ThinLinux 3040 Settings Configuring system personalization Use this page to configure the system personalization.
Table 160. Configuring display settings (continued) Option Description Enable Dual Monitor Select this option to enable the dual monitor functionality. If you select this check box, the following options are displayed: ● Display Mode—Use this option to set the Display mode. ● Monitor Resolution (Secondary)—From the drop-down menu, select your preferred monitor resolution. ● Span Position—From the drop-down menu, select any one of the following options: ○ On Left ○ On Right ○ Bottom ○ Top Table 161.
Table 165. Configuring audio settings (continued) Option Description Audio Mute Select this option to set the thin client to mute mode. Microphone Volume Select this option to set the microphone volume of the thin client. The range of the microphone volume is 0–100. Microphone Mute Select this option to set the microphone to mute mode. Configuring desktop experience Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys.
Table 167. Configuring login experience (continued) Option Description Enter a customized text in the box displayed on the login screen. Root Password Enter the password if you want to change the root password Thinuser Password Enter the password if you want to change the thinuser password Configuring network settings Use this page to configure the network settings. Table 168.
Table 171. Configuring VNC settings (continued) Option Description Require User to enter Password Select this option to set the VNC password. VNC Password Select this option to enter the VNC password. Prompt user on VNC session start Select this option to enable a popup message for accepting the incoming VNC connection request. Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 172.
Table 173. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot when power is restored without waiting for the user to press the power button. Power Button Action From the drop-down menu, select any one of the options: ● Interactive ● Restart ● Shutdown ● None The options define the action to be taken when you press the power button. DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000.
Table 174. Citrix General (continued) Parameter Description Audio Bandwidth Limit Allows you to set the bandwidth used for audio input. From the drop-down menu, select any one of the following options: ● Low ● Medium ● High Enable UDP Audio Allows you to enable the transport of audio data through UDP. Flash Redirection Policy Allows you to either allow or deny Flash Redirection Policy.
Configuring remote connection settings—Citrix Use this page to create a Citrix broker connection. Configuration settings for the Citrix connection vary based on the connection type. Table 178. Configuring remote connection settings—Citrix Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in.
Table 178. Configuring remote connection settings—Citrix (continued) Option Description Windows Size Select this option to set a window size. From the drop-down menu, select any one of the following options: ● Default ● Seamless ● 640 x 480 ● 1024 x 768 ● 800 x 600 ● 1280 x 1024 ● 1600 x 1200 ● Full Screen Screen Color Depth Select this option to set a screen color depth.
Table 179. Configuring remote connection settings—VMware (continued) Option Description Password Enter the password when the PCoIP protocol is selected. Domain Name Enter the domain name. Interactive Mode Select this option to enable the User Interactive mode. Lock the Server URL / Host field Select the check box to lock the server URL. Security Mode Select this option to set the security mode.
Table 180. Configuring remote connection settings—RDP (continued) Option Description SmartCard Login Select this option to enable the smart card authentication. Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication. Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Window Size Select this option to set a window size.
Table 182. Configuring remote connection settings—Browser (continued) Option Description Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode. Window Size Select this option to set a window size. From the drop-down menu, select the size of the window of your choice.
Table 185. Configuring general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 186. Configuring system configuration Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option.
Table 191. Configuring power management settings Option Description USB Wake Support Select the check box to allow the thin client to power up from the off state. Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal. AC Recovery From the drop-down list, select an option to specify how the system must behave when the AC power is restored.
Figure 9.
Table 195. Configuring display options (continued) Option Description Monitor Rotation (Primary) Select this option to set an orientation for your monitor. From the drop-down menu, select one of the following options based on your preference: ● Landscape ● Portrait ● Landscape—flipped ● Portrait—flipped Table 196. Configuring keyboard options Option Description Language Select this option to select one or more input languages for your keyboard.
