Dell Wyse Management Suite Version 1.3.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 -2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction to Wyse Management Suite........................................................................................................9 Editions................................................................................................................................................................................9 What is new in this release?............................................................................................................................................
Configuring Wyse 7040 thin client BIOS settings...................................................................................................81 Configuring device information................................................................................................................................ 83 Configuring Wyse Easy Setup settings................................................................................................................... 83 Configuring VNC settings......................
Configuring system personalization....................................................................................................................... 125 Configuring desktop experience............................................................................................................................. 128 Configuring network settings..................................................................................................................................
Requesting a log file....................................................................................................................................................... 158 Troubleshooting your device......................................................................................................................................... 159 6 Apps and data............................................................................................................................................
Importing the CSV file....................................................................................................................................................182 11 Portal administration................................................................................................................................. 183 Adding the Active Directory server information.........................................................................................................
Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients..........................................................207 B Wyse Management Suite feature matrix....................................................................................................208 C Wireless profiles password editor............................................................................................................... 210 Configuring windows wireless profile................................................
1 Introduction to Wyse Management Suite Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, managefrom-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown.
What is new in this release? Supports managing license orders for public cloud.
2 Getting started with Wyse Management Suite This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.
Prerequisites to deploy Wyse Management Suite on private cloud Table 1.
• The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them. • The Devices page enables you to view and manage devices, device types, and device-specific configurations.
installation. With an advanced application policy, multiple application packages can be installed with only two reboots. This feature is available only in the Pro edition. Advanced application policies also support execution of pre-and-post installation scripts that may be needed to install a particular application. You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1.
The alerts summary is displayed. 2 Click View All Alerts. The Events page is displayed with list of all the alerts. View the list of events The Events section displays the summary of events that have occurred in the last few days. To view the detailed list of all the events, do the following: 1 Click Dashboard. The events summary is displayed. 2 Click View All Events. The Events page is displayed with list of all the events.
Change your password To change your password, do the following: 1 On the upper-right corner of the Dashboard page, click the login drop-down menu. 2 Click Change Password. The Change Password window is displayed. 3 Enter the current password. 4 Enter the new password. 5 Reenter the new password for confirmation. 6 Click Change Password. Log out To log out from the management console, do the following: 1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
4 Managing groups and configurations The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policies and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. Figure 2.
NOTE: • When you modify the lower-level policies, a bullet symbol is displayed next to the policy. This symbol indicates that the policy is an override to a higher-level policy. For example, System Personalization, Networking, Security, and so on. • When you modify policies, an asterisk (*) is displayed next to the policy. This symbol indicates that there are unsaved or unpublished changes. To review these changes before publishing them, click the View pending changes link.
Edit a group To edit a group, do the following: 1 On the Groups & Configs page, click the 2 In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description. icon. 3 In the Registration tab, edit the group token. NOTE: The devices can be registered to a group by entering the group token which is available on the device registration screen. 4 Click Save. Remove a group As an administrator, you can remove a group from the group hierarchy.
Configure a group level policy To configure a group level policy or multilevel group polices, do the following: 1 In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies. 2 From the drop-down menu, select the device type you want to configure. The policy settings of the device type are displayed. 3 Select a policy setting and then click Configure this item. 4 Click Save and Publish.
Figure 3. ThinOS—Wizard mode • Setup Security • Setup Keyboard and Display • Setup Visual Experience • Setup Timezone • Setup General Settings • Setup Broker • Click Next to go to policy settings. • Click Back to view the previous policy settings. • Click Cancel to go back to the Groups & Configs page. • Click Save & Publish to save the changes. • Click Continue to go to ThinOS advanced configuration mode.
Option Description • Low—All settings are enabled on the local client. Show Display Settings (8.5+) Select this option to configure the display settings. From the dropdown menu, select a group to set the configuration access. Allow lock down Select this option to save the privilege level to the device so that the privilege level is also used when there is no network connection or when the configuration could not be fetched from the server. This is applicable is the privilege level is high.
Option Description Auto detect monitors (8.5+) Select the check box to detect the total number of monitors connected to the system. NOTE: If you select both the Auto detect monitors (8.5+) and Enable Dual Monitor option, then the configuration settings remain the same for both the single and dual monitor setup. Configuring visual experience Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session functionality. Table 5.
Configuring timezone Use this page to configure the thin client settings, such as time servers, and time zone. Table 7. Timezone Option Description Manually Set Time Zone Select this option to override the system preference menu of the device with the time zone settings. Date Format (8.5+) Select the required date format. Time Format (8.5+) Select the required time format. Time Servers Enter the list of time servers to synchronize local time separated by a semicolon.
Table 10. Configuring local resources Option Description Map SmartCards Select this option to redirect the smart cards into the remote session. Enable USB Redirection Select this option to enable USB redirection on the devices. From the drop-down menu, select your preferred option. Exclude disk devices Select this option to exclude the disk devices. Exclude audio devices Select this option to exclude the audio devices. Exclude printer devices Select this option to exclude the printer devices.
ThinOS—Advanced mode Use this page to configure the advanced policy settings for the ThinOS devices. To configure the advanced policy settings, do the following: 1 Select Advanced Configuration as the mode of configuration. 2 The following are the available policy settings on the ThinOS page. Figure 4. ThinOS—Advanced mode • Device Configuration • Advanced Device Configuration • Remote Connection (Legacy) • Remote Connection (8.5+) • Printers (8.5+) • Network Settings (8.
Table 13. Configuring keyboard options Option Description Load the language file Select this option to install the language files on ThinOS devices. System Language Select this option to set the language for the system. From the drop-down list, select your preferred option. Locale file name Select this option to select the certificate to install on the device. From the drop-down list, select the certificates added in the file repository.
Option Description • Microphone Volume Mutes system beep Select the option to set microphone volume levels. From the dropdown list, select one of the following option: • • • High Middle Low Microphone Mute Select this option to mute the microphone. Disable Audio over display port Select this option to disable the audio over the display port. Microphone boost From the drop-down list, select the preferred option.
Configuring general settings Use General Settings page to configure the ThinOS thin client settings, such as sign-on settings, and time zone. Table 18. Configuring sign-on settings Option Description Default user name Enter the default user name for the local sign-on screen. Default Password Enter the default password for the local sign-on screen. Domain Name Enter the default domain name for the local sign-on screen.
Configuring security settings Use the Security Settings page to configure the ThinOS thin client security settings, such as sign on settings, privilege settings, the G-key reset, and so on. Table 20. Configuring sign on settings Option Description Require domain login From the Require domain login drop-down menu, select the preferred option. Disable guest user Select the check box to disable the local guest user account.
Table 23. Configuring general settings Option Description Enable the Gkey reset Select this option to reset the factory settings of the device. While restarting the system, press the G key to reset the factory settings. Enable Trace Select this option to trace the files. This parameter enables the ICA or RDP trace mode and the trace file is created in the directory. Remove Certificate (8.5+) Select this option to remove the certificate. Delete Certificate (8.
Option Description Query user timeout Enter the total amount of time in seconds to accept or reject the shadowing session. The range is 10–600 seconds. Promt user on end Select the check box to notify the end of a remote shadowing session. View only Select the check box to disable the keyboard or mouse events on the system during a shadowing session. Force 8–bit Select this option to configure the display settings. Select the check box to use 8–bit per pixel. Table 26.
Option Description Win + L Press the Win+L keys to lock the system. Alt-Tab Press the Alt-Tab keys to lock the system. Configuring display settings Use the Display Settings page to configure the ThinOS thin client monitor display settings, such as resolution, rotation, color depth, and dual monitor. Table 28. Configuring monitor display settings Option Description Enable Dual Monitor Select the check box to enable dual monitor functionality.
Table 30. Configuring secondary monitor settings Option Description Monitor Resolution (8.5+) Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution for your monitor. Monitor Rotation (8.5+) Select this option to define the direction—Left, Right, or None—to enable the rotation. From the drop-down menu, select the appropriate rotation direction. Monitor Refresh Rate (8.5+) Select this option to set the refresh rate for your monitor.
