Dell Wyse Management Suite Version 1.
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Contents 1 Introduction to Wyse Management Suite........................................................................................................9 Editions................................................................................................................................................................................9 What is new in this release?............................................................................................................................................
Configuring Wyse 7040 thin client BIOS settings...................................................................................................81 Configuring device information................................................................................................................................ 82 Configuring Wyse Easy Setup settings................................................................................................................... 83 Configuring VNC settings......................
Configuring system personalization........................................................................................................................123 Configuring desktop experience............................................................................................................................. 126 Configuring network settings..................................................................................................................................
Requesting a log file.......................................................................................................................................................156 Troubleshooting your device......................................................................................................................................... 156 6 Apps and data............................................................................................................................................
Importing the CSV file................................................................................................................................................... 180 11 Portal administration.................................................................................................................................. 181 Adding the Active Directory server information.........................................................................................................
B Wyse Management Suite feature matrix....................................................................................................205 C Wireless profiles password editor...............................................................................................................207 Configuring windows wireless profile.......................................................................................................................... 207 Configuring the Wireless Profiles Password Editor........
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, managefrom-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
What is new in this release? The following new features are introduced in this release: • Added support for Teradici device management. • Added support for Dell Wyse Easy Setup version 1.2. • Added support for enhanced ThinOS policy settings. • Added support for alert notifications from specific groups. • Added support for enhanced installer with Teradici EMSDK. • Added support for Teradici devices in the mobile application. NOTE: Only Wyse Management Suite private cloud supports Teradici.
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
• The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them. • The Devices page enables you to view and manage devices, device types, and device-specific configurations.
installation. With an advanced application policy, multiple application packages can be installed with only two reboots. This feature is available only in the Pro edition. Advanced application policies also support execution of pre-and-post installation scripts that may be needed to install a particular application. You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
The alerts summary is displayed. 2 Click View All Alerts. The Events page is displayed with list of all the alerts. View the list of events The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: 1 Click Dashboard. The events summary is displayed. 2 Click View All Events. The Events page is displayed with list of all the events.
Change your password To change your password, do the following: 1 On the upper-right corner of the Dashboard page, click the login drop-down menu. 2 Click Change Password. The Change Password window is displayed. 3 Enter the current password. 4 Enter the new password. 5 Reenter the new password for confirmation. 6 Click Change Password. Log out To log out from the management console, do the following: 1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
4 Managing groups and configurations The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policies and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. Figure 2.
NOTE: • When you modify the lower-level policies, a bullet symbol is displayed next to the policy. This symbol indicates that the policy is an override to a higher-level policy. For example, System Personalization, Networking, Security, and so on. • When you modify policies, an asterisk (*) is displayed next to the policy. This symbol indicates that there are unsaved or unpublished changes. To review these changes before publishing them, click the View pending changes link.
Edit a group To edit a group, do the following: 1 On the Groups & Configs page, click the 2 In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description. icon. 3 In the Registration tab, edit the group token. NOTE: The devices can be registered to a group by entering the group token which is available on the device registration screen. 4 Click Save. Remove a group As an administrator, you can remove a group from the group hierarchy.
Configure a group level policy To configure a group level policy or multilevel group polices, do the following: 1 In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies. 2 From the drop-down menu, select the device type you want to configure. The policy settings of the device type are displayed. 3 Select a policy setting and then click Configure this item. 4 Click Save and Publish.
Figure 3. ThinOS—Wizard mode • Setup Security • Setup Keyboard and Display • Setup Visual Experience • Setup Timezone • Setup General Settings • Setup Broker • Click Next to go to policy settings. • Click Back to view the previous policy settings. • Click Cancel to go back to the Groups & Configs page. • Click Save & Publish to save the changes. • Click Continue to go to ThinOS advanced configuration mode.
Option Description • Low—All settings are enabled on the local client. Show Display Settings (8.5+) Select this option to configure the display settings. From the dropdown menu, select a group to set the configuration access. Allow lock down Select this option to save the privilege level to the device so that the privilege level is also used when there is no network connection or when the configuration could not be fetched from the server. This is applicable is the privilege level is high.
Option Description Auto detect monitors (8.5+) Select the check box to detect the total number of monitors connected to the system. NOTE: If you select both the Auto detect monitors (8.5+) and Enable Dual Monitor option, then the configuration settings remain the same for both the single and dual monitor setup. Configuring visual experience Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session functionality. Table 5.
Configuring timezone Use this page to configure the thin client settings, such as time servers, and time zone. Table 7. Timezone Option Description Manually Set Time Zone Select this option to override the system preference menu of the device with the time zone settings. Date Format (8.5+) Select the required date format. Time Format (8.5+) Select the required time format. Time Servers Enter the list of time servers to synchronize local time separated by a semicolon.
Table 10. Configuring local resources Option Description Map SmartCards Select this option to redirect the smart cards into the remote session. Enable USB Redirection Select this option to enable USB redirection on the devices. From the drop-down menu, select your preferred option. Exclude disk devices Select this option to exclude the disk devices. Exclude audio devices Select this option to exclude the audio devices. Exclude printer devices Select this option to exclude the printer devices.
ThinOS—Advanced mode Use this page to configure the advanced policy settings for the ThinOS devices. To configure the advanced policy settings, do the following: 1 Select Advanced Configuration as the mode of configuration. 2 The following are the available policy settings on the ThinOS page. Figure 4. ThinOS—Advanced mode • Device Configuration • Advanced Device Configuration • Remote Connection (Legacy) • Remote Connection (8.5+) • Printers (8.5+) • Network Settings (8.
Table 13. Configuring keyboard options Option Description Load the language file Select this option to install the language files on ThinOS devices. System Language Select this option to set the language for the system. From the drop-down list, select your preferred option. Locale file name Select this option to select the certificate to install on the device. From the drop-down list, select the certificates added in the file repository.
Option Description • Microphone Volume Mutes system beep Select the option to set microphone volume levels. From the dropdown list, select one of the following option: • • • High Middle Low Microphone Mute Select this option to mute the microphone. Disable Audio over display port Select this option to disable the audio over the display port. Microphone boost From the drop-down list, select the preferred option.
Configuring general settings Use General Settings page to configure the ThinOS thin client settings, such as sign-on settings, and time zone. Table 18. Configuring sign-on settings Option Description Default user name Enter the default user name for the local sign-on screen. Default Password Enter the default password for the local sign-on screen. Domain Name Enter the default domain name for the local sign-on screen.
Configuring security settings Use the Security Settings page to configure the ThinOS thin client security settings, such as sign on settings, privilege settings, the G-key reset, and so on. Table 20. Configuring sign on settings Option Description Require domain login From the Require domain login drop-down menu, select the preferred option. Disable guest user Select the check box to disable the local guest user account.
Table 23. Configuring general settings Option Description Enable the Gkey reset Select this option to reset the factory settings of the device. While restarting the system, press the G key to reset the factory settings. Enable Trace Select this option to trace the files. This parameter enables the ICA or RDP trace mode and the trace file is created in the directory. Remove Certificate (8.5+) Select this option to remove the certificate. Delete Certificate (8.
Option Description Query user timeout Enter the total amount of time in seconds to accept or reject the shadowing session. The range is 10–600 seconds. Promt user on end Select the check box to notify the end of a remote shadowing session. View only Select the check box to disable the keyboard or mouse events on the system during a shadowing session. Force 8–bit Select this option to configure the display settings. Select the check box to use 8–bit per pixel. Table 26.