Table 198. Configuring basic mouse options Option Description Click Lock Select this option to highlight or to drag the pointer without holding down the mouse button. To set the Click Lock Time Option, from the drop-down menu, select the appropriate time for the mouse button to be held down before the click is locked. Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option. Table 199.
Table 203. Configuring audio settings (continued) Option Description Audio Volume Select this option to adjust the audio volume of your device. From the drop-down menu, select your preferred volume option. Microphone Mute Select this option to mute your microphone. Microphone Volume Select this option to adjust the volume of your microphone. From the drop-down menu, select your preferred volume option.
Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 206. Security and lockdown Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to enable or disable the USB mass storage device access for non-administrator users.
Table 209. Power settings on battery (continued) Option Description Turn Off Display (on battery) Select this option to set the time after which the display is turned off. From the drop-down list, select a delay time. Table 210. Power settings when plugged-in Option Description Device Sleep Plan (plugged-in) Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time.
Table 213. Configuring basic options (continued) Option Description Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA browsers separated by commas for the connection. Published Applications Select this option to specify a published application that you want to start. Single Sign On Select this option to enable the single sign on feature for the connection.
Table 214. Configuring application display settings (continued) Option Description Start Menu Display Select this option to enable the start menu display on the connection desktop. After you enable this option, specify the Start Menu Display Folder for the connection. System Tray Display Select this option to display the Citrix connection icon in the notification area. Table 215.
Table 218. Configuring remote connection settings—VMware (continued) Option Description Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. VMware Server Address Select this option to enter the server address of the VMware connection. Protocol Select this option to choose the protocol for the VMware connection.
Table 219. Configuring basic settings (continued) Option Description Server Address Select this option to enter the server address of the connection. Single Sign On Select this option to enable the single sign-on feature for the connection. If you enable the login as current user option, use your Windows login credentials to connect to the server. Username Select this option to define a user name for the connection, if single sign-on is disabled.
Table 221. Configuring display settings (continued) Option Description Screen Color Depth (in bits) Select this option to define the screen color depth of the connection. ● RDP 15–Bit High Color ● RDP 16–Bit High Color ● RDP 24–Bit True Color ● RDP 32–Bit Highest Quality Table 222. Configuring other Settings—Local and Parameter Option Description Remote Audio Play Back Select this option to manage the audio playback in the remote connection.
Table 224. Configuring other settings—Experience Option Description Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the performance. Desktop Background Select this option to enable the desktop background for the connection. Visual Styles Select this option to enable the visual styles for the connection. Font Smoothing Select this option to enable font smoothing for the connection.
Table 226. Configuring Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: ● Click Add Site, and enter the folder name, URL, and description. ● Click Create Shortcut to create a shortcut for the site. ● Click Remove to delete a site from the list. NOTE: The URL must begin with https:// when the Trusted Sites check box is selected.
Table 231. Configuring VNC settings Option Description Enable VNC Select this option to enable the VNC Server. VNC User Prompt If you select this option, you must accept or decline VNC shadowing. VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters. VNC View-only Password Enter the primary password. You cannot edit the password.
6 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
Steps 1. From the Configuration Groups drop-down list, select either the default policy group or the groups which are added by an administrator. 2. From the Status drop-down list, select any one of the following options: ● Registration ○ Registered ○ Not Registered ○ Compliant ○ Pending ○ Non-Compliant ● Online Status ○ Online ○ Offline ○ Unknown ● Others ○ Recently Added 3.
● For a private cloud, register a thin client by providing the Wyse Management Suite URL, and the group token (Optional for the group to which you want to register this device. Devices are registered to the unmanaged group, if the group token is not provided. Registering ThinOS thin clients through WDA User Interface Prerequisites Creating a group is a pre-requisite for registering the thin client to the Wyse Management Suite. Steps 1.
By default, the WMS option is selected. Wyse Management Suite service automatically runs after the client boot up. If the first discovery, for example, the Wyse Management Suite service is not successful, then it seeks for the next priority, for example, WDM service. This continues until a discovery is successful. If all discoveries fail, then it is started again automatically after a fixed time—24 hours. a.