Option Description NOTE: When you select the Enable wallpaper option, the wallpaper file and wallpaper layout is displayed. Company Logo Displays the logo on the device login screen. When you select this check box, the Logo File drop-down menu is displayed. You can upload the logo file from the file repository inventory. EULA at login Displays the end-user license agreement at each login. When you select this check box, the EULA file drop-down menu is displayed.
Option Description • Restart the system automatically. Schedule shutdown or reboot settings Use the Schedule Shutdown/Reboot (8.5+) page to configure a scheduled restart or shutdown for ThinOS 8.5 and later version devices. Table 34. Schedule shut down or reboot Option Description Scheduled Reboot Select the check box to specify the time or day to schedule a system restart. Scheduled Shutdown Select the check box to specify the time or day to schedule a system shutdown.
Table 37. Configuring security settings Option Description Admin Setup Lockout Select this option to prevent others from entering the setup when an admin password is set. Table 38. Configuring administrator password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Admin Password Enter the new BIOS administrator password. This option is available only if you select the Enable Admin Password check box. Table 39.
Table 42. Reboot schedule Option Description Reboot Option Some BIOS settings requires the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time. • Do not reboot—The system does not restarts.
Option Description 2 From the Firmware to auto-deploy drop-down menu, select a firmware version. The list of platform types and the number of firmware versions currently uploaded to the File Repository Inventory page are displayed. Configuring device settings Use the Device Settings page to configure the mouse, keyboard, monitor, time zone, printers, audio, and network settings for ThinOS 8.6 and later versions. Table 44.
Configuring global INI settings Use the Global INI settings page to configure global INI settings for ThinOS 8.5 and later version devices. Table 45. Configuring global INI settings Option Description Global INI From the drop-down list, select your preferred option. A global.ini file contains the global parameters for all the devices. The parameters can be existing wnos.ini or a newly created .INI file which is uploaded to the file repository.
Option Description • • • • • None Citrix Microsoft vWorkspace VMware NOTE: ThinOS Lite/Xenith devices support the Citrix broker connection. Manually define direct RDP connections Select this option to define the RDP connections manually. When you select this option, the Direct Connections (RDP) box is displayed. Broker Server Enter the broker server host name or IP address.
Option Description Color depth Select this option to set the color depth. From the drop-down list, select the color depth for remote login. Session Window Behavior Select this option to set the session window behavior. From the drop-down list, select whether the remote connection should be started in the window mode or full screen mode. NOTE: The Zero launchpad mode only supports full screen sessions and the window mode is launched on a single screen. The full screen spans between both the monitors.
Table 51. Configuring HDX protocol settings Option Description Improve KB over high latency From the drop-down list, select the preferred option that improves KB over high latency. Improve Mouse over high latency From the drop-down list, select the preferred option that improves mouse over high latency. Auto-connect From the drop-down list, select and enable the preferred option to connect the remote connection automatically.
Table 53. Configuring additional settings Option Description Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a number from 128 to 1024. 4 pixel Aligned Session Width Select this option to enable the 4-pixel aligned session width. Automatically reconnect sessions at logon? Select this option to enable the thin client to automatically reconnect the session at login. This option is applicable only for Citrix.
Option Description Enable USB Redirection Select this option to redirect the USB drives to the remote session. From the drop-down list, select your preferred option. If Exclude some devices option is selected, you can exclude the following devices from the session: • • • • Exclude disk devices Exclude audio devices Exclude printer devices Exclude video devices Display on desktop (8.6+) From the drop-down list, select your preferred option.
Table 56. USB redirection settings Option Description Force Redirect Enter the force redirect device ID. Force Local Enter the force local device ID. Redirect Type From the drop-down list, select the redirection type. NOTE: If PCoIP or Blast connection type is selected, then do not select any value. Interface Redirect Select this option to enable the interface redirection option.
Table 59. Configuring imprivata settings Option Description Imprivata OneSign Server Enter the host name or the IP address with optional TCP port number or URLs of the imprivata OneSign server. Kiosk Mode Select this option to enable the kiosk mode. If enabled, then different OneSign user can unlock the client desktop. Enable Windows Authentication Select this option to enable Windows authentication. If enabled, the OneSign sign fails. Sign in to the predefined broker with Windows credentials.
Table 61. Configuring SecureMatrix settings Option Description Secure Matrix Server Enter the secure matrix server details. You can manage admin access, enforce password policies, and add multifactor authentication for an extra layer of security. Table 62. Configuring HealthCast settings Option Description HealthCast Server Enter the name of the HealthCast server. You can use single signon authentication with Web or desktop applications. The server authenticates the user information.
Option Description Use recommended settings for settings Select this option to configure the recommended settings. For more information, hover the mouse on the Information (i) icon. Automatically reconnect from button Select this option to enable the thin client to automatically reconnect the session from the button menu. Sessions to connect automatically Select this option to automatically connect to the session. RequestIconDataCount Enter the number of icons. The icons are 32–bit color icons.
Option Description Session Window Behavior Select this option to define whether the remote connection should be launched in a full screen mode. Select either Full Screen or Window mode. NOTE: Zero launchpad mode only supports full screen sessions. Window mode starts on a single screen while the full screen session spans across both monitors. Session Reliability Select this option to enable the ICA session reliability.
Configuring VMware settings Use the VMware Settings page to configure the VDI global settings for PCoIP connections on ThinOS 8.5 and later version devices. Table 69. Basic settings Option Description USB Redirection Technology Select this option to enable USB redirection. USB redirection is a technology that allows you to access the USB devices that are connected to the thin client from within a remote desktop or application.
Configuring Microsoft RDP connection settings Use the Microsoft RDP Settings page to configure the Microsoft RDP connection settings for ThinOS 8.5 and later version devices. Table 71. Configuring basic settings Option Description Enable NLA Select this option to enable Network Level Authentication. User authentication is required to establish a connection with the server. Enable Recording Select this option to enable recording. Table 72.
Option Description Enable RDP H.264 Select this option to enable the H.264 encoding process for the RDP connections. Configuring vWorksapce broker connection settings Use the vWorksapce Broker connection settings page to configure the vWorksapce broker connection settings for ThinOS 8.5 and later version devices. Table 74. Configuring basic settings Option Description Broker Server Enter the broker server host name or IP address. NOTE: You must specify between HTTP:// or HTTPS://.
Configuring direct RDP connection settings Use the Direct RDP Connection settings page to configure the RDP connections which can be accessed ThinOS 8.5 and later version devices. Table 76. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Host Name or IP Address Enter the host name or IP address of the connection.
Option Description • • Play Locally Play on remote RDP Audio Recording Select this option to record the audio remotely. Default color depth for the connections Select this option to define the screen color depth of the connection. Table 79. Configuring advanced settings Option Description Connection Display Select this option to set the screen resolution on the remote desktop. Turn Compression off Select this option to compress the files and to reduce the time required to download the files.
Configuring direct ICA connection settings Use the Direct ICA Connection settings page to configure the ICA connections which can be accessed on the ThinOS 8.5 and later version devises. Table 81. Configuring basic settings Option Description Connection Name Enter the name of the connection with a maximum of 38 characters. User Name Enter the user name for the application login. Password Enter the password for the application login. NOTE: The password is not encrypted.
Table 84. Configuring logon settings Option Description Logon Mode Select this option to select the log in mode. Start Command Application Enter the start command application. Start Command Working Directory Enter the start command working directory. Table 85. Configuring session settings Option Description Audio Quality Select this option to set the audio quality. Alternate address via firewall Select this option to enable an alternate address through the firewall.
Option Description • • Local Printer LPD printer SMB printer From the drop-down menu select the local printer connection. Table 88. Configuring printer settings Option Description Name Enter the name of the shared printer. LocalName This option is applicable only for LPD printer. Enter the name of the printer. Host This option is applicable only for local LPD printer. Enter the IP address of the LPD service host. Queue This option is applicable only for LPD printer.
Option Description The Prefer Band configuration is used to set the priority of wireless connection band, and to select the 2.4G or 5G access point to connect. The default value is Do not prefer any band. DisableN Select the check box to disable the 802.11n mode. Disable WLAN Select this option to disable the wireless functionality. From the drop-down menu, select the preferred option.
Table 92. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise Option Description EAP Type From the drop-down menu, select your preferred option. FAST Type This option is applicable only for EAP-FAST[8.3]. From the dropdown menu, select your preferred option. LEAP user name This option is applicable only for EAP-LEAP. Enter the leap user name in the provided field. LEAP Password This option is applicable only for EAP-LEAP. Enter the leap password in the provided field.