Option Description Win + L Press the Win+L keys to lock the system. Alt-Tab Press the Alt-Tab keys to lock the system. Configuring display settings Use the Display Settings page to configure the ThinOS thin client monitor display settings, such as resolution, rotation, color depth, and dual monitor. Table 28. Configuring monitor display settings Option Description Enable Dual Monitor Select the check box to enable dual monitor functionality.
Table 30. Configuring secondary monitor settings Option Description Monitor Resolution (8.5+) Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution for your monitor. Monitor Rotation (8.5+) Select this option to define the direction—Left, Right, or None—to enable the rotation. From the drop-down menu, select the appropriate rotation direction. Monitor Refresh Rate (8.5+) Select this option to set the refresh rate for your monitor.
Option Description NOTE: When you select the Enable wallpaper option, the wallpaper file and wallpaper layout is displayed. Company Logo Displays the logo on the device login screen. When you select this check box, the Logo File drop-down menu is displayed. You can upload the logo file from the file repository inventory. EULA at login Displays the end-user license agreement at each login. When you select this check box, the EULA file drop-down menu is displayed.
Option Description • Restart the system automatically. Schedule shutdown or reboot settings Use the Schedule Shutdown/Reboot (8.5+) page to configure a scheduled restart or shutdown for ThinOS 8.5 and later version devices. Table 34. Schedule shut down or reboot Option Description Scheduled Reboot Select the check box to specify the time or day to schedule a system restart. Scheduled Shutdown Select the check box to specify the time or day to schedule a system shutdown.
Table 37. Configuring security settings Option Description Admin Setup Lockout Select this option to prevent others from entering the setup when an admin password is set. Table 38. Configuring administrator password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Admin Password Enter the new BIOS administrator password. This option is available only if you select the Enable Admin Password check box. Table 39.
Table 42. Reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. • Do not reboot—The system does not restarts.
Option Description 2 From the Firmware to auto-deploy drop-down menu, select a firmware version. The list of platform types and the number of firmware versions currently uploaded to the File Repository Inventory page are displayed. Configuring device settings Use the Device Settings page to configure the mouse, keyboard, monitor, time zone, printers, audio, and network settings for ThinOS 8.6 and later versions. Table 44.
Configuring global INI settings Use the Global INI settings page to configure global INI settings for ThinOS 8.5 and later version devices. Table 45. Configuring global INI settings Option Description Global INI From the drop-down list, select your preferred option. A global.ini file contains the global parameters for all the devices. The parameters can be existing wnos.ini or a newly created .INI file which is uploaded to the file repository.
Option Description • • • • • None Citrix Microsoft vWorkspace VMware NOTE: ThinOS Lite/Xenith devices support the Citrix broker connection. Manually define direct RDP connections Select this option to define the RDP connections manually. When you select this option, the Direct Connections (RDP) box is displayed. Broker Server Enter the broker server host name or IP address.
Option Description Color depth Select this option to set the color depth. From the drop-down list, select the color depth for remote login. Session Window Behavior Select this option to set the session window behavior. From the drop-down list, select whether the remote connection should be started in the window mode or full screen mode. NOTE: The Zero launchpad mode only supports full screen sessions and the window mode is launched on a single screen. The full screen spans between both the monitors.
Table 51. Configuring HDX protocol settings Option Description Improve KB over high latency From the drop-down list, select the preferred option that improves KB over high latency. Improve Mouse over high latency From the drop-down list, select the preferred option that improves mouse over high latency. Auto-connect From the drop-down list, select and enable the preferred option to connect the remote connection automatically.
Table 53. Configuring additional settings Option Description Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a number from 128 to 1024. 4 pixel Aligned Session Width Select this option to enable the 4-pixel aligned session width. Automatically reconnect sessions at logon? Select this option to enable the thin client to automatically reconnect the session at login. This option is applicable only for Citrix.
Option Description Enable USB Redirection Select this option to redirect the USB drives to the remote session. From the drop-down list, select your preferred option. If Exclude some devices option is selected, you can exclude the following devices from the session: • • • • Exclude disk devices Exclude audio devices Exclude printer devices Exclude video devices Display on desktop (8.6+) From the drop-down list, select your preferred option.
Table 56. USB redirection settings Option Description Force Redirect Enter the force redirect device ID. Force Local Enter the force local device ID. Redirect Type From the drop-down list, select the redirection type. NOTE: If PCoIP or Blast connection type is selected, then do not select any value. Interface Redirect Select this option to enable the interface redirection option.
Table 59. Configuring imprivata settings Option Description Imprivata OneSign Server Enter the host name or the IP address with optional TCP port number or URLs of the imprivata OneSign server. Kiosk Mode Select this option to enable the kiosk mode. If enabled, then different OneSign user can unlock the client desktop. Enable Windows Authentication Select this option to enable Windows authentication. If enabled, the OneSign sign fails. Sign in to the predefined broker with Windows credentials.
Table 61. Configuring SecureMatrix settings Option Description Secure Matrix Server Enter the secure matrix server details. You can manage admin access, enforce password policies, and add multifactor authentication for an extra layer of security. Table 62. Configuring HealthCast settings Option Description HealthCast Server Enter the name of the HealthCast server. You can use single signon authentication with Web or desktop applications. The server authenticates the user information.
Option Description Use recommended settings for settings Select this option to configure the recommended settings. For more information, hover the mouse on the Information (i) icon. Automatically reconnect from button Select this option to enable the thin client to automatically reconnect the session from the button menu. Sessions to connect automatically Select this option to automatically connect to the session. RequestIconDataCount Enter the number of icons. The icons are 32–bit color icons.
Option Description Session Window Behavior Select this option to define whether the remote connection should be launched in a full screen mode. Select either Full Screen or Window mode. NOTE: Zero launchpad mode only supports full screen sessions. Window mode starts on a single screen while the full screen session spans across both monitors. Session Reliability Select this option to enable the ICA session reliability.
Configuring VMware settings Use the VMware Settings page to configure the VDI global settings for PCoIP connections on ThinOS 8.5 and later version devices. Table 69. Basic settings Option Description USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application.
Configuring Microsoft RDP connection settings Use the Microsoft RDP Settings page to configure the Microsoft RDP connection settings for ThinOS 8.5 and later version devices. Table 71. Configuring basic settings Option Description Enable NLA Select this option to enable Network Level Authentication. User authentication is required to establish a connection with the server. Enable Recording Select this option to enable recording. Table 72.
Option Description Enable RDP H.264 Select this option to enable the H.264 encoding process for the RDP connections. Configuring vWorksapce broker connection settings Use the vWorksapce Broker connection settings page to configure the vWorksapce broker connection settings for ThinOS 8.5 and later version devices. Table 74. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address. NOTE: You must specify between HTTP:// or HTTPS://.
Configuring direct RDP connection settings Use the Direct RDP Connection settings page to configure the RDP connections which can be accessed ThinOS 8.5 and later version devices. Table 76. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Host Name or IP Address Enter the host name or IP address of the connection.
Option Description • • Play Locally Play on remote RDP Audio Recording Select this option to record the audio remotely. Default color depth for the connections Select this option to define the screen color depth of the connection. Table 79. Configuring advanced settings Option Description Connection Display Select this option to set the screen resolution on the remote desktop. Turn Compression off Select this option to compress the files and to reduce the time required to download the files.
Configuring direct ICA connection settings Use the Direct ICA Connection settings page to configure the ICA connections which can be accessed on the ThinOS 8.5 and later version devises. Table 81. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Password Enter the password for the application login. NOTE: The password is not encrypted.
