Dell Wyse Device Agent Version 14.4.
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Contents 1 Release summary..........................................................................................................................4 Priority and recommendations............................................................................................................................................. 4 2 Compatibility............................................................................................................................... 5 Support matrix...............................
1 Release summary Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. If you install WDA, you can manage thin clients using Wyse Management Suite. This release notes contains information about Wyse Device Agent version 14.4.3.5. Version 14.4.3.5 Release date January 2020 Topics: • Priority and recommendations Priority and recommendations Recommended: It is recommended to apply this update during your next scheduled update cycle.
2 Compatibility Support matrix WDA 14.4.3.5 installation and functionality are tested on the following platforms using Wyse Management Suite 1.4.1. Table 1.
Supported operating system • • • • • Windows Embedded Standard 7—32-bit Windows Embedded Standard 7P—64-bit Windows Embedded Standard 8—64-bit Windows 10 IoT Enterprise LTSB 2016 Windows 10 Enterprise 2019 LTSC Previous version 14.4.2.
3 Fixed issues • • • WES-636—Fixed an issue where the display settings did not work in extended mode for Wyse 5070 Extended Thin Client. WES-640—Fixed an issue where the Wyse Easy Setup RDP connection shortcut creation and WCM configuration fails. WMS-156—Fixed an issue where the CA validation of DHCP option does not work.
4 Known issues Table 2. Known issues Issue ID Description Workaround WDA1443-7 The thin client does not reboot and enable the write filter after you deploy the package. You must wait till the application installation times out defined in the application policy for the thin client. After the application times out, thin client will restart and the write filter is enabled.
5 Installing package/Upgrading image Downloading the installation file Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request... field, type the Service Tag or the model number of your device, and press Enter or click the search icon. 3. On the product support page, click Drivers & downloads. 4. Select the appropriate operating system. 5. From the list, locate the file entry and click the download icon.
2. Go to Apps & Data > App Inventory > Thin Client and verify that the application is registered to Wyse Management Suite. NOTE: The App Inventory interface takes approximately two minutes to populate any recently added programs. 3. Go to Apps & Data > App Policies > Thin Client. 4. Click Add Policy. Add Standard App Policy window is displayed. 5. Enter the Policy Name. 6. From the Group drop-down list, select the group. 7. From the Task drop-down list, select the task. 8.
Steps 1. In the repository, go to softwareTcApps, and copy the application to the folder. 2. Go to Apps & Data > App Inventory > Wyse Software thin client and verify that the application is registered to Wyse Management Suite. NOTE: The App Inventory interface takes approximately two minutes to populate any recently added programs. 3. Click Add Policy. Add Standard App Policy window is displayed. 4. Enter the Policy Name. 5. From the Group drop-down list, select the group. 6.
6 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product and click the search icon or press Enter. 4. Click Manuals & documents. Accessing documents using product selector You can also access documents by selecting your product. 1. 2.
7 Contacting Dell Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for technical support or customer service issues, see www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