Configuring LAN connections Use the LAN Connections (8.6+) page to configure the LAN connections for ThinOS 8.6 and later version devices. Table 93. Configuring IEEE 802.1X settings Option Description Network Type From the drop-down list, select the preferred option. The system automatically restarts and the changes to network type are applied. Ethernet Speed From the drop-down list, select the preferred option. The selected option is stored in the non-volatile memory.
Option Description Server Check Select the check box to check the sever connection. This option is applicable only for EAP-TLS and EAP-PEAP. Server Name Enter the server name. This option is applicable only for EAP-TLS and EAP-PEAP. Client Certificate Filename Enter the client certificate file name. This option is applicable only for EAP-TLS. PrivateKey Client Certificate Password Enter the private key client certificate password in the provided field. This option is applicable only for EAP-TLS.
Option Description State Enter the state name. Location Enter the location name. Organization Enter the organization name. Organization Unit Enter the organization unit name. Common Name Enter the common name such as, $TN.dellwyse.com. You can use the terminal name as part of the common name. Email Enter the e-mail address. Key Usage Select the preferred key usage option. Key Length From the drop-down list, select the key length of the client certificate in bits.
Option Description protocol with Global, Http, Https, and Socks5 drop-down list, then enter the Server Name, User Name, Password. To check if the password is encrypted or not, select the Encrypt option. Edit the Windows Embedded Standard policy settings To edit the Windows Embedded Standard (WES) policy settings, do the following: 1 Click Groups & Configs. The Groups & Configs page is displayed. 2 Click the Edit Policies drop-down menu. 3 Click WES. The WES page is displayed.
Option Description • • • Monitor Resolution (Secondary)—Select this option to set the resolution for your monitor. From the drop-down menu, select the appropriate resolution that suits your monitor type. Display Identifier (Secondary)—Select this option to set an identifier for your monitor. From the drop-down menu, select an appropriate monitor identification number. Monitor Rotation (Secondary)– Select this option to set an orientation options for your monitor.
Option Description • Medium Short • Medium Long • Long Keyboard Repeat Rate Select this option to set the repeat rate for the keyboard, which is the speed at which the key input repeats itself when you press and hold down the key on your keyboard. Menu Access Select this option to enable the menu access keys on your keyboard. Table 98. Configuring keyboard options Option Description Language Select this option to choose one or more input languages for your keyboard.
Option Description keyboard settings, MS Gina Keyboard layout is displayed on the Windows login screen. You can change or select desired language and keyboard layout from the Windows login screen. NOTE: The Windows login screen is displayed when the auto logon setting is disabled. To Apply MS Gina Keyboard Layout settings from the Wyse Management Suite server, you must disable and enable the Write Filter option. The Windows system restarts twice.
Option Description Snap Mouse Pointer Select this option to automatically move the mouse pointer to the default button in a dialog box. Scroll Lines Select this option to define the number of lines scrolled at a time using vertical scrolling on your mouse. Table 100. Configuring time zone options Option Description Time Servers (NTP Servers) Select this option to view the time servers to enable local time synchronization. Enter the NTP servers separated by commas.
Configuring network settings Use this page to configure the network settings for the Windows Embedded Standard devices. Table 103. Configuring network settings Option Description Radio State Select this option to enable the wireless radio state. NOTE: This option is similar to turning the device ON or OFF. Windows Wireless Profiles Select this option to set a Windows wireless profile. From the dropdown menu, select your preferred Windows wireless profile.
Option Description Disable Imaging Device Access Select this option to disable the device access for all users. Disable Printer Device Access Select this option to disable the printer access for all users. Disable Smart Card Reader Device Access Select this option to disable the smart card reader device access for all users. Disable Media Device Access Select this option to disable the USB media device access for all users. Table 106.
Option Description • Off • Generic • VMware View • Citrix • Internet Explorer • RDP Table 110. Configuring power settings Option Description Device Power Plan Select this option to choose a power plan for your device. From the drop-down menu, select either of the following options: • Balanced • Power Saver Table 111. Configuring power settings on battery Option Description Device Sleep Plan Select this option to set the time after which your device goes to sleep mode.
Table 114. Configuring clock settings Option Description Clock1 Select this option to configure Clock 1 on your device. After you enable Clock1, set the Display Name for the clock. From the drop-down menu, select the Time Zone for Clock 1. Clock2 Select this option to configure Clock 2 on your device. After you enable Clock 2, set the Display Name for the clock. From the drop-down menu, select the Time Zone for Clock 2.
Option Description • Better Appearance 32–Bit Auto Reconnect Select this option to automatically restore the connection, if the connection is dropped. Audio Quality Select this option to choose the audio quality for the Citrix connection.
Table 118. Advanced settings Option Description Disable Full Screen Pop-up Select this option to disable the full screen pop-up warning. Logon—Connect to Active and Disconnected Sessions Select this option to connect to the active and disconnected sessions after you log in. Menu—Connect to Active and Disconnected Sessions Select this option to connect to active and disconnected sessions. Reconnect from Menu Select this option to reconnect to the existing sessions from the client menu. Table 119.
Option Description Username Select this option to define a user name for the VMware connection, if single sign-on is disabled. Password Select this option to define a password for the VMware connection, if single sign-on is disabled. Domain Name Select this option to define a domain name for the VMware connection. Security Mode Select this option to specify the client connectivity if it cannot verify a secure connection to the server.
Table 122. Configuring RD gateway Option Description Use RD Gateway settings Select this option to configure the settings for RD Gateway. After you enable the option, enter the RD Server name for the gateway.
Option Description Persistent Bitmap Caching Select this option to enable persistent bitmap caching for the connection. Desktop Composition Select this option to enable the desktop composition for the connection. Disable Cursor Setting Select this option to disable the cursor setting for the connection. Show Window Contents While Dragging Select this option to display the window contents while dragging the window.
Configuring remote connection settings—Browser Use this page to configure the browser connection settings, such as IE proxy and favorites, for the Windows Embedded Standard devices. Table 126. Basic settings Option Description Connection Name Select this option to define a name to identify the connection. Auto Launch Connection On Logon Select this option to enable the connection to automatically start after you log in. URL Select this option to specify the default URL for the browser.
Option Description Public Firewall Select this option to enable the public firewall. Table 130. Aero—valid for Windows Embedded Standard 7 Option Description Aero Select this option to enable the Aero feature for the browser. NOTE: This feature is available only for Windows Embedded Standard 7 Configuring Latitude mobile thin client BIOS settings Use this page to define the BIOS settings of Latitude mobile thin clients. Table 131.
Table 134. Configuring security settings Option Description Admin Setup Lockout Select this check box to prevent users from entering Setup when the admin password is set. Table 135. Admin password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately. Admin Password Enter the new BIOS admin password. This option is available only if you select the Enable Admin Password check box.
Option Description Speaker Select this check box to enable the speakers. Table 140. Configuring security settings Option Description Admin Setup Lockout Select this check box to prevent users from entering Setup when the Admin password is set. Table 141. Configuring administrator password settings Option Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately.
Table 145. Configuring power management settings Option Description Wake on AC From the drop-down list, select an option to specify how the system must behave when AC power is restored after an AC power loss. The available options are: Wake On LAN • Off • Last • On From the drop-down list, select an option to allow the thin client to power up from the off state. You can trigger a thin client to power up from the off state by using a LAN signal or a wireless LAN signal.
Table 148. Configuring peripherals Option Description Mouse Enables the user to access the mouse option in the control panel. Keyboard Enables the user to access the keyboard option in the control panel. Table 149. Configuring Kiosk mode Option Description Kiosk Mode Select this option to replace the default Windows desktop with the Wyse easy setup desktop, Wyse easy setup remote connections, and Wyse easy setup applications. Applications Enter the details to register a new application.
Option Description Network Enables the user to view the network option on the Wyse Easy Setup shell or custom desktop. Touch Keyboard Enables the user to view the touch keyboard on the Wyse Easy Setup shell or custom desktop. Table 152. Configuring Start menu Option Description Allow Shutdown Enables the user to shut down the system on the Wyse Easy Setup shell or custom desktop. Allow Restart Enables the user to restart the system on the Wyse Easy Setup shell or custom desktop.