Table 84. Configuring logon settings Option Description Logon Mode Select this option to select the log in mode. Start Command Application Enter the start command application. Start Command Working Directory Enter the start command working directory. Table 85. Configuring session settings Option Description Audio Quality Select this option to set the audio quality. Alternate address via firewall Select this option to enable an alternate address through the firewall.
Option Description • • Local Printer LPD printer SMB printer From the drop-down menu select the local printer connection. Table 88. Configuring printer settings Option Description Name Enter the name of the shared printer. LocalName This option is applicable only for LPD printer. Enter the name of the printer. Host This option is applicable only for local LPD printer. Enter the IP address of the LPD service host. Queue This option is applicable only for LPD printer.
Option Description The Prefer Band configuration is used to set the priority of wireless connection band, and to select the 2.4G or 5G access point to connect. The default value is Do not prefer any band. DisableN Select the check box to disable the 802.11n mode. Disable WLAN Select this option to disable the wireless functionality. From the drop-down menu, select the preferred option.
Table 92. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise Option Description EAP Type From the drop-down menu, select your preferred option. FAST Type This option is applicable only for EAP-FAST[8.3]. From the dropdown menu, select your preferred option. LEAP user name This option is applicable only for EAP-LEAP. Enter the leap user name in the provided field. LEAP Password This option is applicable only for EAP-LEAP. Enter the leap password in the provided field.
Configuring LAN connections Use the LAN Connections (8.6+) page to configure the LAN connections for ThinOS 8.6 and later version devices. Table 93. Configuring IEEE 802.1X settings Option Description Network Type From the drop-down list, select the preferred option. The system automatically restarts and the changes to network type are applied. Ethernet Speed From the drop-down list, select the preferred option. The selected option is stored in the non-volatile memory.
Option Description Server Check Select the check box to check the sever connection. This option is applicable only for EAP-TLS and EAP-PEAP. Server Name Enter the server name. This option is applicable only for EAP-TLS and EAP-PEAP. Client Certificate Filename Enter the client certificate file name. This option is applicable only for EAP-TLS. PrivateKey Client Certificate Password Enter the private key client certificate password in the provided field. This option is applicable only for EAP-TLS.
Option Description State Enter the state name. Location Enter the location name. Organization Enter the organization name. Organization Unit Enter the organization unit name. Common Name Enter the common name such as, $TN.dellwyse.com. You can use the terminal name as part of the common name. Email Enter the e-mail address. Key Usage Select the preferred key usage option. Key Length From the drop-down list, select the key length of the client certificate in bits.
Option Description protocol with Global, Http, Https, and Socks5 drop-down list, then enter the Server Name, User Name, Password. To check if the password is encrypted or not, select the Encrypt option. Edit the Windows Embedded Standard policy settings To edit the Windows Embedded Standard (WES) policy settings, do the following: 1 Click Groups & Configs. The Groups & Configs page is displayed. 2 Click the Edit Policies drop-down menu. 3 Click WES. The WES page is displayed.
Option Description • • • Monitor Resolution (Secondary)—Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution that suits your monitor type. Display Identifier (Secondary)—Select this option to set an identifier for your monitor. From the drop-down menu, select an appropriate monitor identification number. Monitor Rotation (Secondary)– Select this option to set an orientation options for your monitor.
Option Description • Medium Short • Medium Long • Long Keyboard Repeat Rate Select this option to set the repeat rate for the keyboard, which is the speed at which the key input repeats itself when you press and hold down the key on the keyboard. Menu Access Select this option to enable the menu access keys on your keyboard. MS Gina Keyboard Layout Select this option to view the Keyboard Selection screen on the Windows login screen.
Option Description To set the Click Lock Time parameter, from the drop-down menu, select the appropriate time for the mouse button to be held down before the click is locked. Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option. Find Mouse Pointer Select this option if you want to find the mouse pointer when it is not in motion.
Configuring desktop experience Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Windows Embedded Standard devices. Table 101. Configuring desktop experience Option Description Desktop Wallpaper Select this option to set a wallpaper for your desktop. After you enable the desktop wallpaper option, do the following: • From the Wallpaper File drop-down list, select a wallpaper for your desktop.
Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 103. Configuring security and lockdown settings Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to disable the USB mass storage device access for non-administrator users.
Table 106. Configuring Windows user password settings Option Description Change Local User Password Select the check box to change the Windows password for the local user account. Local User Password Enter the Windows password for the local user account. The password must be a minimum of 8 and a maximum of 32 characters. Configuring other settings Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Windows Embedded Standard devices. Table 107.
Table 110. Configuring power settings when plugged-in Option Description Device Sleep Plan Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time. Dim Display Select this option to set the time after which the display is dimmed. From the drop-down menu, select a delay time. Turn Off Display Select this option to set the time after which the display is turned off. From the drop-down menu, select a delay time. Table 111.
Option Description Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA browsers separated by commas for the connection. Published Applications Select this option to specify a published application that you want to start. Single Sign On Select this option to enable the single sign-on feature for the connection. If you enable single sign-on, use your Windows login credentials to connect to the Citrix server.
Option Description After you enable this option, specify the Start Menu Display Folder for the connection. System Tray Display Select this option to display the Citrix connection icon in the notification area. Table 115. Server options Option Description Logon Method Select this option to choose a logon method for your Citrix connection. • Default Logon Method • Prompt Logon Method Table 116.
Configuring remote connection settings—VMware Use this page to configure the VMware connection settings for the Windows Embedded Standard devices. Table 118. Configuring remote connections—VMware Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in.
Configuring remote connection settings—RDP Use this page to configure the RDP connection settings, such as RD Gateway, display, and local resources settings for the Windows Embedded Standard devices. Table 119. Configuring basic settings Option Description Connection Name Select this option to define the name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in.
Table 121. Configuring display settings Option Description Fullscreen Select this option to set the connection window in the full screen mode. After the full screen mode is enabled, from the drop-down menu, select the window size. Display Connection Bar Select this option to display the connection bar in the fullscreen mode. MultiMonitor Support Select this option to enable the multi-monitor support. Screen Color Depth (in bits) Select this option to define the screen color depth of the connection.
Table 123. Configuring local resources Option Description Redirect Clipboard Select this option to use the local clipboard of the device in the remote connection. Redirect COM Ports Select this option to use the local COM (serial) ports of the device in the remote connection. Redirect DirectX Select this option to redirect DirectX on the client computer and make it available in the remote connection. Redirect Drives Select this option to use the local drives of the device in the remote connection.
Table 125. Internet Explorer (IE) favorites and trusted site settings Option Description IE Favorite Select this option to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: 1 2 Click Add Site, and enter the folder name, URL, and description. Click Create Shortcut to create a shortcut for the site. 3 Click Remove to delete a site from the list. NOTE: URL must begin with Https:// when the Trusted Sites check box is selected.
Option Description • • • • • Disabled: Port is disabled. COM1: Port is configured at 3F8h with IRQ 4. COM2: Port is configured at 2F8h with IRQ 3. COM3: Port is configured at 3F8h with IRQ 4. COM4: Port is configured at 2F8h with IRQ 3. Sound Device Select this check box to enable the sound device. Microphone Select this check box to enable the microphone. Speaker Select this check box to enable the speakers. Table 130.
Table 135. Configuring auto-on settings Option Description Auto On From the drop-down list, set the time of the day you want the system to turn on automatically. Table 136. Configuring reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time.
Table 141. Configuring reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. • Do not reboot—The system does not restarts. Table 142.