# CA Validation DNS Record Type: DNS Text Record Name: _WMS_CAVALIDATION. Value Returned: TRUE or FALSE (as String) Example: _WMS_CAVALIDATION.WDADEV.com c. Group Registration Key—Enter the Group Registration Key as configured by your Wyse Management Suite administrator for the desired group. To verify the key, click Validate Key. A Group Registration Key is not required for the private Wyse Management Suite server.
4. DHCP Inform—(Dynamic Discovery) Allows devices to use DHCP Inform to discover a WDM Server. 5. Enable Automatic Discovery After Missed Check-ins—Select the number of missed check-ins after which you want the auto discovery options enabled. 6. Click OK to save the settings.
Table 233. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed. For links to register your devices in Wyse Management Suite in public cloud, see Getting started with Wyse Management Suite on public cloud.
Table 234. Configuring device by using DNS SRV record (continued) URL/Tag Description Record Type— SRV server where Wyse Management Suite is installed. For links to register your devices in Wyse Management Suite in public cloud, see Getting started with Wyse Management Suite on public cloud. NOTE: Do not use https:// in the server URL, or the thin client will not register under Wyse Management Suite. Record Name—_WMS_MQTT Record FQDN—_WMS_MQTT._tcp.
● ● ● ● ● ● ● OS Version Serial# / IP Address Last User Group Last Checked-in Health Registered NOTE: Devices in the unmanaged group are displayed with a red icon. To manage the device details, click a device, and then click the relevant tabs on the Device details page. Table 235. Device details Option Description Query Select this option to send a command to update the device information in the system. Restart Select this option to restart the thin client.
Table 235. Device details (continued) Option Description To create or edit a device level exception, click Create/Edit exceptions, and configure a particular device policy on the Devices page. System Info The following details are displayed in the System Info tab: ● Hardware Details ● OS Details ● Network Details Current Connection.
Table 235. Device details (continued) Option Description applications. The list is updated when the device checks-in or is queried next. NOTE: Only the unregister command and the change group assignment commands are available for devices which are in unmanaged group. Pulling Windows Embedded Standard or ThinLinux image Use the Wyse Management Suite to pull an operating system or BIOS from a thin client.
Figure 12. Pull OS image screen Table 236. Pull OS image screen details Option Description Name of Image Provide a name for the image. To replace the image with a similar name and the image files which are not completed successfully, click Override name. File repository From the drop-down menu, select the file repository to where the image is uploaded.
● Pull after sysprep—The device restarts, and logs into the operating system in a disabled state. Run the custom sysprep. After the custom sysprep is complete, the device boots to merlin operating system and the image pull operation is performed. ● Pull now—The device boots to merlin operating system and the image pull operation is performed. NOTE: ● Wyse Device Agent and Merlin must be upgraded on your devices. ● Legacy on-premise gateway does not support the image pull operation.
Renaming thin client Use this page to change the host name of Windows Embedded Standard, ThinLinux, and ThinOS thin clients. To change the host name, do the following: 1. On the Devices page, click the device. 2. From the More options drop-down list, select the Change Host Name option. 3. Enter the new host name when prompted. NOTE: Host name can only contain alphanumeric characters, and a hyphen. 4. For Windows Embedded Standard devices, the Reboot drop-down list is included in the Alert window.
Figure 15. Remote Shadow(VNC) The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3. Change the port number of the target thin client.(optional) 4. Click Connect to initiate a remote session to the target thin client.
7 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the management console. Figure 16. Apps and data Windows Embedded Standard operating system image updates are performed in the Apps and Data tab. Wyse Management Suite supports the following two types of application deployment policies: ● Standard application—This policy allows you to install a single application package.