Option Description Password Enter the password. Account OU Enter the location of the organizational unit where the computer object should be created. Auto Login Select the check box to display the Windows login screen. Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise Use the BIOS settings page to configure the BIOS settings for Wyse 5070 thin client and Wyse 5070 Extended thin client with Windows 10 IoT Enterprise. Table 155.
Option Description NOTE: The USB keyboard and the mouse always work in the BIOS setup irrespective of this setting. Front port Top Select this option to enable the top USB port on the front of the thin client. Front port Top Medium Select this option to enable the top middle USB port on the front of the thin client. Front port Bottom Medium Select this option to enable the bottom middle USB port on the front of the thin client.
Table 160. Configuring auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day you want the system to turn on automatically. Table 161. Reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time.
Table 162. Configuring system personalization Option Description Monitor Resolution (Primary) Select this option to set the monitor resolution. From the dropdown menu, select your preferred monitor resolution. Monitor Rotation Select this option to define the orientation of the monitor. From the drop-down list, select either Vertical or Horizontal based on your preference. Enable Dual Monitor Select this option to enable the dual monitor functionality.
Configuring desktop experience Use the Desktop experience page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys. Table 163. Configuring desktop experience Option Description Desktop Wallpaper Select this option to change the default wallpaper. Wallpaper File Select this option to choose your preferred wallpaper. Images uploaded to the file repository are displayed. Wallpaper Layout Select this option to set the wallpaper Layout.
Option Description • • Enable Banner on Login window thinuser guest Select this option to configure a banner message in the login screen. The Banner Message option is displayed when you select the Enable Banner on Login window check box. Enter a customized text in the box displayed on the login screen. Root Password Enter the password if you want to change the root password. Admin Password Enter the password if you want to change the admin password.
Option Description The default value is Base-64. Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of the device can be performed when the G key is pressed during device boot-up. Install Certificates Select this option to choose the certificate which you want to install on the device. From the drop-down menu, select the certificates which are added in the file repository. Enable SSH Select this option to enable Secure Shell (SSH) on the device.
Option Description Firmware Root Path This root path is used to access the firmware images on the server. The directory name /wtx is appended to the root path entry before use. If the root path is not provided, /wyse is considered. Configuring other settings Use this page to configure the other options. Table 168. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot up when power is restored without waiting for the user to press the power button.
Option Description HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX Webcam. HDX Webcam Image Width Select this option to set the width of image request from the HDX Webcam. HDX Webcam Image Height Select this option to set the height of image request from the HDX Webcam. Audio Bandwidth Limit Select this option to set the bandwidth used for audio input.
Table 171. Configuring Citrix drive mapping Option Description Enable ICA Dynamic Drive Mapping Select this option to enable the Double ICA Dynamic Drive Mapping. If this option is disabled, you can add the individual drives for various drive types. As a result, only individual drives are redirected in to the ICA session. Table 172. Configuring VMware USB redirection Option Description Enable USB Redirection Select this option to enable VMware USB Redirection to all the devices.
Option Description Store Name Enter the store name of the Citrix server. This option is displayed when you select the connection type as Published Application or Storefront. Browsing Protocol Select this option to set a browsing protocol for the secure and non-secure connections. From the drop-down list, select either of the following options: • • http https Low Bandwidth Select this option to set the slow bandwidth optimization. Enable Sound Select this option to enable sound.
Table 174. Configuring remote connection VMware Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection On Logon Select this option to automatically launch the connection after you log in. VMWare Server Address Enter the hostname or the IP address of the VMware View server. VMWare Server Port Number Enter the port number of the host. Use Secure Connection (SSL) Select this option to use the SSL connection.
Option Description Auto Reconnect Select this option to enable the thin client to reconnect to the VMware session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Configuring remote connection settings—RDP Use this page to create an RDP broker connection. Table 175.
Option Description • Drive Type—Select any one of the following drive types: – USB Disk or Memory Stick – USB CD ROM – USB Floppy Use RD Gateway settings Select this option to use the RD gateway settings. The RD Server, and the Use Remote Desktop credentials for RD Gateway options are displayed. RD Server Select this option to specify the RD gateway host address. Use Remote Desktop Credentials for RD Gateway Select this option to use the remote desktop credentials for the RD gateway.
Configuring advanced settings Configurations can be applied to the Linux client device by providing the INI parameters in the Advanced option. Dell recommends that you do not include the INI parameters for policies which are already configured in other options. Password encoding and encryption are not applied to password parameters. Table 177. Configuring advanced settings Option Description No Global INI If selected, the global INI parameter from the file server is not downloaded.
Table 178. Configuring display settings Option Description Monitor Resolution—Primary Select this option to set the monitor resolution. From the dropdown menu, select your preferred monitor resolution. Monitor Rotation Select this option to define the orientation of the monitor. From the drop-down list, select either Vertical or Horizontal based on your preference. Enable Dual Monitor Select this option to enable the dual monitor functionality.
Option Description NOTE: • • Span Position Display is spanned. From the drop-down, select one of the options: • • • • Select number of monitors to be Supported. Windows Embedded Standard multi-monitor—No limitations. ThinLinux multi-monitor— Dell Wyse 5070 extended thin client supports multi-monitor functionality when more than four monitors are connected. Right Left Bottom Top From the drop-down list, select the number of monitors to be supported.
Option Description Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the NTP server to synchronize the time. Multiple servers are allowed, and the server names must be separated by commas. Table 184. Configuring audio settings Option Description Audio Volume Select this option to set the audio volume of the thin client. The range of the audio volume is 0–100. Audio Mute Select this option to set the thin client to mute mode.
Table 186. Configuring login experience Option Description Auto Login Select this option to enable the thin client to automatically log in without any user intervention. Enable Banner on Login window Select this option to configure a banner message in the login screen. Banner Message The Banner Message option is displayed when you select the Enable Banner on Login window check box. Enter a customized text in the box displayed on the login screen.
Table 189. Configuring SSH settings Option Description Enable SSH Select this option to enable Secure Shell (SSH) on the device. Allow “root” SSH login Select this option to enable the root SSH login. Table 190. Configuring VNC settings Option Description Enable VNC Server Select this option to enable the VNC Server. Require User to enter Password Select this option to set the VNC password. VNC Password Select this option to enter the VNC password.
Option Description Reset to factory defaults Select this option to set the device to the factory default condition after the imaging process. Allow base image downgrade Select this option to enable the base image downgrade. Configuring other settings Use this page to configure the other options. Table 192. Configuring other settings Option Description Auto Power-On Select this option to enable the system to boot when power is restored without waiting for the user to press the power button.
Option Description Enable Multimedia Redirection (MMR) Select this option to enable the Multimedia Redirection. Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA connections. HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX Webcam. HDX Webcam Image Width Select this option to set the width of image request from the HDX Webcam.
Table 195. Configuring Citrix Drive mapping settings Option Description Enable ICA Dynamic Drive Mapping Select this option to enable the ICA Dynamic Drive Mapping. If this option is disabled, you can add the individual drives for various drive types. As a result, only individual drives are redirected in to the ICA session. Map all drives to a single share name (WyseUSB) Select this option to redirect all the USB device contents in the ICA session under a single directory—Wyse USB. Table 196.
Option Description Browsing Protocol Select this option to set a browsing protocol for the secure and non-secure connections. From the drop-down list, select either of the following options: • • http https Low Bandwidth Select the check box for low bandwidth optimization. Enable Sound Select the check box to enable sound. SmartCard Login Select the check box to enable smart card login for ICA connection. Encryption Level Select this option to set an encryption level.
Table 198. Configuring remote connection settings—VMware Option Description Connection Name Select this option to enter a name to identify the connection. Auto Launch Connection On Logon Select this option to automatically launch the connection after you log in. VMWare Server Address Enter the hostname or the IP address of the VMware View server. VMWare Server Port Number Enter the port number of the host. Use Secure Connection (SSL) Select this option to use the SSL connection.