Configuring Wyse Easy Setup settings Use the Wyse Easy Setup page to configure the Wyse Easy Setup settings for the control panel and the user interface. Table 145. Configuring system Option Description Region & Language Enables the user to access the region and language option in the control panel. Date & Time Enables the user to access the date and time option in the control panel. Display Enables the user to access the display option in the control panel.
Option Description • • Shutdown upon removing the smart card LockScreen upon removing the smart card Table 148. Personalization Option Description Background From the drop-down menu, select the preferred graphic image. The image should be uploaded to the file repository and displayed as a wallpaper. Logo From the drop-down list, select the logo files which are uploaded in Apps & Data > File Repository > Inventory. Table 149.
Option Description VNC User Required Password Select this option to set the VNC password. VNC Primary Password Select this option to change the VNC password. Enter the new password with a maximum of eight characters. VNC View-only Password Enables you to work on view-only mode if you login using this password.
Option Description NOTE: This option is available for Wyse 5070 Extended thin client when the add-on card is installed. Serial Port 1 From the drop-down list, select the option to determine how the serial port on the docking station operates. This option allows you to avoid resource conflicts between devices by disabling or remapping the address of the port. • • • • • Disabled: Port is disabled. COM1: Port is configured at 3F8h with IRQ 4. COM2: Port is configured at 2F8h with IRQ 3.
Table 155. Configuring security settings Option Description Enable Admin Setup Lockout Select this option to prevent others from entering the setup when an administrator password is set. Table 156. Configuring power management settings Option Description Wake On LAN From the drop-down list, select any option to allow the thin client to power up from the OFF state. You can trigger a thin client to power up from the OFF state by using a LAN signal.
4 • Login Experience • Network • Security • Central Configuration • Other settings • VDI Global Settings • Remote Connection Citrix • Remote Connection VMware • Remote Connections RDP • Remote Connections Browser • Advanced After configuring the policy settings, click Save and Publish. Configuring system personalization Use the system personalization page to configure system personalization. Table 160.
Option Description Time Format Select this option to choose the time format. From the drop-down menu, select either 12–hour or 24-hour format. Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the NTP server to synchronize the time. Audio Volume Select this option to set the audio volume of the thin client. The range of the audio volume is 0–100. Audio Mute Select this option to set the thin client to mute mode.
Configuring login experience settings Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users. Table 162. Configuring login experience settings Option Description Auto Login Select this option to enable the thin client to automatically log in without any user intervention. Use the Auto Login Username option to select the default login user.
Table 164. Configuring security settings Option Description Password Encryption Algorithm Select this option to choose the password encryption algorithm. From the drop-down menu, select any of the following options: • • • Base-64 AES Plain-Text The default value is Base-64. Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of the device can be performed when the G key is pressed during device boot-up.
Option Description The default protocol is ftp. Firmware Server Username Enter the user name to access the firmware server. Firmware Server Password Enter the password to access the firmware server. Firmware Root Path This root path is used to access the firmware images on the server. The directory name /wtx is appended to the root path entry before use. If the root path is not provided, /wyse is considered. Configuring other settings Use this page to configure the other options. Table 166.
Option Description PN Desktop Setup (Show All Application) Select this option to enable the PN desktop setup. When this option is enabled, all the published applications are displayed on the desktop. Enable Multimedia Redirection (MMR) Select this option to enable the Multimedia Redirection. Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA connections. HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX Webcam.
Option Description You can specify which devices and device families can be allowed or denied through the USB redirection policy in to the Citrix sessions. Table 169. Configuring Citrix drive mapping Option Description Enable ICA Dynamic Drive Mapping Select this option to enable the Double ICA Dynamic Drive Mapping. If this option is disabled, you can add the individual drives for various drive types. As a result, only individual drives are redirected in to the ICA session. Table 170.
Option Description Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Store Name Enter the store name of the Citrix server. This option is displayed when you select the connection type as Published Application or Storefront. Browsing Protocol Select this option to set a browsing protocol for the secure and non-secure connections.
Option Description Delay before trying to reconnect Select this option to set the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Configuring remote connection settings—VMware Use this page to create a VMware View broker connection. Table 172. Configuring remote connection VMware Option Description Connection Name Select this option to enter a name to identify the connection.
Option Description • • • 1024 x 768 800 x 600 640 x 480 Disable Fullscreen drop down menu bar Select this option to disable the drop-down menu in the fullscreen mode. Automatically launch this Desktop Select this option to specify the name of the published desktop to automatically launch upon successful connection. Auto Reconnect Select this option to enable the thin client to reconnect to the VMware session automatically.
Option Description Forward All Printers Select this option to forward all the printers to the remote connection. Auto Reconnect Select this option to enable the thin client to reconnect to the RDP session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Drive Mapping Select this option to map drives on the RDP session.
Option Description Auto Reconnect Select this option to enable the thin client to reconnect the browser automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Configuring advanced settings Configurations can be applied to the Linux client device by providing the INI parameters in the Advanced option.
Configuring system personalization Use the System Personalization page to configure the system personalization. Table 176. Configuring display settings Option Description Monitor Resolution—Primary Select this option to set the monitor resolution. From the dropdown menu, select your preferred monitor resolution. Monitor Rotation Select this option to define the orientation of the monitor. From the drop-down list, select either vertical or horizontal based on your preference.
Table 177. Configuring keyboard settings Option Description Layout Select this option to set the keyboard layout of the thin client. From the drop-down menu, select your preferred option. Table 178. Configuring language settings Option Description System Language Select this option to set the language for the system. From the drop-down list, select your preferred option. Table 179.
Configuring desktop experience Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys. Table 182. Desktop experience Option Description Desktop Wallpaper Select this option to change the default wallpaper. Wallpaper File Select this option to select your preferred wallpaper. Images uploaded to the file repository are displayed. Wallpaper Layout Select this option to set the wallpaper layout.
Configuring network settings Use this page to configure the network settings. Table 184. Configuring network settings Option Description Wireless Connection Name Enter the name of the connection SSID Enter the name of the Service Set Identifier (SSID) connection. Security Mode From the drop-down menu, select the type of security mode based on your requirement. Enter the security mode details in the respective fields.
Configuring central configuration settings Use this page to enter the file server, firmware server, root path, and the corresponding user credentials. Table 188. Configuring central configuration settings Option Description File Server/ Path Enter the full path of the folder that contains the wlx2 folder. Supported protocols include ftp, http, and https. The default protocol is ftp. File Server Username Enter the user name to access the file server.
Option Description • None The options define the action to be taken when you press the power button. DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default Vendor ID is wyse-5000. Browser Homepage Select this option to change the browser homepage. Enter the URL address of your choice to set the browser homepage. Configuring VDI global settings The following VDI Global Settings can be configured under ThinLinux Policy Settings.
Option Description Enable UDP Audio Select this option to enable the transport of audio data through UDP. Flash Redirection Policy Select this option to either allow or deny Flash Redirection Policy. Transparent Key Passthrough Select this option to determine how the mapping of certain key combinations is used when connecting to ICA sessions.
Table 194. Configuring remote connection settings—Citrix Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection on Logon Select this option to automatically launch the connection after you log in. Connection Type Select this option to set a connection type.
Option Description • • • • • • • • Screen Color Depth Default Seamless 640 x 480 1024 x 768 800 x 600 1280 x 1024 1600 x 1200 Full Screen Select this option to set a screen color depth. From the drop-down menu, select any one of the following options: • • • 64K 256 16M Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix session automatically. Delay before trying to reconnect Select this option to set the time in seconds to delay the reconnection attempt.
