Administrator Guide
Table Of Contents
- Dell Wyse Management Suite Version 3.3 Administrator's Guide
- Contents
- Introduction to Wyse Management Suite
- Getting started with Wyse Management Suite
- Installing or upgrading Wyse Device Agent
- Installing or upgrading DCA-Enabler on Ubuntu devices
- Registering and configuring a new device using Wyse Management Suite
- Register and configure a new Windows Embedded Standard device using Wyse Management Suite
- Register and configure a new ThinOS 8.x device using Wyse Management Suite
- Register and configure a new ThinOS 9.x device using Wyse Management Suite
- Register and configure a new Linux or ThinLinux device using Wyse Management Suite
- Register and configure a new Wyse Software Thin Client using Wyse Management Suite
- Register and configure Dell Hybrid Client using Wyse Management Suite
- Register and configure Dell Generic Client using Wyse Management Suite
- Wyse Management Suite dashboard
- Managing groups and configurations
- Edit an unmanaged group
- Create a default device policy group
- Create a user policy group
- Configure a global level policy
- Import a user policy group
- Remove a group
- Configure a device level policy
- Export group policies
- Importing group policies
- Edit the ThinOS policy settings
- Edit the ThinOS 9.x policy settings
- Edit the Windows Embedded Standard policy settings
- Edit the Linux policy settings
- Edit the ThinLinux policy settings
- Edit the Wyse Software Thin Client policy settings
- Edit the Cloud Connect policy settings
- Edit the Dell Hybrid Client policy settings
- Edit the Dell Generic Client policy settings
- Create and import bulk device exception file
- Managing devices
- Methods to register devices to Wyse Management Suite
- Register Dell Hybrid Client manually
- Register Dell Generic Client by using manual discovery method
- Register Dell Hybrid Client by using manual discovery method
- Register ThinOS devices by using Wyse Device Agent
- Registering Windows Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent
- Register Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent
- Register ThinLinux thin clients by using Wyse Device Agent
- Register ThinOS devices by using the FTP INI method
- Register ThinLinux version 2.0 devices by using FTP INI method
- Register ThinLinux version 1.0 devices by using FTP INI method
- Registering devices by using DHCP option tags
- Registering devices by using DNS SRV record
- Search a device by using filters
- Save the filter in Devices page
- Query the device status
- Lock the devices
- Restart the devices
- Unregister the device
- Enrollment Validation
- Reset the device to factory default settings
- Change a group assignment on the Devices page
- Send messages to a device
- Wake On LAN command
- View the device details
- View the display parameters
- View the virtual NIC details
- View the BIOS details
- Manage the device summary
- View the system information
- View device events
- View the installed applications
- Rename the thin client
- Enable remote shadow connection
- Configure remote shadow connection for Dell Hybrid Client devices
- Shutting down devices
- Tag a device
- Device compliance status
- Pulling Windows Embedded Standard or ThinLinux image
- Request a log file
- Troubleshooting your device
- Reimage your Dell Hybrid Client
- Convert your Dell Generic Client to Hybrid Client
- Pull configuration user interface package for Dell Hybrid Client
- Reset your Dell Hybrid Client to factory settings
- Bulk group change of devices
- Methods to register devices to Wyse Management Suite
- Apps and data
- Application policy
- Configure thin client application inventory
- Configure Wyse Software thin client application inventory
- Create and deploy standard application policy to thin clients
- Create and deploy standard application policy to Wyse Software thin clients
- Enable single sign-on for Citrix StoreFront using standard application policy
- Create and deploy advanced application policy to thin clients
- Create and deploy advanced application policy to Wyse Software Thin Clients
- Create and deploy standard application policy to Dell Hybrid Clients
- Create and deploy advanced application policy to Dell Hybrid Clients
- Create and deploy standard application policy to Dell Generic Clients
- Create and deploy advanced application policy to Dell Generic Clients
- Image policy
- Add Windows Embedded Standard operating system and ThinLinux images to repository
- Add ThinOS firmware to repository
- Add ThinOS BIOS file to repository
- Add ThinOS package file to repository
- Create Windows Embedded Standard and ThinLinux image policies
- Add ThinOS 9.x firmware to the repository
- Add ThinOS 9.x BIOS file to repository
- Add ThinOS application packages to the repository
- Create Dell Hybrid Client image policies
- Manage file repository
- Application policy
- Managing rules
- Edit a registration rule
- Create auto assignment rules for unmanaged devices
- Edit an unmanaged device auto assignment rule
- Disable and delete rule for the unmanaged device auto assignment
- Save the rule order
- Add a rule for alert notification
- Edit an alert notification rule
- Create rule to auto-unregister a device
- Managing Jobs
- Managing Events
- Managing users
- Add a new admin profile