Option Description Disable Fullscreen Drop Down Menu Bar Select this option to disable the drop-down menu in the fullscreen mode. Automatically Launch This Desktop Select this option to specify the name of the published desktop to automatically launch upon successful connection. Auto Reconnect Select this option to enable the thin client to reconnect to the VMware session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt.
Option Description Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Map all drives to a single share name—WyseUSB Select this option to map all the devices to a single shared name— WyseUSB. Table 200. Configuring RD gateway settings Option Description Use RD Gateway settings Select this option to use the RD gateway settings.
Configuring advanced settings Configurations can be applied to the ThinLinux client device by providing the INI parameters in the Advanced option. Dell recommends that you do not include the INI parameters for policies which are already configured in other options. The password encoding and encryption are not applied for the password parameters. Table 202. Configuring advanced settings Option Description No Global INI If selected, the global INI parameter is not downloaded from the file server.
Table 206. Configure USB settings Option Description Enable USB Boot Support Select this check box to enable the USB boot setup. Allows you to boot any type of USB Mass Storage Devices. Enable Front USB Ports Select this check box to enable the device attached to this port. If you select this check box, the device is made available to the operating system also. However, if the USB port is disabled, the operating system cannot detect any device attached to this port.
Table 211. Configure auto-on settings Option Description Auto On From the drop-down list, set the time of day you want the system to turn on automatically. Table 212. Configure post behavior settings Option Description Numlock LED Select the check box to turn on the NumLock LED light when the systems restarts. Keyboard Errors Select the check box to display the keyboard related errors when the systems restarts.
Option Description • • • Disabled: The internal LAN is disabled and is not visible to the operating system if it does not have an IP address. Enabled: The internal LAN is enabled. Enabled w/PXE: The internal LAN is enabled with PXE boot. NOTE: Dell recommends not to disable the integrated NIC and integrated NIC 2. Parallel Port From the drop-down list, select the option to determine how the parallel port on the docking station operates. • • • • Disabled: Port is disabled.
Table 217. Configure security settings Option Description Enable UEFI Capsule Firmware Update Select the check box to update the BIOS through UEFI capsule firmware update. Enable admin Setup Lockout Select this check box to prevent others from entering the setup when an administrator password is set. Table 218. Configure power management settings Option Description Wake On LAN From the drop-down list, select an option to allow the thin client to power up from the OFF state.
Table 222. Configure auto-on settings Option Description Auto On Time From the drop-down list, set the time of the day that you want the system to turn on automatically. Table 223. Configure reboot schedule settings Option Description Reboot Option Some BIOS settings require the system to restart. From the dropdown list, select one of the following options: • • Reboot immediately—The system restarts immediately. Reboot later—Select the Reboot Hour and Reboot Minute to set the system restart time.
Option Description Query Interval Enter the query response interval in minutes, hours, days, or weeks. Query response interval is the maximum amount of time that can pass between the time the router sends a query and receives a response from the host. Time zone From the drop-down list, select the time zone of the system. Enable DayLight Savings Select the check box to enable the Daylight Saving Time (DST) feature.
Table 227. Configure video settings Option Description Minimum Image Quality Enables you to change the image quality and frame rate when network bandwidth is limited. Some use cases may require lowerquality images at a higher frame rate while others need higherquality images at a lower frame rate. In environments where the network bandwidth is constrained, select Reduced to enable higher frame rates. Select towards Perception-Free to enable higher image quality.
Configuring security settings Use the Security page to configure the security settings. Table 229. Upload certificate Option Description Certificates Select the required check box to upload the certificate. Clear the check box to delete an uploaded certificate. The list of certificates uploaded on the File Repository Inventory page is displayed. The certificates are deleted after you restart the device. You can only upload .pem files. Table 230.
Upgrading firmware settings Use the Firmware Upgrade page to upgrade the firmware settings. Table 233. Upgrading firmware settings Option Description Enable live upgrade Select this option to enable the live upgrade process. This feature allows you to download and apply the firmware immediately after downloading. The system automatically restarts and the changes to Enable live upgrade are applied. If you disable this feature, the firmware is downloaded to the system but not installed.
Option Description This option is applicable when the connection type is PCoIP Connection Server, and the session types are Basic or AutoLogon. Logon Username Enter the username of the client. The username must be a maximum of 128 characters. This option is applicable when the connection types are View Connection Server or PCoIP Connection Server, and the session type is Auto-Logon. Logon Password Enter the password of the client. The password must be a maximum of 128 characters.
Option Description OneSign Appliance Verification From the drop-down list, select the type of verification performed on the certificate provided by the OneSign appliance server. This option is applicable when the connection type is View Connection Server and the session type is Imprivata OneSign Direct To View Address Enter the address to use when you are unable to reach the OneSign server.
4 • Remote Connections Browser • Device Info • Wyse Easy Setup (2.0+) • VNC Settings • Domain Settings After configuring the policy settings, click Save and Publish. Configuring system personalization Use this page to configure the thin client display settings, such as resolution, color depth, dual monitor, time zone, mouse, and audio options for Wyse software devices. Table 237.
Option Description • Long Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard, which is the speed at which the key input repeats itself when you press and hold down the key on your keyboard. Menu Access Select this option to enable the menu access keys on your keyboard. MS Gina Keyboard Layout Select this option to view the Keyboard Selection screen on the Windows login screen.
Table 241. Configuring mouse pointer option Option Description Find Mouse Pointer Select this option, if you want to find the mouse pointer when it is not in motion. NOTE: You can press the Ctrl key on your keyboard to locate the mouse pointer when it is not in motion. Hide Mouse Pointer Select this option to hide the mouse pointer when it is stationary. NOTE: To locate the mouse pointer when it is stationary, press the Ctrl key.
Configuring desktop experience Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Wyse software devices. Table 246. Configuring desktop experience Option Description Desktop Wallpaper Select this option to set a wallpaper for your desktop. After you enable the desktop wallpaper option, do the following: • From the Wallpaper File drop-down list, select a wallpaper for your desktop.
Configuring security and lockdown settings Use this page to configure the security and lockdown settings. Table 248. Security and lockdown Option Description Install Certificates Select this option to view the certificates that are uploaded to the file repository. Disable USB Storage Device Access Select this option to enable or disable the USB mass storage device access for non-administrator users.
Table 251. Power settings on battery Option Description Device Sleep Plan (on battery) Select this option to set the time after which your device goes to sleep mode. From the drop-down menu, select a delay time. Dim Display (on battery) Select this option to set the time after which the display is dimmed. From the drop-down menu, select a delay time. Turn Off Display (on battery) Select this option to set the time after which the display is turned off. From the drop-down list, select a delay time.
Configuring remote connection settings—Citrix Use this page to configure the Citrix remote connection which can be accessed on the Wyse software thin client. Table 255. Configuring basic options Option Description Connection Name Select this option to set a name for connection identification. Auto Launch Connection On Logon Select this option to enable the connection to automatically start the session after you log in. Connection Type Select this option to set a connection type.
Option Description • User Key Combos Passthrough Off Select this option to specify a window to apply the Windows user key combinations. • Default User Key Combos Passthrough • On the local desktop • On the remote desktop • In full screen desktops only Table 256. Configuring application display settings Option Description Desktop Display Select this option to view the Citrix connection on your desktop. After you enable this option, specify the Desktop Folder Name for the connection.
Table 259. Configuring flash redirection Option Description Use Flash Remoting Select this option to render the flash content on the client device instead of the remote server. Enable Server-Side Content Fetching Select this option to download the content to the server and send it to the user device. Use Server HTTP Cookies Select this option to synchronize the client-side HTTP cookies with the server-side.
Option Description If you do not select the full screen mode, from the drop-down menu, select the Window Size. Display Fullscreen Drop Down Menu Bar Select this option to display the Fullscreen drop-down menu for your connection. Automatically Launch This Desktop Select this option to specify a published desktop to start upon a successful connection. Auto Reconnect Select this option to automatically reconnect, if the connection drops.
Option Description • Allow me to choose later From the RD Gateway Usage Method drop-down menu, select any of the following ways to use a remote desktop server: Remote Desktop Gateway KDC Proxy • Do not use RD Gateway server—All IP addresses • Use RD Gateway server settings • Use RD Gateway server settings for Non-Local IP addresses only • Use default settings • Local IP addresses only Select this option to configure the settings for KDC proxy.