Option Description Password Enter the password when the PCoIP protocol is selected. Domain Name Enter the domain name. Interactive Mode Select this option to enable the User Interactive mode. Lock the Server URL / Host field Select the check box to lock the server URL. Security Mode Select this option to set the security mode.
Option Description Server Address Enter the server name or the IP address. SmartCard Login Select this option to enable the smart card authentication. Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication. Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Window Size Select this option to set a window size.
Table 198. Configuring remote connection settings—Browser Option Description Connection Name Enter the name to identify the connection. Auto launch Connection on Logon Select this option to automatically launch the connection during login. URL Enter the starting URL. Kiosk Mode Select this option to enable the kiosk mode. RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode. Window Size Select this option to set a window size.
Table 201. Configure general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 202. Configure system settings Option Description Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The networking protocols are installed and the pre-OS and early OS networking features are made available to use any enabled NICs. Integrated NIC From the drop-down list, select the preferred option.
Table 206. Configure BIOS Admin password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately. Admin Password Enter the new BIOS administrator password. This option is available only if you select the Enable Admin Password check box. Table 207.
Configuring BIOS settings for Wyse 5070 thin client with ThinLinux Use the BIOS settings page to configure the BIOS settings for Wyse 5070 thin client with ThinLinux. Table 211. Configure general settings Option Description Device Notes Enter the device notes in the provided field. For example, property ownership tag. Table 212. Configure system settings Option Description Enable Audio Select this check box to enable the audio device.
Table 213. Configure USB settings Option Description Enable USB Boot Support Select this check box to enable the USB boot setup. Allows you to boot any type of USB Mass Storage Devices. Enable Front USB Ports Select this check box to enable the device attached to the front USB port. If you select this check box, the device is detected by the operating system. However, if the USB port is disabled, the operating system cannot detect the device attached to the front USB port.
Option Description Extend BIOS POST Time From the drop-down list, select a delay time to see the post status messages. Table 217. Configure wireless settings Option Description WLAN/WiGig Select this check box to enable the internal wireless devices. Bluetooth Select this check box to enable Bluetooth devices. Table 218. Configure BIOS administrator password Option Description Enable administrator Password Select this check box to enable the BIOS administrator password.
4 • Security • Firmware upgrade • Remote Connection Click Save and Publish. Configuring time zone settings Use the Time zone page to configure the time zone settings for Teradici thin client. Table 221. Configure time zone settings Option Description Enable NTP Select the check box to enable the Network Time Protocol (NTP) feature. NTP Server Select this option to enter the NTP hostname. The hostnames must be either IP addresses or FQDNs.
Option Description NOTE: The logo image must be a 24 bitmap which does not exceed 256 resolutions by 24 resolutions. Any other image with different properties is not displayed or is displayed incorrectly. Use logo for view banner Select the check box against the logo banner that you want to be displayed. Configuring video settings Use the Video page to configure the video settings. Table 224.
Option Description displays to low power mode. The range is 10–9999. Enter the time as 0 to disable this option. NOTE: This feature is applicable only when the device is not in the session. Display Suspend Timeout This is the period of inactivity in the device. You can enter the time in seconds. After the time is entered, the device sets the attached displays to low power mode. The range is 10–14400. Enter the time as 0 to disable this option.
Option Description • • • Low Medium High Table 229. Administrator password Option Description Administrator Password Enter a new administrative password for Administrative Web Interface (AWI), and local OSD interface. Upgrading firmware settings Use the Firmware Upgrade page to upgrade the firmware settings. Table 230. Upgrading firmware settings Option Description Enable live upgrade Select this option to enable the live upgrade process.
Option Description • Imprivata OneSign Host Name or IP Address Enter the DNS name or IP Address. This option is applicable when the connection type is View Connection Server and the session types are Basic, Auto-Logon, and Kiosk. Server URI Enter the Uniform Resource identifier (URI) for the PCoIP Connection Manager.
Option Description the connection type is View Connection Server and the session types are Basic, Auto-Logon, and Kiosk. OneSign Pool Name Mode From the drop-down list, select the preferred option. This option is applicable when the connection type is View Connection Server and the session type is Imprivata OneSign Pool Name to Select Enter the pool name. If the list includes the entered pool name, the client immediately starts a session with that pool.
4 • System Personalization • Desktop Experience • Network • Security and Lockdown • Other Settings • Remote Connections Citrix • Remote Connections VMware • Remote Connections RDP • Remote Connections Browser • Device Info • Wyse Easy Setup (2.0+) • VNC Settings • Domain Settings After configuring the policy settings, click Save and Publish.
Option Description depending on your requirement. From the drop-down menu, select your preferred cursor blink rate. Keyboard Preferences Select this option to set the keyboard hotkeys. Keyboard Repeat Delay Select this option to set the time that a key can be pressed without repeating the letter as input.
Table 237. Configuring basic mouse options Option Description Click Lock Select this option to highlight or to drag the pointer without holding down the mouse button. To set the Click Lock Time Option, from the drop-down menu, select the appropriate time for the mouse button to be held down before the click is locked. Double Click Speed Select this option to set the time interval between two consecutive mouse clicks. From the drop-down menu, select your preferred option. Table 238.
Table 242. Configuring audio settings Option Description Audio Mute Select this option to mute the audio of your device. Audio Volume Select this option to adjust the audio volume of your device. From the drop-down menu, select your preferred volume option. Microphone Mute Select this option to mute your microphone. Microphone Volume Select this option to adjust the volume of your microphone. From the drop-down menu, select your preferred volume option.
Option Description NOTE: Select a profile only from the list of wireless profiles uploaded to the file repository. Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 245. Security and lockdown Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository.
Option Description • Balanced • Power Saver Table 248. Power settings on battery Option Description Device Sleep Plan (on battery) Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time. Dim Display (on battery) Select this option to set the time after which the display is dimmed. From the drop-down menu, select a delay time. Turn Off Display (on battery) Select this option to set the time after which the display is turned off.
Configuring remote connection settings—Citrix Use this page to configure the Citrix remote connection which can be accessed on the Wyse software thin client. Table 252. Configuring basic options Option Description Connection Name Select this option to set a name for connection identification. Auto Launch Connection On Logon Select this option to enable the connection to automatically start the session after you log in. Connection Type Select this option to set a connection type.
Option Description • User Key Combos Passthrough Off Select this option to specify a window to apply the Windows user key combinations. • Default User Key Combos Passthrough • On the local desktop • On the remote desktop • In full screen desktops only Table 253. Configuring application display settings Option Description Desktop Display Select this option to view the Citrix connection on your desktop. After you enable this option, specify the Desktop Folder Name for the connection.
Table 256. Configuring flash redirection Option Description Use Flash Remoting Select this option to render the flash content on the client device instead of the remote server. Enable Server-Side Content Fetching Select this option to download the content to the server and send it to the user device. Use Server HTTP Cookies Select this option to synchronize the client-side HTTP cookies with the server-side.
Option Description If you do not select the full screen mode, from the drop-down menu, select the Window Size. Display Fullscreen Drop Down Menu Bar Select this option to display the Fullscreen drop-down menu for your connection. Automatically Launch This Desktop Select this option to specify a published desktop to start upon a successful connection. Auto Reconnect Select this option to automatically reconnect, if the connection drops.
Option Description • Allow me to choose later From the RD Gateway Usage Method drop-down menu, select any of the following ways to use a remote desktop server: Remote Desktop Gateway KDC Proxy • Do not use RD Gateway server—All IP addresses • Use RD Gateway server settings • Use RD Gateway server settings for Non-Local IP addresses only • Use default settings • Local IP addresses only Select this option to configure the settings for KDC proxy.