Topics: • • • • • • • Configuring app inventory Deploying applications to thin clients Adding Windows Embedded Standard operating system and ThinLinux images to inventory Managing ThinOS firmware inventory Managing Windows Embedded Standard and ThinLinux image policies Managing file repository Changing wallpaper for all devices belonging to marketing group Configuring app inventory Prerequisites This section allows you to view and add an application to the inventory.
b. Place the Windows Embedded Standard imaging files in the \repository\osImages\Zippedfolder. The image is automatically extracted and placed in a valid folder. The image is listed in the Windows Embedded Standard image inventory. Deploying applications to thin clients The standard application policy allows you to install a single application package and requires reboot before and after installing each application.
b. Click Add app, and select one or more applications under TC apps. For each application, you can select a pre and post install script under Pre-Install, Post-Install, and Install Parameters. If you want the system to reboot after the application is successfully installed, select Reboot. c. If you want this policy to be applied on all subgroups, select Include All Subgroups. d. If you want to deploy this policy to specific operating system or platform, select OS Subtype Filter or Platform Filter. e.
c. On selected time zone—Server creates one job to be run at the date and time of the designated time zone. 9. Click Preview and schedule on the next page to create the job. 10. You can check the status of the job by navigating to the Jobs page. Adding Windows Embedded Standard operating system and ThinLinux images to inventory Prerequisites Prerequisites ● If you are using Wyse Management Suite with cloud deployment, go to Portal Administration > Console Settings > File Repository.
Managing Windows Embedded Standard and ThinLinux image policies About this task To add a file to the Windows Embedded Standard image or ThinLinux policy, do the following: Steps 1. In the Apps & Data tab, under OS Image policies, click WES / ThinLinux. 2. Click Add Policy. The Add WES/ ThinLinux Policy screen is displayed. 3. In the Add WES/ ThinLinux Policy page, do the following: a. b. c. d. Enter a Policy Name. From the Group drop-down menu, select a group.
● Font NOTE: To view the maximum size and the supported format of the files that you can upload, click the information (i) icon. 5. Select the check box if you want to override an existing file. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To assign the file, go to the respective device configuration page. 6. Click Upload.
8 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console. The following filtering options are provided: ● Registration ● Unmanaged Device Auto Assignment ● Alert Notification Topics: • • • Registering unmanaged devices Creating unmanaged device auto assignment rules Alert Notification Registering unmanaged devices Configure the rules for unmanaged devices by using the Registration option.
Figure 20. Edit Rule 4. Click Save. Creating unmanaged device auto assignment rules To create rules for the unmanaged device auto assignment, do the following: NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Click the Add Rules tab. Figure 21. Unmanaged Device Auto Assignment Rules 4. Enter the Name and select the Destination group. 5.
The rule is displayed in the unmanaged group list. This rule is applied automatically and the device is listed in the destination group. Editing unmanaged device auto assignment rule 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select the rule and click the Edit option. 4. Click Save. Disabling and deleting rule 1. Click the Rules tab. 2. Select the Unmanaged Device Auto Assignment option. 3. Select a rule and click the Disable Rule option. 4.
b. Enter the Description. c. From the drop-sown list, select a target device to apply Notification Target and the time duration to apply Notification Frequency. Figure 23. Add Rule 2. Click Save.
9 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 24. Jobs In this page you can see jobs based on the following filtering options: ● Configuration Groups—From the drop-down menu, select the configuration group type. ● Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
○ 1 or more completed ● More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job window is displayed Topics: • • • • Sync BIOS admin password Scheduling the image policy Scheduling the application policy Scheduling the device command job Sync BIOS admin password From the More Actions drop-down menu, select the Sync BIOS admin password option. To synchronize the BIOS admin password, do the following: 1. Enter the password.
The App Policy Job screen is displayed. 2. From the drop-down list, select a policy. 3. Enter the job description. 4. From the drop-down list, select the date or time. 5. Enter/select the following details: ● Effective— Enter the starting and ending date. ● Start between—Enter the starting and ending time. ● On day(s)—Select the days of the week. 6. Click the Preview option to view the details of the scheduled job. 7. On the next page, click the Schedule option to initiate the job.