Option Description Enable Compression Select this option to automatically compress the files to reduce the size of the files and to reduce the amount of time to download the files. Enable Video Playback Select this option to redirect the audio of the remote computer in a remote session, and provides an improved experience for video playback. Enable Workspace Reconnect Select this option to reconnect with the workspace. Table 265.
Option Description If Server Authentication Fails Select this option to specify the action that must be taken when the server authentication fails. • Connect and don’t warn me • Do not connect • Warn me Configuring remote connection settings—Browser Use this page to configure the remote connection browser which can be accessed on the Wyse software thin client. Table 267. Configuring basic settings Option Description Connection Name Select this option to define a name to identify the connection.
Table 269. Configuring Internet Explorer (IE) proxy settings Option Description Enable Proxy Select this option to configure proxy for the browser. Table 270. Configuring Firewall settings Option Description Domain Firewall Select this option to enable the domain firewall. Private Firewall Select this option to enable the private firewall. Public Firewall Select this option to enable the public firewall. Table 271.
Option Description Network Select this check box to access the network option in the local system control panel. Ease of Access Select this check box to access the ease of access option in the control panel. Table 274. Configure peripherals Option Description Mouse Select this check box to access the mouse option in the control panel. Keyboard Select this check box to access the keyboard option in the control panel. Table 275.
Table 277. Configure taskbar Option Description Date & Time Select this option to set the date and time option on the Wyse Easy Setup shell or custom desktop. Sound Select this option to set the sound parameters in the Wyse Easy Setup shell or custom desktop. Network Select this option to view the network option on the Wyse Easy Setup shell or custom desktop. Touch Keyboard Select this option to view the touch keyboard on the Wyse Easy Setup shell or custom desktop. Table 278.
Table 280. Configuring domain settings Option Description Domain or Workgroup Select this option to choose the domain. From the drop-down list, select the preferred option. Domain or Workgroup Name Enter the FQDN of the domain. User Name Enter the user name. The account should have Add to domain option. Password Enter the password. Account OU Enter the location of the organizational unit where the computer object should be created.
5 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
• Tagging devices • Device compliance status • Pulling Windows Embedded Standard or ThinLinux image • Requesting a log file • Troubleshooting your device Methods to register devices to Wyse Management Suite You can register a thin client to the Wyse Management Suite by using any of the following methods: • Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device. • Register automatically by configuring the appropriate option tags on the DHCP server.
4 Enter the Group Registration Key as configured by your administrator for the desired group. 5 Select the Enable WMS Advanced Settings option, and enter the WMS server or MQTT server details. 6 Enable or disable CA validation based on your license type. For public cloud, select the Enable CA Validation check box, and for private cloud, select the Enable CA Validation check box if you have imported certificates from a well-known certificate authority into your Wyse Management Suite server.
Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using Wyse Device Agent Create a group in Wyse Management Suite to register a device. 1 Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed. 2 From the Management Server drop-down list, select Wyse Management Suite. 3 Enter the server address and the port number in the respective fields. 4 Enter the group token. For a single tenant, the group token is an optional step. 5 Click Register.
Registering ThinLinux version 1.0 devices by using FTP INI method Create a group to register in Wyse Management Suite. 1 Create a wlx.ini file. Enter the following parameter: WMSEnable=yes\no WMSServer=https://FQDN of the WMS Server:Port GroupRegistrationKey=GroupToken present in WMS Server CAValidation=True/False For example, to register the ThinLinux version 1.0 device to Wyse Management Suite (FQDN of the server is ServerFQDN.domain.
6 Click OK, and then restart the thin client. 7 Go to Central Configuration on the ThinOS device. In the Wyse Device Agent tab, observe that the Wyse Management Server details are available in the respective field and the client entry can be seen in Wyse Management Server>Devices page. Registering ThinLinux thin clients by using Wyse Device Agent Create a group in Wyse Management Suite to register a device. 1 Open the Wyse Device Agent application. The Wyse Device Agent screen is displayed.
Option Tag Description Enter False , if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. Name—GroupToken Data Type—String Code—199 Description—Group Token This tag is required to register the ThinOS devices with Wyse Management Suite on public or private cloud. This tag is optional to register the Windows Embedded Standard or ThinLinux devices with Wyse Management Suite on private cloud.
URL/Tag Description Record FQDN—_WMS_GROUPTOKEN._tcp. This record is optional to register the Windows Embedded Standard or ThinLinux devices with Wyse Management Suite on private cloud. If the record is not available, then the devices are automatically registered to the unmanaged group during on-premise installation. Record Type— TEXT NOTE: Group Token is optional for the latest version of Wyse Management Suite on private cloud. Record Name—_WMS_CAVALIDATION Record FQDN—_WMS_CAVALIDATION.
5 From the Platform drop-down list, select a platform. 6 From the OS Version drop-down list, select an OS version. 7 From the Agent Version drop-down list, select an agent version. 8 From the Subnet drop-down list, select a subnet. 9 From the Timezone drop-down list, select the time zone. 10 From the Device Tag drop-down list, select the device tag. Saving the current filter After selecting your required filter options, you can save the filters as a group.
Unregistering the devices To unregister the registered device, do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. 3 Select the check box of the device. 4 Click Unregister. An Alert window is displayed. 5 Select the Force Unregistration check box. 6 Click Send Command to send the unregister command. NOTE: • Force unregister option can be used to remove the device when there is no communication between the server and client.
3 Select the check box of the device. 4 From the More Actions drop-down menu, click Send Message. The Send Message window is displayed. 5 Enter the message. 6 Click Send. Activating the devices If a device is turned off or in the sleep mode, and you want to activate the device, then do the following: 1 Click Devices. The Device page is displayed. 2 Apply the filters to find the preferred device. 3 Select the check box of the device. 4 From the More Actions drop-down menu, click Wake On LAN.
The Device page is displayed. 2 Apply the filters to find the preferred device. For more information, see Searching a device by using filtersSearching a device using filters. The preferred device list is displayed. 3 Click any one of the displayed devices. The Device Details page is displayed. 4 Click System Info. The system information is displayed. Viewing device events To view and manage information on the system events pertaining to a device, do the following: 1 Click Devices.
Rename the thin client Use this page to change the host name of thin clients that run on Windows Embedded Standard, ThinLinux, and ThinOS operating systems. To change the host name, do the following: 1 On the Devices page, click the device. 2 From the More options drop-down list, select the Change Host Name option. 3 Enter the new host name when prompted. NOTE: Host name can only contain alphanumeric characters, and a hyphen.
Figure 8. Remote Shadow(VNC) The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box. NOTE: The default port number is 5900. 3 Change the port number of the target thin client.(optional) 4 Click Connect to initiate a remote session to the target thin client. Tagging devices Wyse Management Suite enables you to identify a device or group of devices by using the Tag Device option. 1 Click Devices. The Device page is displayed.
Pulling Windows Embedded Standard or ThinLinux image Use the Wyse Management Suite to pull an operating system or BIOS from a thin client. To perform the Windows Embedded Standard or ThinLinux image pull operation: 1 Go to the Windows Embedded Standard or ThinLinux device page. 2 Select Pull OS Image option, from the More Actions drop-down list. 3 Enter or select the following details: • Name of Image—Provide a name for the image.
Figure 9. Pull OS image screen 4 Click Prepare for Image Pull. When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message is displayed on the client side. Click either of the following options: • Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep.
NOTE: • Legacy on-premise gateway does not support the image pull operation. To use this feature, install the Wyse Management Suite repository. • BIOS pull is not supported for Dell manufactured Windows Embedded Standard devices. • To use CA Validation for imaging, follow the below steps: a Ensure that the Wyse Device Agent and Merlin must be updated to the latest version on the device. b Install the certificates to the thin clients where the OS image pull or push operation has to be performed.
Troubleshooting your device To view and manage the troubleshooting information, do the following: 1 On the Device Details page, click Troubleshooting tab. 2 Click Request Screen Shot. You can capture the screen shot of the thin client with or without the client permission. If you select the Require User Acceptance check box then a message is displayed on the client. This option is applicable only for Windows Embedded Standard, Linux, and ThinLinux devices.
6 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the Wyse management console. Figure 11. Apps and data • Standard application policy—This policy allows you to install a single application package. • Advanced application policy—This policy allows you to install multiple application packages. • Image policy—This policy allows you to install the operating system.