Option Description Enable Compression Select this option to automatically compress the files to reduce the size of the files and to reduce the amount of time to download the files. Enable Video Playback Select this option to redirect the audio of the remote computer in a remote session, and provides an improved experience for video playback. Enable Workspace Reconnect Select this option to reconnect with the workspace. Table 262.
Option Description If Server Authentication Fails Select this option to specify the action that must be taken when the server authentication fails. • Connect and don’t warn me • Do not connect • Warn me Configuring remote connection settings—Browser Use this page to configure the remote connection browser which can be accessed on the Wyse software thin client. Table 264. Configuring basic settings Option Description Connection Name Select this option to define a name to identify the connection.
Table 266. Configuring Internet Explorer (IE) proxy settings Option Description Enable Proxy Select this option to configure proxy for the browser. Table 267. Configuring Firewall settings Option Description Domain Firewall Select this option to enable the domain firewall. Private Firewall Select this option to enable the private firewall. Public Firewall Select this option to enable the public firewall. Table 268.
Option Description Network Select this check box to access the network option in the local system control panel. Ease of Access Select this check box to access the ease of access option in the control panel. Table 271. Configure peripherals Option Description Mouse Select this check box to access the mouse option in the control panel. Keyboard Select this check box to access the keyboard option in the control panel. Table 272.
Table 274. Configure taskbar Option Description Date & Time Select this option to set the date and time option on the Wyse Easy Setup shell or custom desktop. Sound Select this option to set the sound parameters in the Wyse Easy Setup shell or custom desktop. Network Select this option to view the network option on the Wyse Easy Setup shell or custom desktop. Touch Keyboard Select this option to view the touch keyboard on the Wyse Easy Setup shell or custom desktop. Table 275.
Table 277. Configuring domain settings Option Description Domain or Workgroup Select this option to choose the domain. From the drop-down list, select the preferred option. Domain or Workgroup Name Enter the FQDN of the domain. User Name Enter the user name. The account should have Add to domain option. Password Enter the password. Account OU Enter the location of the organizational unit where the computer object should be created.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
• Tagging devices • Device compliance status • Pulling Windows Embedded Standard or ThinLinux image • Requesting a log file • Troubleshooting your device Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: • Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. • Register automatically by configuring the appropriate option tags on the DHCP server.
4 Enter the Group Registration Key as configured by your administrator for the desired group. 5 Select the Enable WMS Advanced Settings option, and enter the WMS server or MQTT server details. 6 Enable or disable CA validation based on your license type. For public cloud, select the Enable CA Validation check box, and for private cloud, select the Enable CA Validation check box if you have imported certificates from a well-known certificate authority into your Wyse Management Suite server.
Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent Create a group in Wyse Management Suite to register a device. 1 Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed. 2 From the Management Server drop-down list, select Wyse Management Suite. 3 Enter the server address and the port number in the respective fields. 4 Enter the group token. For a single tenant, the group token is an optional step. 5 Click Register.
Registering ThinLinux version 1.0 devices by using FTP INI method Create a group to register in Wyse Management Suite. 1 Create a wlx.ini file. Enter the following parameter: WMSEnable=yes\no WMSServer=https://FQDN of the WMS Server:Port GroupRegistrationKey=GroupToken present in WMS Server CAValidation=True/False For example, to register the ThinLinux version 1.0 device to Wyse Management Suite (FQDN of the server is ServerFQDN.domain.
6 Click OK, and then restart the thin client. 7 Go to Central Configuration on the ThinOS device. In the Wyse Device Agent tab, observe that the Wyse Management Server details are available in the respective field and the client entry can be seen in Wyse Management Server>Devices page. Registering ThinLinux thin clients by using Wyse Device Agent Create a group in Wyse Management Suite to register a device. 1 Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed.
Option Tag Description Enter False , if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. Name—GroupToken Data Type—String Code—199 Description—Group Token This tag is required to register the ThinOS devices with Wyse Management Suite on public or private cloud. This tag is optional to register the Windows Embedded Standard or ThinLinux devices with Wyse Management Suite on private cloud.
URL/Tag Description Record FQDN—_WMS_GROUPTOKEN._tcp. This record is optional to register the Windows Embedded Standard or ThinLinux devices with Wyse Management Suite on private cloud. If the record is not available, then the devices are automatically registered to the unmanaged group during on-premise installation. Record Type— TEXT NOTE: Group Token is optional for the latest version of Wyse Management Suite on private cloud. Record Name—_WMS_CAVALIDATION Record FQDN—_WMS_CAVALIDATION.
5 From the Platform drop-down list, select a platform. 6 From the OS Version drop-down list, select an OS version. 7 From the Agent Version drop-down list, select an agent version. 8 From the Subnet drop-down list, select a subnet. 9 From the Timezone drop-down list, select the time zone. 10 From the Device Tag drop-down list, select the device tag. Saving the current filter After selecting your required filter options, you can save the filters as a group.
Unregistering the devices To unregister the registered device, do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. 3 Select the check box of the device. 4 Click Unregister. An Alert window is displayed. 5 Select the Force Unregistration check box. 6 Click Send Command to send the unregister command. NOTE: • Force unregister option can be used to remove the device when there is no communication between the server and client.
3 Select the check box of the device. 4 From the More Actions drop-down menu, click Send Message. The Send Message window is displayed. 5 Enter the message. 6 Click Send. Activating the devices If a device is turned off or in the sleep mode, and you want to activate the device, then do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. 3 Select the check box of the device. 4 From the More Actions drop-down menu, click Wake On LAN.
The Device page is displayed. 2 Apply the filters to find the preferred device. For more information, see Searching a device by using filtersSearching a device using filters. The preferred device list is displayed. 3 Click any one of the displayed devices. The Device Details page is displayed. 4 Click System Info. The system information is displayed. Viewing device events To view and manage information on the system events pertaining to a device, do the following: 1 Click Devices.
Rename the thin client Use this page to change the host name of thin clients that run on Windows Embedded Standard, ThinLinux, and ThinOS operating systems. To change the host name, do the following: 1 On the Devices page, click the device. 2 From the More options drop-down list, select the Change Host Name option. 3 Enter the new host name when prompted. NOTE: Host name can only contain alphanumeric characters, and a hyphen.
Figure 8. Remote Shadow(VNC) The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3 Change the port number of the target thin client.(optional) 4 Click Connect to initiate a remote session to the target thin client. Tagging devices Wyse Management Suite enables you to identify a device or group of devices by using the Tag Device option. 1 Click Devices. The Device page is displayed.
Pulling Windows Embedded Standard or ThinLinux image Use the Wyse Management Suite to pull an operating system or BIOS from a thin client. To perform the Windows Embedded Standard or ThinLinux image pull operation: 1 Go to the Windows Embedded Standard or ThinLinux device page. 2 Select Pull OS Image option, from the More Actions drop-down list. 3 Enter or select the following details: • Name of Image—Provide a name for the image.
Figure 9. Pull OS image screen 4 Click Prepare for Image Pull. When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message is displayed on the client side. Click either of the following options: • Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep.
Requesting a log file To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following: 1 Go to the Devices page, and click a particular device. The device details are displayed. 2 Click the Device Log tab. 3 Click Request Log File. 4 After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs. Figure 10. Log file pull NOTE: • The device must be enabled to pull the log file.
