Install Guide

NOTE: By default Wyse Management Suite installs self-signed certificates. CA validation must be disabled for
devices to communicate with the Wyse Management Suite server.
Error while sending commands to the device
Problem: Not able to send commands such as package update, reboot to device and so on.
Workaround:
• Ensure that the Dell WMS: MQTT broker service is running on the Wyse Management Suite server.
• Check if port 1883 is open.
• Ensure that the device is not shutdown or in sleep state before sending a command.
32 Troubleshooting Wyse Management Suite