Application policy Wyse Management Suite supports the following types of application inventories and application deployment policies: • Configuring thin client application inventory • Configuring Wyse Software thin client application inventory • Creating and deploying standard application policy to thin clients • Creating and deploying advanced application policy to thin clients • Creating and deploying standard application policy to Wyse Software Thin Clients • Creating and deploying advanced ap
Configuring Wyse Software thin client application inventory To configure the Wyse Software thin client inventory, do the following: 1 Click the Apps and Data tab. 2 In the left pane, go to App Inventory > Wyse Software Thin Client. 3 To add an application to the inventory, place the thin client application files in the \repository\softwareTcApps folder. Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically.
17 The application policy job can run: a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates one job to run at the date/time of the designated time zone. 18 To create the job, click Preview and schedules are displayed on the next page. 19 You can check the status of the job by navigating to the Jobs page.
The application policy job can run: a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone. 7 Click Preview and schedule on the next page to create the job. 8 You can check the status of the job by navigating to the Jobs page.
a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates one job to run at the date/time of the designated time zone. 18 To create the job, click Preview and schedules are displayed on the next page. 19 You can check the status of the job by navigating to the Jobs page.
k 7 Select the Skip write filter check check box to skip the write filter cycles. This option is applicable for Windows Embedded Standard operating system devices. Click Save. A message is displayed to allow administrators to schedule this policy on devices based on the group. Select Yes to schedule the application policy for devices immediately or at a scheduled date and time on the App Policy Job page. The application policy job can run: a Immediately—Server runs the job immediately.
3 To select a file, click Browse and navigate to the location where your file is located. 4 Enter the description for your file. 5 Select the check box if you want to override an existing file. 6 Click Upload. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices. To deploy a firmware to a device or a group of devices, go to the respective device or group configuration page.
Managing file repository This section allows you to view and manage the file repository inventories, such as wallpaper, logo, EULA text file, Windows wireless profile, and certificate files. To add a new file, do the following: 1 In the Apps & Data tab, under File Repository, click Inventory. 2 Click Add File. The Add File screen is displayed. 3 To select a file, click Browse and navigate to the location where your file is located.
6 Click Save and Publish. Click Jobs to check the status of configuration policy. You can click the number next to the status flag in the Details column to check devices with their status.
7 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console.
NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. 1 Click the Rules tab. 2 Select the Unmanaged Device Auto Assignment option. 3 Click the Add Rules tab. 4 Enter the Name and select the Destination group. 5 Click the Add Condition option and select the conditions for assigned rules. 6 Click Save. The rule is displayed in the unmanaged group list. This rule is applied automatically and the device is listed in the destination group.
7 From the drop-down menu, select a target device to apply Notification Target and the time duration to apply Notification Frequency. 8 Click Save. Editing an alert notification rule To edit a rule for alert notification, do the following: 1 Click the Rules tab. 2 Select the Alert Notification option. 3 Click Edit Rule. An Edit Rule window is displayed. 4 From the Rule drop-down list, select a rule. 5 Enter the Description. 6 From the Groups drop-down list, select a group.
8 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 12. Jobs In this page you can see jobs based on the following filtering options: • Configuration Groups—From the drop-down menu, select the configuration group type. • Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity.
– Failed • Detail Status—From the drop-down menu, select the status in detail. The available options are: – 1 or more failed – 1 or more pending – 1 or more In progress – 1 or more cancelled – 1 or more completed • More Actions—From the drop-down menu, select the Sync BIOS Admin Password option.
4 – Others From the OS Type drop-down menu, select the operating system. The available options are: 5 • ThinOS • WES • Linux • Thin Linux • Wyse Software Thin Client From the Status drop-down menu, select the status of the job. The available options are: 6 • Scheduled • Running/In Progress • Completed • Cancelled • Failed From the Detail Status drop-down menu, select the status in detail.
5 Enter/select the following details: • Effective— Enter the starting and ending date. • Start between—Enter the starting and ending time. 6 • On day(s)—Select the days of the week. Click the Preview option to view the details of the scheduled job. 7 On the next page, click the Schedule option to initiate the job. Scheduling the device command job To schedule a device command job, do the following: 1 On the Jobs page, click Schedule device command job. The Device Command Job screen is displayed.
9 Managing Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view.
• Access • Registration • Configuration • Remote Commands • Management • Compliance Searching an event or alert by using filters To search an event or alert by using filters, do the following: 1 Click Events. The Events page is displayed. 2 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an administrator.
10 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: • Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. – A Global Administrator has access to all the Wyse Management Suite functions. – A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 15. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • Adding a new admin profile • Editing an admin profile • Deactivating an admin profile • Deleting an admin profile • Editing a user profile • Importing the CSV file Adding a new admin profile To add a new admin profile, do the following: 1 Click Users. 2 Click Administrator(s). 3 Click Add Admin. The New Admin User window is displayed.
NOTE: If you select the Administrator role as Viewer, the following administrative tasks are displayed: 2 Query Device ◦ Unregister Device ◦ Restart/Shutdown Device ◦ Change Group Assignment ◦ Remote Shadow ◦ Lock Device ◦ Wipe Device ◦ Send Message ◦ WOL Device In the Password section, do the following: a 7 ◦ b Click Save. Enter the custom password. To generate any random password, select the Generate random password radio button.
4 Click OK. Deleting an admin profile Admin must be deactivated before you delete them. To delete an admin, do the following: 1 Click Users. 2 Click Administrator(s). 3 Select the check box of a particular admin or admins which you want to delete. 4 Click Delete Admin(s). An Alert window is displayed. 5 Enter a reason for the deletion to enable the Delete link. 6 Click Delete. Editing a user profile To edit a user profile, do the following: 1 Click Users. 2 Click Unassigned Admins.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 16.
Adding the Active Directory server information To import Active Directory users on the Wyse Management Suite private cloud, do the following: 1 Log in to the Wyse Management Suite private cloud. 2 Navigate to Portal Admin > Console Settings > Active Directory (AD). 3 Click the Add AD Server Information link. 4 Enter the server details such as AD Server Name, Domain Name, Server URL, and Port. 5 Click Save. 6 Click Import. 7 Enter the user name and password.
Configuring Active Directory Federation Services feature on public cloud To configure Active Directory Federation Services (ADFS) on a public cloud, do the following: 1 On the Portal Admin page, under Console Settings, click Active Directory (AD). 2 Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse Management Suite xml files, hover the mouse over the information (i) icon.
Select the preferred notification type such as, Critical, Warning, or Info for the following alerts: • Device health alert • Device not checked in Creating an Application Programming Interface-API accounts This section allows you to create secured Application Programming Interface (API) accounts. This service provides the ability to create special accounts. To configure the external application service, do the following: 1 Log in to the Wyse Management Suite portal and click the Portal Admin tab.
NOTE: • a When CA Validation from Wyse Management Suite server is enabled, the certificate should be present in the client. All the operations such as, Apps and Data, Image Pull/Push is successful. If certificate is not present in the client, the Wyse Management Suite server provides one generic audit event message Failed to Validate Certificate Authority under Events page. All the operations such as, Apps and Data, Image Pull/Push is not successful.
NOTE: Administrators must verify the second authentication factor using one time passcodes to log in to the management portal. 4 You will receive a onetime passcode to your e-mail address. Enter one time passcode to verify. By default, you have eight attempts to verify the one time passcode. If you fail to verify the passcode, the account will be locked. Only global administrators can unlock locked accounts. Generating reports To generate the reports, do the following: Figure 17.
Figure 18. Types of report 4 From the Groups drop-down list, select the group. 5 Select the delimiter. 6 Click Save. Enabling multi-tenant accounts This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The high level operator creates these organizations.
Enabling custom branding This option allows you to add the name of your company and its logo or brand. You can upload your own header logo, favicon, add a header title, and change header colors to customize the Wyse Management Suite portal. To access and specify custom branding: 1 Go to Portal Administrator > Account > Custom Branding. 2 Click Enable Custom Branding 3 In Header Logo, click Browser and select and select the header logo image from the folder location.