• Average memory usage last minute.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the Wyse management console. Figure 11. Apps and data • Standard application policy—This policy allows you to install a single application package. • Advanced application policy—This policy allows you to install multiple application packages. • Image policy—This policy allows you to install the operating system.
Application policy Wyse Management Suite supports the following types of application inventories and application deployment policies: • Configuring thin client application inventory • Configuring Wyse Software thin client application inventory • Creating and deploying standard application policy to thin clients • Creating and deploying advanced application policy to thin clients • Creating and deploying standard application policy to Wyse Software Thin Clients • Creating and deploying advanced ap
Configuring Wyse Software thin client application inventory To configure the Wyse Software thin client inventory, do the following: 1 Click the Apps and Data tab. 2 In the left pane, go to App Inventory > Wyse Software Thin Client. 3 To add an application to the inventory, place the thin client application files in the \repository\softwareTcApps folder. Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically.
17 The application policy job can run: a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates one job to run at the date/time of the designated time zone. 18 To create the job, click Preview and schedules are displayed on the next page. 19 You can check the status of the job by navigating to the Jobs page.
The application policy job can run: a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 7 Click Preview and schedule on the next page to create the job. 8 You can check the status of the job by navigating to the Jobs page.
a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates one job to run at the date/time of the designated time zone. 18 To create the job, click Preview and schedules are displayed on the next page. 19 You can check the status of the job by navigating to the Jobs page.
k 7 Select the Skip write filter check check box to skip the write filter cycles. This option is applicable for Windows Embedded Standard operating system devices. Click Save. A message is displayed to allow administrators to schedule this policy on devices based on the group. Select Yes to schedule the application policy for devices immediately or at a scheduled date and time on the App Policy Job page. The application policy job can run: a Immediately—Server runs the job immediately.
3 To select a file, click Browse and navigate to the location where your file is located. 4 Enter the description for your file. 5 Select the check box if you want to override an existing file. 6 Click Upload. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To deploy a firmware to a device or a group of devices, go to the respective device or group configuration page.
Managing file repository This section allows you to view and manage the file repository inventories, such as wallpaper, logo, EULA text file, Windows wireless profile, and certificate files. To add a new file, do the following: 1 In the Apps & Data tab, under File Repository, click Inventory. 2 Click Add File. The Add File screen is displayed. 3 To select a file, click Browse and navigate to the location where your file is located.
6 Click Save and Publish. Click Jobs to check the status of configuration policy. You can click the number next to the status flag in the Details column to check devices with their status.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. 1 Click the Rules tab. 2 Select the Unmanaged Device Auto Assignment option. 3 Click the Add Rules tab. 4 Enter the Name and select the Destination group. 5 Click the Add Condition option and select the conditions for assigned rules. 6 Click Save. The rule is displayed in the unmanaged group list. This rule is applied automatically and the device is listed in the destination group.
7 From the drop-down menu, select a target device to apply Notification Target and the time duration to apply Notification Frequency. 8 Click Save. Editing an alert notification rule To edit a rule for alert notification, do the following: 1 Click the Rules tab. 2 Select the Alert Notification option. 3 Click Edit Rule. An Edit Rule window is displayed. 4 From the Rule drop-down list, select a rule. 5 Enter the Description. 6 From the Groups drop-down list, select a group.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 12. Jobs In this page you can see jobs based on the following filtering options: • Configuration Groups—From the drop-down menu, select the configuration group type. • Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
– Failed • Detail Status—From the drop-down menu, select the status in detail. The available options are: – 1 or more failed – 1 or more pending – 1 or more In progress – 1 or more cancelled – 1 or more completed • More Actions—From the drop-down menu, select the Sync BIOS Admin Password option.
4 – Others From the OS Type drop-down menu, select the operating system. The available options are: 5 • ThinOS • WES • Linux • Thin Linux • Wyse Software Thin Client From the Status drop-down menu, select the status of the job. The available options are: 6 • Scheduled • Running/In Progress • Completed • Cancelled • Failed From the Detail Status drop-down menu, select the status in detail.
5 Enter/select the following details: • Effective— Enter the starting and ending date. • Start between—Enter the starting and ending time. 6 • On day(s)—Select the days of the week. Click the Preview option to view the details of the scheduled job. 7 On the next page, click the Schedule option to initiate the job. Scheduling the device command job To schedule a device command job, do the following: 1 On the Jobs page, click Schedule device command job. The Device Command Job screen is displayed.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
• Access • Registration • Configuration • Remote Commands • Management • Compliance Searching an event or alert by using filters To search an event or alert by using filters, do the following: 1 Click Events. The Events page is displayed. 2 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an administrator.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: • Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. – A Global Administrator has access to all the Wyse Management Suite functions. – A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 15. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • Adding a new admin profile • Editing an admin profile • Deactivating an admin profile • Deleting an admin profile • Editing a user profile • Importing the CSV file Adding a new admin profile To add a new admin profile, do the following: 1 Click Users. 2 Click Administrator(s). 3 Click Add Admin. The New Admin User window is displayed.
NOTE: If you select the Administrator role as Viewer, the following administrative tasks are displayed: 2 Query Device ◦ Unregister Device ◦ Restart/Shutdown Device ◦ Change Group Assignment ◦ Remote Shadow ◦ Lock Device ◦ Wipe Device ◦ Send Message ◦ WOL Device In the Password section, do the following: a 7 ◦ b Click Save. Enter the custom password. To generate any random password, select the Generate random password radio button.
4 Click OK. Deleting an admin profile Admin must be deactivated before you delete them. To delete an admin, do the following: 1 Click Users. 2 Click Administrator(s). 3 Select the check box of a particular admin or admins which you want to delete. 4 Click Delete Admin(s). An Alert window is displayed. 5 Enter a reason for the deletion to enable the Delete link. 6 Click Delete. Editing a user profile To edit a user profile, do the following: 1 Click Users. 2 Click Unassigned Admins.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 16.
Adding the Active Directory server information To import Active Directory users on the Wyse Management Suite private cloud, do the following: 1 Log in to the Wyse Management Suite private cloud. 2 Navigate to Portal Admin > Console Settings > Active Directory (AD). 3 Click the Add AD Server Information link. 4 Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5 Click Save. 6 Click Import. 7 Enter the user name and password.
Configuring Active Directory Federation Services feature on public cloud To configure Active Directory Federation Services (ADFS) on a public cloud, do the following: 1 On the Portal Admin page, under Console Settings, click Active Directory (AD). 2 Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse Management Suite xml files, hover the mouse over the information (i) icon.
Select the preferred notification type such as, Critical, Warning, or Info for the following alerts: • Device health alert • Device not checked in Creating an Application Programming Interface-API accounts This section allows you to create secured Application Programming Interface (API) accounts. This service provides the ability to create special accounts. To configure the external application service, do the following: 1 Log in to the Wyse Management Suite portal and click the Portal Admin tab.
NOTE: • a When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the client. All the operations such as, Apps and Data, Image Pull/Push is successful. If certificate is not present in the client, the Wyse Management Suite server provides one generic audit event message Failed to Validate Certificate Authority under Events page. All the operations such as, Apps and Data, Image Pull/Push is not successful.
Figure 17. Generate report 1 Go to Portal Admin > Reports. 2 Click the Generate Report option. The Generate Report window is displayed. 3 From the Type drop-down list, select the type of the report. Figure 18. Types of report 4 From the Groups drop-down list, select the group. 5 Select the delimiter. 6 Click Save.
Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations. To enable multi tenant accounts, do the following: 1 Log in to the Wyse Management Suite portal and click the Portal Admin tab.