10 Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time.
○ This Week ○ Custom ● Event Groups—All the events are classified under particular groups. The available options in the drop-down menu are: ○ Access ○ Registration ○ Configuration ○ Remote Commands ○ Management ○ Compliance Viewing audit log Prerequisites The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time. Steps 1. Go to Events > Audit. 2.
11 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: ● Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. ○ A Global Administrator has access to all the Wyse Management Suite functions. ○ A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 27. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • • • • Adding new admin user Editing admin user Deactivating admin account Deleting admin Adding new admin user Prerequisites To add an admin user, do the following: Steps 1. Enter your email ID and user name in the respective fields. 2. Select the check box to use the same user name as mentioned in the email. 3.
NOTE: When you update the login name, you are forced to log out from the console. Log in to the console using the updated account login name. 2. Do one of the following: ● If you click the Personal Information tab, enter the following details: ○ First name ○ Last name ○ Title ○ Mobile phone number ● If you click the Roles tab, enter the following details: a. In the Roles section, from the Role drop down list, select the Administrator role. b. In the Password section, do the following: i.
12 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 28. Portal admin Topics: • • • Configuring console settings Configuring account settings System setup Configuring console settings This section helps you to configure settings for the Wyse Management Suite console.
6. Click Import. 7. Enter the user name and password. 8. Click Login. 9. On the User Group page, click Group name and enter the group name. 10. In the Search field, type the group name you want to select. 11. Select a group. The selected group is moved to the right pane of the page. 12. Click Next. 13. Click Import Users. NOTE: If you provide an invalid name or do not provide a last name, or provide any email address as name, then the entries cannot be imported into Wyse Management Suite.
d. To enable tenants to configure Single Sign-On by using ADFS, select the Enable SSO login using ADFS check box. This feature follows the Security Assertion and Markup Language (SAML) standard specification. e. To validate the configuration information, click Test ADFS Login. This enables tenants to test their setup before saving. NOTE: Tenants can activate/deactivate SSO login by using ADFS. 5. Click Save. 6. After you save the metadata file, click Update Configuration.
● Wyse Management Suite Repository—Log in to Wyse Management Suite public cloud, go to Portal Admin > File Repository and download the Wyse Management Suite repository installer. After the installation, register the Wyse Management Suite repository to Wyse Management Suite Management server by providing the required information. To 1. 2. 3. 4. 5. 6. 7. 8. use Wyse Management Suite repository, do the following: Download the Wyse Management Suite repository from the public cloud console.
1. You must select the check box to enable the two factor authentication. NOTE: Administrators must verify the second authentication factor using one time passcodes to log in to the management portal. 2. You will receive a onetime passcode to your e-mail address. Enter one time passcode to verify. By default, you have eight attempts to verify the one time passcode. If you fail to verify the passcode, the account will be locked. Only global administrators can unlock locked accounts.
Figure 30. Types of report 4. Select the delimiter. 5. Click Save. Multi Tenant This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations. 1. Select the check box to enable multi-tenant option. 2.
Configuring account settings This section helps you to configure account settings for Wyse Management Suite console. Custom branding This option allows you to add the name of your company and its logo or brand. You can upload your own header logo, favicon, add a header title, and change header colors to customize the Wyse Management Suite portal. About this task To access and specify custom branding: Steps 1. Go to Portal Administrator > Account > Custom Branding. 2. Click Enable Custom Branding 3.
● Key/Certificate: Upload HTTPS key/certificate file pair (only PEM format is supported). ● PKCS-12: Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx. 4. Click Save.
A Installing or upgrading Wyse Device Agent Prerequisites This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite. ● Windows Embedded Standard devices—Wyse Device Agent version 14 can be downloaded from downloads.dell.