Exporting licenses to Wyse Management Suite Private Cloud To export licenses to Wyse Management Suite Private Cloud from Wyse Management Suite public cloud, do the following: 1 Log in to Wyse Management Suite public cloud console. 2 Go to Portal Administration > Accounts > Subscription. 3 Enter the number of thin client seats that must be exported to Wyse Management Suite Private Cloud. 4 Click Export. 5 Copy the generated license key. 6 Log in to Wyse Management Suite Private Cloud console.
2 Click Setup under Systems. 3 Select the check box to perform server certificate validation for all device-to-server communication. 4 Enter the following details in the Update SMTP for Email Alerts area: • SMTP server • Send from address • Username • Password • Test address Current Certificate: Select the Certificate Validation check box to enable the CA validation for private cloud.
12 Configuring Wyse Easy Setup by using Wyse Management Suite You can install and configure the Wyse Easy Setup software by using Wyse Management Suite. Topics: • Installing Wyse Easy Setup • Deploying a Wyse Easy Setup configuration Installing Wyse Easy Setup Prerequisites • A minimum free disk space of 100 MB • A minimum RAM disk size of 100 MB • Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64) • Microsoft .Net Framework 4.5 and above • Wyse Device Agent version 14.0.0.
NOTE: 194 • If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied. • If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite are discarded. The local configurations deployed using the Wyse Easy Setup administrator shell are applied.
13 Configuring Wyse Converter for PCs by using Wyse Management Suite You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.
Table 283. Registering device by using DHCP option tags Option Tag Description Name—WMS This tag points to the Wyse Management Suite server URL. For example, wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name of the server where Wyse Management Suite is installed. Data Type—String NOTE: Do not use https:// in the server URL, or the thin client will not register under Wyse Management Suite.
URL/Tag Description NOTE: MQTT is optional for the latest version of Wyse Management Suite. To register your devices in Wyse Management Suite public cloud, the device should point to the PNS (MQTT) servers in public cloud. For example, US1—us1-pns.wysemanagementsuite.com EU1—eu1-pns.wysemanagementsuite.com Record Name—_WMS_CAVALIDATION Record FQDN—_WMS_CAVALIDATION._tcp.
14 Teradici device management The Teradici device management section provides the information about managing and discovering the teradici divices. The teradici management console uses SDK’s to support management, configuration for tera devices. This is applicable only for Wyse Management Suite private cloud with pro license type. For more information on Teradici configuration policies, see Editing Teradici policy settings.
6 Enter the PCoIP Endpoint in the ASCII column as the Vendor ID. 7 Click OK to save the settings. Configuring DHCP options 1 Right-click the IPv4 option, and the select Set Predefined Options. 2 Select PCoIP Endpoint as the Option class, and then click Add. 3 In the Option Type dialog box, enter the name as EBM URI, data type as String, code as 10, and description as Endpoint Bootstrap Manager URI, and then click OK. 4 Click OK to save the settings.
Adding a DNS TXT record 1 In Forward Lookup Zones, right-click the domain, and then select Other New Records from the context menu. 2 In the Resource Record Type dialog box, select the Text (TXT) from the list, and then click Create Record. 3 Enter the following details: a In the Record name field, enter the host name of the Wyse Management Suite server offering the service. The FQDN field is populated automatically. This should match the FQDN of the Wyse Management Suite server.
c ◦ ◦ • Restart the service. It operates under the same pre-configured user. If Configure CIFS User Credentials option is selected with Use an existing useroption. a Stop the service. b Update the EMSDK service. c Update the service log on user to the one selected. d Restart the service. It operates under the same pre-configured user. If Configure CIFS User Credentials option is selected with Create a New User option. a Stop the service. b Update the EMSDK service.
15 Troubleshooting Wyse Management Suite Table 285. Troubleshooting Issue Workaround Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite server portal admin. Wake on LAN is not working. Enable the local or remote file repository. Unknown file type warning message is displayed when you double click the WMS launch icon. Check the security settings or UAC of the server. Ensure that all the Windows is updated with all the patches.
Issue Workaround When the agent registers with http, Wyse Management Suite sends the https URL and all the new agents switch to https. Agents 12.x does not have this behavior since the agent does not understand the switching login. No Supported sub Auth types error is displayed when you try to launch VNC session from Wyse Management Suite server after disabling the VNC User required password option. Launch the VNC with VNC User required password option.
Issue Workaround You cannot perform RAW imaging using RSP through Wyse Management Suite. To perform ThinLinux RAW imaging through Wyse Management Suite: 1 2 3 4 5 Create an FTP location. Copy the RAW image to the FTP location. Copy the RAW image file again from the Wyse Management Suite Repository. Create a Standard App policy with RAW image by providing the FTP location, user name, and password as install parameters. Schedule a policy job.
Issue Workaround Mongo, Maria and Tomcat services are stopped after restarting the Wyse Management Suite server. Windows defender service deletes the Wyse Management Suite related files. Check the defender service logs if any deleted files. Retrieve the deleted files. VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service packs and updates. Ensure that the Windows update is not in-progress while installing the Wyse Management Suite.
A Installing or upgrading Wyse Device Agent This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite.
4 In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface. 5 From the Region drop-down list, select the region of the Wyse Management Suite public cloud server. After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse Management Suite console.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 286.
Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Procloud edition Delegated administration Not supported Supported Supported Dynamic group creation and assignment based on device attributes Not supported Supported Supported Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Figure 19. Wireless Profiles Password Editor 3 Click Browse and select the location to save the new XML profile. 4 Click the Export WIFI Profiles option. The current wireless profile is exported to the Profiles tab. The current wireless connection password is populated in the Password tab. 5 Edit the password and click the Change Password option. Changed password is encrypted and saved to the XML profile. 6 On the server side of Wyse Management Suite console, click App & Data tab.
D Create and configure DHCP option tags To create a DHCP option tag, do the following: 1 Open the Server Manager. 2 Go to Tools, and click DHCP option. 3 Go to FQDN > IPv4 and right-click IPv4. Figure 20. DHCP 4 Click Set Predefined Options. The Predefined Options and Values window is displayed. 5 From the Option class drop-down list, select the DHCP Standard Option value.
Figure 21. Predefined Options and Values 6 Click Add. The Option Type window is displayed. Figure 22. Option Type The options must be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags • To create the 165 Wyse Management Suite server URL option tag, do the following: a Enter the following values, and click OK.
– Description—WMS_Server b Enter the following value, and then click OK. String—WMS FQDN For example, WMSServerName.YourDomain.Com:443 Figure 23. 165 Wyse Management Suite server URL option tag • To create the 166 MQTT server URL option tag, do the following: a Enter the following values, and click OK. – Name—MQTT – Data type—String – Code—166 – Description—MQTT Server b Enter the following value, and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 24. 166 Wyse Management Suite server URL option tag • To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: a Enter the following values, and click OK. – Name—CA Validation – Data type—String – Code—167 – Description—CA Validation b Enter the following values, and click OK.
Figure 25. 167 Wyse Management Suite server URL option tag • To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: a Enter the following values, and click OK. – Name—Group Token – Data type—String – Code—199 – Description—Group Token b Enter the following values, and click OK.
Figure 26.
E Create and configure DNS SRV records To create a DNS SRV record, do the following: 1 Open the Server Manager. 2 Go to Tools, and click DNS option. 3 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 27. DNS manager 4 Click Other New Records. The Resource Record Type window is displayed.
Figure 28. Resource Record Type a To create Wyse Management Suite server record, enter the following details and click OK.
Figure 29. _WMS_MGMT service b 220 To create MQTT server record, enter the following values, and then click ÓK.
Figure 30. _WMS_MQTT service 6 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7 Click Other New Records.
Figure 31. Resource Record Type a 222 To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 32. _WMS_GROUPTOKEN record name b To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 33.
F Steps to change the host name to IP address Steps to change the host name to IP address when host name resolution fails, to the following: 1 Open the DOS prompt in elevated Admin mode 2 Change the directory to C:\Program Files\DELL\WMS\MongoDB\bin. 3 Enter the command, mongo localhost -username stratus -p --authenticationDatabase admin Output—MongoDB shell version v3.4.10 4 Enter the password. Output— • 5 connecting to: mongodb://127.0.0.1:27017/localhost • MongoDB server version: 3.4.