Importing licenses from Wyse Management Suite Public Cloud To import licenses from Wyse Management Suite Public Cloud to Wyse Management Suite Private Cloud, do the following: 1 Log in to Wyse Management Suite Private Cloud console. 2 Go to Portal Administration > Accounts > Subscription.
8 Import the exported license key to the Private Cloud. NOTE: The license cannot be imported if it has insufficient thin client seats to manage the number of devices currently being managed in the Private Cloud. In this case repeat steps 3–8 to allocate the thin client seats. Managing system setup This section provides the information about the following: 1 Log in to the Wyse Management Suite portal and click the Portal Admin tab. 2 Click Setup under Systems.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • Installing Wyse Easy Setup • Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites • A minimum free disk space of 100 MB • A minimum RAM disk size of 100 MB • Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) • Microsoft .Net Framework 4.5 and above • Wyse Device Agent version 14.0.0.
NOTE: • If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied. • If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite are discarded. The local configurations deployed using the Wyse Easy Setup administrator shell are applied.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Table 280. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed. Data Type—String NOTE: Do not use https:// in the server URL, or the thin client will not register under Wyse Management Suite.
URL/Tag Description NOTE: MQTT is optional for the latest version of Wyse Management Suite. To register your devices in Wyse Management Suite public cloud, the device should point to the PNS (MQTT) servers in public cloud. For example, US1—us1-pns.wysemanagementsuite.com EU1—eu1-pns.wysemanagementsuite.com Record Name—_WMS_CAVALIDATION Record FQDN—_WMS_CAVALIDATION._tcp.
14 Teradici device management The Teradici device management section provides the information about managing and discovering the teradici divices. The teradici management console uses SDK’s to support management, configuration for tera devices. This is applicable only for Wyse Management Suite private cloud with pro license type. For more information on Teradici configuration policies, see Editing Teradici policy settings.
Discovery Method Low Security Manual discovery initiated by the Certificate not required MC Medium Security High Security Not applicable Not applicable Manual discovery from the client 1 Go to, https://. 2 Accept the certificate warning message. 3 Enter the administrator password (default password is Administrator) and login. 4 Go to, upload > certificate. Select the Cert.pemfile from the default path and click Upload. 5 Go to Configuration > Management.
10 Select PCoIP Endpoint as the Option class, and then click Add. 11 In the Option Type dialog, enter the name as EBM X.509 SHA-256 fingerprint, data type as String, code as 11, and the description as EBM X.509 SHA-256 fingerprint, and then click OK. 12 Expand the DHCP scope to which you want to apply the options. 13 Right-click the Scope Options, and then select Configure Options. 14 Click the Advanced tab, and then select the PCoIP Endpoint vendor class. 15 Select the 011 EBM X.
5 Browse the certificate, and the click View. 6 Copy the SHA-256 fingerprint. CIFS use case scenarios The following use cases are supported in Wyse Management Suite: • When you select Wyse Management Suite as Setup Type while installing Wyse Management Suite private cloud. – CIFS configuration page is displayed. This page is required as we need to configure the shared folder. NOTE: The Configure CIFS User Credentials option is disabled by default.
15 Troubleshooting Wyse Management Suite Table 283. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the WMS launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Issue Workaround When the agent registers with http, Wyse Management Suite sends the https URL and all the new agents switch to https. Agents 12.x does not have this behavior since the agent does not understand the switching login. No Supported sub Auth types error is displayed when you try to launch VNC session from Wyse Management Suite server after disabling the VNC User required password option. Launch the VNC with VNC User required password option.
Issue Workaround You cannot perform RAW imaging using RSP through Wyse Management Suite. To perform ThinLinux RAW imaging through Wyse Management Suite: 1 2 3 4 5 Create an FTP location. Copy the RAW image to the FTP location. Copy the RAW image file again from the Wyse Management Suite Repository. Create a Standard App policy with RAW image by providing the FTP location, user name, and password as install parameters. Schedule a policy job.
Issue Workaround Mongo, Maria and Tomcat services are stopped after restarting the Wyse Management Suite server. Windows defender service deletes the Wyse Management Suite related files. Check the defender service logs if any deleted files. Retrieve the deleted files. VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service packs and updates. Ensure that the Windows update is not in-progress while installing the Wyse Management Suite.
A Installing or upgrading Wyse Device Agent This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite.
4 In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface. 5 From the Region drop-down list, select the region of the Wyse Management Suite public cloud server. After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse Management Suite console.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 284.
Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Procloud edition Delegated administration Not supported Supported Supported Dynamic group creation and assignment based on device attributes Not supported Supported Supported Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Figure 19. Wireless Profiles Password Editor 3 Click Browse and select the location to save the new XML profile. 4 Click the Export WIFI Profiles option. The current wireless profile is exported to the Profiles tab. The current wireless connection password is populated in the Password tab. 5 Edit the password and click the Change Password option. Changed password is encrypted and saved to the XML profile. 6 On the server side of Wyse Management Suite console, click App & Data tab.
D Create and configure DHCP option tags To create a DHCP option tag, do the following: 1 Open the Server Manager. 2 Go to Tools, and click DHCP option. 3 Go to FQDN > IPv4 and right-click IPv4. Figure 20. DHCP 4 Click Set Predefined Options. The Predefined Options and Values window is displayed. 5 From the Option class drop-down list, select the DHCP Standard Option value.
Figure 21. Predefined Options and Values 6 Click Add. The Option Type window is displayed. Figure 22. Option Type The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags • To create the 165 Wyse Management Suite server URL option tag, do the following: a Enter the following values, and click OK.
– Description—WMS_Server b Enter the following value, and then click OK. String—WMS FQDN For example, WMSServerName.YourDomain.Com:443 Figure 23. 165 Wyse Management Suite server URL option tag • To create the 166 MQTT server URL option tag, do the following: a Enter the following values, and click OK. – Name—MQTT – Data type—String – Code—166 – Description—MQTT Server b Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 24. 166 Wyse Management Suite server URL option tag • To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: a Enter the following values, and click OK. – Name—CA Validation – Data type—String – Code—167 – Description—CA Validation b Enter the following values, and click OK.
Figure 25. 167 Wyse Management Suite server URL option tag • To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: a Enter the following values, and click OK. – Name—Group Token – Data type—String – Code—199 – Description—Group Token b Enter the following values, and click OK.
Figure 26.
E Create and configure DNS SRV records To create a DNS SRV record, do the following: 1 Open the Server Manager. 2 Go to Tools, and click DNS option. 3 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 27. DNS manager 4 Click Other New Records. The Resource Record Type window is displayed.
Figure 28. Resource Record Type a 216 To create Wyse Management Suite server record, enter the following details and click OK.
Figure 29. _WMS_MGMT service b To create MQTT server record, enter the following values, and then click ÓK.
Figure 30. _WMS_MQTT service 6 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7 Click Other New Records.
Figure 31. Resource Record Type a To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 32. _WMS_GROUPTOKEN record name b 220 To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 33.
F Steps to change the host name to IP address Steps to change the host name to IP address when host name resolution fails, to the following: 1 Open the DOS prompt in elevated Admin mode 2 Change the directory to C:\Program Files\DELL\WMS\MongoDB\bin. 3 Enter the command, mongo localhost -username stratus -p --authenticationDatabase admin Output—MongoDB shell version v3.4.10 4 Enter the password. Output— • 5 connecting to: mongodb://127.0.0.1:27017/localhost • MongoDB server version: 3.4.