Steps 1. Copy the WDA.exe file to the thin client. 2. Double-click the WDA.exe file. NOTE: ● Different Wyse Device Agent packages are available for each variant of Windows Embedded Standard. ● A warning message is displayed when an older version of Wyse Device Agent or HAgent is installed on the device. 3. Click Yes. 4. In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 237.
Table 237. Feature matrix for each subscription type (continued) Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Pro-cloud edition Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Supported thin clients on Wyse management Suite The following table lists the supported thin clients on Wyse Management Suite: Table 238. Supported thin clients Operating System Device Type Build number Linux Wyse 5010 thin client 11.3.106 Wyse 7010 thin client WDA version 2.0.11-00.1 and later Wyse 5020 thin client Platform utility version 1.0.3-0.1 and later Wyse 7020 thin client ThinLinux Wyse 5020 thin client 1.0.3 Wyse 5060 thin client WDA version 2.0.24-00.
Table 238. Supported thin clients (continued) Operating System Device Type Build number Wyse 5060 thin client 7038 WDA versions 14.x and later. merlin version 3.4.6 and later Windows 10 IoT Enterprise (WIE10) Wyse 5020 thin client 0A0F Wyse 7020 thin client WDA versions 14.x and later. Latitude 3480 mobile thin client merlin version 3.4.6 and later Latitude 5280 mobile thin client Windows Embedded 8 Standard (WE8S) Wyse 5010 thin client 924 Wyse 7010 thin client WDA versions 14.x and later.
D Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Limitations of Wireless Profiles Password Editor The following are the limitations of Wireless Profiles Password Editor: ● Passwords are valid only for the following authentication types: ○ WPAPSK ○ WPA2PSK ● Passwords do not exist for the following enterprise authentication profile types: ○ WPA ○ WPA2 158 Wireless profiles password editor
E Creating and configuring DHCP option tags About this task To create a DHCP option tag, do the following: Steps 1. Open the Server Manager. 2. Go to Tools and click DHCP option. 3. Go to FQDN > IPv4 and right-click IPv4. Figure 32. DHCP 4. Click Set Predefined Options. The Predefined Options and Values window is displayed. 5. From the Option class drop-down menu, select the DHCP Standard Option value.
Figure 33. Predefined Options and Values 6. Click Add. The Option Type window is displayed. Figure 34. Option Type Example The options need to be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags ● To create the 165 Wyse Management Suite server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—WMS ○ Data type—String ○ Code—165 ○ Description—WMS_Server 2. Enter the following value and then click OK.
String—WMS FQDN For example, WMSServerName.YourDomain.Com:443. Figure 35. 165 Wyse Management Suite server URL option tag ● To create the 166 MQTT server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—MQTT ○ Data type—String ○ Code—166 ○ Description—MQTT Server 2. Enter the following value and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 36. 166 Wyse Management Suite server URL option tag ● To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—CA Validation ○ Data type—String ○ Code—167 ○ Description—CA Validation 2. Enter the following values, and click OK.
Figure 37. 167 Wyse Management Suite server URL option tag ● To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: 1. Enter the following values and click OK. ○ Name—Group Token ○ Data type—String ○ Code—199 ○ Description—Group Token 2. Enter the following values and click OK.
Figure 38.
F Creating and configuring DNS SRV records About this task To create a DNS SRV record, do the following: Steps 1. Open the Server Manager. 2. Go to Tools and click DNS option. 3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 39. DNS Manager 4. Click Other New Records. The Resource Record Type window is displayed. 5.
Figure 40. Resource Record Type a. To create Wyse Management Suite server record, enter the following details and click OK.
Figure 41. _WMS_MGMT service b. To create MQTT server record, enter the following values, and then click ÓK.
Figure 42. _WMS_MQTT service 6. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7. Click Other New Records. 8.
Figure 43. Resource Record Type a. To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 44. _WMS_GROUPTOKEN record name b. To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 45.