- Create a WMS custom role in Wyse Management Suite
- Assign WMS custom roles to imported AD groups
- Bulk import unassigned administrators or cloud connect users
- Edit an administrator profile
- Activate an administrator profile
- Deactivate an administrator profile
- Delete an administrator profile
- Unlock an administrator profile
- Deactivate an administrator profile
- Create auto assignment rules for unmanaged devices
- Add end user
- Edit an end user
- Configure end user policy
- Bulk import end users
- Deleting end user
- Edit a user profile
- Portal administration
- Import unassigned users or user groups to public cloud through active directory
- Adding the Active Directory server information
- Alert classifications
- Create an Application Programming Interface-API accounts
- Access Wyse Management Suite file repository
- Configuring other settings
- Managing Teradici configurations
- Enable Two-Factor authentication
- Enabling multi-tenant accounts
- Generate reports
- Enabling custom branding
- Manage system setup
- Configure secure MQTT
- Enable secure LDAP over SSL
- Convert Dell Wyse 5070 devices and Dell Ubuntu Generic Clients to Dell Hybrid Client
- Security configurations
- Teradici device management
- Managing license subscription
- Firmware upgrade
- Remote repository
- Proxy support for Windows Embedded Standard WDA and Dell Hybrid Client DCA
- Troubleshooting your device
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- Device fails to register to Wyse Management Suite when WinHTTP proxy is configured
- RemoteFX USB redirection Policy does not get applied for USB mass storage devices
- WiFi settings configured from Wyse Management Suite are not persistent across multiple Wyse 5070 thin clients
- Frequently asked questions
- What takes precedence between Wyse Management Suite and ThinOS UI when conflicting settings are enforced?
- How do I use Wyse Management Suite file repository?
- How do I import users from a .csv file?
- How do I check the version of Wyse Management Suite
- How to create and configure DHCP option tags
- How to create and configure DNS SRV records
- How to change the hostname to IP address
- How do I image the device using self-signed remote repository
Manage system setup
You can change the SMTP details, certificates, MQTT details, and external Wyse Management Suite URL details configured
during the installation.
From Wyse Management Suite 2.1, the Dynamic Schema Configuration is supported for ThinOS 9.x devices that enables you
to update the latest configuration settings without any changes on the server side. In public cloud, the Wyse Management Suite
operator can upgrade the 9.x configuration user interface. For private cloud—pro feature only—the Global user can upgrade
the 9.x configuration user interface. If the Multi-Tenant feature is enabled, the Wyse Management Suite operator can upload
the latest schema from the Administration section,
Steps
1. Log in to the Wyse Management Suite portal and click the Portal Admin tab.
2. Click Setup under Systems.
3. Select the check box to perform server certificate validation for all device-to-server communication.
4. Enter the following details in the Update SMTP for Email Alerts area:
● SMTP server
● Send from address
● Username
● Password
● Test address
Current Certificate—Select the Certificate Validation check box to enable the CA validation for private cloud. All the
communication from the server and the client including file download, operating system image download from Local Repo
uses the certificate.
NOTE:
When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the
client. All the operations such as, Apps and Data, Image Pull/Push is successful. If certificate is not present in the
client, the Wyse Management Suite server provides one generic audit event message Failed to Validate Certificate
Authority under Events page. All the operations such as, Apps and Data, Image Pull/Push is not successful. Also, when
CA Validation from Wyse Management Suite server is disabled, then the communication from server and client happens
in secure channel without Certificate Signature validation.
5. Select the following options and enter the details:
● Key/Certificate—Upload HTTPS key/certificate file pair (only PEM format is supported).
● PKCS-12—Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx.
6. To update the external MQTT details, click the Change External MQTT option and configure the details.
7. To update the external Wyse Management Suite URL, click the Change External WMS URL option and configure the
details.
NOTE: To revert to the previous configurations click the Revert Last URLs option, and the click Save.
8. If you want to upgrade the 9.x configuration user interface, click Choose Files in the Configuration UI Package field, and
browse to the .zip file.
NOTE: This option is not available, if the Multi-Tenant feature is enabled.
9. Click Save.
Configure secure MQTT
From Wyse Management Suite 3.2, you can configure secure MQTT connections for Windows 10 IoT Enterprise, Dell Hybrid
clients, ThinOS 9.1 MR1 and remote repository.
Steps
1. Go to Portal Administration > Systems > Setup.
2. To configure secure MQTT, select External Secure MQTT from the Preferred MQTT drop-down list in the WMS URLs
field.
Portal administration
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